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  • Archived

I've tried in vain to restore my missing history from 1st May 2011 to 14th December 2011. Can Mozilla send me these dates' history?

I have no history before 15th December 2011. I was told this should be due to a Firefox update deleting every bit of older history for security reasons. I also have anoth… (read more)

I have no history before 15th December 2011. I was told this should be due to a Firefox update deleting every bit of older history for security reasons.

I also have another question. Can Mozilla send me every single bookmark and history link that I've deleted? I'd like this for all the years I've been using this PC: from 2008 until now.

Thank you in advance. Any reply will be highly appreciated.

Asked by y235813 1 year ago

Last reply by cor-el 1 year ago

  • Archived

If I downloded a message , I cannot send this message as a link per email.

When I send this message via email , it doesn´t work : ACROBAT Reader sends a message: There ist a mistake by sending this message. I cannot open my emailaccaunt to add … (read more)

When I send this message via email , it doesn´t work : ACROBAT Reader sends a message: There ist a mistake by sending this message. I cannot open my emailaccaunt to add the email-address.,

Asked by b.rueddel 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

a bookmarks file is coming up on safari but missing on firebox

Today I downloaded Firefox. In the process of learning to use it, I lost a very important file from both Safari and Firefox. Apple help has restored the file onto Safar… (read more)

Today I downloaded Firefox. In the process of learning to use it, I lost a very important file from both Safari and Firefox. Apple help has restored the file onto Safari, but it is missing from Firefox. How do I get it onto my Firefox Bookmarks File please?

Asked by Barjb 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Bring back feature to check the plugin's version

There was webpage to check of actual version of plugins. There is no more. But big percent of users still continue to use browser's version with plugins and they need thi… (read more)

There was webpage to check of actual version of plugins. There is no more. But big percent of users still continue to use browser's version with plugins and they need this webpage to provide a security for yourself.

Asked by PavelkoT 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

How to fix Connection is Untrusted Problem

My problem: Nearly any website that I try to visit (including mozilla.org), is blocked with a "This Connection is Untrusted" error. Some sites allow for me to fix it by … (read more)

My problem: Nearly any website that I try to visit (including mozilla.org), is blocked with a "This Connection is Untrusted" error. Some sites allow for me to fix it by adding an exception under the "I understand the risks" option, but some, such as google.com, don't. I have the same problem on IE, and I don't have chrome. I thought that it might be a network proxy error, but I've selected "No Proxy" and still had the problem, and I don't have the problem on another laptop connected to the same network.

My stats: I'm running Firefox 42.0, on a Dell Vostro 1720, which is running Windows 7.

Asked by samiamuc 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Firefox crashes

AdapterDeviceID: 0x29c2 AdapterDriverVersion: 8.15.10.1749 AdapterSubsysID: 31031565 AdapterVendorID: 0x8086 Add-ons: viettelhttphandle%40viettel.com.vn:1.0.13,%7B8207083… (read more)

AdapterDeviceID: 0x29c2 AdapterDriverVersion: 8.15.10.1749 AdapterSubsysID: 31031565 AdapterVendorID: 0x8086 Add-ons: viettelhttphandle%40viettel.com.vn:1.0.13,%7B8207083A-E503-11E5-9FE9-4BF4BB8E7F8B%7D:2.5.2 AsyncPluginInit: 1 AvailablePageFile: 1720766464 AvailablePhysicalMemory: 153448448 AvailableVirtualMemory: 205832192 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 33423360 BreakpadReserveSize: 67108864 BuildID: 20150812163655 ContainsMemoryReport: 1 CrashTime: 1484619184 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 GraphicsCriticalError: |[0][GFX1]: Failed to create similar cairo surface! Size: Size(1280,957) Status: 1|[1][GFX1]: Failed to create similar cairo surface! Size: Size(1235,881) Status: 1|[2][GFX1]: Failed to create similar cairo surface! Size: Size(1280,957) Status: 1|[3][GFX1]: Failed to create similar cairo surface! Size: Size(1260,856) Status: 1|[4][GFX1]: Failed to create similar cairo surface! Size: Size(1280,957) Status: 1 InstallTime: 1480691938 JSOutOfMemory: Recovered Notes: DriverVersionMismatch AdapterVendorID: 0x8086, AdapterDeviceID: 0x29c2, AdapterSubsysID: 31031565, AdapterDriverVersion: 8.15.10.1749 D3D11 Layers- WebGL- OOMAllocationSize: 16385 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 228661 StartupTime: 1484614470 SystemMemoryUsePercentage: 92 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20150812163655","version":"40.0.2","vendor":"Mozilla","platformVersion":"40.0.2","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":2038,"isWow64":false,"cpu":{"count":2,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3"]},"os":{"name":"Windows_NT","version":"6.1","servicePackMajor":0,"servicePackMinor":0,"installYear":2015,"locale":"en-US"},"hdd":{"profile":{"model":"ST3160318AS","revision":"CC38"},"binary":{"model":"ST3160318AS","revision":"CC38"},"system":{"model":"ST3160318AS","revision":"CC38"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":false,"adapters":[{"description":"Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM 1.0)","vendorID":"0x8086","deviceID":"0x29c2","subsysID":"31031565","RAM":null,"driver":"igdumd32","driverVersion":"8.15.10.1749","driverDate":"5-6-2009","GPUActive":true}]}},"settings":{"blocklistEnabled":false,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":false,"autoDownload":false},"userPrefs":{"app.update.auto":false,"app.update.enabled":false,"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.startup.homepage":"<user-set>","extensions.blocklist.enabled":false,"extensions.update.enabled":false,"network.proxy.http":"<user-set>","network.proxy.ssl":"<user-set>"}},"profile":{"creationDate":16654},"addons":{"activeAddons":{"viettelhttphandle@viettel.com.vn":{"blocklisted":false,"description":"An HTTP analyzer addon for Firefox","name":"Viettel HTTP Handle","userDisabled":false,"appDisabled":false,"version":"1.0.13","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16654,"updateDay":17183},"{8207083A-E503-11E5-9FE9-4BF4BB8E7F8B}":{"blocklisted":false,"description":"Set security header for VSA System","name":"Modify Header VSA","userDisabled":false,"appDisabled":false,"version":"2.5.2","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17137,"updateDay":17183}},"theme":{},"activePlugins":[{"name":"Adobe Acrobat","version":"15.20.20039.7108","description":"Adobe PDF Plug-In For Firefox and Netscape 15.20.20039","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":17074},{"name":"Google Update","version":"1.3.32.7","description":"Google Update","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd.google.update3webcontrol.3","application/x-vnd.google.oneclickctrl.9"],"updateDay":17157},{"name":"Microsoft Office 2013","version":"15.0.4420.1017","description":"The plugin allows you to have a better experience with Microsoft SharePoint","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-sharepoint","application/x-sharepoint-uc"],"updateDay":15614},{"name":"Java(TM) Platform SE 8 U51","version":"11.51.2.16","description":"Next Generation Java Plug-in 11.51.2 for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet","application/x-java-bean","application/x-java-vm","application/x-java-applet;version=1.1.1","application/x-java-bean;version=1.1.1","application/x-java-applet;version=1.1","application/x-java-bean;version=1.1","application/x-java-applet;version=1.2","application/x-java-bean;version=1.2","application/x-java-applet;version=1.1.3","application/x-java-bean;version=1.1.3","application/x-java-applet;version=1.1.2","application/x-java-bean;version=1.1.2","application/x-java-applet;version=1.3","application/x-java-bean;version=1.3","application/x-java-applet;version=1.2.2","application/x-java-bean;version=1.2.2","application/x-java-applet;version=1.2.1","application/x-java-bean;version=1.2.1","application/x-java-applet;version=1.3.1","application/x-java-bean;version=1.3.1","application/x-java-applet;version=1.4","application/x-java-bean;version=1.4","application/x-java-applet;version=1.4.1","application/x-java-bean;version=1.4.1","application/x-java-applet;version=1.4.2","application/x-java-bean;version=1.4.2","application/x-java-applet;version=1.5","application/x-java-bean;version=1.5","application/x-java-applet;version=1.6","application/x-java-bean;version=1.6","application/x-java-applet;version=1.7","application/x-java-bean;version=1.7","application/x-java-applet;jpi-version=1.8.0_51","application/x-java-bean;jpi-version=1.8.0_51","application/x-java-vm-npruntime","application/x-java-applet;deploy=11.51.2","application/x-java-applet;javafx=8.0.51"],"updateDay":16654},{"name":"Java Deployment Toolkit 8.0.510.16","version":"11.51.2.16","description":"NPRuntime Script Plug-in Library for Java(TM) Deploy","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/java-deployment-toolkit"],"updateDay":16654},{"name":"Shockwave Flash","version":"23.0.0.207","description":"Shockwave Flash 23.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":17152}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.5.3","userDisabled":false,"applyBackgroundUpdates":1},"gmp-eme-adobe":{"version":"12","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 4274634752 TotalPhysicalMemory: 2137317376 TotalVirtualMemory: 2147352576 URL: https://10.60.106.230:8909/ipccClient.html Vendor: Mozilla Version: 40.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A381689-90E8-4B3C-A055-D1C6D17F8950}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A381689-90E8-4B3C-A055-D1C6D17F8950}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{CC7D955C-1327-4EAF-917E-3588DA7CD004}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{CC7D955C-1327-4EAF-917E-3588DA7CD004}] DATAGRAM 3 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{53AD2098-59F5-43D2-B791-D145559276D1}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{53AD2098-59F5-43D2-B791-D145559276D1}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1A381689-90E8-4B3C-A055-D1C6D17F8950}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1A381689-90E8-4B3C-A055-D1C6D17F8950}] DATAGRAM 2 : 2 : 2 : 

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by giathienhp 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

How can I prevent "CTRL + Alt + Click" from opening a link?

When I want to select the text of multiple links, I can successfully do it for the first link with "Alt + Mouse select," which generates highlight on the link text. But w… (read more)

When I want to select the text of multiple links, I can successfully do it for the first link with "Alt + Mouse select," which generates highlight on the link text. But when I proceed to highlight any of the other links with "CTRL + Alt + Mouse select," that link is immediately opened to a new tab after I release the mouse key, though highlighting is still done successfully.

Releasing the mouse key is the completion of a click. So the question is... how can I prevent "CTRL + Alt + Click" from opening a link? Isn't "CTRL + Click" is already there for the same purpose?

"CTRL + Alt + Click" opens a link even in Firefox's safe mode. So, it's not an extension problem.

Asked by drkh 3 years ago

Last reply by Wesley Branton 3 years ago

  • Archived

Как узнать какая версия FireFox сейчас на сайте?

Ни как не пойму где посмотреть версию на сайте. Просто кнопка скачать и всё. А какая версия там? Вдруг у меня уже установлена она? Подскажите, кто знает.

Asked by I_CaR 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

Yesterday I started firefox around 3:00 pm and today it reached at 2.7 GB and crashed with message: Unfortunately, the crash reporter is unable to submit a report for th… (read more)

Yesterday I started firefox around 3:00 pm and today it reached at 2.7 GB and crashed with message:

Unfortunately, the crash reporter is unable to submit a report for this crash. Details: The application did not identify itself.

No extension added extra before the crash happened. This crash has started appearing from very yesterday.

Crash ID: bp-2054f91d-58c7-485e-a69d-f9ccc2160915

Asked by Mayur Patil 3 years ago

Last reply by philipp 3 years ago

  • Archived

Firefox crashes

Today when I opened my firefox, I got the pop-up of crash report. I tried the same many time but everytime seeing the same issue. Crash ID: bp-5fafb0e8-42fa-46a2-adcc-3e… (read more)

Today when I opened my firefox, I got the pop-up of crash report.

I tried the same many time but everytime seeing the same issue.

Crash ID: bp-5fafb0e8-42fa-46a2-adcc-3ebf22160913

Please help on the same.

Asked by vikas874 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

Firefox will not start, even in safe mode. Changing to a different recovery.js did not fix it. Crash ID: bp-433aaa3a-2cad-4667-b13e-2424d2160913 Crash ID: bp-90553446-ee2… (read more)

Firefox will not start, even in safe mode. Changing to a different recovery.js did not fix it.

Crash ID: bp-433aaa3a-2cad-4667-b13e-2424d2160913 Crash ID: bp-90553446-ee2e-4768-a739-051ed2160913

Asked by senoon 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Message displays that Firefox is not up to date, however it is the latest version. How to fix?

I keep receiving messages that Firefox is not up to date on both the Mozilla support page and other pages as well. I check the about screen and downloaded the current ve… (read more)

I keep receiving messages that Firefox is not up to date on both the Mozilla support page and other pages as well. I check the about screen and downloaded the current version and install,however I am still seeing these messages. I also uninstalled and reinstalled Firefox with the same outcome.

Would you have any suggestions?

Thanks for your time!

Asked by 7korchen 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

When opening firefox in task bar it opens new icon, but doesn't have the firefox logo, only a generic, when doing your suggested fixes, it states path is lost.

When doing the fix that is suggested, unpinning the first icon and pinning the second, an error message appears. Stating the path is no longer available and gives off a … (read more)

When doing the fix that is suggested, unpinning the first icon and pinning the second, an error message appears. Stating the path is no longer available and gives off a code. I forgot to screen shot it before coming in to ask the question. however if you need that screen shot I will save it and send it.

Asked by Hemmertd 3 years ago

Last reply by Samuel Santos 3 years ago

  • Archived

How to check useragent value manually

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox Above URL is to reset, the same way I want how check the useragent manual way (what is my usera… (read more)

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

Above URL is to reset, the same way I want how check the useragent manual way (what is my useragent)

Asked by ahkblygmail.com 3 years ago

Last reply by jscher2000 3 years ago