Firefox Support Forum

I keep getting tab crashes. I have cleaned up cookies, I have returned Firefox to default settings, I have restarted and tried it in Troubleshooting mode. The problem continues. Suggestions? I'm on a 2012 macbook pro using Sierra 10.12.6. My Firefox is the latest version. I have submitted crash reports.

My crash report ids are: bp-8836a22d-3fd1-436f-9bb2-e480d0230312 3/12/23, 12:26 PM

bp-593cd234-c30e-4818-b8d9-943d60230312 3/12/23, 12:26 PM

bp-5f3140e5-dae4-4aa9-b994-232820230312 3/12/23, 12:26 PM

bp-7c4d37f2-edcd-432f-8b8d-7805e0230312 3/12/23, 12:26 PM

bp-8c6613f2-0093-45e1-b876-cc2780230312 3/12/23, 12:26 PM

bp-ab8aa621-972d-4445-b2f7-da2710230312 3/12/23, 12:26 PM

bp-c67edc78-99ae-47b5-bac6-2b09c0230312 3/12/23, 12:26 PM

bp-d030b605-227f-4765-aed4-835700230312 3/12/23, 12:26 PM

bp-5cc93a50-d768-4d4d-a3f0-8c9920230312 3/12/23, 12:26 PM

bp-976c19af-0b26-4ae6-8731-9e53e0230312 3/12/23, 12:26 PM

For over 6 weeks, and only on Netflix Canada, we (family members) have been getting the padlock with a triangle in the address bar only after I log into Netflix. This occurs on any and all of our 4 computers using all of the 3 different internet providers, one of which is the largest Internet provider in Canada, BELL including also the their BELL Mobility Network. I appreciate that as you can see we're using older operating systems, but Firefox reports our version 110 is up to date. Our adult children have much newer computers and later if not the latest Mac OS, and are attempting to access Netflix from other internet providers elsewhere in the province of Ontario. One of them is using the next largest internet provider in Canada, or at least the province, ROGERS. She too is still having this problem. I've been through the mill with Netflix's support people and they blame you guys and our internet providers. I cannot resolve the issue, and for that reason we have ceased using Netflix because of the implicit security vulnerability attached.

What can I do about this? -Peter

After a cat attack on the keyboard, Firefox is not allowing the site-specific fonts to be selected, instead over-riding with the generic font. The site is displayed correctly in ALL other browsers, including Safari, Opera, and Chrome, and in the editing app., BBEDIT. There is some fundamental font over-ride that is happening ONLY in Firefox. How to correct this?

Via google search, I clicked on https://company.bk.com/pdfs/nutrition.pdf, where it said: Invalid SSL certificate Error code 526 Visit cloudflare.com for more information.

[FYI, I don't care, but I never heard of cloudflare.]

I then click on 'additonal troubleshooting information.' on this failure page where it says:

Error 526 occurs when these two conditions are true:

   Cloudflare cannot validate the SSL certificate at your origin web server, and
   Full SSL (Strict) SSL is set in the Overview tab of your Cloudflare SSL/TLS app.

Resolution

For a potential quick fix, set SSL to Full instead of Full (strict) in the Overview tab of your Cloudflare SSL/TLS app for the domain.

So I go to Settings>Privacy and Security. First, no Overview tab. But under enhanced tracking protection, I have Standard selected and with strict one of the options, I think I'm where I supposed to be NO!. So I search for SSL, and there are no hits.

Thus I am in a total failure state, unable to do what should have taken 1 minute to easily find out!

WHY CAN'T I JUST TURN THIS OFF FOR THIS ONE INSTANCE???? I mean, it's Burger King, and all I NEED NOW is nutritional info for what I just ate and there is no way on that results page to temporarily turn off the problem. Cloudflare? CloutFailure is more like it. They have taken my choice to choose!

This so frustrating, such a simple thing, why isn't there something to temp turn off?

Up until 2 weeks ago, all ESPN+ and ESPN3 content played on my Mac. It no longer does. When clicking on the start button the screen goes to black, the title of the content appears, but no video. Firefox 109.0.1 MacOS 10.12.6 Content plays as expected with Safari

I already have Firefox version 102.7esr (whatever that means), but one of my online accounts required an upgrade in order to access it. So I installed version 109 last night. It was working fine, I thought, but it won't open this morning. My version 102 is working. Wouldn't 109 automatically replace the older version? Are they competing? How do I get 109 to work again and replace 102?

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks.

You'll know it has been breached because I have only used on password since I began using FireFox. As of January 9th, 2023 it has been changed to something new.

How can this "primary password" be removed or reset?

I've been reading all the information about notifications, but I can't seem to stop the small popouts that slide into sight from the upper right side of the browser page. They appear to be from my gmail repeating whatever latest email has arrived on my page. I've tried so much on the settings page, I am now in the fog of war. Can't see where/what I am supposed to do. This just started 8-10 days ago. I'm not sure what has triggered it, but it's really annoying. Any ideas on how to resolve this? Answers have to be in plain English, please. Thank you.

I'm trying to make a new Firefox Account with an email address I have for school, but it keeps saying that it is invalid. I believe it is because the latter half, instead of being @gmail.com or whatever, is @port*********.org. I tried logging in with another email that had @gmail.com and it worked just fine.

What I'm really asking is: Is there a way around this or is this in vain?

When I try to check my chevron credit card balance, statements, etc. I just get this message. How do I unblock the chevron website?

Access Denied You don't have permission to access "http://consumercenter.mysynchrony.com/consumercenter/login/?" on this server.

Reference #18.dd32e17.1662249255.1700553f

I have disabled 2FA. I want to disable this. I have enable a password (strong). Firefox continues to request authentication via e-mail. Can this please be disabled?

Using Firefox v91.11 I can't print a selection from a web page as the 'Print Selection Only' option is grayed out. This has never been an issue for me in earlier versions but appears to have been a problem with Firefox going back many years. This is the second time I have asked for help in solving this so I would really appreciate a response as I can't find a solution anywhere.

Note that the issue is only a problem when trying to print from a web page using Firefox v91.11. Safari doesn't even offer this option but the option is there and works in Chrome.

Thank you

I've just updated my MacBook Pro from El Capitan to Sierra. Firefox has updated from 78 to 91, but not to 102 which I understand is appropriate for Sierra. I'm still on the ESR regime but maybe this is no longer appropriate? Please can you advise how I should proceed? Also I've long been unable to print certain online bank statements and I'm hoping that 102 may cure this. I have to use Safari to work round this issue