Showing questions tagged: Show all questions

Firefox not opening the Roblox link properly

So I have the latest version of macOS Ventura, the latest version of Firefox, and the latest version of Roblox. Whenever I try to open a Roblox game from their website (y… (read more)

So I have the latest version of macOS Ventura, the latest version of Firefox, and the latest version of Roblox. Whenever I try to open a Roblox game from their website (yes, I know. Roblox now has the desktop app so you don't need the website to open a game), it opens the app, but not the link, which means it doesn't open the game :( Does anybody know how to get Firefox to open the link and not just the app? (Btw no hate on firefox)

Asked by thisiscoolio 5 months ago

Last reply by Greymagic27 5 months ago

Custom Font

For the last several years I have had Firefox configured to display all website fonts in my custom font, Dyslexie. As of upgrading to v119 yesterday, I have lost this fun… (read more)

For the last several years I have had Firefox configured to display all website fonts in my custom font, Dyslexie. As of upgrading to v119 yesterday, I have lost this function; all websites now display their native fonts. I still have Firefox Settings Default Font set to Dyslexie, but it no longer works. Any help would be appreciated.

Asked by stalfnzo 1 month ago

Last reply by cor-el 1 month ago

Undesired Bounce Back with macOS Keyboard Shortcut for 'Move Window to Right Side of Screen'

In macOS you can set up a global keyboard shortcut for the Move Window to Right Side of Screen command via System Settings > Keyboard > Keyboard Shortcuts.... In mo… (read more)

In macOS you can set up a global keyboard shortcut for the Move Window to Right Side of Screen command via System Settings > Keyboard > Keyboard Shortcuts.... In most apps that support the Move Window to... commands, this will simply move the window to the desired side of the screen when the key combo is pressed.

However, in Firefox the key combo will start the animation as normal but the window will then bounce back to its original location. It's only when the command is activated via a keyboard shortcut that it does the bounce back behavior, though; the command works as intended when activated from the Window menu in the menu bar or from Option + green button in the top left of the window.

The key combo I set up was Shift + Option + Command + Right Arrow, but I've also tried a couple of different key combos and they all did the same bounce back behavior. I've tried it on machines with different versions of macOS (Sonoma beta and Ventura) with the same result. The bounce back behavior also effects the Move Window to Left Side of Screen command.

Asked by Ian 4 months ago

Last reply by Dedede 5 days ago

Mysterious pinned tabs keep appearing in my browser (for random somewhat spammy-looking websites). How can I stop them?

I've been noticing for the last month that after a few hours in a browser window, I'll suddenly have a pinned tab for some random website. Some for promotional things, ot… (read more)

I've been noticing for the last month that after a few hours in a browser window, I'll suddenly have a pinned tab for some random website. Some for promotional things, others in languages I don't understand, etc. At first I downloaded a webpage blocker, blocked the ones that were pinned, and deleted the tabs. However, after a short while (an hour or two) they would appear again in pinned tabs only this time it would say website blocked.

I uninstalled and reinstalled firefox in hopes that would solve the issue, but it is still happening. I unpin the tabs and delete them immediately after I notice them, but they keep appearing. I really like using Firefox and use it often for work, but I'm concerned for my personal and work security. What should I do?

Asked by estina 4 months ago

Last reply by Terry 4 months ago

Firefox VPN

1) Firefox advertised free apps when you signed up for vpn. However, when I signed up for vpn, I didn't get any apps. Did I do something wrong? Why didn't I get the free… (read more)

1) Firefox advertised free apps when you signed up for vpn. However, when I signed up for vpn, I didn't get any apps. Did I do something wrong? Why didn't I get the free apps? 2) I don't seem to be able to add the VPN two other computers. It seems to want to sell me (Again) the VPN. I don't want to buy it again, just add my existing VPN to other computers. 3) I have some Macs that run Parallel's. Do I need to add Firefox VPN do the Windows that is running on Mac. Or, does my Mac Firefox VPN somehow protect the windows without adding a separate VPN on windows?

Asked by jse3 5 months ago

Last reply by James 5 months ago

pop-up blockers

I am told to disable pop-up blockers in order to have a payment verified. I do not know what pop-up blockers are, I do not know where they are. When I go to Settings and… (read more)

I am told to disable pop-up blockers in order to have a payment verified. I do not know what pop-up blockers are, I do not know where they are. When I go to Settings and search for pop-up blockers, I am told "Sorry! There are no results in Settings for "pop-up blockers"; and instructed to visit Firefox Support. I have been sent on this circular quest three times now. Please help me.

Asked by hhonorr0421 2 months ago

Last reply by zeroknight 2 months ago

Firefox inconsistently deletes previous session

Running Firefox on MacOS. Browser will occasionally delete previous session when re-opening the browser. I do NOT have the browser set to clear history on closing. I have… (read more)

Running Firefox on MacOS. Browser will occasionally delete previous session when re-opening the browser. I do NOT have the browser set to clear history on closing. I have noticed that two of the incidents occurred when I accidentally closed the default window that opened when restarting the browser but I still had Firefox open.

Really frustrating when I lose all my open tabs with research I was conducting for work.

Asked by rcmdvs 5 months ago

Last reply by cor-el 5 months ago

ive been trying to use this website but it only doesnt work on firefox

this site monkey.app which is sort of like omegle does not work at all or load in but it works fine on other browser i really enjoy using firefox more so i was wondering … (read more)

this site monkey.app which is sort of like omegle does not work at all or load in but it works fine on other browser i really enjoy using firefox more so i was wondering if there is a workaround

Asked by lennossajor 5 months ago

Last reply by cor-el 5 months ago

How fix/prevent/remove BLACK section of MAC screen on each CNN Firefox page? Only on CNN website.

I have a large (1/3 of screen) black section at the top of each of my Firefox screens for CNN which will move upwards if I scroll but never goes away. Only comes on CNN … (read more)

I have a large (1/3 of screen) black section at the top of each of my Firefox screens for CNN which will move upwards if I scroll but never goes away. Only comes on CNN page. Don't know how to remove it? See image attached below. Very grateful for help in removing this black section of screen. It may be some sort of advertising section?

Asked by jsrobbins 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Cannot login email provider

I use outlook to merge my emails from several different providers. Due to a software update, I had to login and confirm the IMAP password of on particular email provider … (read more)

I use outlook to merge my emails from several different providers. Due to a software update, I had to login and confirm the IMAP password of on particular email provider (web.de). Somehow this failed (both in outlook and directly at the web.de website via firefox), and I reset my password for this email. Firefox did not allow me to login directly into my mail on the web.de website, whereas I succeeded to do so in Safari. I updated the new password in outlook, all good. I turned off enhanced tracking protection, cleared all cookies and history, restarted the computer and still cannot login to web.de via firefox. Any ideas?

Asked by rbollongino 5 months ago

Last reply by Dropa 5 months ago

Gmail sidebar calendar missing

Never had an issue with my Gmail sidebar calendar loading automatically on Firefox. With the latest Mozilla update to 114.0.2 for my Mac, the calendar sidebar flashes the… (read more)

Never had an issue with my Gmail sidebar calendar loading automatically on Firefox. With the latest Mozilla update to 114.0.2 for my Mac, the calendar sidebar flashes the calendar icon but fails to load. The other sidebar apps are functional. I can load my full calendar in a new tab with issue. Signed into my Gmail account on Chrome and Safari and the sidebar displays as it should.

Asked by reuschebob 5 months ago

Last reply by alec.fredericks 5 months ago

why on many sites do I need to enter the back request twice before it goes back to the previous page? I am Using Mac OS 13.4

Why on many sites do I need to enter the back request twice before it goes back to the previous page? I am using Mac OS 13.4. This happens on both my M1 Mac Mini and my 1… (read more)

Why on many sites do I need to enter the back request twice before it goes back to the previous page? I am using Mac OS 13.4. This happens on both my M1 Mac Mini and my 14" M1 Pro Mac Book Pro. Surfing the web has become time consuming with FireFox. I have no problem with Brave, Safari, Edge and Duck Duck Go browsers.

Asked by mce.try 5 months ago

Last reply by cor-el 5 months ago

The image background on a theme I made in Firefox Colour isn't working

I made a theme on Firefox Colour and the image that I put under the 'custom backgrounds' tab isn't appearing as the background. Instead it uses the Background Colour from… (read more)

I made a theme on Firefox Colour and the image that I put under the 'custom backgrounds' tab isn't appearing as the background. Instead it uses the Background Colour from the Custom Colours menu. How would I fix it, so that the image is displayed behind the tabs? (My settings are in the images below.)

Asked by tysonsolana 5 months ago

Last reply by Terry 5 months ago

Issue with embedded hyperlinks in a 'secure' website.

I'm using Firefox on my Mac, and I'm really pleased with it so far, but I have a small issue on a specific website. I can't share the website with you because it's behin… (read more)

I'm using Firefox on my Mac, and I'm really pleased with it so far, but I have a small issue on a specific website.

I can't share the website with you because it's behind the login details of my pension provider, sorry, but essentially the problem is with the hyperlinks to my monthly pension slips. When I click them, nothing happens, that I'm aware of, at least.

If I login to the same website using Safari (it's the only other browser installed), clicking on the link opens a preview of the PDF document on the open webpage (it doesn't open a new tab or window), but it's this that doesn't seem to be working in Firefox. However, if I click on the link and then the Download PDF link, the correct document downloads as expected, just no preview.

Is there a Firefox setting that could help with this, or is it more a compatibility issue in the website's design?

Thank you.

Asked by Peter 5 months ago

Last reply by Terry 5 months ago

Bookmark Bar not importing from old computer

Switching to a new Mac computer and trying to get the bookmarks back, especially the tool bar. I did the export and import steps. Both export to HTML and as a backup fi… (read more)

Switching to a new Mac computer and trying to get the bookmarks back, especially the tool bar. I did the export and import steps. Both export to HTML and as a backup file. Next I airdrop it to the new computer and try and import it there. Seems to work (no errors), but no bookmarks. I have looked at google videos and tried searching you help area.

Chrome i just log in and it comes over, I remember losing everything in firefox last time I got a new computer and had to rebuild from scratch. I can't afford that again, please help.

Asked by pugmac 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Console - Web Element selector does not bring back up the console after selecting an element on web page

I'm new to Firefox, usually in other browser, like Chrome and Edge, when I use the selector to choose element and click on it, it will bring back the console but it doesn… (read more)

I'm new to Firefox, usually in other browser, like Chrome and Edge, when I use the selector to choose element and click on it, it will bring back the console but it doesn't seems to happen in Firefox. ( I'm using separate window for the console )

Asked by zisheng0101 5 months ago

Last reply by cor-el 5 months ago