Showing questions tagged:

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Solved 3 6 3562

Links opening in new windows, not in same or new tab

Hyperlinks keep opening in new windows, not in the same/existing window where they were selected. Issue is not unique to Google Search results and occurring across multip… (read more)

Hyperlinks keep opening in new windows, not in the same/existing window where they were selected. Issue is not unique to Google Search results and occurring across multiple websites. At wits end trying to figure this one out. I have deselected the "Open links in tabs instead of new windows", turned off all extensions, and uninstalled & reinstalled Firefox. Issue is still occurring. Attached is image of my tab selections showing all turned off.

Solved 3 2 103

why when i open a new tab are the shortcuts I added not there and it won't let me add any?

On new tab, all my added short cuts are gone and it doesn't let me add any. For example I want to have a shortcut to say... Amazon, but when I type or paste in the url, … (read more)

On new tab, all my added short cuts are gone and it doesn't let me add any. For example I want to have a shortcut to say... Amazon, but when I type or paste in the url, it still doesn't add it and the add button goes blue, not white. I have the shortcut feature turned on

Solved 3 2 95

Cannot connect to BBc Sounds

Cannot connect to BBC Sounds web page (https://www.bbc.co.uk/sounds). Get the following error message: "The page isn’t redirecting properly Firefox has detected that the… (read more)

Cannot connect to BBC Sounds web page (https://www.bbc.co.uk/sounds). Get the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

Have tried with and without a VPN, have cleared the cache, and shutdown/restarted Firefox, but no luck.

Connects without issue when using alternative browsers.

Solved 3 1 104

How do I recover data from a deleted profile?

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got … (read more)

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got deleted. Can someone please help revert this? Thanks.

Solved 1 1 95

Firefox 148.0b2 (64-Bit) Disable search function in address field

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've … (read more)

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've had all the settings I found in the forums configured correctly for over five years, and they haven't changed. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Despite this, the search still occurs in the address bar. Now I'm back to the awful search in the address bar. How can I fix this? Please fix this bug as soon as possible.

Original: Set der Version 148.0b2 (64-Bit) ist es wieder nicht möglich die Suche im neuen Tap, im Suchfenster einzugeben, sonder es wird wieder im Adressfeld gesucht. Ich habe alle Einstellungen, die ich in den Foren gefunden habe schon über 5 Jahre so eingestelle, sie sind auch nicht geändert. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Trotzdem wird die Suche im Adressfeld geführt.

Jetzt geht es aber wieder mit der Schrecklichen suchen in der Adresszeile los. Wie kann ich dies ändern? Bitte diesen Fehler (Bug) schnellst möglich beheben.

Solved 6 1 233

when i open firefox on my windows 10 pc, the following appears in the address bar: https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel=1

upon opening firefox the following address appears in the search window: https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel… (read more)

upon opening firefox the following address appears in the search window:

https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel=1

why? and how do i make it go away

Solved 1 1 147

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life.

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life. … (read more)

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life.

Solved 7 1 74

Looking for old stuff, I think?!

I have an Intel I5 PC that runs MS Win XP. The reason that I'm still running that ancient OS is because of whats inside it. I have two old boards in it that I still use a… (read more)

I have an Intel I5 PC that runs MS Win XP. The reason that I'm still running that ancient OS is because of whats inside it. I have two old boards in it that I still use and quit honestly can't afford several thousand dollars to replace them. And the new machine to go with them.

I need to get online to download the few pieces of software I need That are still out there. But like most sites they examine your machine to see what versions you need and it's a download and install package. So I can't use a different PC.

My question is: Is there a version of Firefox I can download that will work on XP, and not be ignored like is done to IE 8. And that I can then transfer to the XP (service pack 3) box for installation?

Solved 2 89

Firefox sponsored shortcuts

I have left Shortcuts toggled on, since I want to see the 18 shortcuts that I have manually pinned. Fine so far. I have unchecked Sponsored Shortcuts, but I still am see… (read more)

I have left Shortcuts toggled on, since I want to see the 18 shortcuts that I have manually pinned. Fine so far.

I have unchecked Sponsored Shortcuts, but I still am seeing sponsored shortcuts added to my dashboard whenever I open a new article. What am I doing wrong?

Solved 4 139

Bookmarks, Fonts and Tabs are so small I can not rad them

During the week of March 7-13, 2026, upgrade(s) caused the size of my bookmarks, fonts and tabs to shrink to barely readable (see attachment) in the Firefox browser windo… (read more)

During the week of March 7-13, 2026, upgrade(s) caused the size of my bookmarks, fonts and tabs to shrink to barely readable (see attachment) in the Firefox browser window on my Windows 11 PC. I've tried every internet base advice article. How do I increase the size of them?

Solved 1 83

Sorry! 0 results found for ‘Ver 148.0.2 (64 bit)) doesn't save General>Startup>blank box>open previous windows and tabs’ for ‘All Products’

Windows 11 : Fix this ASAP I delete all tabs, close firefox, reopen and I get 5 tabs which seem to be STUCK. I delete 3 of these tabs, go about my work, none of those … (read more)

Windows 11 : Fix this ASAP I delete all tabs, close firefox, reopen and I get 5 tabs which seem to be STUCK. I delete 3 of these tabs, go about my work, none of those 3 are open, and I shut everything down. When I reopen Firefox, those 5 "default tabs" (the 3 I don't want have migrated over from I don't know were - both Chrome and Edge open with New Tab.)

I have enough other problems in my life - and done't tell me to create a new profile. At that point I'll kill firefox and end my donations to Mozilla.

Solved 3 98