Firefox Community Forum

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use external speakers through the 3.5" jack. I still get sound through other browsers, no matter if it's through the laptop speakers or external ones. So, it is definitely an FF problem. Sound works fine on all other media files on the laptop. Refreshing FF didn't fix it. Nor did reinstalling or restarting the laptop. I tried changing the autoplay settings as suggested in the help article, but still no laptop audio via FF. How can I fix this? Thanks

Bug in FireFox ... gives me a blank screen when trying to access this link : https://harrisonburg.org/music_scene/song_list/songs/Werwolves_studio.mp3

Has worked well for years, but with updates you broke it.

-(

no matter what I try I cannot get any content from HBO max, crunchyroll, or spotify to play. I feel as though I have tried every troublshooting step. In firefox 140.0.4 64 bit on windows 10 I have:

-turned DRM off and on -disabled and re-enabled widevine -disabling all extensions -try in a private tab -turning off tracking protection -clearing cookies/cache/site data -uninstalling and reinstalling firefox -trying on firefox nightly -trying on other firefox based browsers zen, librefox same issue. chromium based browsers and firefox on my windows 11 laptop play drm content like normal -manually installing older version of widevine -changing useragent to chrome(this triggered cloudflare and would not let me pass) -making another user in windows and trying there

the error i get on crunchyroll is code: DRM-0 and on spotify it loads but the play icon does nothing. in hbo max i get error code 1k-0003

At this point I don't know what else to try, If there is not another solution I probably try to just switch to brave browser or wiping this pc and reinstalling windows.

No matter what settings I change, I still can't get audio to play from Firefox. I can use other browsers and get audio so I know it’s not my computer. I’ve even tried to uninstall firefox and install the newest version with no luck on getting my audio issue resolved. If anyone has any advice for me, it’d be greatly appreciated

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

• Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).

• Other web browsers play sound successfully.

• Restarting Firefox and my computer did not help.

• Switching the default sound device and changing back did not help.

• Changing to headphones made no change.

• Tabs are not muted.

• Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o

• Started Firefox in troubleshooting mode; still no sound.

• Started Firefox in a different profile; still no sound.

• Started Firefox in private mode; still no sound.

• Tried ending the audiodg.exe process in task manager and restarted; still no sound.

• Double checked media.autoplay.blocking_policy, was set to 0.

• Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.

• Disabled hardware acceleration; still no sound.

• Refreshed Firefox; still no sound.

• Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

I take guitar lessons on line and the audio for the lessons has suddenly defaulted to muted and I can't unmute it even with repeated attempts. The speaker icon is x-d out. I've rebooted, gone out and back in to the site and tried it on another browser where it worked fine. Firefox is my preferred. What can I do?

I keep telling Firefox that I do NOT (that's NOT!!!!!!!!!!!!!) want autoplay of either audio or video. Why do certain websites keep autoplaying audio? I DO NOT WANT IT!!!!!!!!!!!!! Please try to comprehend that I do ***NOT*** want to listen to that website's audio!!!

Hello,

I am having an odd issue where I see flickering bands of cyan/purple blocks whenever I scroll on a page with some video embeds. At first I thought it was related to refresh rates (240hz) as some pages flickers but it occurs at 60hz as well.

2560 X 1600 Resolution with 125% windows scaling

Steps to reproduce: 1) have settings above 2) navigate to https://store.steampowered.com/ 3) view a storefront with a video embed 4) zoom to 180% 5) scroll up and down past the video

Specs: 64GB Ram AMD RYZEN AI 365 Geforce RTX 5080

I am using Firefox on gnome desktop on the PureOS variant of Debian. About three days ago, I went to listen to my Spotify playlist on Firefox, not through the Spotify app. I had no sound, checked my system settings and turned the volume for Firefox from zero back up to normal. The rest of the song played, but when the next song came on, again no sound. I watched the sound settings and when the song finishes, Firefox disappears from the sound settings list. When the next song starts, Firefox is back in the list but volume is set back to zero. I suspect this may be something in gnome, but I thought I would check here in case anyone else is seeing this issue. Thanks so much for any help or at least a shoulder to cry on :D

Hi,

I am in the process of migrating away from Chrome, and I am considering Firefox as my new daily browser. In Chrome, I was able to get surround sound playback through my major streaming services (e.g., YouTube, Netflix, Disney+, Spotify, etc.). As I recall, there wasn't anything specific I needed to do in Chrome to enable this. As long as I was listening through my 7.1 surround sound headset, it seemed to work. In Firefox, it seems that audio from all the listed streaming services plays in stereo mode. Is there a way I can get surround sound to work on this browser? I couldn't find any audio related settings or documentation about this issue.

Thank you.

Using iOS on Mac Mini desktop, I get no sound on democracynow.org but on the iPhone the sound works fine. Most other streams/videos have fine sound but not imdb.com on the desktop with iOS but again, fine on the iPhone.

When I forward or backward a video on Youtube, using J, L keys, arrow keys or mouse click, or pause & unpause, there is this fade in effect on the sound. The volume isn't constant. Volume starts at low and it gradually increases. I don't have this issue on any other browser or application.

I often listen to streaming audio over my AV system, when my TV/monitor is off. After I turn it on while listening, the audio speeds up! (This happens on various streams, and YouTube, so it's not a particular site. It doesn't happen on another browser, so, apparently it's not my computer.) Is this just some bug?

After opening a YouTube page and selecting a video to watch, I get a second page with the word DOWNLOADING on it. Sometimes is just another blank page that goes away almost immediately. This happen often.