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Took my money and ran ... under false pretences. I had hoped you were different.

I paid for a service that I now found is offered by you for fre.e. Why should I continue to support Firefox? What are you doing for me that is supposed to engender loyalt… (read more)

I paid for a service that I now found is offered by you for fre.e. Why should I continue to support Firefox? What are you doing for me that is supposed to engender loyalty? Are you joining the litany of big companies purporting to be trustworthy and supportive of those of us who don't want to be lied to? Want to earn my trust? Refund my money ... or that trust will be forever destroyed. Please advise when you will refund my money? Thank you. False advertising is not the way to cultivate trust. Years and years, destroyed in a single greedy move. Shame on you.

Open 3 40
Firefox Undefined
Denys replied 2 months ago

poor firefox

I've always loved Firefox because it's open source, privacy-focused, and developed by a nonprofit rather than a company whose business depends on advertising. Despite all… (read more)

I've always loved Firefox because it's open source, privacy-focused, and developed by a nonprofit rather than a company whose business depends on advertising. Despite all of that, it seems like relatively few people use it compared to other browsers.

Why do you think Firefox hasn't become more popular? Is it mainly because of marketing, website compatibility, user habits, or something else? I'd be interested to hear the community's thoughts.

Open 1
Firefox Undefined
jbr replied 2 months ago

I paid for an annual VPN subscription. But when I cancelled it, I noticed I never got refunded, and the card number is completely different than what I used for the purchase.

Earlier. I purchased the annual subscription for Mozila's VPN. But after finding out it impacted my browser's performance negatively, I tried to cancel it. It got cancell… (read more)

Earlier. I purchased the annual subscription for Mozila's VPN. But after finding out it impacted my browser's performance negatively, I tried to cancel it. It got cancelled. But I haven't been refunded yet, and noticed that the card number on the receipt is completely different than the one I used, in fact. None of my cards have the number shown.

Open 2 10
Firefox Undefined
JC-Support replied 1 month ago

How to turn on AI Overview on Firefox

Until recently we had the use of AI Overview when searching. That has disappeared. How do we turn it on again? Email address currently is [edited email from community… (read more)

Until recently we had the use of AI Overview when searching. That has disappeared. How do we turn it on again?

Email address currently is [edited email from community support forum]

Open 3 90
Firefox Undefined
Kiki replied 2 months ago