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Cannot connect to any Public WIFI

I cannot connect to any Starbuck's or McDonald's ISP, Public Connection. My computer will say I will have "internet access", but when you go to get enter any URL it will… (read more)

I cannot connect to any Starbuck's or McDonald's ISP, Public Connection. My computer will say I will have "internet access", but when you go to get enter any URL it will time out saying "no internet access". and yes, it always works fine with my home wifi. I'm using Firefox with windows 7. Thank You

Asked by 17am 2 months ago

Where in SETTINGS do you find "connecting to Public wifi"

I cannot connect to any Starbuck's or McDonald's ISP, Public Connection. My computer will say I will have "internet access", but when you go to get enter any URL it will… (read more)

I cannot connect to any Starbuck's or McDonald's ISP, Public Connection. My computer will say I will have "internet access", but when you go to get enter any URL it will time out saying "no internet access". and yes, it always works fine with my home wifi. I'm using Firefox with windows 7. Thank You

Asked by 17am 2 months ago

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YouTube Wont Play In Private Window

Firefox 103.0.2 (64 bit) doesn't play YouTube videso in Private Window. The same videso play in s statdrad new window. Try: https://www.youtube.com/watch?v=0fiVciCs8zU wh… (read more)

Firefox 103.0.2 (64 bit) doesn't play YouTube videso in Private Window. The same videso play in s statdrad new window. Try: https://www.youtube.com/watch?v=0fiVciCs8zU which ironically won't play in private! Every time you press the play button you get about half a second of play before pausing. In standard mode it plays just fine.

Asked by Les 1 year ago

Last reply by Les 1 year ago

  • Solved
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Firefox restores tabs each time I restore the browser, setting is not turned on

When I open Firefox after starting my computer, all of my tabs from the previous session are automatically restored, and they take several minutes to load. I don't have t… (read more)

When I open Firefox after starting my computer, all of my tabs from the previous session are automatically restored, and they take several minutes to load. I don't have the "Open previous windows and tabs" setting enabled. Is there a way to stop Firefox from loading these tabs each time I open the browser?

I'm using Firefox 103 on KDE neon 5.25.

Asked by logicalwillow 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

syc datas

Hello everyone,i lost my saved datas like history,saved password etc when i changed my gmail password which i used to syc my firefox account.I wonder why it happened beca… (read more)

Hello everyone,i lost my saved datas like history,saved password etc when i changed my gmail password which i used to syc my firefox account.I wonder why it happened because i did not tick the box asking if i want to delete them.I also used another laptop to check and the data i lost in my other laptop were there.I added secondary email as back up and clicked to change the new email to primary only for me to see my data got lost from the second laptop again.why? i tried to change the password of my first primary email back to the old password but google did not allow me.My question is,can changing back to my password back to the old one bring my lost data back? i asked because that was the password used by firefox to save my data in their server.will google ever allow me to change back to old password after sometime? what i am amazed at is that i login using other browswer with the new pasword on another laptop and i got back my syc datas.Thanks in advance for your feed back.

Asked by iptvdoctor 2 years ago

Last reply by iptvdoctor 2 years ago

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New windows only open in maximized view

I have never maximized a Firefox window and I never will. After the latest update, all new windows, whether they are opened from another page via right-click or directly … (read more)

I have never maximized a Firefox window and I never will. After the latest update, all new windows, whether they are opened from another page via right-click or directly from the toolbar icon, open in a maximized view. I do not want this. Is there a way to prevent your program from inserting itself directly on top of everything else I'm working on? Have I accidentally changed a setting I cannot find again? I'd like to know if I need to find a new browser.

Asked by Andrew Turner 11 months ago

Last reply by cor-el 11 months ago

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Proxy / VPN

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before i… (read more)

Hi. Since FF v103 it seems, when working with a VPN, and then trying to use also a browser extension VPN, it either does not or does not connect until after 45s. Before it was immediate. It works in all other browsers (incl FF before v103). So this is a recent change in FF that harms normal VPN connections. I found out by trial and error, that changing the port of the VPN extension to 443 and disabling and enabling the extension and going back to v103 from v103.0.1 helped, but that should not be like that. So something has been broken in the latest v103.0.1 - please kindly look into it. Thank you!

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Asked by spdgnzls 2 years ago

Last reply by spdgnzls 2 years ago

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Videos Do Not Play After Update

I updated my Firefox today and now videos do not play. I had this problem back in April after an update and I spent weeks troubleshooting it. Eventually I got it to work… (read more)

I updated my Firefox today and now videos do not play.

I had this problem back in April after an update and I spent weeks troubleshooting it. Eventually I got it to work after trying all of the following (then, and again now):

Things I've Tried: 1.) Clearing data (cache and cookies) 2.) Turning off "Strict Mode" 3.) Running CCleaner 4.) Disabling/enabling HW acceleration 5.) Checking that the DRM box is checked (and trying it without it checked) 6.) Refreshing Firefox 7.) Uninstalling/Reinstalling 8.) Updating my Windows install 9.) Updating drivers 10.) Disabling all Firefox extensions 11.) Running without extensions 12.) Running in Firefox Troubleshooting Mode 13.) Running Windows in Safe Mode with Networking 14.) Running a fresh install of Firefox without signing in after deleting all traces of Firefox from my PC (including Program Data folders, registry entries, etc.)

What finally worked back in April was to dive into "about:config" and change "media.rdd-processenable" to "false".

That fix does not work this time around.

In the meantime I've been using Brave and having no issues. I've tried video playback in Chrome, Opera, and Edge on this computer with no issues. This playback problem is exclusive to Firefox.

Video playback still works just fine on my 4 home PCs running Windows 10 and Pop_OS (3 self-built, one Asus laptop) using this same build of Firefox.

Other/Rant: I suspect this is a Firefox/Windows 11 problem. Most likely this is not something I can fix myself, but it's incredibly frustrating since I'm buried deep in the Mozilla ecosystem and use it for work. I'd prefer not to have to swap between browsers just so I can watch videos; too many windows open on this tiny work laptop isn't fun to juggle. Basic video playback is the #1 thing I use my web browser for at both work and home so it'd be nice if this irritating, months-long, unacceptable issue were resolved. A modern browser that has video playback issues? What good is it then? What's most irritating is that it seems I'm the one of a very small number of users with this issue, since I see very little posted about it online.

I've been a Firefox user primarily for almost half a decade now - moved over from Chrome for privacy issues. Never had a problem until 4/22 of this year and considering it's still an issue 3 months later... it has me re-evaluating the reliability and my commitment to an otherwise amazing browser.

Asked by Exare 2 years ago

Last reply by OdeonFF 1 year ago

  • Archived

Mozilla Firefox | Real Privacy Concerns...

• Mozilla makes most of their money by shipping Firefox with Google as default search engine. • Mozilla partners with Facebook to create "privacy preserving advertising t… (read more)

• Mozilla makes most of their money by shipping Firefox with Google as default search engine. • Mozilla partners with Facebook to create "privacy preserving advertising technology". • Mozilla now includes a unique identifier to all Firefox downloads/installations. • Mozilla Firefox by default has telemetry enabled without informing the user. • Mozilla Firefox now includes more and more bloat such as Pocket, etc.

None of the above is good in any way... this is serious BS makes me worry about Mozilla and my Privacy while using Firefox, i already switched to Librewolf anyways but i still use Firefox for other purposes. Anyways... did i forget something? Am i missing any headlines above or is that it?

What does everyone think about this? I mean seriously, what do you think?? You folks on this forum obviously are using Firefox, so..?

Asked by Firefox_Beginner 2 years ago

Last reply by Firefox_Beginner 2 years ago

  • Archived

Which files I need to recover my password?

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case: I use `firefox-sync` to manage all … (read more)

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case:

I use `firefox-sync` to manage all my logins information and firefox-sync's password is the unique password I save manually.

Currently I has problems with my O.S and I decided reinstall it. But also I have 2FA enable for mostly of my accounts, and firefox-sync is not the exception, and firefox-sync's 2FA is based on my gmail, so when I tried get logged on firefox-sync, firefox asks me for my verification code, but my verification code is in my gmail, and my gmail's password is in firefox-sync.

So I lost access to all my accounts, I lose my gmail, github, gitlab, stackoverflow, discord, etc etc... :'(

From the gmail side, I tried all that gmail let me try but unsuccessfully.

So, the only possibility that I see, is recover the information of the formatted partition and rebuild the previous state of Firefox. I mean:

Reading about firefox loggins, and taking a look to firefox's workdir (`$HOME/.mozilla`), I see firefox saves login's info in a json file located in `$HOME/.mozilla/$profile$/logins.json`.

So the basic idea is with a data recovery tool, try recover `.mozilla`s directory and replace it over the current environment so when I start firefox can get access to my login's info. But I'm not sure how much it is possible to recover the whole directory, and if is not posible, my question is:

What files next to `logins.json` should be my recovery targets to replace inside the `.mozilla` folder in order to reconstruct my accounts login information?

Asked by 04l3xxxx 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Infected profile

Every time I open FF bitdefender alerts to using this Condom to protect me. I do a complete system scan with various programs and nothing is found. Something is amok with… (read more)

Every time I open FF bitdefender alerts to using this Condom to protect me. I do a complete system scan with various programs and nothing is found. Something is amok with either FF or Bitdefender. Who has the answer?

The file C:\Users\rapal\AppData\Local\Mozilla\Firefox\Profiles\83asnv9o.default-release-1656238612941\cache2\entries\25BB8E4AEF07AA842B8C1FB849CFC47C9350A7EC has been detected as infected. Bitdefender deleted this item, your device is safe.

The file C:\Users\rapal\AppData\Local\Mozilla\Firefox\Profiles\83asnv9o.default-release-1656238612941\cache2\entries\81C7AA7E22A4F2EA945F9EB30BF509393D18F6C8=>(REMOVED_NULLS)=>(INFECTED_JS) is infected with JS:Trojan.Cryxos.9571 and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean.

Thank you, Poor White Boy

Asked by Poor White Boy 2 years ago

Last reply by Poor White Boy 2 years ago

  • Solved
  • Archived

Why does Firefox push https://google.mailto.com

Obviously Firefox/Mozilla makes ~80% of their incomse $ by shipping the browser with google as default search engine, which is a privacy nightmare but who cares, it's for… (read more)

Obviously Firefox/Mozilla makes ~80% of their incomse $ by shipping the browser with google as default search engine, which is a privacy nightmare but who cares, it's for the money... So my best bet would be that's also the reason the default mailto suggested by firefox is google, is that correct? Does that mean something of google ins injected into Firefox? Look i have no idea to be honest, i do hate google and now im woondering where is the gmail logo comming from, is it stored somewhere inside of firefox? Is it just the logo or might there be more google crap injected to firefox behind the scenes?

Asked by Firefox_Beginner 2 years ago

Answered by James 2 years ago

  • Solved
  • Archived

Can't attach or download files

If I try to attach or download (only with the Always ask you where to save files option turned on) a file in any website, the browser doesn't open the Files window. Drag… (read more)

If I try to attach or download (only with the Always ask you where to save files option turned on) a file in any website, the browser doesn't open the Files window. Drag and drop works. I am able to choose the download folder from the settings and upload any folder, though.

I'm running Firefox 103.0.1 on Linux Ubuntu 22.04 LTS.

Asked by gabrielegagliardi23 2 years ago

Answered by jonzn4SUSE 2 years ago

  • Archived

Can NOT download .zip archives from usual spot on my iMac, I CAN download the images

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning abo… (read more)

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning about the website. This website is larger than Creative Market. I purchased the ability to download in a subscription there, my payments are all made on time.

Even then, I am trying to download free "daily gifts" (fonts & graphics), and this is the first time I have tried on my iMac, but FireFox does nothing, and I cannot download the .zip archive, even though I can download the image files.

I have been downloading from elsewhere across the internet just fine. I usually use FireFox because I like it better than Safari (and a lot more than Chrome or Chrome Edge), until this issue.

So, what's the deal?

I heard about restarting in safe mode, but have no idea how, I always have such an issue getting FireFox to restart for updates, already (and why doesn't it offer the button to do just that?).

Asked by Doug 2 years ago

Last reply by cor-el 2 years ago

  • Archived

scanning a document

I need to scan a document and attach it to an email. It has been years since I did this and don't remember how to do it now. Need help to scan on my printer so that I ca… (read more)

I need to scan a document and attach it to an email. It has been years since I did this and don't remember how to do it now. Need help to scan on my printer so that I can attach from my scans file.

Asked by buddyh 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Disabling DRM completely

I have disabled DRM content, why is firefox annoying me to enable it each time I load a website that requires it. What seems to be now the general topic, even for a simpl… (read more)

I have disabled DRM content, why is firefox annoying me to enable it each time I load a website that requires it. What seems to be now the general topic, even for a simple blog... If I disabled it, I do not want to be prompted to enable it back. I know how to enable it.

Asked by david636 2 years ago

Answered by cor-el 2 years ago

  • Archived

Prevent Firefox from remembering/displaying login names for sites which are not set to remember credentials

Prevent Firefox from remembering/displaying login names for sites which are set to not remember credentials I regularly see suggested login names for sites such as my cr… (read more)

Prevent Firefox from remembering/displaying login names for sites which are set to not remember credentials

I regularly see suggested login names for sites such as my credit card companies. I highlight them, delete them, and days later, they are back again. I never want selected web site login pages to show suggested login names. How do I prevent Firefox from doing this.

I do wish to have user ID and passwords auto-filled for some sites. I am happy with some Forms data being remembered, such as name & address.

Suggestions ???

Asked by bruce.briggs 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

moz-safe-about files randomly generated

Hi, For quite some time now, when I browse some websites, random empty moz-safe-about htm files are generated and downloaded. I tried to google to see if I could find an… (read more)

Hi,

For quite some time now, when I browse some websites, random empty moz-safe-about htm files are generated and downloaded. I tried to google to see if I could find an answer to this but everyone seems as confused as me.

Regards

Asked by dansok79 2 years ago

Last reply by cor-el 2 years ago