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Once again cannot sign into email account

I tried to put in my password for my Gmail account. When I do EMAIL OR PHONE gets laid on top of the email address I use. This is the SECOND TIME this has happened RECE… (read more)

I tried to put in my password for my Gmail account. When I do EMAIL OR PHONE gets laid on top of the email address I use.

This is the SECOND TIME this has happened RECENTLY. And it was taken care of. BUT, NOW IT IS BACK. I NEED the sign in as I am getting ready for a trip.

Asked by L Wille 12 hours ago

Last reply by markwarner22 11 hours ago

Usernames not available on pre-login forms

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provid… (read more)

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provided. This seems to be a trend and it is incredibly annoying.

The issue I have is that FF does not recognise the page/form as a login page and therefore does not provide a list of usernames for the domain in question.

Any advice or help would be very much appreciated.

Asked by Craig Whittaker 2 weeks ago

Last reply by burjet 17 hours ago

password manager only autofills passwords, not usernames

My usernames and passwords are both saved on firefox. On certain websites, like reddit, the option to autofill only appears when I click on the password box, not the user… (read more)

My usernames and passwords are both saved on firefox. On certain websites, like reddit, the option to autofill only appears when I click on the password box, not the username box, and it only fills out the password. This happens both on windows and android.

Asked by zoejacques7 1 week ago

Last reply by burjet 17 hours ago

  • Solved

Spectrum.net website login not working

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailab… (read more)

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailable. Please try again from home or contact us for assistance. "IDID-4000"

I get the same message on my laptop and desktop, both running Firefox. I can switch to the Edge browser and login with no issues. I have cleared cookies and used other suggestions I have read on the web, but to no avail. Any help would be appreciated!

Thanks! Tony

Asked by tdp158 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

logging into certain websites

I have been paying my bills online using Mozilla, but the last few months, have not been able to log into some of the credit card & utilitiy sites, it just sits ther… (read more)

I have been paying my bills online using Mozilla, but the last few months, have not been able to log into some of the credit card & utilitiy sites, it just sits there with a spinning wheel forever. If I go to a different browser, I can log right in & pay my bills. I don't know if it is something I am doing wrong or a setting that has to be changed somewhere or something else. Thank you, Ann DIngee

Asked by abd1011 1 day ago

Passwords and logins no appearing

I recently refreshed my computer and moved the old profiles folder to the new firefox profiles folder in roaming Folder in Win10 but my passwords wont apear even though l… (read more)

I recently refreshed my computer and moved the old profiles folder to the new firefox profiles folder in roaming Folder in Win10 but my passwords wont apear even though logins and key4 are in the folder

How to resstore the log-on for a locked computer

My computer suffered from a spammer who bypassed SuperAntispyware, Malwarebytes, and Windows 11 Defender. I did not know at first what had happened, having never encounte… (read more)

My computer suffered from a spammer who bypassed SuperAntispyware, Malwarebytes, and Windows 11 Defender. I did not know at first what had happened, having never encountered this.

Once I knew that I would need to take the computer to a repair shop, I removed the log-on so that the repair shop would not need to enter it each time they had to restart. The problem for which I am seeking advice was how to restore the password that one sees when waking a password-protected computer.


I had only done that a few times over a number of years, and thought that it would be simple. I started looking up how to do this, began to encounter all sorts of methods, none of which would work. I finally realized that with the passage of time, the way(s) to do this have changed. Given the plethora of perhaps well-meaning but wrong, expired, etc. methods, I posted on the Windows 11 Forum; quite to my surprise, the only person so far to respond has sent me two links. He admitted that the first was incorrect, so I tried the second, only to find myself bewildered, wondering what that site had to do with what I was asking for.

Earlier today, it seemed to me that I should post here. I have read about the Master Key, which might serve my needs. As I have never used one, and as I store my passwords in KeePass and don't want to change that, would creating one to be used only when logging on, and continuing with KeePass work for me?

Yes, this is somewhat lengthy. My missive is to try to explain what happened, what I have endeavored to accomplish, and post in the hope that I can once again be able to lock my computer. The chance of it being stolen given where we live is slight, but even though my actual log-on password is short, the average thief, so to speak, likely would not figure it out. Having a password serves more for my comfort that anything else.

Thanking you in advance, lest I forget.

Strictly as an aside, the time and effort I have taken so far reminds me of the twenty-seven months involved in my establishing a fire protection district, with perhaps 95% of those efforts being mine. I won that battle, I would like to win this one.

Asked by John Liebson 2 days ago

Last reply by markwarner22 2 days ago

  • Solved

Problem with setting up account on Hulu

Yesterday I attempted to set up an account on Hulu. Every time I put in a password, it was rejected. I tried multiple times thinking it was a problem with Hulu. Did not w… (read more)

Yesterday I attempted to set up an account on Hulu. Every time I put in a password, it was rejected. I tried multiple times thinking it was a problem with Hulu. Did not work. So I went to Chrome and was able to set up an account without password being rejected -- I wonder if there is a solution to this as I want to use FF -- thanks.

Asked by DirtyDog 4 days ago

Answered by DirtyDog 2 days ago

Login to a account in a computer of a friend

I do have an account to my passwords, history and so on simplify my work with Firefox. I did logon to firefox with a new instance on an Apple computer of a friend with my… (read more)

I do have an account to my passwords, history and so on simplify my work with Firefox. I did logon to firefox with a new instance on an Apple computer of a friend with my account. After my session, I did close this account again. Now I found out, that I got all his usernames and passwords. Does he have mine as well?

Asked by Martin Fux 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

how to open bitdefender securepass after enabling extension

I have successfully installed Bitdefender Securepass extension on Firefox and enabled it. As far as I know I am not usinf private window but I have no Icon to click on to… (read more)

I have successfully installed Bitdefender Securepass extension on Firefox and enabled it. As far as I know I am not usinf private window but I have no Icon to click on to open

extension as I previously had with Bitdefender Password Manager.

Asked by lynnebramhall 3 days ago

Last reply by jonzn4SUSE 3 days ago

Using Firefox on Linux with Gnome Keyring

Is there any uptodate way of getting Firefox to use the Gnome keyring on Linux to store passwords. I have seen a number of very old solutions but none of them work for me… (read more)

Is there any uptodate way of getting Firefox to use the Gnome keyring on Linux to store passwords. I have seen a number of very old solutions but none of them work for me. Thanks

Asked by barrowcroft 4 days ago

Auto Fill on all websites won't save unless Security Tab is open

I work on a lot of different sites, and have about 120 Wholesale supply websites. When I ask Google to save Log In details, I open the Supplier Page, and my details are … (read more)

I work on a lot of different sites, and have about 120 Wholesale supply websites.

When I ask Google to save Log In details, I open the Supplier Page, and my details are already filled, and I just press log in and continue ordering.

With Firefox, I am having to do one of two things: 1. Open the Settings, Open Privacy & Security, and press the Save Passwords tick box EVERY SINGLE TIME - it does NOT stay ticked. I then have to KEEP THE TAB OPEN for it to be effective. 2. Or - I type in my ENTIRE emails address, find my passwords book, and type in the pertinent password for that site.

I much prefer to use Firefox, as I find Google invasive and controlling, but would very much like this problem to have a solution, please.

Asked by julie103 4 days ago

Last reply by julie103 4 days ago

How to stop Firefox from Autofilling a Single Website's password?

I accidentally told Firefox to autofill a password for a website. I have followed all methods I found on web & in Mozilla support without success., except I don't wa… (read more)

I accidentally told Firefox to autofill a password for a website. I have followed all methods I found on web & in Mozilla support without success., except I don't want to stop or delete ALL autofills. Firefox doesn't show this password as saved (even when I search for it by URL), and the "Saved Logins" section of "passwords & security" [in settings] NO longer exists. I do NOT want to delete all autofills. I also checked my settings for this website, and it is NOT causing the autofill. Please: How do I stop Firefox from autofilling of a password for a SINGLE website? Thank you!

Asked by doctorgail 5 days ago

Last reply by cor-el 5 days ago

Captcha and Tokens are invalid

Hi! Every time I try to put through a credit card transaction on Firefox it gives me a "token invalid" or "invalid captcha" error message. The transactions work fine on o… (read more)

Hi! Every time I try to put through a credit card transaction on Firefox it gives me a "token invalid" or "invalid captcha" error message. The transactions work fine on other browsers. I have signed in to my Firefox with an account, also updated the browser. Still not working.

Any suggestions and explanations?

Thank you!

Asked by quyentha 5 days ago

Last reply by quyentha 5 days ago

Log in fails

When I log on my Daily Caller account it says I am logged in, but when I go to the comments section I am not logged in and unable to comment. No amount or signing in cha… (read more)

When I log on my Daily Caller account it says I am logged in, but when I go to the comments section I am not logged in and unable to comment. No amount or signing in changes that. When I go to Google Chrome all works fine. What's going on? Why can't I stay signed in to comment on Daily Caller when I use Firefox? Should I just go back to Chrome?

Asked by Peter Anastos 5 days ago

Last reply by markwarner22 5 days ago