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PlayStation log-on breaks Firefox

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown o… (read more)

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

Asked by dg.coombes 2 weeks ago

Last reply by jonzn4SUSE 1 day ago

Firefox no longer opens previous session

Firefox no longer opens my previous session when re-opening the browser. "Open previous windows and tabs" is checked in the general of browser settings, but no longer per… (read more)

Firefox no longer opens my previous session when re-opening the browser. "Open previous windows and tabs" is checked in the general of browser settings, but no longer performs a such. Was never an issue until a few days ago.

Asked by bheffe 1 month ago

Last reply by cor-el 1 month ago

NOT ABLE TO OPEN A BANK ACCOUNT USING FIREFOX

TRYING TO OPEN A SAVING ACCOUNT WITH BANK OF MONTREAL https://www.bmo.com/main/personal/bank-accounts/ CLICK ON THIS ONE: Savings Amplifier Account AFTER CLICKING THIS WI… (read more)

TRYING TO OPEN A SAVING ACCOUNT WITH BANK OF MONTREAL https://www.bmo.com/main/personal/bank-accounts/ CLICK ON THIS ONE: Savings Amplifier Account AFTER CLICKING THIS WINDOW APPEARS: https://www.bmo.com/main/personal/bank-accounts/getting-started/?rg=BMO&spc=7880184&ofid=SAASTAND001&lang=en IT TELLS ME TO USE ANOTHER BROWSER LIKE Firefox..... BUT I’M USING FIREFOX. I DON’T USE ANY OTHER BROWSER. HOW CAN I SOLVE THIS ISSUE?

Asked by SG 5 days ago

Last reply by cor-el 1 day ago

XULRunner error -

Our organization recently upgraded everyone from standard Firefox to Firefox ESR 115 Several users continually get the following error: XUL Runner "This profile was l… (read more)

Our organization recently upgraded everyone from standard Firefox to Firefox ESR 115

Several users continually get the following error:

XUL Runner

"This profile was last used with a newer version of this application. Please create a new profile.

Users are getting the error even after a new profile has been created.

We have tried uninstalling Firefox both through the Control Panel and using IO Bit uninstaller but the issue persists.

All users are running Windows 10 22H2 64 Bit

Asked by marlin.stoebner 2 months ago

Last reply by cor-el 2 months ago

Error Message

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message. "Secure Connection Failed An error occurred durin… (read more)

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message.

"Secure Connection Failed An error occurred during a connection to www.onlineviolintutor.com. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT"

I tried on several different browsers and always get the same error message. I'm trying to access this website link so I can download one page of sheet music.

Can you help me figure out what's going wrong?

Thanks, Sheila

Asked by Sheila Lewis 2 months ago

Last reply by cor-el 2 months ago

Saved Bookmarks keep disappearing from view in the Toolbar Bookmark Sidebar

I've noticed this issue happening randomly, some of my toolbar bookmarks listed on the sidebar just up and disappear from view. As if they were never there. But I know th… (read more)

I've noticed this issue happening randomly, some of my toolbar bookmarks listed on the sidebar just up and disappear from view. As if they were never there. But I know they're still saved because when I click to Manage Bookmarks and check them there, they show up fine. The toolbar just randomly hides them for whatever reason, and I can only fix it by closing Firefox and opening it again.

I'm on the current version. I remember accessing about:support and clicking on Verify Integrity while trying troubleshoot some other issue, but don't know if that could've caused it though.

Asked by Felis-2 2 months ago

Last reply by cor-el 1 month ago

right click copy unclickable

right click menu copy not clickable,cant copy but when I hit ctrl + c and copy something first then i can copy within the right menu fine with the same site, and no this … (read more)

right click menu copy not clickable,cant copy but when I hit ctrl + c and copy something first then i can copy within the right menu fine with the same site, and no this is not a site issue chromium works just fine.

Asked by ryanksa444 2 months ago

Last reply by Matt 1 month ago

Firefox browser is not responding

Firefox browser is not responding. I cannot click the menu as suggested because when I do the whole page crashes. How do I fix this "firefox not responding" issue? … (read more)

Firefox browser is not responding. I cannot click the menu as suggested because when I do the whole page crashes. How do I fix this "firefox not responding" issue?

Asked by vidmarketer345 1 week ago

Last reply by Rafael Lecuona 2 days ago

PR_END_OF_FILE_ERROR

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message w… (read more)

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message while trying to use YouTube, while other times the site loads but says that I am offline and no internet connection. I have done all of the fixes that they say to use online and nothing seems to work. YouTube will occasionally work but none of the thumbnails will show up. Then there are other site that work fine.

Asked by reven2574 5 days ago

Last reply by zeroknight 2 hours ago

Private Window Clipboard Concealed on macOS?

Hello! I'm curious if there was a recent change in Firefox for macOS that started marking items copied from private windows as "concealed"? I've been using Firefox fo… (read more)

Hello!

I'm curious if there was a recent change in Firefox for macOS that started marking items copied from private windows as "concealed"?

I've been using Firefox for quite some time and last week started noticing that my clipboard history app, Alfred, was no longer storing anything I copied out of private windows.

Initially I reached out to Alfred and they suggested this was on Firefox's end:

Upon further investigation, I can see that Firefox intentionally marks its clipboard data as Concealed in order to protect searches done in a private window.

If this is true, can I turn this off somehow? It really breaks my workflow and am unfortunately stuck using Chrome at the moment.

Thanks!

Asked by Zackery Fretty 2 months ago

Last reply by spookily_polar264 1 month ago

Firefox crashes when I try to open it after update (version 120)

I have updated my Firefox on PC to the newest version available (version 120.0.0.8720 as of 24/11/23 00:30 UTC). Unfortunately whenever I try to open it, it loads a blank… (read more)

I have updated my Firefox on PC to the newest version available (version 120.0.0.8720 as of 24/11/23 00:30 UTC). Unfortunately whenever I try to open it, it loads a blank screen and then crashes, and brings up the crash reporter. This has happened every time I try and open Firefox, even during Troubleshoot mode. I have over 180+ tabs and thousands of bookmarks on my account that I do not want to lose (I have not used Refresh Firefox for this very reason) but if I can't even access them on my computer then what can I do?

Please help me, I want to know how to fix this and keep my tabs and history. I am desperate.

Asked by Andrew P. 1 week ago

Last reply by cor-el 1 week ago

115.0.3 on macOS 13.5 failing to complete authentication with FIDO2 Security Key

I've been attempting to use FIDO2 w/ PIN support to log into Okta. This occurs with a pre-registered security key (Yubikey 5C NFC on most recent firmware) that has a PIN … (read more)

I've been attempting to use FIDO2 w/ PIN support to log into Okta. This occurs with a pre-registered security key (Yubikey 5C NFC on most recent firmware) that has a PIN already configured. This key works on all other browsers and devices without trouble. Firefox is unresponsive to Yubikey interaction after the notice "Touch your security key to continue with <company>.okta.com" and will eventually time out if I do not cancel.

On the other hand, I can register a new security key on Okta through Firefox on this device. When I go through the registration workflow, Firefox is responsive to all interactions, allowing me to enter my PIN and complete registration.

I have been able to replicate this issue on other computers and with a different user / security key.

Asked by clinton.campbell 4 months ago

Last reply by suram080 4 months ago

Latest Firefox Developer Edition Update: Websites Broken, Constant NS Errors, All Extensions Lost Data, Mozilla.org Says Cookies and Local Storage are Disabled

I don't know what happened, but after the latest version of Firefox Developer Edition, all websites appear to be broken, with most complaining about NS errors in the cons… (read more)

I don't know what happened, but after the latest version of Firefox Developer Edition, all websites appear to be broken, with most complaining about NS errors in the console, none of my extensions have data anymore, and even trying to log in to Mozilla, it complains that Local Storage and Cookies are disabled.

No matter what I do with any of my settings, I can't seem to fix it. Even tried creating a new profile on `about:profiles`, and starting with Addons disabled.

Currently running 115.0b3 (64-bit), but having to post this using Brave (unfortunately). Running Linux 6.3.6.

Asked by jodal 5 months ago

Last reply by jonzn4SUSE 5 months ago

Google Calendar cannot create new events

My university uses Google Workspace, and I rely on Google Calendar to keep me organized. Starting on June 9, Google Calendar stopped working for me. I can open Google C… (read more)

My university uses Google Workspace, and I rely on Google Calendar to keep me organized. Starting on June 9, Google Calendar stopped working for me. I can open Google Calendar in a new tab using Firefox, but when I try to create a new event or edit an existing event, the page stalls out. When I click on the x in the tab, Firefox asks me if I really want to leave the page and I say "yes."

The workaround that I am using at this time is to create new events and edit existing events in Google Chrome instead of Firefox.

The problem was happening before my copy of Firefox updated to 114.0.1, and it is still happening.

Asked by nickzoller25 5 months ago

Last reply by Dropa 5 months ago

10 instances of Firefox using 68% of CPU, 90% of memory

I was browsing and commenting on a YouTube video, when my my typing wasn't showing up for several seconds after I typed it...like 20-30 seconds. I checked Windows Task M… (read more)

I was browsing and commenting on a YouTube video, when my my typing wasn't showing up for several seconds after I typed it...like 20-30 seconds. I checked Windows Task Master and 10 instances of firefox were open (I was only using one tab) and they were using 68% of my CPU and 90% of my available memory, basically locking up my computer. I tried closing it and reopening it, but the same thing happened. I had to go to another browser. I remember this happening in the past, and I had to move to another browser permanently. I would much rather stay with Firefox if you can prevent this from happening.

thanks.

Asked by kcourcey1 5 months ago

Last reply by cor-el 5 months ago