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Clicking on tabs opens new tab or page

If I am on a web site and click a link to another page on the same website Firefox opens a new tab rather than displaying it in the existing tab. How do I get Firefox to… (read more)

If I am on a web site and click a link to another page on the same website Firefox opens a new tab rather than displaying it in the existing tab. How do I get Firefox to NOT do this?

Asked by bob203 5 hours ago

Last reply by Terry 3 hours ago

Stopped receiving Washington Post newsletters

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, h… (read more)

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, how can I change it to allow the Washington Post e-mails? Thank you!

Asked by rudolphnaples 1 month ago

Last reply by cor-el 1 month ago

Firefox lost my signed in status. Firefox doesn't send confirmation email.

Fix the confirmation email process so it works. Tell me how Firefox lost my signed in status. Tell me why there is an added 1 after my user name of bth73. Drug test you… (read more)

Fix the confirmation email process so it works. Tell me how Firefox lost my signed in status. Tell me why there is an added 1 after my user name of bth73. Drug test your employees for meth usage.

Asked by bth731 2 months ago

Last reply by Paul 2 months ago

How to keep a pinned page as Homepage

Lets say I have xyz.abc as a pinned page, now when I keep xyz.abc as homepage in settings, on reopening the browser it opens a new tab rather than the one that I have Pin… (read more)

Lets say I have xyz.abc as a pinned page, now when I keep xyz.abc as homepage in settings, on reopening the browser it opens a new tab rather than the one that I have Pinned.

How do i make it so that it doesn't open a new page rather directs me to the pinned page when I open ze browser.

Asked by Literally Hitler 3 months ago

Last reply by FireAssist 3 months ago

Need help with latest Firefox update

I keep getting a prompt to update the latest Firefox update on my windows laptop. I actually did it and lost everything I needed, like bookmarks and asked for help and t… (read more)

I keep getting a prompt to update the latest Firefox update on my windows laptop. I actually did it and lost everything I needed, like bookmarks and asked for help and the instructions were so difficult I gave up. I don't know how it happened maybe I shut down and opened it again but I opened another tab and my old 'stuff' was all there so I closed the tab with the new update. What I'm saying is one tab had my old way and the other tab had the 'new' terrible way. Now I can't stop the prompting to update Firefox with the latest. I don't want the latest update if I'm going to run into the same problem so who can I talk to about this? Don't send me a link to do this and this and that. Not everybody knows how to do all that or even understand it!

Asked by badls3 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

History and cookies not being cleared in FF 114 and 115

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pi… (read more)

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pinned tab.

I reverted to FF 113, hoping that this would be fixed in 115. Today I tried 115.0.3, and history is still not being cleared. I have again reverted to FF 113.

I am on Windows 10. My history settings are to use Custom settings and clear history when Firefox closes. Cookie settings are to delete cookies and site data when FF closes.

Is there any intention to fix, or is this some new behavior that I am stuck with? Also, is there a way to clear the pinned tab behavior?

Thanks.

Asked by wheelercsg-mozh 4 months ago

Last reply by willjoe24421 4 months ago

Why did outlook live stop working today?

Was working yesterday. I didn't change anything. Calendar loads but can't open or create items. Mail loads, but cannot open or delete emails. Looks like it will open emai… (read more)

Was working yesterday. I didn't change anything. Calendar loads but can't open or create items. Mail loads, but cannot open or delete emails. Looks like it will open email, but doesn't. Tried restarting computer, clearing site data and checking version of Firefox. Erroneously states updates disabled by site administrator. This is in Linux. Linux says current version of Firefox.

Asked by jpelonio 4 months ago

Last reply by cor-el 4 months ago

why hide?

Firefox/mozilla spends so much time jerking each other after new updates, THEY FORGET that more than half are stuck with a crappy update and NOBODY AVAILABLE TO HELP. I… (read more)

Firefox/mozilla spends so much time jerking each other after new updates, THEY FORGET that more than half are stuck with a crappy update and NOBODY AVAILABLE TO HELP.

 I suggest you provide a link for REAL help.  Stop hiding like cowards and help the people your updates end up screwing up.
  OR MAYBE you can actually create an update that WORKS.

Your latest update destroyed everything and nothing works. So how about you dummys be available to actually help your customers.

  Do you think an update that takes users DAYS TO FIX  is an update you can be proud of???!!!

An update should NOT cause users to spend hours looking for a solution your damned update has caused.

 E-mail---[email removed]@yahoo.com
  Help me with solutions and stop hiding.

Asked by ariesdoc19 4 months ago

Last reply by Paul 4 months ago

two step authentication

Hello....I currently use the two step authentication with one app, but I would like to use the feature in a 2nd authenticator for backup purposes. I can't seem to get the… (read more)

Hello....I currently use the two step authentication with one app, but I would like to use the feature in a 2nd authenticator for backup purposes. I can't seem to get the QR code I need in order to do that as I already have an authenticator setup.

Please let me know how to go about setting up the 2nd application.

Thanks

Asked by Sandy Newbold 5 months ago

Last reply by cor-el 5 months ago

I get this message only with Firefox - MAILER-DAEMON@yahoo.com

I get this message every time someone emails [edited] @bellsouth.net -MAILER-DAEMON@yahoo.com unable to deliver. Do NOT HAVE THIS ISSUE WITH ANY OTHER BROWSER. SINCE YO… (read more)

I get this message every time someone emails [edited] @bellsouth.net -MAILER-DAEMON@yahoo.com unable to deliver.

Do NOT HAVE THIS ISSUE WITH ANY OTHER BROWSER.

SINCE YOUR ANSWERS ARE INCOHERENT TO ANYONE OVER 25, SOMEONE NEEDS TO FIX THIS AND/OR GIVE VERY CLEAR STEP BY STEP INSTRUCTIONS AS YOUR SOLUTIONS ARE USELESS.

INEXCUSABLE LE THAT YOU TREAT OLDER PEOPLE WITH SUCH DISRESPECT!

Asked by 4johnherman 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Disable firefox 113 and up update nag screen?

Hello, is there a way to disable the Firefox update screen. It appears several times per day and it is VERY annoying. I want to stay on this version since for the first t… (read more)

Hello, is there a way to disable the Firefox update screen. It appears several times per day and it is VERY annoying. I want to stay on this version since for the first time in many months I have no problems.

All tricks including using the json file do not work...

Asked by davebg 5 months ago

Last reply by Terry 5 months ago

Tor Browser

Your browser suggested that we use Thor Browser which looks like a scam. I CAN NOT DELETE THE FILE OR FOLDER AS :I DO NOT HAVE PERMISSION TO DO THIS. I WANT THIS… (read more)

Your browser suggested that we use Thor Browser which looks like a scam.

I CAN NOT DELETE THE FILE OR FOLDER AS :I DO NOT HAVE PERMISSION TO DO THIS.

I WANT THIS REMOVED SO DON'T IGNORE THIS AND RESPOND AS TO HOW TO FIX AT [removed email from public support forum]



6/30 - I GET RESPONSES BUT NO LEGIT EMAIL ADDRESS TO RESPOND

Asked by 4johnherman 5 months ago

Last reply by James 5 months ago

I just want to open a .pdf file online . . . but Firefox insists on downloading it!

OS: Mac OS 10.14.5 Firefox Version: 113.0.2 Settings gives me multiple options for handling a .pdf file. The first three are (1) Open in Firefox; (2) Always ask; and (3)… (read more)

OS: Mac OS 10.14.5 Firefox Version: 113.0.2

Settings gives me multiple options for handling a .pdf file. The first three are (1) Open in Firefox; (2) Always ask; and (3) Save File.

If I select "Open in Firefox," the file will open in my existing window. If I select "Save File," the file downloads to my desktop.

The problem arises when I select "Always ask." If I then select "Open in Firefox," the file opens (in a new tab!) and simultaneously downloads to my desktop!

Is this a system glitch, or am I somehow doing something wrong?

Asked by nhcowboy1 5 months ago

Last reply by cor-el 5 months ago