Showing questions tagged: Show all questions

Mozilla account is hacked

My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the … (read more)

My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the email gives literally no detail. I logged into my account to kick them out but i found out i couldnt because the button didnt work. All the other kick buttons worked except the hackers. Mozilla has done nothing other than to email me.

Asked by js02ddmail 3 months ago

Last reply by Tomatoshadow2 3 months ago

Firefox, PDFs and IDM

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clickin… (read more)

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clicking DOWNLOAD button, then it does not, in order to allow Firefox to handle the PDF.

Firefox presently does nothing. With filetype setting set to Open in Browser, Firefox Does nothing. If settings are set to Ask, it does not ask. The PDF filename appears at bottom of screen momentarily.

ver: 115.19.0esr Windows 7 Utl 7601 The exact same behaviour was also seen on a Windows 7 system running Firefox 115.19.0esr. PDF is also set there to "Open in Firefox". Again, when ALT pressed when clicking Download button, Firefox does nothing.

Asked by Genesis Amadeus 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Your browser is being managed by your organisation.

Why is my browser stating that it is managed by my organisation. I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this … (read more)

Why is my browser stating that it is managed by my organisation.

I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this

Asked by groove2 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

about:processes missing multiple elements

Over the past couple weeks of updates, the about:processes page is now missing several elements, such as the memory usage, CPU usage, and the close (X) button for each pr… (read more)

Over the past couple weeks of updates, the about:processes page is now missing several elements, such as the memory usage, CPU usage, and the close (X) button for each process/tab. See attached screenshot. Normally each row would show the memory, cpu, and if it's a closeable tab, the X button would be on the far right upon hover.

Browser: Firefox Developer Edition 135.0b3 64-bit, build 20250110123854 OS: Windows 10 22H2 64-bit (Windows_NT 10.0 19045)

Let me know what other info you need to squash this bug. Thank you!

Asked by Stan 3 months ago

Last reply by TyDraniu 3 months ago

why do i have a block

I have have just come across this information and have no idea what add on it is referring to. I'm not one that uses much in the way off add ons. Here I am, 79 next mon… (read more)

I have have just come across this information and have no idea what add on it is referring to. I'm not one that uses much in the way off add ons. Here I am, 79 next month. I have only my desktop PC. I don't own/use a mobile phone, ipad or any other devices. I use my PC for emails and using the net for research, general information, buying products, ecards etc. I play a couple of games, Lovatts puzzles (3 games), jigzone, word wipe from Washington Post. If I have taken on/used an add on it was with limited knowledge and it certainly was not my intention to cause any problem. Does the block also mean that I am not protected from viruses or malware etc? Please let me know the outcome of your decision. Thanking you in advance. Kind regards, Rhonda Macrae. rhondamacrae46@gmail.com

Asked by rhondamacrae46 3 months ago

Last reply by rhondamacrae46 3 months ago

Password changed is shown on Manage Account but I didn't make any change

I am locked out of my desktop Firefox because it doesn't recognize my Primary Password that I use on my laptop and my iPhone. The laptop and iPhone Firefox opens but not … (read more)

I am locked out of my desktop Firefox because it doesn't recognize my Primary Password that I use on my laptop and my iPhone. The laptop and iPhone Firefox opens but not my desktop which shows I am signed in but it also states I changed my password which would explain why my primary password doesn't work. What to do?

Asked by Stephen 2 months ago

What is the "startup cache"?

The Help is recommending clearing the startup cache, but I don't know what that is so I can't decide if it's something I want to do. Is it the same place that stores all… (read more)

The Help is recommending clearing the startup cache, but I don't know what that is so I can't decide if it's something I want to do. Is it the same place that stores all my cookies and other saved material, or is it something different? If it's different, what does it store and why would clearing it be useful?

Asked by Kulindahr 3 months ago

Last reply by Kulindahr 3 months ago

BITWARDEN ADD-ON

Hello. Firefox has disabled my Bitwarden, which has all my passwords etc. I really need my bitwarden to work. Can anyone assist me to get the add-on working again? I wou… (read more)

Hello. Firefox has disabled my Bitwarden, which has all my passwords etc. I really need my bitwarden to work. Can anyone assist me to get the add-on working again? I would really appreciate it. Please see attached graphics. Regards Lana

Asked by LTL 3 months ago

Last reply by jonzn4SUSE 3 months ago

How to Automatically Trigger PDF Printing in Firefox?

In previous versions of Firefox (up to version 133), it was possible to automatically trigger printing of a PDF file by loading it into an iframe from a sandboxed iframe … (read more)

In previous versions of Firefox (up to version 133), it was possible to automatically trigger printing of a PDF file by loading it into an iframe from a sandboxed iframe and call print. However, starting with version 134, this no longer works.

Is there any other way to automatically trigger the print dialog for a PDF file in Firefox, similar to how it can be done in Chrome/Edge (e.g., by opening the PDF in a new window and directly triggering the print dialog without additional button clicks)?

Asked by yuliiashurekop 3 months ago

Last reply by TyDraniu 2 months ago

Firefox Find in Page not finding anything

I downloaded a PDF and used Firefox to view the file. I'm trying to find key words in the PDF and I always get phrase not found. As a test I inputted a word I found in th… (read more)

I downloaded a PDF and used Firefox to view the file. I'm trying to find key words in the PDF and I always get phrase not found. As a test I inputted a word I found in the document but find in page stated phrase not found. What am I doing wrong? I remember that I have used that feature in the past and it worked.

Asked by sparky1957 3 months ago

Last reply by jonzn4SUSE 2 months ago

Privacy: Websites still knows who I am

Firefox 134.0.2 Hi! I was shocked when I recently visited a website of a company that offers IDEs. I've downloaded one of the IDEs a couple of weeks ago and now that … (read more)

Firefox 134.0.2

Hi!

I was shocked when I recently visited a website of a company that offers IDEs. I've downloaded one of the IDEs a couple of weeks ago and now that I've came back to the website looking for plugins, the website still "knew" which version of the IDE I had downloaded because it gave me warnings about plugins not compatible with my IDE version. Now: My privacy settings in Firefox are "strict", the option "Delete cookies and site data when Firefox is closed" is checked and I've closed Firefox several times in the meantime. Still, the website has information about my identity.

I would have expected that with these settings something like what I've described wouldn't happen. I must say, I'm quite disappointed. Is there anything else that I can do within Firefox to enhance my privacy?

Plugins that I've installed: CanvasBlocker Cookie Autodelete Decentraleyes Forget Me Not NoScript

Asked by meinewegwerfadresse 2 months ago

ui.prefersReducedMotion set to false and sandclock still appears

When loading certain pages (on web application) the motion icon starts and after several seconds it changes to the sand clock icon despite the setting described in 'https… (read more)

When loading certain pages (on web application) the motion icon starts and after several seconds it changes to the sand clock icon despite the setting described in 'https://support.mozilla.org/en-US/questions/1303416' being done - ui.prefersReducedMotion set to 'false'. My work is all done in this web app and it is very important to see when data is being uploaded (grey/black dots) and when the page is supposedly being refreshed with updated data being downloaded (blue/green dots). Why is the preference being ignored and how to fix it so you always get the motion?

Asked by Wil B 2 months ago

Last reply by cor-el 2 months ago

Windows 10: Firefox screen icon on taskbar has a number on it.

I have a number in a circle showing up on the Firefox icon on my taskbar. For a while it was a number 1, then that went away. Now I have a number 5 in a circle on the i… (read more)

I have a number in a circle showing up on the Firefox icon on my taskbar. For a while it was a number 1, then that went away. Now I have a number 5 in a circle on the icon.

Asked by kenneth_dobbins 2 months ago

  • Solved

Washed out colours and some whites appearing glitched and pink.

Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant c… (read more)

Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant changes to my system as far as I recall.

Colours in other browsers and applications are effected. Going to the same webpage on both Brave and Edge shows the whites correctly. On all the games on my PC there are no glitches in colours.

I have tried a few fixes already: -Removing and re-downloading GPU drivers - Fixes the issue temporarily. After about 1 day the issue comes back. -Re-seating the GPU - No fix. -Turning off colour override in Firefox - No fix. -Uninstalling and reinstalling Firefox - No fix.

If anyone has an idea or knows the setting that may be causing this problem I would really appreciate it.

Asked by joelhiggins849 2 months ago

Answered by joelhiggins849 2 months ago