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2FA on firefox.com keeps disabling itself

I've been trying to set up 2fA on my firefox account, the whole process seems to work, I downloaded the backup codes and entered one to confirm and then got confirmation … (read more)

I've been trying to set up 2fA on my firefox account, the whole process seems to work, I downloaded the backup codes and entered one to confirm and then got confirmation that 2FA was enabled (see screenshot). However, after reloading the page 2fA is shown as being disabled and indeed if I try to log out then in again I'm not asked for a code. I've tried this a couple of times now and it does the same every time. The auth app I'm using is Aegis.

Does anyone knows why this is happening ? Thanks.

[Edit: I just saw that after each time I tried to set it up, in "recent account activity" I add an error saying "Two-step authentication failed" which doesn't really makes sense...]

Asked by adrien 1 day ago

Last reply by adrien 1 day ago

no synchronization

I created an account on an old PC, in the account it is visible as kos-work-note, now I am on a new kos-ltop, and there is no data at all in the browser, why is that? … (read more)

I created an account on an old PC, in the account it is visible as kos-work-note, now I am on a new kos-ltop, and there is no data at all in the browser, why is that?

Asked by konstantin.velikotsky 2 days ago

Last reply by Vexi 2 days ago

Location

I have accounts that will not work because they cannot access my location, My computer says all access is allowed, so is there something in Firefox that blocks my locatio… (read more)

I have accounts that will not work because they cannot access my location, My computer says all access is allowed, so is there something in Firefox that blocks my location?

Asked by Tommy Pressley 1 week ago

Last reply by TyDraniu 1 week ago

ImportEnterpriseRoots

Hello, Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentione… (read more)

Hello,

Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentioned by others but as of yet I cannot see if it has been sorted yet. I have uninstalled and it went away, but it has since returned the following day. I Do not have any other anti-virus on this laptop other than Windows Defender so it cannot be that. I will not be using Firefox as default until this is gone, or at the very least know that its safe.

Asked by Slartibartfast 3 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Removing redirect to one login

I was wondering how I can remove redirect to one login I have some medical websites that were associated with my school account through one login, but my school account w… (read more)

I was wondering how I can remove redirect to one login I have some medical websites that were associated with my school account through one login, but my school account was suspended after I graduated. I can access some of these medical websites because it automatically redirects to one login, preventing me to even use my personal login information. I tried to remove the cookies and the history but still I keep getting redirected.

Asked by sanjana.pratti 1 month ago

completely blank screen for https://outlook.live.com on 137.0.1 (aarch64) mac os

suddenly my work account at https://outlook.live.com is a completely white screen. access to other instances of this account (Onedrive, filesharing etc) are fine. Email … (read more)

suddenly my work account at https://outlook.live.com is a completely white screen.

access to other instances of this account (Onedrive, filesharing etc) are fine. Email account works on phone, so no problem with log-in

I have re-started the browser

Asked by rob.flint 3 months ago

Last reply by r-a.giller 1 month ago

  • Solved

how to save telephone permissions for G Voice page https://voice.google.com/u/0/calls

W 11 May, 2025 update really made my computer unable to go online in any way and I had to restore. But FFox updates to have made it impossible to communicate. My phone ha… (read more)

W 11 May, 2025 update really made my computer unable to go online in any way and I had to restore. But FFox updates to have made it impossible to communicate. My phone has trouble s too. So, how do we make stick telephone permissions for, say: G Voice page https://voice.google.com/u/0/calls now? Thank you

Asked by WDHC 1 month ago

Answered by WDHC 1 month ago

latest update

I had to restore to install last update, May 25, 2025, and turn off auto update, because it is not compatible with GVoice. Or other G anything. Specifically, it took 20 … (read more)

I had to restore to install last update, May 25, 2025, and turn off auto update, because it is not compatible with GVoice. Or other G anything.

Specifically, it took 20 min. each time with all the stupid verification, for which I needed more verification, and when I did finally access G Voice, I could nor press the lock before the URL, nor any other way to enable Permissions, for sound and mic, which was now all, by default, shut off. I had to use GVoice to reach my SIM provider to find out why I showed plenty of Gigs left on my plan, yet no service for 48 hrs.

The whole verification hassle opens us up to more hacking, not less, as we get desperate, waiting to get the codes in the best of times. Also, phones often do not work, or are too slow to get the code in time. And I always have to do all this in a library parking lot, risking spying, because phone signal/internet rarely reaches us in rural areas, or is corrupted, with greedy AI taking up all the bandwidth. And cable is $50K investment, and does not work when the power is off, which due to Pacific storms, is about a total of 3 months a year. I dread having to go online for anything, and will not update Firefox until I hear some encouraging news.

Thank you all, this is still the best, lightweight browser. And at least I have people here to give me advice!

Asked by WDHC 1 month ago

  • Solved

Disable Group Tabs

Hello, I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them. I've tried to change the v… (read more)

Hello,

I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them.

I've tried to change the value of the "browser.tabs.groups.enabled" preference to false, but it doesn't stick; after restarting, the value is always back to "true".

What’s up with this?

Thanks, Andre’a

Asked by DreaSpirit 3 months ago

Answered by Agent virtuel 3 months ago

Can I 'protect' a tab, so that trying FF instanced causes a warning

More frequently than I care to admit, I seem to close FF instances which I don't want to close (such as my connection to Whatsapp). I then miss important replies or quest… (read more)

More frequently than I care to admit, I seem to close FF instances which I don't want to close (such as my connection to Whatsapp). I then miss important replies or questions. Of course I can reach out to 'History' and try to find the closed Tab or Window... But that takes time.

I'd suggest adding/removing a 'protection' flag to a tab (eg. on right-clicking), so that, on trying to close the tab, or close the window containing the tab, I get a warning...

Asked by JohnCC 2 months ago

Last reply by Agent virtuel 2 months ago

Google Translate

I DO NOT use Google for anything, if I can help it. Every time I go to my credit union's website, the google bar showing View this page in (English, in my case) or turn o… (read more)

I DO NOT use Google for anything, if I can help it. Every time I go to my credit union's website, the google bar showing View this page in (English, in my case) or turn off for detect language shows up. I have no idea where it came from, I haven't used Chrome in years.

I've attached a small screenshot. It's not a huge deal, but I don't like google showing up at my credit union, or anywhere else.

Any help would be appreciated.

Asked by karenmarieme 3 months ago

Last reply by xinglixing07 2 months ago

Japanese characters do not render under some circumstances

Japanese characters usually do not render. I can reproduce this issue by: going to the Wikipedia page for the katakana Unicode block. going to any YouTube comment … (read more)

Japanese characters usually do not render.

I can reproduce this issue by:

On YouTube the text renders only if 1.27916663885116563rem <= font-size <= 1.92083328962326036rem. Increasing `gfx.font_rendering.fontconfig.max_generic_substitutions` from 3 to 99 allows some punctuation to render and makes the text take up horizontal space. Further increase of the value to 999 causes the interpunct to render in the Wikipedia page.

Asked by Nathan Mohammadi 2 months ago

Last reply by Nathan Mohammadi 2 months ago

Webassembly.compile() doesn't support SharedArrayBuffer in 138

Hello, as per description I noticed that firefox version 138 requires an ArrayBuffer as the argument of WebAssembly.compile() and doesn't allow anymore (like in 137) a S… (read more)

Hello,

as per description I noticed that firefox version 138 requires an ArrayBuffer as the argument of WebAssembly.compile() and doesn't allow anymore (like in 137) a SharedArrayBuffer, is this intended or it will be fixed in the future? Follows a simple test case. Kind reagards.


--- index.html --- <title>Example</title> <script> let instance = undefined; async function loadWasm() { try { const response = await fetch('./sum.wasm'); const buffer = await response.arrayBuffer(); const sharedBuffer = new SharedArrayBuffer(buffer.byteLength); const tmpView = new Uint8Array(sharedBuffer); tmpView.set(new Uint8Array(buffer)); const module = await WebAssembly.compile(sharedBuffer); instance = await WebAssembly.instantiate(module); } catch (error) { alert(`failed to compile in wasm: ${error.message}`); } } loadWasm(); function testWasm() { if (instance) alert(`sum 1 + 2 = ${instance.exports.add(1, 2)}`); else alert('invalid instance, failed to compile'); } </script> <button onclick="testWasm()">Press to run wasm function (sum)</button> --- ---

--- sum.wat --- (to convert into .wasm using: wat2wasm sum.wat -o sum.wasm) (module (func $add (param $lhs i32) (param $rhs i32) (result i32) local.get $lhs local.get $rhs i32.add) (export "add" (func $add)) ) --- ---

Asked by Fra 2 months ago

Last reply by TyDraniu 2 months ago

Problem accessing web sites.

keep getting blocked on websites that used to work. www.uhc.retiree.accounts.com Get response from https:cashnow An error occurred during a connection to cashnow.com… (read more)

keep getting blocked on websites that used to work.

www.uhc.retiree.accounts.com

Get response from https:cashnow An error occurred during a connection to cashnow.com. PR_CONNECT_RESET_ERROR

There is an Ad Blocker AVG that I can not get rid of. Frank

Asked by fplauf 2 months ago

Youtube slower loading of videos

Seems I've noticed an issue with playing of YouTube videos the last few days. It seems that either the video(s) is slower to load and/or is slower to play. While it's not… (read more)

Seems I've noticed an issue with playing of YouTube videos the last few days. It seems that either the video(s) is slower to load and/or is slower to play. While it's not terribly slower in human time it's slower than normal in computer time. I'm not having this problem in Chrome. Cookies and cache are cleaned multiple times a day. So, I'm a little stumped as to why I'm having this issue. Any comments would be appreciated. Thanks

Asked by arejfour 2 months ago

Last reply by arejfour 2 months ago

YouTube Studio 'Search Across Your Channel' does not work.

When trying to do a search for a video in YouTube Studio, the search seems to freeze. Doing a similar search in Microsoft Edge works OK. This problem started happening… (read more)

When trying to do a search for a video in YouTube Studio, the search seems to freeze. Doing a similar search in Microsoft Edge works OK. This problem started happening several months ago. I've tried clearing the cache for YouTube pages.

Asked by gary.sasaki 2 months ago

Last reply by gary.sasaki 2 months ago