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Tab bar of browser doesn't react to clicks, needs restart

I updated Firefox to version 138 yesterday(29rd April). I use latest stable version of Linux Ubuntu. Sites itself will work, but top of browser wont. Can click open new t… (read more)

I updated Firefox to version 138 yesterday(29rd April). I use latest stable version of Linux Ubuntu. Sites itself will work, but top of browser wont. Can click open new tab from +-button, but can't close it.

Browser stops reacting to mouse clicks when browsing (after hours of browsing) and I have to use right-click to navigate on sites.... until I restart browser. I tried to close tab and refresh tab when these problems occurred. Also, this occurs on all sites.

I think this is clearly browser problem(because clicked areas are on browser, not inside tabs), not problem in sites itself, because problem manifested itself after hours of browsing, not immediately.

Edit: I'm not well-versed enough to write Bugzilla-report. Also in 138.0.1-1 version, where I updated 3rd May 2025.

Edit 2: I've added picture of area that stops working. Edit 3: On another picture, can't close "Archaeology" tab, no matter what. Edit 4: Clarified things up.

Asked by Heta Rikala 2 weeks ago

Last reply by Heta Rikala 2 weeks ago

several sites not redirecting from checkout to payment site

Hello When attempting to pay for online purchases the new firefox upgrade (Mac 133.0.3) will not redirect from the merchant to the payment site. Yesterday, before the u… (read more)

Hello

When attempting to pay for online purchases the new firefox upgrade (Mac 133.0.3) will not redirect from the merchant to the payment site. Yesterday, before the upgrade, was no problem making credit card purchases online; now, nothing. Please advise on how to set up new firefox version to allow redirect to payment websites from merchant sites.

Thank you.

Richard Rollins

Asked by hoh3 5 months ago

Last reply by hoh3 5 months ago

get error message when I try to log into social security account

I'm unable to log into my social security account when using firefox. Have no trouble with safari. I get the following when using firefox: 400 Bad Request Your browser… (read more)

I'm unable to log into my social security account when using firefox. Have no trouble with safari.

I get the following when using firefox:

400 Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Asked by karenhshea 4 months ago

Last reply by karenhshea 4 months ago

I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 3 months ago

Last reply by Terry’s 8960 2 days ago

Ad blocker disabling

I have had multiple sites ask me to disable my ad blocker. I can't find an ad blocker in my extensions. Badger, which I do have, says it is not an ad blocker! Some of … (read more)

I have had multiple sites ask me to disable my ad blocker. I can't find an ad blocker in my extensions. Badger, which I do have, says it is not an ad blocker! Some of these sites, such as Rotten Tomatoes, are sites I use frequently! Help!

Asked by Kay Sophar 4 months ago

Last reply by markwarner22 4 months ago

latest update is bugged

Latest update 136.0.2 ruined all accesses like gmail, bank-sites, other (password) protected sites, even access to Firefox was not easy. Please fix issues back to previo… (read more)

Latest update 136.0.2 ruined all accesses like gmail, bank-sites, other (password) protected sites, even access to Firefox was not easy. Please fix issues back to previous 135 version.

Asked by info642 1 month ago

Last reply by info642 1 month ago

Can't view video clips from various sites...

All of a sudden, starting today, I cannot view video clips. IK get and error message "No video with supported format and MIME type found. Is there a way to fix this or do… (read more)

All of a sudden, starting today, I cannot view video clips. IK get and error message "No video with supported format and MIME type found. Is there a way to fix this or do I have to reinstall my computer from scratch?

Asked by JD 1 month ago

Last reply by jonzn4SUSE 1 month ago

Japanese IME makes double input on iCloud Memo.

Hello developers; I have used Firefox for long time on both Mac and Windows. Recently, I have been experiencing the phenomenon described above, i.e., when entering Japa… (read more)

Hello developers;

I have used Firefox for long time on both Mac and Windows.

Recently, I have been experiencing the phenomenon described above, i.e., when entering Japanese text into iCloud Memo on Firefox, it appears as a double character. I'm sorry but I haven't taken screen shot.

This is the same on both Mac and Windows. It does not depend on the Japanese input method (IME). Refresh and reinstallation did not resolve the issue. Finally, I reverted to the previous version and the phenomenon was resolved.

From the above, we assume that the problem is caused by some kind of recovery in the latest version.

Thank you in advance for your confirmation and response.

...Translated with DeepL.com (free version)

Asked by ShuKuzu 3 weeks ago

Last reply by kleiber 4 days ago

netflix incompatibility with firefox?

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. … (read more)

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. thanks

Asked by Bob410 5 months ago

Last reply by Bob410 5 months ago

  • Solved

Error message

On Windows 11 and a new computer, I ordered some items on Amazon yesterday. After that, I tried to log into my bank account but was blocked by "CloudFront," which appear… (read more)

On Windows 11 and a new computer, I ordered some items on Amazon yesterday. After that, I tried to log into my bank account but was blocked by "CloudFront," which appears to be used by AWS. I am not a member of AWS and do not know why this is happening. My bank told me it was "something in my computer," and that their website was up and running. On my older computer, I used Mozilla, and never encountered such a problem. I would appreciate directions and advice.

Asked by NonTechieHere 5 months ago

Answered by NonTechieHere 5 months ago

Firefox and GolfWRX.com

I was receiving duplicate diaglog in the GolfWRX forums such as member name showing twice. I cleared cookies and now the website only shows what looks like a table of con… (read more)

I was receiving duplicate diaglog in the GolfWRX forums such as member name showing twice. I cleared cookies and now the website only shows what looks like a table of content page, I see no details or graphics.

Asked by lees0400 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox now working on some sites.

This issue seems to be getting worse as time goes on. I have to go to another browser to use Cabella's, Nextdoor, and several others. sometimes I get bad request when usi… (read more)

This issue seems to be getting worse as time goes on. I have to go to another browser to use Cabella's, Nextdoor, and several others. sometimes I get bad request when using a link or in the case of Cabela's I can not navigate their site. Lately I have been getting a warning of dangerous site when I hit the link in an email for all the forums that I belong to.

I love Firefox's bookmark system, other wise I would just use another browser, but I'm hoping you can correct these issues for me.

Thanks, Jim Roney (long time user)

Asked by Jim 5 months ago

Last reply by jonzn4SUSE 5 months ago