Firefox Community Forum

I recently set up Firefox Sync on a new laptop. While most logins synced properly, my saved login for diseaseandmedicationawareness.com didn't transfer. The site opens fine, but Firefox doesn't auto-fill the credentials like it does on my old device. I've manually synced a few times, but no change. Any suggestions on how to fix this?

Dear Firefox Support,

I recently installed a fresh copy of Windows 11 and then installed the latest version of the Firefox browser. However, when I try to sign in to my Firefox account, it does not sync any of my data. My bookmarks, passwords, browsing history, and other synced items are not appearing.

I have tried clicking the "Sync Now" button, but nothing happens. I would appreciate your assistance in resolving this issue so I can recover my data.

Thank you for your support.

Best regards,

Since I started syncing Firefox on my IPhone, every time I close and open my Windows desktop Firefox, my sync account gets disconnected and I have to login in and put the annoying verification code every time. It gets disconnected only on the desktop side and not on the Iphone. It's pretty annoying. Any ideas why this happens? Thanks in advance.

I made sure to sign in and hit sync on my browser prior to moving over to my new computer. I've logged in on my new computer and manually hit the sync button but my passwords and bookmarks are not populating.

So I asked a question already about my browser, not syncing to my laptop properly or at least I don't think it is. It's the bookmarks on the homepage I have the rows of bookmarks where I just double click and go to my website that I want. Well, when I got my laptop, I downloaded Firefox and I synced everything to my laptop and it worked great including all my bookmarks in the rows. but now it just won't sync the bookmarks I have in the ROWS i have on the home page I would hate to delete the browser and then reinstall just have all my bookmarks in the rows that I want. I waited a whole day and a half to see if it would sync and it would not. Why is this the only part not syncing all my other bookmarks sync up including my passwords I also checked the settings in Firefox and everything I want has the box check marked. Also, I don't know how to reply back to anybody who helps me. The examples of the picture these are the types of bookmarks I'm talking about if I change it on my desktop, it will not change on my laptop.

Hello,

Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.

I'm attempting to set up Firefox in a newly installed OS and have logged into my Sync account. Many aspects seem to be loaded in, but the status via the Settings is stuck at "Syncing..." despite waiting several hours. Quitting Firefox results in a crash window popping up.

There are no files in the weave/logs directory. The weave/failed directory has multiple json files; most almost completely empty. addons.json has an ID, but that's pretty much it.

Deleting the .mozilla directory and starting over yielded no change in behavior.

Any help would be appreciated. Thank you.

All my saved passwords are missing. I am synced and logged into an Android phone. I usually use an iphone but have not checked syncing there yet, or on a computer/laptop.

It would be nice if the sync function actually synced something other than just my bookmarks and my browsing history between my Firefox installations. I mean, I checked all the boxes, so theoretically it should...but no...it never does. Toolbars don't sync -- I know, for some reason that's "by design" (or laziness?) -- Settings don't really sync much (maybe a few do when the moons of Jupiter and Uranus are in perfect alignment).

Could you maybe consider syncing the various exception lists in the Settings?

Hello there! I have Firefox on both my (Windows) laptop and (IOS) mobile device. Several months ago (January or February, maybe?) I had to delete Firefox from my laptop and reinstall it to fix an issue. No big deal. However, whenever I check my synced tabs on my mobile device, it still shows the tabs from before I uninstalled it on my laptop as well as the taps currently opened on my laptop. It appears as if they're two separate devices. I already checked the "Connected Services" section of my account settings, and my laptop does not appear twice. I was hoping someone could point me in the right direction of how to remove the previous version of Firefox from appearing on sync on my mobile device. TIA for any help!

I have used Firefox bookmarks via sync for 20 years!! My previous computer is bricked and cannot be accessed. I have a fancy sync code but when I download Firefox on my phone or new computer, it’s like I’m a first time user. It offers me a new sync code but won’t allow me to use what I have. Are my files recoverable? Can I wipe from my old machine too?

Hello, I am transferring to a new device but my device is not syncing and just loading even when I tried to close and open Firefox. I've tried to also log this in via support but to no avail. Appreciate any help on this. Thank you!