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Unable to Import Passwords From Chrome

Hello, since migrating from Chrome to Firefox, I have used the Import Wizard to successfully transfer over my bookmarks and history, but I just can't seem to get my login… (read more)

Hello, since migrating from Chrome to Firefox, I have used the Import Wizard to successfully transfer over my bookmarks and history, but I just can't seem to get my logins/passwords over. The wizard finishes saying that it successfully imported saved logins and passwords, but nothing shows up in the password manager. I am running Windows 10 64bit and Firefox is up to date. Anybody have any suggestions?

Thanks

Asked by Brando 2 years ago

Answered by Brando 2 years ago

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Dark Theme

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks Email me at [email]… (read more)

Yesterday my firefox updated to version 96.0. It changed to screen to dark theme. I prefer the light theme and need help to change it back. Thanks

Email me at [email]@Hotmail.com.

Asked by mmathe8 2 years ago

Answered by artur6912 2 years ago

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The 96.0 update has forced my background into Dark Mode

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a… (read more)

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a setting, add on or update that can return this to normal. The theme I am using has not been updated in 2 years so I am fairly sure the update has caused this.

Asked by flippy12321207 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Installing Firefox having ESR already installed

I've been using Firefox ESR for some years. Now I would like to know the best way to use and try the "normal" version of Firefox. Can I install it without uninstall ESR? … (read more)

I've been using Firefox ESR for some years. Now I would like to know the best way to use and try the "normal" version of Firefox. Can I install it without uninstall ESR? Or must I do a clean install of Firefox after getting rid of ESR? If this is the case, what must I do to keep my profile, bookmarks, etc?

Asked by nogueira46 2 years ago

Answered by AliceWyman 1 year ago

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Importing Passwords and History From Safari

I've read all the articles here about importing my passwords and history, but the Import Wizard is ONLY giving me the option to import my bookmarks. Even if I can't get t… (read more)

I've read all the articles here about importing my passwords and history, but the Import Wizard is ONLY giving me the option to import my bookmarks. Even if I can't get the browsing history I need to be able to migrate my (extensive) password list.

I've exported my Safari passwords as a .csv file, but there doesn't seem to be an option to import a .csv file.

The page here regarding it says the feature is 'disabled by default' but does not say it's unavailable and I can't find clear instructions for how to activate the feature so that I can import my passwords. Can anybody help?

Asked by jayson3 2 years ago

Answered by jayson3 2 years ago

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I changed my email ages ago, But when i try to log in with linux or firefox portable it doesn't work

I changed my email address in firefox settings a while ago, had no problems since. But recently wanted to use firefox portable. What happens is, i log in with my (new) em… (read more)

I changed my email address in firefox settings a while ago, had no problems since. But recently wanted to use firefox portable. What happens is, i log in with my (new) email, I get sent an authentication code to the new email, i type it in, then it tries to login with my old email and obviously fails (Incorrect password)

I've also tried using a linux laptop, and i can't login with it either, but it works fine on android and windows. If i try it too many times my account locks, don't know what to do

Asked by leah2185155 1 year ago

Answered by leah2185155 1 year ago

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Restore bookmarks and other data from hard drive out of dead computer

My old Linux computer died and I have removed the still good SSD from it. I have installed the latest Firefox on my new computer and would like to restore the bookmarks a… (read more)

My old Linux computer died and I have removed the still good SSD from it. I have installed the latest Firefox on my new computer and would like to restore the bookmarks and other saved data to the new computer.

I am running Ubuntu 20.04, the old computer was on Ubuntu 18.04.

Can these things be restored, and if so what do I need to do?

Asked by gwilson3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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migrating from 32 bit firefox to 64 bit

to upgrade my firefox browser from 32 bit to 64 bit, I was following the mozilla instructions to download the 64 bit version, but then uninstall the 32 bit version before… (read more)

to upgrade my firefox browser from 32 bit to 64 bit, I was following the mozilla instructions to download the 64 bit version, but then uninstall the 32 bit version before installing the 64 bit version. However, using the microsoft store to obtain the 64 bit version, it didn't just download it, it installed the 64 bit version. Now I have both. Should I merely remove 32 bit, and my profile file will be accessed to complete the set up of the 64 bit version? Don't want to loose bookmarks, passwords, etc. by removing 32 bit version.

Asked by psmccor 1 year ago

Answered by jonzn4SUSE 1 year ago

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Gmail inbox not displaying the text of my mail

This is the second time I've tried this, got sent back to sign in when I went to see what version of Firefox I'm using! I can't see the text of my mail in gmail inbox web… (read more)

This is the second time I've tried this, got sent back to sign in when I went to see what version of Firefox I'm using! I can't see the text of my mail in gmail inbox webpage using Firefox. I can see the whole message completely when I use the gmail inbox webpage using Edge. I have used gmail inbox with Firefox for years and this has only occurred today. I'm using windows 11, up to date and my Firefox is 97.0.1 (if I remember correctly, I'm not going to check again and have to start this process all over!) If I can't read my mail then is it Edge for me in the future?

Asked by Tesa45 1 year ago

Answered by jonzn4SUSE 1 year ago

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transferring FF browser to new computer

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and pa… (read more)

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and passwords without having to reinstall all those items individually? I know I can save and import bookmarks but what about everything else? I look forward to anyone comments. Thanks

Asked by arejfour 1 year ago

Answered by jonzn4SUSE 1 year ago

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Cannot add Add-ons to Firefox browser (Windows)

When visiting the page for an addon at https://addons.mozilla.org/ , the "Add to Firefox" button, which is normally a nice, dark blue, is a "greyed out" hue of the same b… (read more)

When visiting the page for an addon at https://addons.mozilla.org/ , the "Add to Firefox" button, which is normally a nice, dark blue, is a "greyed out" hue of the same blue (see attached image), and my mouse turns into the red circle with a line through indicative of a "Do not go" symbol.

This is thoroughly annoying.

I've gone into my preferences, checked to make sure Firefox is updated properly, I'm signed into the addons page, I even checked to make sure addons were synced in my account but I just cannot get it to work!

Any help would be appreciated.

Asked by axiothelion 1 year ago

Answered by axiothelion 1 year ago

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Asking help from Fred McD

Hello Fred McD, Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something). Anyway, I turned off my computer… (read more)

Hello Fred McD,

Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something).

Anyway, I turned off my computer, waited several minutes, and turned it back on, again. A message came on the screen said I wasn't "signed in." Then, another smaller window came up saying I could "sign in" by clicking on a blue button. But, that didn't work after three tries, so I clicked on the "closed" button. That allowed me very limited access to the internet. A "black" label announcement said that I wasn't signed in - and that my files were inaccessible to me.

It looks like I need a technician, but I presently have no car and I don't know of any technicians who do "House Calls."

I'm also wary of contacting an online technician. One time a year or so ago, I looked up a phone number for Microsoft - and the guy I spoke with had an "Indian" accent. He sort of helped me for a stiff fee. In hindsight, I realized he couldn't possibly have worked for Microsoft - even though he assured me that he did...

Can you or someone on your staff possibly help me. I trust Mozilla Firefox and I'm prepared to pay a reasonable fee.


Thank You, Eric Vollmer

Asked by voiceinthewell 1 year ago

Last reply by James 1 year ago

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Disable download panel automatically opening?

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I … (read more)

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I disable it?

Asked by thetitansilva 1 year ago

Answered by TyDraniu 1 year ago

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Automatic update not honoring settings

Hello, I've set up Firefox to ask before updating, so I was taken aback by the fact that today, an update was automatically installed without Firefox asking me... (I was… (read more)

Hello,

I've set up Firefox to ask before updating, so I was taken aback by the fact that today, an update was automatically installed without Firefox asking me... (I was updated from 97.x to 98.0)

It is especially frustrating, as the mandatory "Restart" screen is broken when using several profiles, at least under Debian.

Let me know if you need more information.

Best regards,

Adonis

Asked by Adonis 1 year ago

Answered by Adonis 1 year ago

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New Version of Firefox

This is not a request for help but a comment on the new version of Firefox. Today a new version of FF was installed on my computer and it wiped out ALL my passwords for … (read more)

This is not a request for help but a comment on the new version of Firefox. Today a new version of FF was installed on my computer and it wiped out ALL my passwords for EVERY account I own - personal and business. I am extremely pissed off because I have to reset all my passwords (which will take days)! For now on when you offer a new version of FF, warn the individual to back up their passwords and user names.

The question is am I going to keep using FF or just start fresh with another browser to avoid this headache in the future.

You have to up your game.

Rich

Asked by rjmelvin2 1 year ago

Answered by FredMcD 1 year ago

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Firefox 98.0 won't open .zip file to file explorer

Since the update to FF 98.0 I cannot click on a .zip file & have it open to Windows File Explorer. It only allows me to download & save the .zip file and then ex… (read more)

Since the update to FF 98.0 I cannot click on a .zip file & have it open to Windows File Explorer. It only allows me to download & save the .zip file and then extract the files from there. I have to click on dozens of these files per day for my job & would rather not have to save each .zip file & then extract the file contents. In Settings > Applications, .zip files are not on the list of file types or applications. Is there a way to add them to the list? Is there some other work-around? Thank you!

Asked by degobahjunk 1 year ago

Answered by degobahjunk 1 year ago

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Managing Word download

I cannot set how to manage downloads of Word, Excel etc. They all automatically save. The options as to how to deal with them has disappeared from the manage downloads bo… (read more)

I cannot set how to manage downloads of Word, Excel etc. They all automatically save. The options as to how to deal with them has disappeared from the manage downloads box in Tools/settings.

Asked by djsnowball 1 year ago

Answered by FredMcD 1 year ago