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Pop-up blocker problem

Hello, I am trying to print an email in gmail and this message popped up. " Grrr a pop-up blocker may be preventing the application from opening the page." Is this a gma… (read more)

Hello, I am trying to print an email in gmail and this message popped up. " Grrr a pop-up blocker may be preventing the application from opening the page." Is this a gmail or Firefox problem? Probably a dumb question from a not-so-tech-savy user. Thanks for any help. LF

Asked by laurelfarnham 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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User and passwords no longer working in some sites after refresh

Hi there, After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong… (read more)

Hi there,

After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong password. It just doesn't go trough when I hit 'enter'.

The same user/pw is still working well in Chrome. I asked for help on the site I could not access, but they have no issues like mine, and his system is regularly on.

I have already cleared all my history, cookies, everything. I have installed Firefox again. Nothing.

Any idea? Thanks

Asked by edubling 1 year ago

Answered by FredMcD 1 year ago

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Amazon.com

When I load Amazon.com, the webpage is a lot of text and random pictures. Amazon's layout is broken. I loaded the same page in Chrome and Safari without a problem. I rein… (read more)

When I load Amazon.com, the webpage is a lot of text and random pictures. Amazon's layout is broken. I loaded the same page in Chrome and Safari without a problem. I reinstalled Firefox 99.0.1 without any improvement. Please fix.

Asked by stolenfire1 1 year ago

Answered by cor-el 1 year ago

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Ellipsis in tabs, instead of text fade, is it possible ?

I've tried everything I could find , to add to my userChrome.css or to change about_config, but to no avail . Bookmarks in Firefox use ellipsis , is there any way to use… (read more)

I've tried everything I could find , to add to my userChrome.css or to change about_config, but to no avail .

Bookmarks in Firefox use ellipsis , is there any way to use them in tabs as well ?

Asked by karlserer 1 year ago

Answered by karlserer 1 year ago

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Amazon webpage does not load properly using Firefox

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view … (read more)

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view Amazon just fine under Safari.

Asked by pam_calhoun 1 year ago

Answered by jonzn4SUSE 1 year ago

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unusual characters displayed

When I go to websites there are unusual characters(light font) that are displayed. That shouldn't be there. How do I get rid of them? See attached screenshot. … (read more)

When I go to websites there are unusual characters(light font) that are displayed. That shouldn't be there. How do I get rid of them?

See attached screenshot.

Asked by fschipizky 1 year ago

Answered by cor-el 1 year ago

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How to disable autosave for bookmarks

I have the option 'Show editor when saving' checked, so I'm getting the bookmark editor popup window when I want to save a bookmark . However, more often than not, a boo… (read more)

I have the option 'Show editor when saving' checked, so I'm getting the bookmark editor popup window when I want to save a bookmark .

However, more often than not, a bookmark is being saved without me clicking the Save button .

My understanding is that it's a feature of sorts, but it's driving me bonkers, and I just can't remember what I need to do to not save a bookmark - hit esc. , click the star button again, use the keyboard shortcut, or whatever it is . Nor do I care to be frank, I really just want Firefox to not save a bookmark without confirmation , which I thought would be the main point of having the optional editor window .

Is there any way to disable autosave for bookmarks completely ? Sorry about the rant, it's just so unintuitive and annoying, and I'm tired of cleaning out my bookmark folders all the time ...

Asked by karlserer 1 year ago

Answered by TechHorse 1 year ago

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Google Maps Not finding any addresses

MacBook Pro OS High Sierra Firefox version: 106.0b4 When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a co… (read more)

MacBook Pro OS High Sierra Firefox version: 106.0b4

When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a couple of months. See Error Message below.. Google Chrome has NO problem pulling up the address. How can I fix this? Thank you.

Asked by SunnySkyez 1 year ago

Answered by SunnySkyez 1 year ago

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AdBlock Plus extension does not work after updating Firefox

AdBlock Plus extension does not work after updating Firefox (to version 102.3.Oesr) on desktop MacPro. Deleting the preference file (pref.js) has made no difference. Thi… (read more)

AdBlock Plus extension does not work after updating Firefox (to version 102.3.Oesr) on desktop MacPro. Deleting the preference file (pref.js) has made no difference.

This problem has not occurred after updating Firefox on my laptop Mac Book Pro.

Both computer use OS High Sierra (10.13.6).

Please advise. Thank you.

Asked by no1uno 1 year ago

Answered by no1uno 1 year ago

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Web Pages

FireFox V. 107.0 -MBP-High Sierra. Lately the last couple of months when I google search webpages then select them, Fire Fox doesnt bring up the article, Its been happe… (read more)

FireFox V. 107.0 -MBP-High Sierra.

Lately the last couple of months when I google search webpages then select them, Fire Fox doesnt bring up the article, Its been happening a lot and getting really irritating. So I bring up Google Chrome and it always brings up the article. SEE THE PICTURES. I use only Fire Fox as my browser, I keep Chrome around for when Fire Fox doesnt want to work properly. As you will see in the pictures the same website for both browsers. Fire Fox wont show the article no matter how many times I refresh the page or shut FF down, or reboot my MBP, but Chrome works perfectly every damned time. Why cant Fire Fox open the article but Chrome can? I need your help, any advice is greatly appreciated. SEE THE PICTURES.

Asked by SunnySkyez 1 year ago

Answered by SunnySkyez 1 year ago

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Forward link from browser

When I try to forward a link from a webpage (using Firefox) it automatically sends it from my email address through Thunderbird. I'd like to switch the setting so it use… (read more)

When I try to forward a link from a webpage (using Firefox) it automatically sends it from my email address through Thunderbird. I'd like to switch the setting so it uses my Apple Mail email address. Is this possible?

Asked by tmacb 1 year ago

Answered by tmacb 1 year ago

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No website loads after adding userChrome.css to enable Multirow Bookmarks Bar

I just "refreshed" firefox after it stopped loading all the websites. I then tried to isolate the problem, found out that there is no issues with my firefox and any of it… (read more)

I just "refreshed" firefox after it stopped loading all the websites. I then tried to isolate the problem, found out that there is no issues with my firefox and any of its add ons. But as soon as I add Chrome folder and a css to enable multirow bookmarks folder. No website launches. Just white screen. Anyone experienced the same?

Please help as I really need multirow bookmarks. Thank you.

Asked by Ankit Padmani 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Continually Get 'Access Denied' Messages

Hello, Ever since upgrading to Firefox 107.0, I'm denied access to select website, some of which are corporate websites such as Nokia and others. The latest occurrence h… (read more)

Hello,

Ever since upgrading to Firefox 107.0, I'm denied access to select website, some of which are corporate websites such as Nokia and others. The latest occurrence had the following reference no#:

Access Denied You don't have permission to access "http://www.nokia.com/phones/support" on this server.

Reference #18.9cf7df17.1669164130.8b3c1e51

If I employ other browsers like Safari or Brave, I'm able to successfully access both this page and others which are restricted on Firefox. So, what might be causing this to happen? Firefox is my preferred browser, therefore I'd like to find a fix. Any help would be greatly appreciated!

Asked by Miles 1 year ago

Answered by Miles 1 year ago

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do firefox 'saved passwords' remain after backing up to external hd and factory resetting mac?

Hi, Am backing up a laptop that needs to go overnight to a repair shop and want to wipe it clean for privacy. Will the passwords saved by firefox be saved in the backup … (read more)

Hi, Am backing up a laptop that needs to go overnight to a repair shop and want to wipe it clean for privacy. Will the passwords saved by firefox be saved in the backup as well?

I've also downloaded them to a csv file as an additional precaution, but have no idea how to reload them into 'saved passwords' after the repairs are complete, as no option is provided for that - only the option to import from another browser... Thanks for your help!

PS: also, why does mozilla require a manual login to this support forum when my login is saved in it's own password saver?? It is not auto-filling it as expected.

Asked by raspberryrose 10 months ago

Answered by cor-el 10 months ago

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Radio buttons on some websites neither display nor update when clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High Sierra)

Radio buttons on some websites neither display nor update when the area in which is should have displaed is clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High … (read more)

Radio buttons on some websites neither display nor update when the area in which is should have displaed is clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High Sierra). This problem has been present for some time. On other websites the radio buttons do display and do upate when clicked by toggling the dark center. The minority of websites which don't work seems random, but does include some banking websites and the IRS.gov website. Often using SAFARI will work when FireFox doesn't.

The CheckBox at the end of this page "Email me when someone answers the thread" appears but does not respond to a click.

Asked by garth4 9 months ago

Answered by garth4 9 months ago

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Adding a bookmark to an existing folder

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existi… (read more)

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existing folder. Every page I read about bookmarking fails to show how this is done. In Chrome its simple since the drop down menu allows the user to view every folder, but in Firefox I don't see how to do this. Furthermore, when I go to Bookmarks>Manage bookmarks I don't see any of my folders..PLEASE show me an EASY way to do this. Thank you

Asked by jontalk 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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115.0.1 update for MAC tradingview not working now

just updated to 115.0.1 on the Mac yesterday and now tradingview website isn't working - i tried adding it as an exception in EnhancedTracking and CookieSiteData like i d… (read more)

just updated to 115.0.1 on the Mac yesterday and now tradingview website isn't working - i tried adding it as an exception in EnhancedTracking and CookieSiteData like i did with ebay to get it working again but no luck with tradingview... any ideas ? thx

Asked by fourcolordoctor 7 months ago

Answered by fourcolordoctor 7 months ago