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Geetest Captcha not working

Geetest captcha, a captcha program used by many cryptocurrency websites, is not working for me in Firefox. The window loads, but the puzzle image does not display properl… (read more)

Geetest captcha, a captcha program used by many cryptocurrency websites, is not working for me in Firefox. The window loads, but the puzzle image does not display properly, making it impossible to solve. I do not have this problem when using chrome. I have tried many troubleshooting methods including disabling all add-ons and browsing in troubleshooting mode. Any idea what could be going on here?

Asked by prosperityportal 3 days ago

Last reply by FredMcD 1 hour ago

Firefox Browser crashes on Macbook Pro running Big Sur

Hello, My Firefox routinely shuts down while I'm using my 2018 Macbook Pro, and the problem began when I updated my IOS to Big Sur This is a systemic problem with non-nat… (read more)

Hello,

My Firefox routinely shuts down while I'm using my 2018 Macbook Pro, and the problem began when I updated my IOS to Big Sur This is a systemic problem with non-native apps ever since installing Big Sur. Apple won't address the problem unless I confirm that my non-native apps are compatible with Big Sur. Can you please confirm the most updated version of the Firefox Browser is compatible with Apple's Big Sur IOS? Can you also let me know if other users have experienced problems and if there is any fix?

Asked by anthony.orourke 3 months ago

Last reply by marcikr 11 hours ago

I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences.

I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences. Most help topics dealing with this are for newer OS ve… (read more)

I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences. Most help topics dealing with this are for newer OS versions or Windows. I'm using OS 10.12.6 I installed some theme and it made the background black. With brown text...Very handy for reading.

Asked by salamanderdrake 2 days ago

Last reply by TerryN21 1 day ago

Too Much Memory Consumption

Firefox is using too much ram in my Laptop. I'm using the latest version. I have 10gb of ram installed in my Laptop. I am using a mac system, when i open Activity Monitor… (read more)

Firefox is using too much ram in my Laptop. I'm using the latest version. I have 10gb of ram installed in my Laptop. I am using a mac system, when i open Activity Monitor it shows Firefox is using about 56gb of ram. Firefox Webcontent and Webextension are using Extra ram in seprate. But when i opened the inbuilt task manager of the Firefox it doen't show that much. Please Find attached images .

Asked by Abinasi Singh 1 day ago

Last reply by FredMcD 1 day ago

Gmail "Unable to connect"

For several weeks now, my ability to access my Gmail accounts on Firefox has been spotty. Sometimes it works, but sometimes it doesn't. It'll go from working just fine, t… (read more)

For several weeks now, my ability to access my Gmail accounts on Firefox has been spotty. Sometimes it works, but sometimes it doesn't. It'll go from working just fine, to saying it's offline and telling me it's "Unable to connect." No other sites — even other Google sites, like Drive or Sheets — do this, just Gmail. And I'm able to access it just fine in Safari and Chrome. Help?

Asked by genevieveashby 1 day ago

Last reply by FredMcD 1 day ago

FONT DISPLAY ISSUE PERSISTS

Since the last (?) update, sometime in the spring months this year, Firefox has not been able to display website fonts correctly. Often times part of the fonts turn to qu… (read more)

Since the last (?) update, sometime in the spring months this year, Firefox has not been able to display website fonts correctly. Often times part of the fonts turn to question marks, and the problem just turned even worse: even sites that I use regulary turned to complete mess – ALL TEXT. What the hell is wrong?

And NO, preference settings have no effect whatsoever.

Asked by JR 5 months ago

Last reply by FredMcD 1 day ago

Bookmarks

Hi, I have not been able to edit / add to my bookmarks for some time. When I go into the Restore section it contains several dates and various bookmark numbers (alot of b… (read more)

Hi, I have not been able to edit / add to my bookmarks for some time. When I go into the Restore section it contains several dates and various bookmark numbers (alot of bookmarks are missing). When I went to restore to a previous date that had all bookmarks I got a message that it was 'Unable to process the back up file' and I have lost all of my bookmarks. In addition, I am transferring from an old iMac to a new one possibly via a Time Capsule back up and have concerns the whatever the problem is with Firefox it will automatically replicate to the new computer? Thank you very much for your time & assistance. Jim C

Asked by Jim 2 weeks ago

Last reply by jscher2000 1 day ago

Firefox is using far too much RAM

Wow... I just updated and am trying to use Firefox as my default browser yet again, however, yet again, it's RAM usage is ruining an otherwise good relationship. Why does… (read more)

Wow... I just updated and am trying to use Firefox as my default browser yet again, however, yet again, it's RAM usage is ruining an otherwise good relationship. Why does this browser guzzle RAM so hungrily? I had to reboot it as I couldn't type any longer, without waiting every few letters before seeing them on the screen, and I've got 60 Gigs of RAM. But Firefox was using 22 of them!

This has obviously been an ongoing issue for years, both from my experience, and the 2,000 threads that come up in response to this issue. Come on guys, it can't be this impossible to create a functional browser that is more RAM efficient, what's the problem?

Oh, and it sure would be nice, given 2,000 results from my search, to be able to filter them by date. I'm using version 84, so threads dealing with version 50 or so, aren't going to be of much help...

Asked by StevenCee 4 months ago

Last reply by FredMcD 2 days ago

Firefox 88.01 - Update Not Sticking

Firefox has been doing this to me for the past couple months, but Ill get an annoying notification saying I havent updated firefox, even though firefox is updated. This u… (read more)

Firefox has been doing this to me for the past couple months, but Ill get an annoying notification saying I havent updated firefox, even though firefox is updated. This used to happen on the "nightly" version of firefox everyday, which is expected, but on a normal release, this is not supposed to happen.

How can I fix? This seems to be a bug - one location says its "up to date" the other is a notification telling me to "update".

See attached screenshot with update icon in the menu, while the "About" menu says its up-to-date.

If I go into about:config, app.update.url.manual is set to: https://www.mozilla.org/%LOCALE%/firefox/

Asked by hatetmp+n23d1 4 days ago

Last reply by cor-el 2 days ago

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (read more)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by mobiusor 5 days ago

Last reply by cor-el 2 days ago

Hide Responsive Design Mode Resize Corner?

It would be nice to not have the little resize grabber icon/control in the bottom right corner of the screen when in Responsive Design Mode as it shows in screen shots. I… (read more)

It would be nice to not have the little resize grabber icon/control in the bottom right corner of the screen when in Responsive Design Mode as it shows in screen shots. It doesn't seem like it is possible to hide it or have it not show in screen shots. Is there a way? If so, how? If not, what is the best way to get a feature request in front of Moz devs?

Asked by Andrew 2 days ago

Last reply by cor-el 2 days ago

Sometimes a text in Firefox looks corrupted

Sometimes some texts in Firefox looks corrupted (see screnshot) Seems that it is a font issue because I can copy corrupted text and it is ok in buffer. Other browsers dis… (read more)

Sometimes some texts in Firefox looks corrupted (see screnshot) Seems that it is a font issue because I can copy corrupted text and it is ok in buffer. Other browsers display same pages correctly.

Asked by Vadik Zhuk 2 days ago

Last reply by cor-el 2 days ago

Lost all my firefox book marks.

I really hope someone can help. I'm on a macbook Air and kept getting a Widevine cdm plugin crash error message coming up. Some help online said I should move my profil… (read more)

I really hope someone can help. I'm on a macbook Air and kept getting a Widevine cdm plugin crash error message coming up. Some help online said I should move my profile folder onto my desktop and this would solve the problem. I did this and now upon opening firefox browser all my bookmarks have gone and I seem to have a new firefox browser as is never used. I have no gone back into 'About Profiles' and have two directories 'local' and 'root' listed. I have no idea how to restore my old firefox browser and bookmarks. Help!

Asked by melanie9 2 days ago

Last reply by cor-el 2 days ago

Lots of trouble backpaging in Firefox

Firefox has been my browser of choice for many years, and over all those years I've had one nagging persistent problem with it that there seems no possible fix for and it… (read more)

Firefox has been my browser of choice for many years, and over all those years I've had one nagging persistent problem with it that there seems no possible fix for and it will not go away no matter what measures I try. Backpaging takes several attempts to work when it should just work the first time. I've had to try up to 7 times to get back to the previous page, both with the button and my mouse. I know this has been a problem for years for others too, because I searched on it, and Mozilla seems incapable of doing anything about it, or perhaps they are just unwilling to bother with it. Which is it? Do they just not care, or is this beyond their ability to resolve?

Asked by amylewis1954 3 days ago

Last reply by jscher2000 3 days ago

Vertical scollbar too thin to select on all sites, including Mozilla

I can't figure out how to make the vertical scrollbar actually usable. Firefox works fine on my PC but I also have a new Mac and on that machine the scrollbar is totally … (read more)

I can't figure out how to make the vertical scrollbar actually usable. Firefox works fine on my PC but I also have a new Mac and on that machine the scrollbar is totally unusable on all sites, even with a stylus. I saw a couple posts about creating some custom code for this but I'm not a developer. This can't be only my problem? How do I just make it wider?

Asked by sarah.berry9 4 days ago

Last reply by FredMcD 3 days ago

Font keeps changing to Symbol font in broswers, web sites and emails

Will not hold a font - I have to clear history and then reboot computer then it's fine for a about an hour then changes to a Symbol font - goes from Times to Times Symbol… (read more)

Will not hold a font - I have to clear history and then reboot computer then it's fine for a about an hour then changes to a Symbol font - goes from Times to Times Symbol. see screen shot below .

Yes I have gone into preferences and changed the font to Helvetica now but still changes to times symbols after about an hour - never had this problem before downloading 88.0.1 (64-bit)

Asked by SueEagle 6 days ago

Last reply by hongyy 3 days ago

proxy always on

hello, i searched a bit and refreshed FF, started in FF in safe mode(currently in safe mode), shifted to work offline then shifted back, as possible solutions. No proxy … (read more)

hello, i searched a bit and refreshed FF, started in FF in safe mode(currently in safe mode), shifted to work offline then shifted back, as possible solutions. No proxy is selected in network preferences. All that did was make it so whatsmyip.com now says no proxy when it said proxy in use before. it's showing las vegas as my location this time. My real location is hawaii and all my other browsers show this. The "problem" is months old. I have to verify that im not a robot regularly, and certain sites give an error 403, (iirc), but work fine with safari because it isn't using a proxy. Is it possible there is some sort of malware causing this? mac os10.12.6 FF88.0.1 (64bit)

Asked by daverodgers108 4 days ago

Last reply by FredMcD 4 days ago

Odd background rendering on web page

Here is the webpage I was seeing the issue on: https://betterwebtype.com/web-typography-book/?mc_cid=08ddb8e2ec&mc_eid=f77d07ed39 Using a 27" iMac, OS 11.3.1, FF vers… (read more)

Here is the webpage I was seeing the issue on: https://betterwebtype.com/web-typography-book/?mc_cid=08ddb8e2ec&mc_eid=f77d07ed39

Using a 27" iMac, OS 11.3.1, FF version 88 and 88.0.1, I have seen this issue twice so far and always when the browser viewport is very wide.

Here's a link to a video of what I am seeing: https://cln.sh/0Hh2bV

Here's the enabled extensions I am running: https://cln.sh/p7EYvo

Anyone have any ideas?

Asked by tomliv 4 days ago

Last reply by jscher2000 4 days ago