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i use a vpn

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human send… (read more)

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network. " please fix this is very annoying!!

Asked by Dana Stewart 16 hours ago

Last reply by JohnQ Public 13 hours ago

Website main image no longer displays

Hello, My website main image has displayed via Firefox browsers seamlessly for years. However, recently when visiting my website via Firefox browsers the main image no l… (read more)

Hello,

My website main image has displayed via Firefox browsers seamlessly for years. However, recently when visiting my website via Firefox browsers the main image no longer displays.

I have cleared cache, and followed all direction provided on the mozilla support site and the image does not display. It displays via other browsers and also on tablets and mobile but again not Firefox any longer.

My website is: https://herlifetherapist.com

Could you please assist in sharing how this happened and how this issue may be resolved?

Thank you

Asked by Mimi 5 days ago

Last reply by cor-el 1 day ago

I Am Having A Problem With TopSitesRows

Hello...I appreciate your using Shortcuts & they are very important to me. I once had a problem of not having enough Shortcuts, but that problem has been solved. My… (read more)

Hello...I appreciate your using Shortcuts & they are very important to me. I once had a problem of not having enough Shortcuts, but that problem has been solved.

My problem now is that the number of COLUMNS in my TopSitesRows often change, without my permission, from 6 Columns to 8. That leaves me with a lot of blank links as well as a lot of links I have visited only once & have no plans to visit again. Why can't I keep the number of COLUMNS the same like I can when I choose how many Rows when I choose TopSitesRows?

Thank you.

Asked by ChrisG 4 days ago

Last reply by zeroknight 4 days ago

Firefox crashing repeatedly

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists.… (read more)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Asked by Bilal Musani 1 week ago

Last reply by zeroknight 1 week ago

Google docs tab jumps to different line on Firefox

Firefox desktop, when I tab it jumps to a different line in the document and it's very frustrating. Nothing touchpad related, and doesn't occur on Chrome. What can i do? … (read more)

Firefox desktop, when I tab it jumps to a different line in the document and it's very frustrating. Nothing touchpad related, and doesn't occur on Chrome. What can i do?

Asked by zorais50 1 week ago

Last reply by diana77duma@gmail.com 1 week ago

Google Docs in Firefox having trouble with cursor jumping around incorrectly.

In the last couple of days, I have been having troubles editing Google Docs documents. Certain actions cause the cursor to jump around in the document. For example, i… (read more)

In the last couple of days, I have been having troubles editing Google Docs documents. Certain actions cause the cursor to jump around in the document.

For example, if I am sitting in a bulleted list, if I invoke the "increase indent" function through a menu or through the keyboard shortcut (tab key), the increase indent function executes correctly, but then the cursor moves to a new position a few lines earlier in the document.

Other operations cause similar movement of the cursor.

I am not alone in seeing this. When I originally encountered it I tried google support and found this thread where somebody else reported similar behaviour: https://support.google.com/docs/thread/236206911/cursor-jumps-to-some-random-location-when-i-press-enter-or-tab?hl=en-GB&sjid=15035544943505962877-NA .

I contributed to that thread, and on the advice of Google technical support tried various things. I disabled all my add-ons and refreshed firefox. The problem still occurred. But if I tried Google Chrome, I did not see the problem.

The problem persists across different documents.

I observed the problem in two separate environments: on both my laptop and my desktop computers. In both cases I'm running the latest release version of firefox (117.0.1). My desktop runs windows 11 while my laptop runs windows 10 -- both are up-to-date.

However, my wife can edit the same documents without seeing the problem. So, it's something specific to my environment. We use the same add-ons. The only difference I can think of is that I use a firefox account for syncing bookmarks across devices while she does not.

If I can provide any additional information, please let me know. Thanks!

Asked by dougsjunk 1 week ago

Last reply by diana77duma@gmail.com 1 week ago

Facing error as "Duplicate add-on ID found" While signing self distrubuted firefox extension.

We are distributor of Firefox extension for dragon professional. ( We are self distrubutor of the extension.) It’s ID is dgnria_pro.firefox@nuance.com Now we have done … (read more)

We are distributor of Firefox extension for dragon professional. ( We are self distrubutor of the extension.)

It’s ID is dgnria_pro.firefox@nuance.com

Now we have done some modification to the same extension, while publishing it shows error as “Duplicate add-on ID found.”

Earlier we have used same ID for the Firefox extension in the year 2018.

Currently we have opened new account with same ID “dgnria_pro.firefox@nuance.com” and faced the mentioned issue.

We are expected to publish our extension with the same extension id as we don’t want our existing customers get affected.

Is there any way with which extension id “dgnria_pro.firefox@nuance.com” can be deleted from backend , so that we can reuse it.

Asked by dgnria_pro.firefox 4 weeks ago

Last reply by Dropa 2 weeks ago

FIDO2/WebAuthn support for securing a Firefox Account

Hi, I'd like to ask if there are plans in the near future to support FIDO2/WebAuthn authentication for Firefox Accounts. My question is motivated by the fact that right… (read more)

Hi,

I'd like to ask if there are plans in the near future to support FIDO2/WebAuthn authentication for Firefox Accounts.

My question is motivated by the fact that right now there's no way to add a secondary MFA option as backup, and the industry-standard backup codes are very clunky to store safely and use in general.

Losing access to the MFA for an account which hosts all data (and essentially the day to day optimizations of workflows - saved data, bookmarks, etc.) and starting from scratch is a terrifying prospect (I've gone through it before), especially given that Firefox Accounts right now does not have any recovery options after that point.

It would be beneficial if one would be able to add, for instance, a pair of FIDO2 keys for this purpose, or even more broadly speaking any other WebAuthn providers (like Windows Hello). Those would not only provide a better security standard, but also better failover options.

I'm sorry if this is not the right place, but I've not found a dedicated forum for Firefox Accounts issues specifically - please direct me there if there's one.

Best regards, Artur Ciesielski

Asked by Artur Ciesielski 3 weeks ago

Last reply by cor-el 3 weeks ago

CVE-2023-3600

Hi, regarding vulnerability CVE-2023-3600 when I check advisories it says that version below 115.0.2 ESR are affected. Does that mean that only 115.x versions are affect… (read more)

Hi,

regarding vulnerability CVE-2023-3600 when I check advisories it says that version below 115.0.2 ESR are affected. Does that mean that only 115.x versions are affected or all versions are affected like 102.x ?

Regards

Asked by sbasic 1 month ago

Last reply by goku 1 month ago

The last 2 characters are cut off at the end of my line in Quickbooks. They are not cut off in Chrome.

I use Quickbooks. I've been frustrated on mozilla with the last two characters being cut off. I can change the zoom, but that doesn't help. It didn't used to happen, b… (read more)

I use Quickbooks. I've been frustrated on mozilla with the last two characters being cut off. I can change the zoom, but that doesn't help. It didn't used to happen, but I don't know which version this started with. When I use the same product under Chrome, it doesn't happen, so it's not the product. Any way you can help me?

Asked by lois.may.walton 1 month ago

Last reply by zeroknight 1 month ago

These programs claim to be able to recover deleted passwords.

Hello, These two programs claim they can recover deleted history, including passwords that you entered in incognito mode: https://recoverhdd.com/investigate-browsing-ac… (read more)

Hello,

These two programs claim they can recover deleted history, including passwords that you entered in incognito mode:

https://recoverhdd.com/investigate-browsing-activities/

https://www.starusrecovery.com/data_restore/software-web-detective/

My computer currently isn't available for me to use, so I can't verify it, but you should see if they are being honest and if they are, you should deal with the issue.

Thanks in advance.

Asked by xyuvxytxuctzrs 1 month ago

Last reply by cor-el 1 month ago

Access to Medical info

After recent update I cannot access my Medical Info online. This is the error message I receive. Secure Connection Failed An error occurred during a connection to epic… (read more)

After recent update I cannot access my Medical Info online. This is the error message I receive.

Secure Connection Failed

An error occurred during a connection to epicpnwmychart.optum.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Jane

Asked by Jane 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

UNABLE TO EDIT ON ONE WEBPAGE ONLY

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Co… (read more)

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Connection Failed

An error occurred during a connection to www.classcreator.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I have contacted the company and they keep telling me it's my connection or browser and they can't help me. I know there is probably one setting that somehow is wrong but I can't get anyone to figure it out for me. I have tried everything possible. Can this be a browser setting that will not let me edit anything on this webpage? I can edit on other pages that are basically the same type of program ( reunions for schools) PLEASE HELP. YES, MY SECURITY CERTIFICATE IS PAID UP AND ACTIVE.

Asked by DAWN71753 1 month ago

Last reply by Paul 1 month ago

Daily Mail Sports page popup?

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've search… (read more)

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've searched the web for a solution but to no avail, hence my asking here. I have the popup blocker ticked, but this annoyance just keeps on.

cheers,

Eddie

Asked by keteddie 3 months ago

Last reply by zeroknight 1 month ago