Showing questions tagged:

Firefox exits full screen when autoplay is enabled on a streaming website.

Reposting until I get help from someone. Windows/desktop. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changi… (read more)

Reposting until I get help from someone. Windows/desktop. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changing episodes. It would automatically go to a new page with the following episode and remain full screen. Why doesn't Firefox have this feature?? I'm seriously considering going back to Google Chrome for this one small feature. Every time I had any streaming service playing with autoplay enabled, I didn't have to manually select the full screen option every time. I am having to stand up and manually click full screen function. Every. Single. Time. Somebody please help me if there's a way to active that function.

Open 8 248

YouTube videos are always choppy when I play them in Firefox.

Be specific when describing your issue. Our volunteers are Mozilla users just like you, giving their own time to help. Instead of saying “something is broken,” try to exp… (read more)

Be specific when describing your issue. Our volunteers are Mozilla users just like you, giving their own time to help. Instead of saying “something is broken,” try to explain exactly what’s happening. For example, saying “YouTube videos are always choppy” makes it much easier for us to understand and help you quickly.

Open 7

YouTube videos are too dim unless hovering over thumbnails

Videos in YouTube play at about 50% brightness in full screen and not full screen, unless hardware acceleration is turned off, my mouse is hovering over an auto play thum… (read more)

Videos in YouTube play at about 50% brightness in full screen and not full screen, unless hardware acceleration is turned off, my mouse is hovering over an auto play thumbnail, or when the video is not in full screen and I open the right click context menu on the video.

I have an AW3225QF HDR monitor and an RTX 5070ti

Open 1 4

auto play sound not working i want it OFF

OK this site is auto playing the local radio station https://www.npr.org/ here is what I have done about:config media.autoplay.default = 1 and in settings set to block au… (read more)

OK this site is auto playing the local radio station https://www.npr.org/ here is what I have done about:config media.autoplay.default = 1 and in settings set to block audio BUT when I click on a link to a story and return to the page the sound starts playing FYI the links to the news stories do not need sound so what is not working here ? Some one made a change to something so lets fix it

Open 1 13

No picture displaying from camera

When I open a website that requires my computer's camera, nothing displays except a black box, even though the camera is allowed in both Firefox and on the website. … (read more)

When I open a website that requires my computer's camera, nothing displays except a black box, even though the camera is allowed in both Firefox and on the website.

Open 15

How do I get firefox to play sound?

how do I get sound on firefox? I mean, I have other browsers that I can listen to music with or watch youtube on, but firefox won't do it for me. I'm working on win 11 a… (read more)

how do I get sound on firefox? I mean, I have other browsers that I can listen to music with or watch youtube on, but firefox won't do it for me. I'm working on win 11 and with the latest firefox

Open 1 6

No sound only on the Firefox browser

After a Windows 11 update my Firefox browser no longer has any audio. The sound is turned all the way up in the Sound Mixer and I have no Bluetooth devices connected. Aft… (read more)

After a Windows 11 update my Firefox browser no longer has any audio. The sound is turned all the way up in the Sound Mixer and I have no Bluetooth devices connected. After it initially happened I connected my Bluetooth earbuds and it worked for a few minutes before it too lost audio.

I have audio on all my other applications.

Open 1 20

cannot listen music from browser through bluetooh attached device

I cannot listen music from browser through bluetooh attached device. I ave a bluetooth speaker which I use for all apps on my laptop. Today I noticed that it does not sen… (read more)

I cannot listen music from browser through bluetooh attached device. I ave a bluetooth speaker which I use for all apps on my laptop. Today I noticed that it does not send signal to the BT speaker but through the laptop speakers. What can I do or what settings should I change. Laptop and BT speaker are paired. Thank you!

Open 14

After latest update, Firefox will not play video on NPR.org

I'm using Firefox esr, the latest version 149.0.2. Since this update, I can no longer load the videos on NPR.org's home page. Something pops up, but then the wheel/circ… (read more)

I'm using Firefox esr, the latest version 149.0.2. Since this update, I can no longer load the videos on NPR.org's home page. Something pops up, but then the wheel/circle thingie just goes round and round, and never loads the video.

My ad blocker was already off for this site. I've tried restarting Firefox in Troubleshooting mode, and changing the various security settings mentioned in this article: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#w_check-some-firefox-settings, such as adding it to the "Allow popups" exceptions (never necessary before) and other settings. I've reloaded the page multiple times, restarted Firefox, etc.

Can anyone suggest anything else to try?

Open 15

BBC News and BBC iPlayer videos show black screen or error

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64. A video m… (read more)

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64.

A video may play for a second or two, and then it's either a black screen, or an error message of "The content doesn't seem to be working."

On the same two laptops and VM, the Chromium Browser, and LibreWolf (a fork of Firefox?), have no issues playing the same videos.

Firefox version on all three systems is 147.0.3.

Any help/guidance welcome with thanks.

Open 5 93

AV1 Hardware Acceleration stopped working

AV1 Hardware Acceleration stopped working. In about:support->Media->Codec Support Information Firefox states that Harware Decode AV1 is supported but it uses only S… (read more)

AV1 Hardware Acceleration stopped working. In about:support->Media->Codec Support Information Firefox states that Harware Decode AV1 is supported but it uses only Software Decoding. AV1 worked perfeclty before in Firefox, is still working in other browsers and apps in my system.

System Specs: Ubuntu 24.04 LTS 6.17.0-19-generic Asrock Intel Arc A380 Firefox 149.0 (64-bit)

export LIBVA_DRIVER_NAME=iHD export LIBVA_DRM_DEVICE=/dev/dri/renderD129 export MOZ_DRM_DEVICE=/dev/dri/renderD129

vainfo libva info: VA-API version 1.20.0 libva info: User environment variable requested driver 'iHD' libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so libva info: Found init function __vaDriverInit_1_20 libva info: va_openDriver() returns 0 vainfo: VA-API version: 1.20 (libva 2.12.0) vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 24.1.0 () vainfo: Supported profile and entrypoints

     VAProfileNone                   :	VAEntrypointVideoProc
     VAProfileNone                   :	VAEntrypointStats
     VAProfileMPEG2Simple            :	VAEntrypointVLD
     VAProfileMPEG2Main              :	VAEntrypointVLD
     VAProfileH264Main               :	VAEntrypointVLD
     VAProfileH264Main               :	VAEntrypointEncSliceLP
     VAProfileH264High               :	VAEntrypointVLD
     VAProfileH264High               :	VAEntrypointEncSliceLP
     VAProfileJPEGBaseline           :	VAEntrypointVLD
     VAProfileJPEGBaseline           :	VAEntrypointEncPicture
     VAProfileH264ConstrainedBaseline:	VAEntrypointVLD
     VAProfileH264ConstrainedBaseline:	VAEntrypointEncSliceLP
     VAProfileHEVCMain               :	VAEntrypointVLD
     VAProfileHEVCMain               :	VAEntrypointEncSliceLP
     VAProfileHEVCMain10             :	VAEntrypointVLD
     VAProfileHEVCMain10             :	VAEntrypointEncSliceLP
     VAProfileVP9Profile0            :	VAEntrypointVLD
     VAProfileVP9Profile0            :	VAEntrypointEncSliceLP
     VAProfileVP9Profile1            :	VAEntrypointVLD
     VAProfileVP9Profile1            :	VAEntrypointEncSliceLP
     VAProfileVP9Profile2            :	VAEntrypointVLD
     VAProfileVP9Profile2            :	VAEntrypointEncSliceLP
     VAProfileVP9Profile3            :	VAEntrypointVLD
     VAProfileVP9Profile3            :	VAEntrypointEncSliceLP
     VAProfileHEVCMain12             :	VAEntrypointVLD
     VAProfileHEVCMain422_10         :	VAEntrypointVLD
     VAProfileHEVCMain422_10         :	VAEntrypointEncSliceLP
     VAProfileHEVCMain422_12         :	VAEntrypointVLD
     VAProfileHEVCMain444            :	VAEntrypointVLD
     VAProfileHEVCMain444            :	VAEntrypointEncSliceLP
     VAProfileHEVCMain444_10         :	VAEntrypointVLD
     VAProfileHEVCMain444_10         :	VAEntrypointEncSliceLP
     VAProfileHEVCMain444_12         :	VAEntrypointVLD
     VAProfileHEVCSccMain            :	VAEntrypointVLD
     VAProfileHEVCSccMain            :	VAEntrypointEncSliceLP
     VAProfileHEVCSccMain10          :	VAEntrypointVLD
     VAProfileHEVCSccMain10          :	VAEntrypointEncSliceLP
     VAProfileHEVCSccMain444         :	VAEntrypointVLD
     VAProfileHEVCSccMain444         :	VAEntrypointEncSliceLP
     VAProfileAV1Profile0            :	VAEntrypointVLD
     VAProfileAV1Profile0            :	VAEntrypointEncSliceLP
     VAProfileHEVCSccMain444_10      :	VAEntrypointVLD
     VAProfileHEVCSccMain444_10      :	VAEntrypointEncSliceLP
Open 2 43

Using Firefox 149.0.2 with windows 11 to watch videos on Rumble, there is a problem viewing videos.

Using Firefox 149.0.2 with windows 11 to watch videos on Rumble, there is a problem viewing videos. the top of the video is hidden behind large black band under the bookm… (read more)

Using Firefox 149.0.2 with windows 11 to watch videos on Rumble, there is a problem viewing videos. the top of the video is hidden behind large black band under the bookmarks strip. Only on full screen do I see the top of the video.

Open 17