Firefox Community Forum

Hi folks!

My Firefox just updated and I'm now receiving the recommended stories (along with the widgets and recent activity.) when I open a New Tab. I was able to disable the widgets and activity and I see the place where I can turn off the Stories, but they are not going away.

In the "Customize" menu accessible via the pencil icon on the New Tab page, toggling Stories off does not make them go away; reloading the page, the toggle is re-enabled.

In the general Settings menu, accessible via the hamburger menu and under "Home and startup," I have Stories ("Exceptional content curated by the Firefox family") toggled off. The toggle does not reset, but the stories still display.

How can I fix this? Thank you all very much in advance.

Every time I start Firefox lately, it keeps prompting me: "You must log in to this network before you can access the Internet." I have no idea what this means and have no problem accessing the Internet in any case. What suddenly started causing this !#@%$ message and how do I turn it off?

I wanted to use the new VPN feature and the icon initially showed up in the top right, but it has disappeared and is not present in "customise toolbar" or privacy settings either.

Hello, I am experiencing an issue where the built-in Firefox VPN feature has completely disappeared from my browser interface. I cannot see the icon on the toolbar, and the feature is not active. Could you please clarify if this feature has been geo-restricted or temporarily disabled for certain regions, or if there is another hidden preference I need to modify to restore it? Thank you for your assistance.

Hi. Now that the 'Open Link in Split View' has annoyingly replaced the spot previously held by 'Open Link in New Window' i keep clicking on it accidentally (muscle memory).

I don't want to have to retrain my muscle memory, but despite creating css file generated by Claude that should in theory remove the option, and putting it the Profile Folder, it will not go away.

How do i remove it?

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

How do I stop pup ups with several different warnings. At the top of ALL popups say Mozilla Firefox . I clicked DISMISS, then another one will pop up. 1.) Red shield with the word Warning! Click here to secure device! anti virus notification. 2.) Red and black shield say Virus found. 3.) Blue Windows symbol with a the yellow triangle and !, Click here to remove it 4.) red setting wheel, Trojan virus detected, Scan and delete your system.

Please help

i have checked my mouse settings and reset everything but no change,,this started after a windows update, so i went in and uninstalled the update but did not fix the problem..i don't know how better to explain it, the scroll just stopped working while trying to scroll web pages,when i try to scroll the page doesn't move ., if i move my pointer over to the right side where the indicator of where you have scrolled to is and i click under it to scroll down and sometimes it kindof goes crazy and scrolls through many,many pages instantly...i hope all this some sense to you computer gurus cause i have tried everything that i know...thanks for giving it a shot..i use firefox browser and windows 11

I have a problem with 'efficiency mode' in Windows 11. Windows 11 forcefully puts many of Firefox's tasks into efficiency mode marked by green leaves within task manager in processes tab. It doesn't seem to do this to anything else except Steam Client WebHelper. My Laptop is always in max performance mode in all possible settings as it is always plugged in (this does not influence efficiency mode). It slows down performance making things take longer to load and might even break them. If you try to enable efficiency mode on a task it even warns you of this: 'Efficiency mode will lower process priority and improve power efficiency but may cause instability for certain processes. Do you want to continue?' There is no way to permanently disable it. Currently out of 19 tasks 8 are in efficiency after I woke up my laptop from sleep (I have 5 tabs open). Only way to stop it is to manually disable each one by one (right click on each task and disable efficiency mode). But Windows 11 will turn them back on automatically usually within a few seconds (it seems to depend on opening new tabs, reloading them or waking up the PC from sleep mode). From looking it up online there seems to be a way to disable it in browser on Edge and Chrome but that might be something else (I do not use the so I'm not sure). There was a solution for Chrome but it doesn't work on Firefox.

Is there any way this can be disabled permanently through Firefox or Windows 11?

I don't know whether I can trust three warnings I've recd, ostensibly from Mozilla Firefox: -Attention Click here to secure your data. -McAfee: 3 viruses found, Hard drive is infected! Remove viruses via ...(but I don't have a McAfee account) -McAfee license has expired. Click here to stay protected online? via ....

I have run MalwareBytes (basic free account) and it found nothing.

I'm encountering some UI errors with the last couple updates. With an update from a couple weeks ago, I noticed when viewing PDFs in the browser, random characters would be invisible, and in Google Sheets I'd notice some cells appeared blank, though selecting them showed that there was text inside. I also noticed disappearing text in a Google Doc I was working on. Now with the update that was just released today (154.0) all PDFs, and entire screens in Sheets and Docs, and other random graphic elements, are showing up as just flat black (see attached screenshot). My job involves working with spreadsheets and PDFs a lot so this is severely impacting my workflow, and I am reluctantly working in a different browser today.

I did a browser refresh, and then I uninstalled and re-installed, and that didn't help anything. What should I try next?

I should note I am using Firefox on Windows 11. I am not experiencing any issues with Firefox on iOS or Mac OS.

Edit: I was able to troubleshoot and fix this by disabling hardware acceleration under performance settings. Problem solved!

Issue persists on Incognito Mode and it goes away if I use different browser.

Since 2 days issue like this happened and it is retroactive meaning all previous conversations are also blank, all replies of chatgpt are blank except replies with image generation, those are fine.

Before you recommend me to do something please keep in mind that Incognito itself does not help.

I am able to share that chat, paste it in my firefox and page is blank. https://chatgpt.com/s/t_69f4b354cc188191a7959c2d443fed9d

I can use this adress on different browser and it works fine

Title says it. As of yesterday, my Firefox home page shortcuts (6?) are all gone. Restarted my Win 11 laptop a couple of times and no change. Can't even add any new ones. Settings allow for it but issue persists and browser is up-to-date. Shortcuts are one of the best things about using the Firefox browser...so very disappointing.

The new Firefox built-in VPN, rolled out to Australia this week, is not redirecting to the chosen country location.

Despite selecting either US or UK in the country list, websites are still identifying me as located in Australia.

For example, despite VPN being on and US selected, cunard.com still redirects me to my home location of Australia (see https://www.cunard.com/en-au in address bar). Screenshot attached. Other websites similar.