Showing questions tagged: Show all questions
  • Archived

cannot update firefox

I am currently using Firefox 43.0.4 on my WinXP HP Pavilion desktop computer. Whenever I have tried updating, Firefox crashes. I tried before with Firefox 47 and 49 - alw… (read more)

I am currently using Firefox 43.0.4 on my WinXP HP Pavilion desktop computer. Whenever I have tried updating, Firefox crashes. I tried before with Firefox 47 and 49 - always the same thing. Firefox updates and when the computer reboots it crashes and I end up having to remove the update and go back to the earlier version which is now not supported. My WinXP has the SP3 and I am unsure as 32 or 64 bit. How can I do a good clean install of the latest Firefox?

Asked by jacquesjb 3 years ago

Last reply by philipp 3 years ago

  • Archived

How do I uninstall Firefox to make way for Waterfox?

I recently was having problems with my computer (Dell Latitude D830) with its Windows 7 Professional operating system. I was using the Firefox web browser. Sometimes wh… (read more)

I recently was having problems with my computer (Dell Latitude D830) with its Windows 7 Professional operating system. I was using the Firefox web browser. Sometimes while playing videos on Youtube (or anywhere) the video would bail out, and I'd have to go back to the web site again and start over. Mostly the video would leave if I paused it for too long. So, I tried to uninstall Firefox so I could install Waterfox. I thought that web browser would work better. I think I'm right because I'm using it now. Anyway, I tried uninstalling Firefox but it never quite left. It's gone from the program list, but when I try to uninstall when I go into the Control Panel and click on uninstall (and then click on "Yes") it doesn't disappear like it's supposed to. It just stays there. So, now I have Waterfox and it operates. The problem with that is Waterfox is trying to update me (or upgrade, I forget) on its web browser but can't because it knows that Firefox is still there, somehow. It wants me to get rid of Firefox. How do I totally erase Firefox from my system?

Asked by IGotQuestions 3 years ago

Last reply by Wesley Branton 3 years ago

  • Archived

Adblock Plus 2.7.1 doesn't work on Firefox 43.0.1 Ubuntu 14.04

I've installed Adblock Plus 2.7.1. I can't check the filter list. When I go to the preference, I can't click on the "Filter & preferences..." button, also "Count filt… (read more)

I've installed Adblock Plus 2.7.1. I can't check the filter list. When I go to the preference, I can't click on the "Filter & preferences..." button, also "Count filter & hits", "Sync Adblock Plus settings", "Show useful notifications", "Show in toolbar".

I tried to subscribe a list in "https://adblockplus.org/en/subscriptions" but an error screen show: """ The address wasn't understood

Firefox doesn't know how to open this address, because one of the following protocols (abp) isn't associated with any program or is not allowed in this context.

   You might need to install other software to open this address.

"""

Asked by quydau35 4 years ago

Last reply by Chris Ilias 4 years ago

  • Archived

Since installing FF 43.0.4, yahoo!mail autosuggest/autocomplete no longer works -- it still works fine when I use Internet Explorer as my browser

Since updating to Firefox 43.0.4 (from FF 43.0) , Yahoo@Mail's "autosuggest/autocomplete" function for email addresses no longer works. It DOES work fine when I use Inte… (read more)

Since updating to Firefox 43.0.4 (from FF 43.0) , Yahoo@Mail's "autosuggest/autocomplete" function for email addresses no longer works. It DOES work fine when I use Internet Explorer to access my yahoo mail. What got changed in the update -- what do I need to re-set?

Asked by chascolson 4 years ago

Last reply by brecky3 4 years ago

  • Archived

Menus Flash Open, Flash Closed, Can't Be Used

On most sites, menus now flash open when users scroll onto the top of the menu. This may be useful for some users, who have trouble with clicks, but it is a problem for s… (read more)

On most sites, menus now flash open when users scroll onto the top of the menu.

This may be useful for some users, who have trouble with clicks, but it is a problem for some other users, who have trouble with flashing lights. For example, they hurt me and trigger my migraines.

On many sites, menus now flash closed when users scroll off of the top of the menu.

This makes it impossible to use the menus, because if we try to scroll to from the top to the entries, the menu closes. I have specific greasemonkey scripts for some sites, but that's not a good solution, and I don't know how to program my own scripts.

This has been a known bug for at least 4 years.

The former bug is common across browsers, but the latter does not appear in Safari and may be specific to Firefox.

There ought to be a way to only open menus after clicking on them, and avoid closing menus while using them.

Asked by MarjaE 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

how to remove shockwave flash 18

I have been unable to watch videos on certain websites - I keep getting the message that I need to update my Flash. I have updated, to Flash 20, but the websites don't ap… (read more)

I have been unable to watch videos on certain websites - I keep getting the message that I need to update my Flash. I have updated, to Flash 20, but the websites don't appear to recognise it and still think that I only have Flash 18. I have checked in the Add-ons Manager; Flash 18 is disabled, and Flash 20 says "ask to to activate". I have tried to remove Flash 18, but all I have managed to do is remove Flash 20. How do I get rid of it altogether?

Asked by eam2 4 years ago

Last reply by jrbartlettjr 4 years ago

  • Archived

Firefox crashes

Hi, my problem is that in Firefox, none of the videos n the BBC website and most of the audio (aparently the ones that use Shockwave Flash) do cause Firefox to hang . It… (read more)

Hi, my problem is that in Firefox, none of the videos n the BBC website and most of the audio (aparently the ones that use Shockwave Flash) do cause Firefox to hang . It says at the top that Frefox is unrepsonsive and that I can either close or wait. If I wait long enough it did on one occasion just close the affected tab, on other occasisons I usually have to close Firefo entirely, sometimes needing the help of the task manager to do so.

The BBC videos and  audio do work fine if I use Internet Explorer.  I'm adding    screenshots of the Crash-ID.

The crash still happens if I update Firefox or start in safe mode.

Would be grateful for suggestions!

Many thnaks

Asked by 1firebird 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox won't quit

Hi, I am using Firefox on my Macbook Pro. When I quit Firefox, the windows close but the programme remains open on my dock with the dot underneath, as if it's still open.… (read more)

Hi,

I am using Firefox on my Macbook Pro.

When I quit Firefox, the windows close but the programme remains open on my dock with the dot underneath, as if it's still open.

Force quit doesn't work, and it is not showing up in activity monitor, so there is nothing to force kill there.

I then can't restart Firefox without restarting my computer.

Asked by Kneale 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How can i get around the error - Application Blocked! You have attempted to use an application which is in violation of your internet usage policy?

Application Blocked! You have attempted to use an application which is in violation of your internet usage policy Application Blocked! You have attempted to use an applic… (read more)

Application Blocked! You have attempted to use an application which is in violation of your internet usage policy

Application Blocked! You have attempted to use an application which is in violation of your internet usage policy. Facebook Category: Social.Media URL: http://www.facebook.com/?_rdr Client IP: 10.120.73.30 Server IP: 190.7.112.18 User name: Group name: Policy: f37c3846-d383-51e5-10a3-764f20915f8e FortiGate Hostname: MNL50-UA-FW01

Asked by Warskie 4 years ago

Last reply by John99 4 years ago

  • Archived

Is there any way to block images by format?

I know it's possible to use configuration mania to block images from certain sites. But is there any simple way to block all gifs, to avoid needing special add-ons to blo… (read more)

I know it's possible to use configuration mania to block images from certain sites. But is there any simple way to block all gifs, to avoid needing special add-ons to block animated gifs?

Asked by MarjaE 4 years ago

Last reply by cor-el 4 years ago

  • Archived

I use waterfox and new tabs open on their own. There's flashing, also when I click on a short cut it takes me to a different one from the one I want.

This is a fault that is intermittent, but it does happen most days. I have clicked on a short cut on my home page and all the short cuts have been selected instead and t… (read more)

This is a fault that is intermittent, but it does happen most days. I have clicked on a short cut on my home page and all the short cuts have been selected instead and then I'm taken to somewhere different to the one I actually want to go to. When I on the internet I sometimes find that tabs have opened on their own, usually repeats of the one I'm actually using and if I try to remove them, they all start flashing and I have to close my computer down. I sometimes also have running lines and flashing going up and down on my start menu when I try to do this and then have to shut the computer down by switching it off. Sometimes the number lock or caps lock lights up on my keyboard and also the volume on my computer has to be clicked on to remove a flashing no volume warning on my screen. I just don't know what to do to stop this. I use Windows 7.

Asked by Gillypoots 4 years ago

Last reply by John99 4 years ago

  • Archived

how do I put an icon on my desk top?

right now the only internet icon I have on my desk top is an icon for crome. So I have to go there (crome) before I can type in firefox or my yahoo email account. So h… (read more)

right now the only internet icon I have on my desk top is an icon for crome. So I have to go there (crome) before I can type in firefox or my yahoo email account. So how do I put mozilla as an icon on my desk top?

Asked by quiltlady 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox is displaying colors on images wrong (they are all more blue than they are supposed to be). How do I fix this?

I am a digital artist and I need to be able to see the colors correctly on the things I upload without switching browsers. The original image files I am uploading display… (read more)

I am a digital artist and I need to be able to see the colors correctly on the things I upload without switching browsers.

The original image files I am uploading display correct colors in the actual file. I upload them, then open the address in Safari, the colors display correctly. But in Firefox they display significantly more blue they they are supposed to. It doesn't matter where I am uploading them to. I can even take a screenshot and the difference is obvious.

They are PNGs most of the time. I am on a mac.

Asked by Youngerford 4 years ago

Last reply by cor-el 4 years ago

  • Archived

What have I got installed to block advertisements - I cannot trace anything!

On accessing several clean and (to me) respectable websites, I get messages saying that the ad blocking that is in force prevents the site functioning fully and correctly… (read more)

On accessing several clean and (to me) respectable websites, I get messages saying that the ad blocking that is in force prevents the site functioning fully and correctly. I cannot trace any installed plugin or add-on that might do this so I presume it is a (hidden) option in Firefox.

How can I find out what is actually doing the blocking and disable it for my selected sites?

I am running version 43.0.4 of Firefox under Windows 7 Pro x64.

Asked by Hershmab 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

bookmark restore not working (Mac)

Hello, I have attempted to restore my suddenly missing bookmarks by importing them from my backup. However, a) the backups folder (Library - Application Support- Firefox… (read more)

Hello, I have attempted to restore my suddenly missing bookmarks by importing them from my backup. However, a) the backups folder (Library - Application Support- Firefox - Profiles - efs0---.default - bookmarkbackups) will not allow me to select any of the files. b)when I look for this file in my time machine back up - there is no Library to select from. I have followed all the articles that Firefox supplies but none of them address this situation.

If anyone could help me find out how to restore (via import) my back ups (hundreds) I'd be grateful.

Note: the most recent backup that the bookmarks menu shows only has 17 sites saved. So i need to go farther back than the bookmark menu memory. thanks! mg

Asked by msgillespie 4 years ago

Last reply by cor-el 4 years ago