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Ubuntu 18.04 wont play You tube movies or Amazon Prime Movies

Ive tried down loading all the required packages; I have the latest FireFox available ;but still get the message on you tube to update to latest Fire Fox. On Ubuntu … (read more)

Ive tried down loading all the required packages; I have the latest FireFox available ;but still get the message on you tube to update to latest Fire Fox. On Ubuntu 18.04the same message but includes a error code 99,999.

Asked by cjw5819 1 month ago

Last reply by jonzn4SUSE 3 weeks ago

Clicking on tabs opens new tab or page

If I am on a web site and click a link to another page on the same website Firefox opens a new tab rather than displaying it in the existing tab. How do I get Firefox to… (read more)

If I am on a web site and click a link to another page on the same website Firefox opens a new tab rather than displaying it in the existing tab. How do I get Firefox to NOT do this?

Asked by bob203 2 months ago

Last reply by Terry 2 months ago

  • Archived

406 Security Incident Detected

Dear Mozilla I'm participating in a discussion group based on Wordpress (learning.martinus.dk), and when I try to sign in (learning.martinus.dk/wp-login.php), I get the … (read more)

Dear Mozilla

I'm participating in a discussion group based on Wordpress (learning.martinus.dk), and when I try to sign in (learning.martinus.dk/wp-login.php), I get the error.

>> 406 Security Incident Detected Your request was blocked. The public IP address assigned to you, by your internet provider, might be suffering from poor reputation: Look up IP reputation here. <<

My IP adr. is 80.208.65.123 and it is NOT suffering from poor reputation -- and no problem when I sign in from e.g. Chrome!

So what can I do so I can use my favorite browser here too!?  ;o)

All the best, Henrik Denmark

Asked by Henrik Hedegaard 7 months ago

Last reply by Henrik Hedegaard 7 months ago

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My bottom of the screen task bar

I have a task bar at the bottom of my screen -- or I used to. Ever since I installed a Norton protection program several says ago, the task bar shows up sometimes and oth… (read more)

I have a task bar at the bottom of my screen -- or I used to. Ever since I installed a Norton protection program several says ago, the task bar shows up sometimes and other times, it is gone and I cannot access it. When it's there, it gives me access to the websites I'm using, all my written files and picture, video and other files, volume control and other options. I NEED TO SEE AND USE THIS TASK BAR ALL THE TIME, NOT SOME OF THE TIME WHEN FOR SOME REASON IT'S THERE. AGAIN, I WANT TO ACCESS THIS TASK BAR ALWAYS WHEN I'M ONLINE.

FIX THIS.

Thank you.

Asked by Louise 8 months ago

Last reply by bgaden3 2 months ago

  • Solved
  • Archived

Bookmarks and Passwords - How to archive.

Over the years I have accumulated important links in my Firefox Bookmarks bar and passwords file and it would be a disaster if for some reason my hard drive got compromis… (read more)

Over the years I have accumulated important links in my Firefox Bookmarks bar and passwords file and it would be a disaster if for some reason my hard drive got compromised and I could no longer access them. Is there any way to copy the data to another set-up, independent of my laptop, from where the data could be retrieved in a usable form for display on another laptop or PC? Thanks.

Asked by joeogden 8 months ago

Answered by cor-el 8 months ago

  • Archived

Created account and saved bookmarks, new computer books marks are gone.

I changed computers and created a login to save bookmarks, it looked like this was accomplished but now on my new computer and after I login in Firefox it asks me to impo… (read more)

I changed computers and created a login to save bookmarks, it looked like this was accomplished but now on my new computer and after I login in Firefox it asks me to import but fire fox is not an option.

Asked by hartshornracing 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Printing problem

Hello, I hope you can help me. I am trying to print from my email. I use windows 10. two different computers, two different printers, same issue. If I try to print an iti… (read more)

Hello, I hope you can help me. I am trying to print from my email. I use windows 10. two different computers, two different printers, same issue. If I try to print an itinerary or anything that contains an image it does not print the image and only parts of the text. If i do it in chrome or edge it works fine. I am attaching an example with an Strava email. The first two pages are from firefox. the second two are from chrome. Even if I scale down the size in firefox, the image of the map does not appear. I print from the small icon to print within the mail, as it should be done. I tried most of what i know, and this is a firefox issue. Can you please help? many thanks and regards jean

Asked by jterrein 9 months ago

Last reply by jterrein 9 months ago

  • Archived

Zoom in and zoom out css not working

i want to zoom in and zoom out screen content using zoom css according to my screen it's working fine in Google crome browser but not working in Mozilla Firefox browser… (read more)

i want to zoom in and zoom out screen content using zoom css according to my screen it's working fine in Google crome browser but not working in Mozilla Firefox browser

https://prnt.sc/brKa31ZMK1LE

Asked by khyatipanchal2 8 months ago

Last reply by James 8 months ago

  • Archived

Download Helper not downloading from Youtube

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. … (read more)

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. When I click again, then click on the blue 1 to watch the download. Nothing happens. The window just sits there and states 'downloading', but it does not happen. This happened last year and you managed to fix it; now Youtube seem to have blocked downloading again. Geoffrey D Dean, Australia.

Asked by Geoffrey D Dean 8 months ago

Last reply by James 8 months ago

  • Solved
  • Archived

Facebook lagging

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work pe… (read more)

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

Asked by Khat 8 months ago

Answered by Khat 8 months ago

Firefox lost my signed in status. Firefox doesn't send confirmation email.

Fix the confirmation email process so it works. Tell me how Firefox lost my signed in status. Tell me why there is an added 1 after my user name of bth73. Drug test you… (read more)

Fix the confirmation email process so it works. Tell me how Firefox lost my signed in status. Tell me why there is an added 1 after my user name of bth73. Drug test your employees for meth usage.

Asked by bth731 5 months ago

Last reply by Paul 5 months ago

  • Archived

How do I fix a broken association between a "htm" file and it's "files" folder

I recently renamed a number of "htm" files and their associated "_files" folders. I used windows "rename" function, which I now know was wrong. I now know to open the fil… (read more)

I recently renamed a number of "htm" files and their associated "_files" folders. I used windows "rename" function, which I now know was wrong. I now know to open the file in Firefox and use the Firefox "Save as" function to rename.

So my improperly renamed htm files no longer associate with their "_files" folders that contain .js, .css and .svg files necessary to open the page. I end up with a blank screen

I've read a number of posts on how to use "save as" to maintain the file and folder association, but I have found nothing on how to "fix" this "after the fact".

Ideas?

Thanks in advance!

Asked by wdunwoody 6 months ago

Last reply by wdunwoody 6 months ago

  • Solved
  • Archived

Radio buttons on some websites neither display nor update when clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High Sierra)

Radio buttons on some websites neither display nor update when the area in which is should have displaed is clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High … (read more)

Radio buttons on some websites neither display nor update when the area in which is should have displaed is clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High Sierra). This problem has been present for some time. On other websites the radio buttons do display and do upate when clicked by toggling the dark center. The minority of websites which don't work seems random, but does include some banking websites and the IRS.gov website. Often using SAFARI will work when FireFox doesn't.

The CheckBox at the end of this page "Email me when someone answers the thread" appears but does not respond to a click.

Asked by garth4 9 months ago

Answered by garth4 9 months ago

  • Solved
  • Archived

Text in search bar is scrambled when typing

With the latest update to Firefox (116.0.1) typing anything in the search bar looks as though my keyboard is mapped to everything - every keypress does something differen… (read more)

With the latest update to Firefox (116.0.1) typing anything in the search bar looks as though my keyboard is mapped to everything - every keypress does something different. This only affects Firefox, no other program behaves this way (Word, Excel, Discord, etc.).

Currently running Windows 10, AMD Ryzen 7 1800, DDR4 RAM, Malwarebytes, and ZoneAlarm Extreme Security version: 15.8.139.18543. Had to revert back to Firefox 113 to type this via downloading it via Edge.

Asked by pem79 6 months ago

Answered by Paul 6 months ago

  • Archived

History and cookies not being cleared in FF 114 and 115

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pi… (read more)

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pinned tab.

I reverted to FF 113, hoping that this would be fixed in 115. Today I tried 115.0.3, and history is still not being cleared. I have again reverted to FF 113.

I am on Windows 10. My history settings are to use Custom settings and clear history when Firefox closes. Cookie settings are to delete cookies and site data when FF closes.

Is there any intention to fix, or is this some new behavior that I am stuck with? Also, is there a way to clear the pinned tab behavior?

Thanks.

Asked by wheelercsg-mozh 6 months ago

Last reply by willjoe24421 6 months ago

  • Archived

Some pages of internet banking do not show on Firefox

Some pages in the new internet banking site of my bank do not load while using Firefox, while they show on other browsers, including one on an android phone. For example,… (read more)

Some pages in the new internet banking site of my bank do not load while using Firefox, while they show on other browsers, including one on an android phone. For example, I was told by the customer help from the bank that if I click on my account name after login to internet banking, I should see a page with a button showing "Tax", and on that page I can click on "Download TDS" to download a tax deduction file. When I try to do this, a page showing "Tax" opens, but the page is otherwise blank. Clicking on "Tax" does not produce any result. I can carry out the "Download TDS" transaction on other browsers.

Should this be seen as a drawback of Firefox, or there is something else I can try, apart from using another browser?

Asked by sdrindani 7 months ago

Last reply by sdrindani 7 months ago

  • Archived

Connection to https sites

Ever since the most recent update to Firefox I consistently get the following message when attempting to login to https sites which I have been connecting to for years: S… (read more)

Ever since the most recent update to Firefox I consistently get the following message when attempting to login to https sites which I have been connecting to for years: Secure Connection Failed

An error occurred during a connection to www.att.com. PR_END_OF_FILE_ERROR

Error code:PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Clearly the problem is with Firefox and not with the website owner since it occurs with all websites.

I found over 100 instances of PR_END_OF_FILE_ERROR but the few responses I looked at were back in 2021 or 2022. One solution suggested clearing the cache which I did and I was then able to connect. But now that does not help. Is my only reliable solution to delete Firefox and use some inferior browser?

Asked by drbrussell 8 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago