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Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (read more)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Asked by jkl123 4 months ago

Answered by Chris 4 months ago

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How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 5 months ago

Answered by MarkWithC 4 months ago

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Two factor authentication setup will not work

I was trying to sync my settings to my new laptop with my login and PW (which was correct) and it kept telling me it wasn't right. So, I decided to change it but my MFA o… (read more)

I was trying to sync my settings to my new laptop with my login and PW (which was correct) and it kept telling me it wasn't right. So, I decided to change it but my MFA on Google for Firefox got wiped once I switched phones. I had to use a backup code to get in and want to re-enable the MFA.

Unfortunately, and for no real reason, it won't work. I scan the QR code in Google Authenticator, it sets up and gives me a code, I enter the code, and then it tells me it's the wrong one. I even tried to do it by manually setting it up and it made no difference. Now I can't re-enable it because it won't work right.

What the actual hell is going on here, guys?

Asked by golamb 3 months ago

Answered by golamb 3 months ago

  • Solved

I need to hide my email from the right side menu.

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have… (read more)

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have to do with all updates since this question was answered? I've created the chrome folder. I've created userChrome.css file and added the following without "`" marks in it and saved it and restarted firefox after changing the toolkit.legacyUserProfileCustomizations.stylesheets = true . ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#appMenu-fxa-label > .toolbarbutton-text { visibility:hidden !important; }

```

It doesn't work for me. Please have a look.

Asked by r33sch 1 month ago

Answered by cor-el 1 month ago

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Delete all cookies when Firefox closes except some specific ones

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I t… (read more)

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I trust, such as this site. I've added exceptions to Allow these trusted sites as documented on a thread somewhere else, but it doesn't work. All cookies are deleted.

Is it possible to keep cookies only for a select group of sites. eg. support.mozilla.com, tomshardware.com, mydigitallife.net, speedtest.net and so on.

Thank you.

Asked by TanyaC 2 years ago

Answered by cor-el 2 years ago

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Firefox throws SEC_ERROR_BAD_SIGNATURE error for a site but Chromium says certificate is valid

Hi all, I have an Apache site on Kubuntu 20.04 with a certificate signed by my private CA. I've added the root CA ceritificate in Firefox and in Chromium. Firefox throws… (read more)

Hi all, I have an Apache site on Kubuntu 20.04 with a certificate signed by my private CA. I've added the root CA ceritificate in Firefox and in Chromium.

Firefox throws a SEC_ERROR_BAD_SIGNATURE error

Chromium accept the certificate as valid

What can I do?

Notes: the site url is "https://hdev.h.net" (with an internal IP address inside my lab)

Attached there are:

- the authority settings page
- the certification authority certificate as seen by Firefox
- the site certificate

Firefox version 82.0 Ubuntu Chromium version 86.0.4240.11

Asked by m.busico 2 years ago

Answered by cor-el 2 years ago

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Master Password Prompt Delay

Please can someone tell me why is there such a long delay between opening firefox and the master password prompt? Also if anyone knows if there is some way to either spe… (read more)

Please can someone tell me why is there such a long delay between opening firefox and the master password prompt?

Also if anyone knows if there is some way to either speed up the master password prompt so that it opens instantly on opening firefox or prevent it from opening until a password box is present on the webpage.

The delay in the master password prompt is up to 20 seconds and is so annoying, it just gets in the way when you are trying to work.

Thanks in advance for any assistance that can be provided.

Asked by Ian Wood Cembre 2 years ago

Answered by cor-el 2 years ago

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What's the difference between ALLOW and ALLOW for a SESSION?

Under EXCEPTIONS I had to ALLOW certain websites. Then I decided to experiment and see what ALLOWED for SESSION really does. Neither the entries for websites I allowed f… (read more)

Under EXCEPTIONS I had to ALLOW certain websites. Then I decided to experiment and see what ALLOWED for SESSION really does.

Neither the entries for websites I allowed for a session were deleted from the list of exceptions, nor the cookies saved by these websites were deleted even when I closed the browser.

I do not see the difference in terms of what happens between selecting Allow vs. Allow for session.

Could someone who knows please explain or point me to the place that explains the difference and how this works?

Thanks.

Asked by Sue 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Edit "always open" settings for containers

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the … (read more)

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the Work container. I would also like to edit the list without needing to manually visit each site.

Asked by Chris Shaffer 2 years ago

Answered by Adivardhan 2 years ago

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Facebook and/or firefox issue

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send messag… (read more)

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send message button is now greyed out. The messenger button on the top right of my screen used to open a dropdown/popup that gave me a summary of my messages. That no longer works. I have been thru all kinds of settings randomly on FF and FB to try and correct the issue but i cannot figure out what is going on. I have tried turning Ublock on and off but that has not helped either. The only access i now have to messenger is to open it separately. I have not changed any FB settings. I did not change any FF settings myself other than trying to find out what could be doing this and exploring ublock for possibilities as that seemed the most likely culprit. Can anyone shed some light on what the issue is.

Asked by callwill 2 years ago

Answered by FredMcD 1 year ago

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pop up blocker with bookmarklet

Hello, We run a website that uses a bookmarklet button which allows us to capture the current URL location and save it. This is placed on the Tool Bar where its easy for … (read more)

Hello, We run a website that uses a bookmarklet button which allows us to capture the current URL location and save it. This is placed on the Tool Bar where its easy for a user to use. Until now, its been working perfectly but with this latest update to FireFox we are seeing the pop-up blocking being activated with the yellow message bar at the top. Now this would be ok if we only had to allow the pop up once (by clicking allow site), but unfortunately the bookmarket button has to be able to work on all sites, which is the whole point of the button. So its impractical to keep allowing it every time its used. Disabling the pop-up blocker completely then works, but then the browser is open to other pop-ups. Is there any way to allow bookmarklets to display a pop up and not display a pop-up message? Without having to disable the entire pop-up functionality. Can the FF developers allow for user placed bookmarklets to not be pop-up blocked. Maybe an exception added for that. They are placed manually by the user so are allowed by the user only.

Thanks for reading. Paul.

Asked by paul319 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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AUTOFILL FOR PASSWORDS DOES NOT WORK

I am using Firefox 87 with windows 10. Autofill passwords has always worked, suddenly it no long fills in the password. I have all the correct checks for autofill log… (read more)

I am using Firefox 87 with windows 10. Autofill passwords has always worked, suddenly it no long fills in the password. I have all the correct checks for autofill logon and autofill password, and for FF to ass for both of them on a new site. the information is properly listed in the program list.

I have tried everything i could think of , went to about;config made sure the settings were correct, asked help support page and forums. tried everything tried tried everything what was suggested to solve issue, BUT autofill password still does not work, i have thought of using another program manager, but not sure if that is a good idea thank you very much I sure could use some help with this............ Only other thing i can think is resetting FF but still not sure that would work either. Allen Millner allen-tina@comcast.net

Asked by allen-tina 2 years ago

Answered by rjbain 1 year ago

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autofill passwords

hello:) using firefox 87 with windows 10 tried roboform did not like so removed it, now autofill passwords does not work never a problem before roboform , what can … (read more)

hello:) using firefox 87 with windows 10 tried roboform did not like so removed it, now autofill passwords does not work never a problem before roboform , what can i do to fix it? allen-tina@comcast.net

Asked by allen-tina 2 years ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

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Blocked Download wont go away.

I have persistent spam-ware type download that wont go away. I have deleted it but every time I restart Firefox it comes back and pops up saying "This File may harm your … (read more)

I have persistent spam-ware type download that wont go away. I have deleted it but every time I restart Firefox it comes back and pops up saying "This File may harm your Computer" but i can't complete the download or remove it permanently. i have tried uninstalling and reinstalling Firefox several times and it has not worked how can i get rid of this? Thank you OSX Firefox V87.0 64-bit

Asked by rlitzner 1 year ago

Answered by rlitzner 1 year ago

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Firefox suggestion to make built in Adblocker like in Opera browser

Dear Mozilla Community, I would like to suggest you to make built in adblocker in Firefox. For example Opera have this feature so we don't need install any extension. Pe… (read more)

Dear Mozilla Community,

I would like to suggest you to make built in adblocker in Firefox. For example Opera have this feature so we don't need install any extension. People from Mozilla read subjects in support.mozilla.org? If not where I can send my suggestion?

P.S. I wanted to install Adblock Plus extension but I am afraid about safety so better option is to make built in adblocker to protect from malware. I think that this can be direction in good way.

Yours faithfully, Piotr

Asked by Peter 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Browser

Hello, I would like to log out remotely from the Firefox browser that is installed on another device because it automatically logs in to all websites that I have visited … (read more)

Hello, I would like to log out remotely from the Firefox browser that is installed on another device because it automatically logs in to all websites that I have visited frequently. Among other things, it is a discord where I value privacy very much and I do not want any person using the laptop (because there is no password and the device is also used by other people in the family) to have access to the account. First of all, I want to log out of the browser (i.e. simply log in again to just protect my data). This need came to me because the website (I closed the discord and I am 100% sure of it and it shows me that it is open all the time). I apologize in advance for the spelling because I translated myself with a translator because I do not know English very well.

Asked by steeldragonfire44 1 year ago

Answered by strafy 1 year ago

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Master oassword auto promt

This is said about master password: Important: After you have defined and set your primary password, you will be prompted to enter it once for each Firefox session, when … (read more)

This is said about master password: Important: After you have defined and set your primary password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords. This also applies if you want to add, remove or show a password.

I think that "when Firefox needs access.." should be changed to "regardless if Firefox needs it or not".

It would be much better if the master password promt was delayed until the first time it was needed.

Asked by PTomas 1 year ago

Answered by cor-el 1 year ago