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Change email

I need to change my email address, but my old one is no longer active so I can't receive the confirmation code that will be sent to it, nor can I receive a reply to this … (read more)

I need to change my email address, but my old one is no longer active so I can't receive the confirmation code that will be sent to it, nor can I receive a reply to this question. Firefox version 113.0.1; Operating system Mac OS x 10.13.

Asked by asa.peavy 1 week ago

Last reply by Dropa 1 week ago

can I update

I am happily running Mac OS 10.13.6 (High Sierra) on my MacBook Pro (mid 2012). This OS allows me to use my many 32 and 64 bit apps and have excellent control of my lapto… (read more)

I am happily running Mac OS 10.13.6 (High Sierra) on my MacBook Pro (mid 2012). This OS allows me to use my many 32 and 64 bit apps and have excellent control of my laptop. My bank is saying that my browser (Firefox 88.0.1) needs to be updated. When I check system requirements at mozilla, any newer Firefox claims to need an intel x86 processor INCLUDING the version of Firefox I am now using. My Mac has an intel Core i7 processor. When I click on about Firefox, I'm offered to update to 109.0.1. Will this update actually work for me without losing any functions I already have? Is there a better choice for my Mac and Firefox?

Asked by NonoOno 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

two step verification installation for mac adn iphone

I have read the instructions, but I don't know what is an applicator app, or how to scan the bar code, or how to get a verification code. I'm a senior citizen and nothing… (read more)

I have read the instructions, but I don't know what is an applicator app, or how to scan the bar code, or how to get a verification code. I'm a senior citizen and nothing makes sense. Never had any trouble setting up 2 step verification on other accounts. help!

Asked by frye2276 1 month ago

Last reply by cor-el 1 month ago

Lost passwords

I updated Firefox and after the update, all my saved passwords were gone and when I sign back in to the various sites and enter the password its asks to save the password… (read more)

I updated Firefox and after the update, all my saved passwords were gone and when I sign back in to the various sites and enter the password its asks to save the password, but it doesn't save...

Asked by toddldrum 2 months ago

Last reply by Terry 2 months ago

  • Archived

Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After op… (read more)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 9 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Restore Tabs / Windows / Sessions / History

Dear Firefox, Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my b… (read more)

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

Asked by mkress 4 months ago

Last reply by cor-el 4 months ago

Unable to restore session

I keep a lot of tabs open, and it's not that unusual to lose my session altogether and have to restore it. This time, though, it's not letting me. A "Restore Session" ta… (read more)

I keep a lot of tabs open, and it's not that unusual to lose my session altogether and have to restore it. This time, though, it's not letting me.

A "Restore Session" tab came up that said the following:

"Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore."

I usually attempt to restore from the "History" dropdown menu at the top of the screen, and it usually works on the first try. But even when it doesn't, this screen appears and gives me the option of clicking on the bright blue "Restore Session" button, and that typically does it. This time, though, the blue "Restore Session" button is much more muted in color and not responsive to clicks.

Do you have any ideas? Like I say, I keep a LOT of tabs open, and most of them serve as reminders to take care of something or other, so I really need to reopen all tabs from that previous session so I don't lose those reminders. Thanks!

RM

Asked by ray.h.misra 4 months ago

Last reply by cor-el 4 months ago

"Source not Supported"

Trying to view a video in Medscape. See attached screen shot. The message is "Source Not Supported". https://capture.dropbox.com/lVRfbz3KPkZfCKmz But it plays just fi… (read more)

Trying to view a video in Medscape. See attached screen shot. The message is "Source Not Supported".

https://capture.dropbox.com/lVRfbz3KPkZfCKmz

But it plays just fine in Chrome. Que pasa??

RDL

Asked by RobertL39 4 months ago

Last reply by jonzn4SUSE 4 months ago