HW Acceleration running on Linux is disabled in Firefox

I am running Firefox on Linux. Desktop environment is KDE. Compositor is Wayland. I have a 11th Gen Intel Tiger lake Core i3 with integrated Intel UHD Graphics GPU. I do… (read more)

I am running Firefox on Linux. Desktop environment is KDE. Compositor is Wayland. I have a 11th Gen Intel Tiger lake Core i3 with integrated Intel UHD Graphics GPU. I do not have a eGPU or any other GPU apart from the integrated Intel UHD Graphics GPU. Intel drivers are installed and are being used. Please see the details given below from about:support for more details. What I have observed that Hardware acceleration, specifically WEBRENDER_COMPOSITOR, WEBRENDER_SHADER_CACHE and WEBRENDER_DCOMP_PRESENT are disabled. The details are given below.

I have enabled the force hardware acceleration too by setting the property media.hardware-video-decoding.force-enabled to true. But still the above three hardware acceleration are still not available.

How can I get these enabled?

output from about:support GPU #1 Active Yes Description Mesa Intel(R) UHD Graphics (TGL GT2) Vendor ID 0x8086 Device ID 0x9a78 Driver Vendor mesa/iris Driver Version 25.1.3.0 RAM 0

Decision Log HW_COMPOSITING default available OPENGL_COMPOSITING default available WEBRENDER default available WEBRENDER_COMPOSITOR default disabled Disabled by default Blocklisted; failure code

                                                                                                                               FEATURE_FAILURE_DISABLED
                                                       env	        blocklisted	Blocklisted by gfxInfo	
                                                                                               Blocklisted; failure code 
                                                                                       FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED

WEBRENDER_PARTIAL default available WEBRENDER_SHADER_CACHE default disabled Disabled by default Blocklisted; failure code

                                                                                                                       FEATURE_FAILURE_DISABLED

WEBRENDER_OPTIMIZED_SHADERS default available WEBRENDER_ANGLE default available

                                                       env	        unavailable	OS not supported	Blocklisted; failure code 
                                                                                               FEATURE_FAILURE_OS_NOT_SUPPORTED

WEBRENDER_DCOMP_PRESENT default available

                                                       user	disabled	        User disabled via pref	Blocklisted; failure code 
                                                                                                  FEATURE_FAILURE_DCOMP_PREF_DISABLED
                                                        env	unavailable	Requires GPU process	Blocklisted; failure code 
                                                                                                FEATURE_FAILURE_NO_GPU_PROCESS
                                                       runtime	unavailable	Requires ANGLE	Blocklisted; failure code 
                                                                                               FEATURE_FAILURE_DCOMP_NOT_ANGLE"

WEBRENDER_SCISSORED_CACHE_CLEARS default available

Asked by LimuxSpring 5 months ago

Last reply by jeff-g 5 months ago

Firefox freezes randomly when switching between tabs

Hi, I’m using the latest version of Firefox on Windows 11 (currently v126.0), and I’ve noticed a recurring issue: the browser freezes for a few seconds when I switch bet… (read more)

Hi,

I’m using the latest version of Firefox on Windows 11 (currently v126.0), and I’ve noticed a recurring issue: the browser freezes for a few seconds when I switch between tabs, especially if one of the tabs contains a media-heavy website (like YouTube or online editors).

The browser doesn’t crash, but becomes unresponsive for 5–10 seconds before catching up. Task Manager shows a CPU spike during the freeze. I’ve tried the following:

-Clearing cache -Disabling all extensions -Running in Troubleshoot Mode -Updating graphics drivers

None of these solved the issue.

Is this a known problem? Any suggestions on how to fix or further debug it?

Thanks in advance!

Asked by Liam Parker 5 months ago

Last reply by jeff-g 5 months ago

Copying an entry using Firefox from X

When I copy a post in X from Firefox into a text file, it loses formatting, but when I copy the same post in X from Edge into the text file, it keeps formatting. Why? … (read more)

When I copy a post in X from Firefox into a text file, it loses formatting, but when I copy the same post in X from Edge into the text file, it keeps formatting. Why?

Asked by doofus1 5 months ago

Last reply by Denys 5 months ago

a new window opens every hour or so as long as my keyboard is connected to the computer.

so, basically, if i walk away from my computer for a few hours and firefox is open, I come back to the original window, plus a window for about every hour that i was away… (read more)

so, basically, if i walk away from my computer for a few hours and firefox is open, I come back to the original window, plus a window for about every hour that i was away. all the new windows are just sitting on the homepage, but this only happens when a keyboard is connected as far as i can tell.

any keyboard by the way, i have now tried it with 12 different ones.(6 different manufacturers at least)

i have tried to refresh firefox, i even went so far as to do the "reinstall but keep my file" thing for windows 11, uninstalled and reinstalled firefox, deleted all the local files, cookies, etc, signing out of my account on the browser, malwarebytes said i didnt have any problems with my system.

I have even tried to figure out how to reset the http and https default to none in windows 11 to attempt to solve this.

the only thing that works so far is to not have a keyboard connected

any help would be great :)

Asked by lordmindparadox 5 months ago

Last reply by SuMo Bot 5 months ago

Pages not displaying properly

I can open pages but when I click on the subject it doesn't open. Tells error with net work connection, it's like this with email,YouTube and Gmail, twitter. Thank you. … (read more)

I can open pages but when I click on the subject it doesn't open. Tells error with net work connection, it's like this with email,YouTube and Gmail, twitter. Thank you.

Asked by garth.hope 5 months ago

Last reply by Denys 5 months ago

site open very slowly

Hi there my default browser is Firefox Mozilla but certain sites open very slowly or not open at all. All things I did were clean the cache, reinstalling Mozilla softw… (read more)

Hi there my default browser is Firefox Mozilla but certain sites open very slowly or not open at all. All things I did were clean the cache, reinstalling Mozilla software but nothing works and its a bit frustrating. Also Adblock Plus wont work on you tube. Thank you in advance Kuba

Asked by qxxx 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox 115.24.0esr (64-bit) on iMac slow internet connection measurments

https://speedtest.xfinity.com/ I have a 600 Mbps internet connection with Infinity. It measures the speed on Chrome, through my router, however, Firefox only measures t… (read more)

https://speedtest.xfinity.com/

I have a 600 Mbps internet connection with Infinity. It measures the speed on Chrome, through my router, however, Firefox only measures the internet speed at approximately 400Mbps. Firefox is slow. I have done all thing suggested to make Firefox perform better. What has happened to this browser? Also the Browser when loaded with too many tabs freezes and has to be forced quit. I started using Vivaldi that measures over 600Mbps. Comments. My laptop is a older iMac that still works perfectly running High Sierra. No more Mac's, Apple has lost it way on producing computers, and has defaulted itself to a phone company.

Attached is a screen shot that shows Firefox trying to measure the speed, but the test has frozen, will not complete.

Asked by rlmrlm 5 months ago

Last reply by jeff-g 5 months ago

Outlook Sign-in

Since the last Firefox update, I am unable to sign into my Outlook account. When I click "Sign In" it opens a new tab with the sign-in buttons. Works fine in Edge and Chr… (read more)

Since the last Firefox update, I am unable to sign into my Outlook account. When I click "Sign In" it opens a new tab with the sign-in buttons. Works fine in Edge and Chrome.

Asked by RheaNL 5 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Strange bug where inspect element tab tweaks out

Hello to those of you reading this, Over the last five or so days, my Firefox has been acting in a wholly unpredictable way. Every time I launch Firefox, the inspect ele… (read more)

Hello to those of you reading this,

Over the last five or so days, my Firefox has been acting in a wholly unpredictable way. Every time I launch Firefox, the inspect element tab will open and close itself repeatedly for about 3-10 seconds, stop for a bit, and then start again. CPU usage by Firefox skyrockets whenever the glitch occurs.

I have tried Troubleshoot mode, I have tried a clean install, I have tried to refresh Firefox, all to no avail. This doesn't seem to have anything to do with a Firefox update, as the last update to my Firefox was well over a week prior to the start of this issue.

I am running several extensions: uMatrix uBlock DuckDuckGo Privacy Essentials DecentralEyes PrivacyBadger BetterTTV Facebook Container Firefox Multi-Account Containers TTV Ad-block Wikipedia Context Menu Search Redirect AMP to HTML

However, none of these seem to be the cause of this issue as it persists in Troubleshoot mode and after a Firefox Refresh.

The only reasonable lead I have regarding this issue is that the browser console spams the error messages as can be seen in the image attached to this post. A recurring element is "server0.conn0.watcher2.process16". I'm afraid I know only enough about coding to understand that this is probably the root of the issue, but am completely lost on how to fix it.

Another tidbit of information, whose relevance I doubt but am including nonetheless, is that I recently transferred my C:/ drive from an SSD to an NVMe. I'm wondering if perhaps the application is trying to call on a process stored on the other drive. I find this unlikely, as similarly to the point on the Firefox version this only started occurring a week or two after I transferred the drive over.

Any assistance on this matter would be greatly appreciated!

Asked by jesusthevelociraptor 5 months ago

Last reply by Ed 5 months ago

Firefox keeps crashing and closing when I try to open the browser on desktop.

I'm on Windows 10. When I try to open the browser, it loads for a second and attempts to open but then crashes and nothing happens. A message box does appear for a second… (read more)

I'm on Windows 10. When I try to open the browser, it loads for a second and attempts to open but then crashes and nothing happens. A message box does appear for a second, but it disappears before I can read what it says. I refreshed Firefox and uninstalled and reinstalled the browser, but it is still happening. Firefox works fine on my phone still, so I don't believe it is a problem with my account. I'm also currently doing a virus scan, but it hasn't finished at time of writing.

Asked by maximillianlmv 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago