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How do I clear firefox/cache2, if I have several profiles in place

Dear community, I have Firefox installed on Windows with serveral user profiles. I understand that firefox caches certain inormation in the Firefox/<profile name>/c… (read more)

Dear community, I have Firefox installed on Windows with serveral user profiles. I understand that firefox caches certain inormation in the Firefox/<profile name>/cache2 directories. I know, how to clear these directories. But there is also one cache2 directory next to the profile directories directly in the Firefox folder. This directory also contains several thousand files, which seem to be updated in a similar manner as the cache2 folders in the various profile directories. I would like to know, which information is stored in that "common" cache2 and how it can be cleared. Thanks

Asked by Leo 8 hours ago

Last reply by cor-el 6 hours ago

Privacy and security signing in to banking

My banking institution 'updated' and since then I am asked for 2 step verification almost every time I log in. I do NOT have that checked. My FF privacy settings are to … (read more)

My banking institution 'updated' and since then I am asked for 2 step verification almost every time I log in. I do NOT have that checked. My FF privacy settings are to allow cookies for their website, and the adblocker has been set to allow this website. Yet I am still asked. The idiots at my banking institution insist it is FF and suggested I call them for help. Seriously. That is how dumb they are. They want me to send screenshots of my pc to show FF settings, which is NOT POSSIBLE! They are dumb dumb dumb. I don't know what else to do. No problem for years til their wonderful update. Ready to switch accounts. Any ideas about settings on FF?

Asked by kaylaartist 19 hours ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 9 hours ago

login security

When I try to login to the AT&T website it sends me a code for my cellphone. The site does not remember my browser even though I check the box remember the browser. … (read more)

When I try to login to the AT&T website it sends me a code for my cellphone. The site does not remember my browser even though I check the box remember the browser. I have tried several things in cookie settings etc. but nothing seems to work.

Asked by Roger1712 13 hours ago

Last reply by FredMcD 10 hours ago

I cannot connect to a trustworthy site

Error message: Secure Connection Failed An error occurred during a connection to zeist.raadsinformatie.nl. Peer received a valid certificate, but access was denied. Err… (read more)

Error message: Secure Connection Failed An error occurred during a connection to zeist.raadsinformatie.nl. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

But other browsers are okay with this trustworthy site. How can I change settings in FF to be able to connect to zeist.raadsinformatie.nl?

Asked by hanna.vandendool 1 day ago

Last reply by FredMcD 1 day ago

Download Family Tree Maker .exe file

I sure hope you can. I purchase Family Tree Make 2019 recently and chose to download the program. I currently have Windows 10 and Microsoft Edge. But Edge will not all… (read more)

I sure hope you can. I purchase Family Tree Make 2019 recently and chose to download the program. I currently have Windows 10 and Microsoft Edge. But Edge will not allow me to download the program: it sends me a message that it is blocked. I've spent several hours trying to untangle this problem with FTM support and doing my own research on the 'net. The latest suggestion is that I try a different browser and Firefox was suggested. Now I'm not interested in becoming computer savvy; I just want to do genealogy. Is this something Firefox can support without thirteen pages of instruction? My second question: I will have to buy a new operating system this fall as Windows 10 is apparently no longer supported. What program would you recommend? Thanks ahead of time for your help.

Asked by dyankeetwoo 2 days ago

Last reply by jscher2000 2 days ago

Can't connect to conferences in browser

I am not able to join my universities online classes through Firefox. I thought it might be just an issue with the unis conference service, but I tried discord as well a… (read more)

I am not able to join my universities online classes through Firefox. I thought it might be just an issue with the unis conference service, but I tried discord as well and it's the same problem. Stuff I have tried: look into the permissions options and resdet the permissions (didn't even ask me for pemission again), check if the "block new requests" is marked (never was), didn't help launching firefox in trobleshoot mode to see if it's one of the addons that is the root of my problem, but it didn't change anything.

The only thing that helped was to reset Firefox, but that only fixes it temorarily (about 3 days). After that it reverted back to not letting me join calls. Now I could keep resetting my broweser every three day, but that's a bit bothersome.

Asked by martingraf.1998 2 weeks ago

Last reply by FredMcD 3 days ago

User names and passwords not stored

We proceeded exactly according to the description for installing the option to save user names and passwords for further use. But it doesn't work. There comes the questio… (read more)

We proceeded exactly according to the description for installing the option to save user names and passwords for further use. But it doesn't work. There comes the question if user name and password should be stored and despite you get "yes" they are not stored. Everything funcions well on our other computers but it doesn't work on our additional computer we are just installing. What could be the problem?

Asked by gst0112020 1 week ago

Last reply by yongyee373 3 days ago

proxy always on

hello, i searched a bit and refreshed FF, started in FF in safe mode(currently in safe mode), shifted to work offline then shifted back, as possible solutions. No proxy … (read more)

hello, i searched a bit and refreshed FF, started in FF in safe mode(currently in safe mode), shifted to work offline then shifted back, as possible solutions. No proxy is selected in network preferences. All that did was make it so whatsmyip.com now says no proxy when it said proxy in use before. it's showing las vegas as my location this time. My real location is hawaii and all my other browsers show this. The "problem" is months old. I have to verify that im not a robot regularly, and certain sites give an error 403, (iirc), but work fine with safari because it isn't using a proxy. Is it possible there is some sort of malware causing this? mac os10.12.6 FF88.0.1 (64bit)

Asked by daverodgers108 4 days ago

Last reply by FredMcD 4 days ago

Push notifications are enabled but still not showing up

The push notifications from allowed sites are enabled in the privacy and security settings, but the little box that's supposed to pop up isn't popping up. I depend on th… (read more)

The push notifications from allowed sites are enabled in the privacy and security settings, but the little box that's supposed to pop up isn't popping up. I depend on these quite a bit on YouTube, so I need them to work. Any ideas on what might be blocking them? If you could give me a list of things to try, I'd be very grateful. Thanks in advance!

Asked by Waterfaery 2 months ago

Last reply by cor-el 4 days ago

Saved passwords gone

Hi Firefox In one of the updates I lost all my saved passwords. I responded "no" to access the saved passwords in one of the updates, afraid of giving some external hac… (read more)

Hi Firefox In one of the updates I lost all my saved passwords. I responded "no" to access the saved passwords in one of the updates, afraid of giving some external hackers access to them, not knowing that I would lose them all. Is there any way to get the lost passwords back? Is there any files on my hard disc where these are stored? I hope that you can help me.... With Regards

Michael Sandholm Denmark

Asked by micsan61 4 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 4 days ago

Privacy bugs in Firefox 88 on Linux

Hi, The privacy and security settings don't work on Firefox 88 on Linux (Ubuntu 18.04.5 LTS). Many sites will offer the option to 'Login with google/facebook/whatever' … (read more)

Hi,

The privacy and security settings don't work on Firefox 88 on Linux (Ubuntu 18.04.5 LTS). Many sites will offer the option to 'Login with google/facebook/whatever' rather than creating a new account for that specific site. One really annoying (and dangerous) consequence of 'logging in with google' is that it remains logged in. So for example if I log in to non-google siteX using my google credentials and then hours later open gmail in a different tab I get straight through to my gmail inbox without having to supply any credentials (and indeed any other user of the same machine could do the same). Obviously this highly insecure and dangerous policy of keeping me logged in indefinitely is implemented by Google for their own agenda and has nothing to do with Firefox. The bug in Firefox is that when I clear all data to work around this google problem FIREFOX does not work as advertised. So to try to 'force' a logout from my Google account I go to Firefox -> Preferences -> Privacy & Security -> Cookies & Site Data -> Clear Data, after a few minutes of churning away at my harddrive Firefox informs me that 'Your stored cookies, site data, and cache are currently using 0 bytes of disk space.' For good measure I then hit the 'Clear History' button. After this I open a fresh tab and go to gmail and I get straight into my inbox, no credentials required, so clearly Firfox is NOT deleting all cookies etc and is mis-reporting that 0 bytes are being used. So, does anyone know where/how I should report this dangerous privacy bug ?

Thanks MH

Asked by mharpes1 6 days ago

Last reply by jscher2000 5 days ago

Firefox lost all my logins

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it… (read more)

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it. It is empty. I'm using linux and there is no problem with any antivirus, it is simply a Firefox 'classical' error!

WHY is this happening? What is in the mind of the programmer responsible for this error? I can't understand why is he unable to keep a single file intact?

Why Mozilla is blaming the user for not having a backup. Firefox is messing this file, not the user! Why don't you fix Firefox and stop blaming the user? Why don't you simply FIX THE PROBLEM? You are "working on it" for years. Is it rocket science to JUST LET THE FILE ALONE?

Asked by ogv41564 5 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 5 days ago

Firefox shortcut with VPN option on

Hello, sorry for my English. I would like sometimes to launch Firefox behind VPN. I can indeed do it by using options manually, it works perfectly. All along my search, I… (read more)

Hello, sorry for my English. I would like sometimes to launch Firefox behind VPN. I can indeed do it by using options manually, it works perfectly. All along my search, I have found that a private mode launcher can be made ("C:\Program Files\Mozilla Firefox\firefox.exe" -private-window). Is there any similar instruction, but for a Firefox manual VPN option activate ? Thank you for your attention.

Asked by heaqks 1 week ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 5 days ago

Primary Password Pop-up

Hi. Finally got round to asking this question. How can I be certain the Pop-up for my Primary Password is from Firefox and NOT a 'fake', pop-up (or some such) displayed b… (read more)

Hi. Finally got round to asking this question.

How can I be certain the Pop-up for my Primary Password is from Firefox and NOT a 'fake', pop-up (or some such) displayed by a malicious web-site?

TIA Mike

Asked by MikeSW17 3 weeks ago

Last reply by mozilla.org14 6 days ago

Address bar background has orange stripes with a robot icon

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of… (read more)

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of the web address? I'm concerned it may be a virus or the web browser is being remotely monitored.

Please refer to the attached image. Thank you,

Asked by SurlynSalsa 1 month ago

Last reply by Ronnieb1129 1 week ago