Firefox Support Forum

Hi, I am an experienced firefox user for more than 2-3 years. But i recently need NPAPI plugins to do certain works. I learned that i need 32 bit to do that. I already have 64 bit. Now my question is can i have 32 and 64 bit at the same time? If i can't, then can i migrate my data from 64 bit to 32 without any data loss? i am free to give further info if needed. Thank You!

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates.

On a separate note, when it does actually stay on my computer over night, it never keeps me signed in to my Firefox account. I have to log in to it daily to have my bookmarks and passwords.

Also, it never remembers the theme I have picked for it. I would love some advice on how to fix this.

I've read through a ton of articles, and I can't seem to find a fix.

Hi, How do I install Firefox Lockwise for Windows 10? I visited Firefox Lockwise's website (https://www.mozilla.org/en-US/firefox/lockwise/) and there's only installations for Android & iOS devices but I only want it installed in Windows 10. How should I go about it?

Waiting for your reply asap, thank you.

Cool Regards, Pallas

I recently upgraded to Windows 10 and MS Office 2019 Professional Plus and need to re-install a lot of stuff. I want to download Firefox to use as my default web browser. When I download and install, the icon shows up on my desktop all right, but when I click the icon to open the browser, the tab says "Problem loading page" and displays "File not found" error message (screenshot attached here).

Does this have anything to do with the "Sync" option that keeps popping up? I don't know what that means, except it looks like it wants to "sync" my computer with my phone or any other devices, which I don't have any interest in.

Please help! Thank you!

when a download completes Firefox creates multiple tabs so they are rushing across the screen out of control

The doiwnload doesnt end up in downloads either

What can I do?

I wish to re-install Mozilla Firefox to my D: drive and remove it from my C: drive. Can you help me with this please?

I need this in English please, I am English but I live in France where the default is to French, naturally.

Thank you and have a nice day

Hi,

When I attempt to open files instead of saving them I get the dialog box with the check mark for "Do this automatically for files like this from now on." But it asks me this every single time for the same file types.

Do I have any recourse?

Thank you.

Hello,

The sites of my bank and from the town administration made notes that my Firefox browser was old and should be updated. I downloaded from the Mozzilla site the new Firefox for Windows 10, uninstalled Firefox and installed the new one. Then again these sites noted that my browser was old. Again I uninstalled Firefox completely and then I found out that ALL the files were not deleted but some kind of hidden. In Windows Verkenner there were no files to be found but my firewall found them all, but they had no size, no date, no digital signature at all.

Then I deceded to do a test. In the firewall I switched all the rights of the "deleted" files into "forbidden access". Then again made a new installation with the new installation file. It proceded as normal. But then it apeared that again the same old version of Firefox was present again.

My question is: what is happening here.

Best wishes and thank you, Han Benes

I have a virtual w10x64 machine which I need to play old flash content on a specific (trusted) website which is the only one allowed in mms.cfg and which does not use https. With the latest update to 78.9 FF does not open the flash content and the pages anymore. So I reverted to 78.8 but the auto-update always intercepts.

How can I disable the auto-updates for good? Is there possibly a policy for this?

I think the FF programmers need better imagination on specific scenarios before they impose so called "security features" on the users and break their processes.

I downloaded firefox developer edition from: https://www.mozilla.org/en-US/firefox/developer/ But almost every 5-6 days it shows a prompt saying firefox have an update, download it from website we will help you install it. It's inefficient and time consuming to manually download and setup firefox after every update.

Firefox is making itself a "pain..." again. It is now unhappy I am using an OLD PROFILE and wants me to use/go to a new one.

Your advice? Of course I hesitate as going to rel 87.0 got me into this trouble in the first place by losing EVERYTHING and forcing me to create a new profile, while "hiding" everything and started me from scratch. So now again, "I hesitate". I am almost 84 yo and I cant keep trying to recover FIREFOX bookmarks, add-ons...history.. keeps losing with every release.

Your advice? TRY to get at least, the bookmarks I recovered to a "new" profile or ignore FIREFOX and keep using my old working profile? Anyone find a way to "recover" lost ONETAB URL's?

I downloaded the Firefox browser and ran the program. The homepage does not bring me to the New Tab page, but instead keeps bringing me to the page to download the browser. I've done it more than 6 times and still get the same result.

Either I'm a dork or the instructions that I have found are not very clear. I have been trying for several days to transfer my settings from my desktop to a new laptop. I have gone to the %appdata%\mozilla\firefox\profiles page until I'm blue in the face. I transferred a directory called "m80s2e9e.default" from the profiles directory on the desktop to the %appdata%\mozilla\firefox\profiles directory on the laptop but keep getting "Firefox profile cannot be loaded" error. What am I doing wrong? Thanks, Dale Webb

April 10, 2021 Hello, I created my GMAIL account on Mozilla (last version 78.9.1 (32 bits)).

When I try to send a mail I receive error messages (see "Error sending msg from Gmail Mozilla 01.JPG").

When I cancel these messages, a page opens (see "Error sending msg from Gmail Mozilla '02.JPG").

When I validate my Gmail account address (see "Error sending msg from Gmail Mozilla '03'.JPG"), the previous page is displayed again. It is impossible for me to validate and enter my password.

If I send a message from another account, the message goes out well, it is not mentioned as undelivered but it is not displayed in the 'Gmail incoming mail' and I cannot force the reception of messages.

When I want to leave Gmail, I get this message "ERROR TO QUIT GMAIL.JPG". I waited 2 hours without success. When I connect to Gmail via the Internet, I find the message sent by another account in my incoming mail.

The image "Param IMAP Gmail Mozilla 01.JPG" shows my IMAP settings in Mozilla. The image "Param SMTP Gmail Mozilla 01.JPG" shows my SMTP settings in Mozilla.

How to fix this problem? Thanks in advance. for your cooperation. ONE WHO KNOWS IS BETTER THAN TEN WHO ARE LOOKING. Translated with www.DeepL.com/Translator (free version)

Le 10 avril 2021 Bonjour, J'ai créé mon compte GMAIL sur Mozilla (dernière version 78.9.1 (32 bits)).

Lorsque j'essaie d'envoyer un mail je reçois des messages d'erreurs (voir "Error sending msg from Gmail Mozilla 01.JPG").

Lorsque j'annule ces messages, une page s'ouvre (voir "Error sending msg from Gmail Mozilla 02.JPG").

Lorsque je valide mon adresse de compte Gmail (voir "Error sending msg from Gmail Mozilla '03'.JPG"), la page précédente s"affiche à nouveau. Il m'est impossible de valider et de pouvoir entrer mon mot de passe.

Si j'envoie un message depuis un autre compte, le message part bien, n'est pas mentionné comme non délivré mais ne s'affiche pas dans le 'Courrier entrant de Gmail' et je ne peux pas forcer la réception de messages.

Lorsque je veux quitter Gmail, je reçois ce message "ERROR TO QUIT GMAIL.JPG". J'ai attendu 2 heures sans succès.

Lorsque je me connecte sur Gmail via Internet, je retrouve le message envoyé par un autre compte dans mon courrier reçu.

L'image "Param IMAP Gmail Mozilla 01.JPG" indique mes paramètres IMAP dans Mozilla. L'image "Param SMTP Gmail Mozilla 01.JPG" indique mes paramètres SMTP dans Mozilla.

Comment régler ce problème ?

Merci par avance. UN QUI SAIT VAUT MIEUX QUE DIX QUI CHERCHENT.

Whenever I open Firefox I'm asked to download impression.link. It's keeps popping up even though I cancel. I've tried saving it to make it go away but each new tab I open in Firefox browser I get the same all over again. Impression.link pops up and asks whether I want to save or run it. I've never had this before and it's extremely annoying as I don't know if it's a threat. Do you know what this is and how do I stop it.

When I try to open Firefox on Debian Linux I get an XPCOM error XPCOMGlueLoad error for file /mnt/chromeos/removable/plus_slim/dev/linux/packages/firefox-87.0/firefox/libxul.so: libdbus-glib-1.so.2: cannot open shared object file: No such file or directory Couldn't load XPCOM.

I included a screenshot of the message and my firefox file directory

I downloaded and installed the firefox app and nothing happens. No menu. No tabs. The word "firefox" appears in the upper left corner of my screen and a "." appears under the app, indicating that it is open. The screen "blinked" momentarily when I opened the app. I am a longtime user of Firefox and this same thing happened this morning when I opened the app, which I uninstalled, and then downloaded and installed this new app. Same problem.

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me Asap.

Thanks, Jagadekara Reddy

https://www.walmart.com/grocery it not finishing the download at Walmart grocery. so I can't shop. The problem is coming from fire fox. I try it on google.com and have no problem. only problem i have it on is fire fox. But other stuff work on fire fox. Please fix the issues as soon as possible. Please.

Firefox auto update has stopped working for me. Neither of the settings, see attached screenshot do anything, all I get is a popup saying a new version of firefox is available with a link to https://www.mozilla.org/en-GB/firefox/ I recently did a clean install of Win 10 pro x64 and this problem may have started then. I have another PC on the same network where auto download of updates are still working. Hopefully someone can point me to a way to get this working again.

Joe