Firefox Support Forum

Hello.

I'm trying to get Firefox to stop autoplaying videos. Under the autoplay settings in Options, I have selected "Block Audio and Video." Didn't work, videos play muted. After searching for a solution, I found a suggestion to try to set the "media.autoplay.allow-muted" to false in about:config. Nothing changed, they're still playing muted.

I'm specifically referring to videos on Facebook and Twitter.

Anyone have a suggestion?

Thanks.

I am no longer able to add or delete my bookmarks. When I right click delete for a bookmark, nothing happens. When I click to add a bookmark, nothing happens. This still occurs when I start firefox in safe mode. I have tried turning on sync to see if I could edit my bookmarks from my mobile, but the bookmarks failed to sync. I do not have any add-ons. I currently am on a linux OS installed on a macbook. I did not have this problem until the past month or so.

Bought a new desktop PC; Old computer had firefox with several bookmark sites with saved passwords. Downloaded firefox app onto new computer. However, I thought once downloaded, all previous bookmarks/passwords would automatically transfer but I am unable to find. Any suggestions would be appreciated. thank you

My laptop hard drive stopped working and I switched to using a pc. I recovered all my files and downloaded Firefox and tried Sync to transfer my bookmark from the laptop to the pc but I do not see my bookmarks for Firefox. How can I transfer my old bookmarks and history to the pc?

Thanks

i had to install a new os for windows i thought that if i just signed into firefox all my bookmarks would be there ... they are but in the wrong order and only one date to choose to restore from the same date after the new os install.. can i recover bookmarks from a previous date please

I used some software that damaged one of the Windows user accounts (a local account, not a Microsoft one). I can no longer open Firefox to export the bookmarks. However, from another Windows login I am able to access the profile files, where a page on this site (https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data) says they are stored. I copied both folders to the desktop of the other user account. Now, how can I get Firefox to access the data in those files? I would like the passwords especially, but also the bookmarks if possible. I'm willing to open an entirely new user account on the computer, if that is required, and deposit the files there (I'll probably end up doing that anyway; the user account they came from is damaged beyond repair, and the one I'm using now is for business, not my personal use).

Have lost all bookmarks and can't seem to set any. Using Restore shows a list but says can't use file on every one. Looks loke lost forever! ... but how to set up new ones and why all lost? .. a recent F/F update gone wrong? Mhs

I always keep my Bookmarks Toolbar in the order that I like them - NOT alphabetically. Lately though Firefox keeps putting them in alphabetical order and I HATE IT!! I keep them "grouped" by type and what I use most. Why is this suddenly happening??? Thank you for any help!

Hello,

I just switched to MacOS Big Sur, and while doing so, I decided to do a clean install. Before doing so, I synced my Firefox accountt, wanting to save all my bookmarks and favorites, etc. Now when I signed in to Firefox after the installation, my data is nowhere to be found, and it seems like the current, clean Firefox with no bookmarks etc. has been synced to my Firefox account. Is there a way to restore my data from a previous sync file? I have a lot of data I need for my projects saved up.

Thank you.

im was on linux manjaro and fedora and i did some thing bad (idk ) to fedora and it doesn't want work (fedora) sooo i copy the files of the bookmarks from manjaro and fedora (https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data) into extra drive and formated the drive that fedora + manjaro was in and installed mint 20 and iv tryed to pest the files from the extra drive and returns me errors in firefox (the files didn't worked ) what should i do

I updated my PC from Windows 7 to Windows 10 a few days ago. (Firefox-Version 82.0.3 (64-Bit)) After i did this Firefox seems to refuse to save any login data. I have set www.google.de as the starting page. Every time I open Firefox I first have to consent, that cookies are saved (Firefox also doesn't save this consent). Then my google accounts are not logged in. This problem is present on every page I have login data to (youtube, facebook etc.) I can login to all of this sites. But when I close Firefox for more then 5 seconds it all starts again. I have read and made all the steps from the mozilla support page but that doen't change anything. The problem keeps reappearing. Now I need your help please.

Sincerly Felix

All my accounts, passwords and logins were disappeared. And now i dont know what to do i forgot half of the passwords and the logins and i didnt delate the coockies or cache maybe people hacked me?

once i clear my data on the browser and restart the browser there is a cookie "fakedomain.com", i don't no weather this cookie is it safe or not can you confirm that and i attached the image of that cookie

I refreshed firefox because it was running slow and it was recommended. After refreshing firefox , I am missing my toolbar at the top of my screen. I want it back. It contained bookmarks, history, etc. How do I get it back?

Hi, If I install Firefox 83 and from "about:config" I customize some settings manually, and later upgrade Firefox to the newer versions, hopefully the settings will not be reset or changed back to the default? Thanks.