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site images often do not load (ex: amazon shopping cart)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the righ… (read more)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them

Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

Asked by FireFoxSucks 4 months ago

Last reply by cor-el 4 months ago

Firefox blocks Piano-scripts

My name is Ievgeniia Kukushkina and I hope I can get help here 🙏 I represent company called Piano Software which provides user experience and paywall software to manage … (read more)

My name is Ievgeniia Kukushkina and I hope I can get help here 🙏

I represent company called Piano Software which provides user experience and paywall software to manage subscriptions and access to content for companies. Our customers news websites use our software to make a relevant experience for end-users. But end users, who use your software could not access to that content, because your software blocks ours. We received multiple tickets regarding Firefox blocking the execution of Piano scripts

  1. 1

Hey,

It seems Firefox blocks all Piano Scripts in the strict privacy mode of the browser.

For a few days now users are reporting, that they can't access the Login via firefox. In the "strict" privacy mode all Piano scripts seem to get blocked. Even Paywalls and Banner are missing. When i choose a custom privacy setting and block everything but "tracking content", all piano functions are available again.

Did you change anything in your cookie handling, that may have be causing browsers to categorize piano cookies wrong and block them?

Steps to reproduce (see also video):

open

thepioneer.de in firefox

in standard brwoser privacy setting you should be able to see the Login button, Paywalls, Banner

open pricavy settings and turn on strict mode

Login Button etc. disappear

Turn privacy setting to custom and uncheck "tracking content" -> Login appears again.

Jon_0-1716558095816.png


https://youtu.be/Al50NzkxgtE


  1. 2

Hello,

there is a problem in the firefox browser, if you use "private window" the function "Extended tracking protection" is turned on automaticly and in this case you can't log in to the account and also article locks don't appear at all

I mean this:

here it doesn't appear in firefox https://prnt.sc/AqgqRBjTKUg5 this is normally displayed in chrome https://prnt.sc/PvJVJOZulUbt


  1. 3

Hello,

Recently we've received some reports from people that they are unable to sign-in on our website in Firefox. It seems like the Piano script is being blocked for some reason. One of our developers has provided a recording of what he was seeing here (a Sign-In / Subscribe button should be appearing in the top right if it were working properly).

He is using Firefox version 126.0 on macOS, in private browsing mode, using Standard browser privacy settings. We've had others report the same issue on Windows in normal browsing mode. We previously haven't had issues with those settings before, so we're not sure if something may have changed.

Do you have any suggestions on how to troubleshoot this?

Asked by Ievgeniia Kukushkina 5 months ago

Last reply by Pete Thompson 1 day ago

Canvas is not load correctly in Firefox v126

I have restarted and updated both firefox and my computer and disabled all of my security extensions for Canvas. However I still do not have any content loading for assig… (read more)

I have restarted and updated both firefox and my computer and disabled all of my security extensions for Canvas. However I still do not have any content loading for assignments or quizzes.

Asked by Claidhim 5 months ago

Last reply by cor-el 5 months ago

can't access product site promoted by google due to googleadservices 'unable to connect'

Tell me why google says this: Unable to connect An error occurred during a connection to www.googleadservices.com. The site could be temporarily unavailable or too … (read more)

Tell me why google says this:

Unable to connect

An error occurred during a connection to www.googleadservices.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

when I click on an advert for a product provided (I assume) by google at the top of search results. I have cleared the cache and cookies. Latest firefox on ubuntu 22.

Asked by geoff07 5 months ago

Last reply by jonzn4SUSE 5 months ago

Secure Connection Failed

Hi, I am trying to access a website, and I keep getting 'Secure Connection Failed', with the error codes: ' PR_END_OF_FILE_ERROR', or 'SSL_ERROR_RX_RECORD_TOO_LONG'. This… (read more)

Hi, I am trying to access a website, and I keep getting 'Secure Connection Failed', with the error codes: ' PR_END_OF_FILE_ERROR', or 'SSL_ERROR_RX_RECORD_TOO_LONG'. This only happens in 'Firefox', 'Microsoft Edge' and 'Google Chrome' load without any issues. I have the same problem on PC and Android. I have tried everything that I could from the information I received on the internet and here in the help forums, from disabling proxy, firewalls, on the browser and on my PC. I have added exceptions to HTTPS, disabled 'Enhanced Tracking Protection'. Nothing seems to work. If you could help me this would be greatly appreciated, as Mozilla Firefox is my trusted browser. Thank you very much.

Asked by DTS 5 months ago

Last reply by cor-el 5 months ago

One site blank in Linux FF but not in Windows FF

https:\\archive.org works perfectly in Firefox on Win-10, but on a new Linux Mint install, (with default Firefox as included), this particular website simply displays as… (read more)

https:\\archive.org works perfectly in Firefox on Win-10, but on a new Linux Mint install, (with default Firefox as included), this particular website simply displays as a blank white screen. Every other website I try on the Linux install works perfectly; it is only this one website which does not work.

There are no add-ons, no proxies, no security suites, nothing extra. I cleared all cookies and cache. Tried running FF in Protected Mode. Nothing seems to fix it.  There are no error messages displayed - just a blank white screen.

And, to make it worse, I am not particularly computer-literate, (I'm 82 years old...), so you will have to give me simple guidance if I need to get involved with deeper logging etc.

Asked by dmaxwell1 5 months ago

Last reply by jonzn4SUSE 5 months ago

Cloudflare is not allowing me to use your browser

CloudFlare is not allowing me to use Firefox for a host of sites that I routinely use, such as my bank, Credit Union 1. I have tried repeatedly and will not recognize my … (read more)

CloudFlare is not allowing me to use Firefox for a host of sites that I routinely use, such as my bank, Credit Union 1. I have tried repeatedly and will not recognize my computer so I have to use Chrome to get through.

They are locking me out as a spammer because I am using Firefox. Whats up with that?????

Asked by joyofjoe 5 months ago

Last reply by cor-el 5 months ago

Images disappear

Images and graphical elements (even the checkmark or the confirm image at the bottom of this thread creation page) disappear when scrolling down. This started after today… (read more)

Images and graphical elements (even the checkmark or the confirm image at the bottom of this thread creation page) disappear when scrolling down. This started after today's update. I've tried creating a new profile, troubleshooting mode, disabling hardware acceleration, disabling dark reader, changing the windows override settings to NEVER - NONE OF IT WORKED!! I'm getting really ticked-off by this crap! Didn't have this problem until the newest "great" update!

Asked by Brendan R 5 months ago

Last reply by cor-el 5 months ago

My website is shown as insecure. If I open it with Chrome, it is okay. If my girlfriend opens it from her computer with firefox, it is okay too. What is wrong here?

My website is shown as insecure. If I open it with Chrome, it is okay. If my girlfriend opens it from her computer with firefox, it is okay too. What is wrong here? … (read more)

My website is shown as insecure. If I open it with Chrome, it is okay. If my girlfriend opens it from her computer with firefox, it is okay too. What is wrong here?

Asked by smerdja 5 months ago

Last reply by cor-el 5 months ago

website blocked by script execution error

Website loaded without any problems for months until I get this error message out of the blue; see screenshot below. Did try Java toggle on-off extension but the options… (read more)

Website loaded without any problems for months until I get this error message out of the blue; see screenshot below.

Did try Java toggle on-off extension but the options button is not displayed on the extension that would have enabled me to enter URL of site in blacklist text box.

Asked by J D 5 months ago

Last reply by cor-el 5 months ago

Network Protocol Error

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I r… (read more)

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I routinely use. I have tried several of the solutions from Firefox and also searched other solutions online to no avail. I like the Firefox web browser. Can you provide me some other solutions

Network Protocol Error An error occurred during a connection to xxxxxxxxxxxxxxx. The page you are trying to view cannot be shown because an error in the network protocol was detected. • Please contact the website owners to inform them of this problem.

Asked by mrhend 5 months ago

Last reply by cor-el 5 months ago

Firefox not showing/displaying Yahoo! Comments

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo!… (read more)

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo! Comments is viewed but upon clicking on Comments, it just disappeared. It happens in any Yahoo! article with Comments. I used Safari to see if I experience similar issue but Safari is able to show/display Yahoo! Comments upon clicking on them. I have no other browser plug-in or app in Firefox preventing Yahoo! Comments from showing, it seems to be a Firefox JavaScript issue.

Asked by Rob 5 months ago

Last reply by George Mtntrainman 3 months ago

Firefox Can’t Open This Page

When I try to open a what may be a link in a page, which should bring up a PDF file, I think, I get the following: Firefox Can’t Open This Page To protect your securit… (read more)

When I try to open a what may be a link in a page, which should bring up a PDF file, I think, I get the following:


Firefox Can’t Open This Page

To protect your security, api.medicare.gov will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more…

When I click on the Open Site in new Window button I get a new window with the following:


message "Unauthorized" context {} code null

Asked by kurt_matthys 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

126.0.1 (64-bit) so many problems

I have been using Firefox for years without any problem but 126.0.1 (64-bit) is making me to consider stopping it. I am having issues playing live cams, getting some webs… (read more)

I have been using Firefox for years without any problem but 126.0.1 (64-bit) is making me to consider stopping it. I am having issues playing live cams, getting some websites running properly, authentication issues, etc...etc..

Why?

Asked by aramartis 5 months ago

Last reply by jonzn4SUSE 5 months ago

mylotto.co.nz is blocking Firefox browser and has been for months

The website mylotto.co.nz has been blocking Firefox for many months now and when I rang them to find out what the problem is they just say they are having problems but it… (read more)

The website mylotto.co.nz has been blocking Firefox for many months now and when I rang them to find out what the problem is they just say they are having problems but it was obvious that the person there was reading a script and fobbing me off. This has been going for many months now a problem would have been fixed by now. I would like to know if you can bring pressure to bear on them to get reinstated again. I have attached a screenshot of the message from their site. Thanking you. Murray

Asked by murjan5 5 months ago

Last reply by TyDraniu 5 months ago