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  • Solved

suspicious email from breach-alerts@mozilla.com

I got an email supposedly from breach-alerts@mozilla.com that claims there are currently 3 data breaches and has this link to resolve: https://blrv1ly5.r.us-west-2.awstra… (read more)

Asked by MikeZZ 1 month ago

Answered by James 1 month ago

Mozilla virus pop ups- legit?

Starting this morning, I am constantly receiving pop ups supposedly from Mozilla regarding viruses. It says "click here to fix the error" Are these legit? I have run my… (read more)

Starting this morning, I am constantly receiving pop ups supposedly from Mozilla regarding viruses. It says "click here to fix the error" Are these legit?

I have run my anti-virus and malware and they show nothing. I also have pop ups blocked.

Asked by Peter Lund 5 months ago

Last reply by James 5 months ago

Many extensions don't work on support.mozilla.org

Hi 🙂 Many extensions don't work on support.mozilla.org. For ex, Clippings and Unicodify – Text transformer are very useful to write text. It's annoying not to be able t… (read more)

Hi 🙂

Many extensions don't work on support.mozilla.org.

For ex, Clippings and Unicodify – Text transformer are very useful to write text. It's annoying not to be able to use them to write in https://support.mozilla.org/en-US/questions/new/thunderbird/form.


Seeing https://old.reddit.com/r/firefox/comments/tyytcy/how_to_get_rid_of_this_extension_restriction/i3vke2p/,


1) Why is support.mozilla.org privileged and can pull out information about visitor's system, while connect.mozilla.org cannot?


2) I see that:

  • Copy Link Text works,
  • Unicodify – Text transformer is able to read selected text but not to write in forms,
  • Clippings is not able to read selected text.

Is there a doc which explains what are the limits of what's allowed for extensions in "internal restricted sites"?

Asked by Thomas 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

My phone

Someone is able to access my hole phone account and do whatever they want to do I have changed my password,my email,my number, and factory reset my phone to still they ha… (read more)

Someone is able to access my hole phone account and do whatever they want to do I have changed my password,my email,my number, and factory reset my phone to still they have their way with my phone how can I stop them and how can I destroy them and there shit for good

Asked by Denzil 4 months ago

Last reply by markwarner22 4 months ago

  • Solved

Can't access camera in Firefox.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings… (read more)

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

Asked by Kirk Kettinger 5 months ago

Answered by Kirk Kettinger 5 months ago

why is google trying to sign into every page on firefox? Why is it IN firefox?

Every page i go to, whether it's a login page or simply a page where i have an account but just doing research, like reddit, walmart, forbes.com etc. prompts me to sign i… (read more)

Every page i go to, whether it's a login page or simply a page where i have an account but just doing research, like reddit, walmart, forbes.com etc. prompts me to sign in with google. I though firefox was storing all my passwords?

Asked by MILESTWEST 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Archived

Certificate Based Authentication and SmartCard requirements

Hello, We are using Firefox on macOS to access web services that require Certificate Based Authentication. Our certificates are stored on YubiKeys PIV slots. If we plug… (read more)

Hello,

We are using Firefox on macOS to access web services that require Certificate Based Authentication. Our certificates are stored on YubiKeys PIV slots.

If we plug the token, open Firefox and access the website, it works just fine. The Certificate picker is shown and the OS ask for the PIV PIN to validate the access.

However, if we do the request when the token isn't plugged, Firefox does not ask for it, the website deny the authentication and the context is kept in cache. Requesting again the web site with the token added in between does not restart the certificate lookup and we are forced to close Firefox or move to a private window to make it works.

What is the proper way to avoid this issue? Is it a known bug? Is there a way to configure Firefox to always show the certificate picker even if no certificate are found and then reload the list of certificate based on connections events?

Thanks

Asked by ygini 3 years ago

Last reply by ygini 3 years ago

  • Solved
  • Archived

How to setup ESNI in Firefox 91 on Windows

After watching this video https://www.youtube.com/watch?v=mAfY_bNJTBI i went to https://www.cloudflare.com/ssl/encrypted-sni/ and did the test. Result is 3/4. (See screen… (read more)

After watching this video https://www.youtube.com/watch?v=mAfY_bNJTBI i went to https://www.cloudflare.com/ssl/encrypted-sni/ and did the test. Result is 3/4. (See screenshot below) Secure DNS, check DNSSEC, check TLS 1.3 check Enrypted SNI, fail In Firefox i tried doing exactly what the person did in the video but i dont have the settings he is showing in about:config Why is that? (Below you can see the screenshot, those settings are missing from about:config)

So my question reamins simple, how can i enable Enrypted SNI in Firefox?

Asked by Firefox_Beginner 3 years ago

Answered by cor-el 3 years ago

  • Archived

How to request a change AKA contact Firefox / Mozilla itself?

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and ans… (read more)

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and answered. And no disrespect to the community at all -- it's very valuable and has been helpful to me -- but I am interested in putting this request before someone at Mozilla / Firefox who actually has the authority to decide it and do it.

FYI, not to be too mysterious about it, I think the Privacy & Security setting on Notifications would be improved by putting in a permanent option to let a user stop notifications when he or she has taken a screen shot. Allowing it to be paused now requires the user to go back in and change the setting each time he or she opens Firefox. For me, that's dozens of times a day.

On a broader scale, why not give the user the option permanently? We are, I hope, a land and community of people who prefer choice over mandates, even partial ones, when the substance of the choice or mandate does not pose a risk to others.

Thanks.

Asked by Txasslm 3 years ago

Last reply by James 3 years ago

  • Archived

Cannot autofill Credit Card Info

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on t… (read more)

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on the forum pages, and was entering the information via about:config, and got to the popup where I was asked to confirm, and clicked the button, then clicked it harder, but nothing happened.

My guess is that my Firefox and/or my Leap15.3 installation has left some file permission read-only and Firefox is unable to save this bit of data, but I really don't want to run Firefox as root. I can say more, but I see there are more boxes to fill.

So, I included a screenshot of what I hope will be the useful part of my config file.

Asked by The Singer Man 3 years ago

Last reply by jonzn4SUSE 3 years ago

  • Archived

transfering logins from one profile to another profile

How can I transfer the logins file from an old profile to a new one? When I search online all I get is references for transferring Firefox folders to another computer. An… (read more)

How can I transfer the logins file from an old profile to a new one? When I search online all I get is references for transferring Firefox folders to another computer. Any help gratefully appreciated.

Asked by mlp43 3 years ago

Last reply by TechHorse 3 years ago

  • Solved
  • Archived

Norton support

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vau… (read more)

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vault is displayed but does nothing. Firefox is up to date also (that could be the problem; everything worked a week ago.)

Asked by kellerr 3 years ago

Answered by Dropa 3 years ago

  • Archived

Autofilling password

Fire Fox has taken to auto filling my password on my brokerage account. This leaves the account available to anyone that can turn my computer on. I do not have a password… (read more)

Fire Fox has taken to auto filling my password on my brokerage account. This leaves the account available to anyone that can turn my computer on. I do not have a password saved for the brokerage account and have the company listed to be excluded. This just happened in the last few weeks.

Asked by HowieE 3 years ago

Last reply by HowieE 3 years ago

  • Archived

How to set a timeout for the master password?

I want to set a timeout for the master password. It's clearly a security threat to leave passwords unencrypted. It bothers me more than being prompted for the master pass… (read more)

I want to set a timeout for the master password. It's clearly a security threat to leave passwords unencrypted. It bothers me more than being prompted for the master password.

I remember we used to be able to set the timeout and it's a pain to go and logout the software security device after logging in to the one thing that needs the master password.

Asked by NuHash 3 years ago

Last reply by Terry 3 years ago

  • Archived

Verificate code comes to my mail after 20 minutes

When I login I must enter the verification code that firefox send to my email. The problem is that I receive the email after 20 minutes and the code expire after 5 minute… (read more)

When I login I must enter the verification code that firefox send to my email. The problem is that I receive the email after 20 minutes and the code expire after 5 minutes. Thia happens with all firefox versions : linux, windows & Android

Asked by haknam 3 years ago

Last reply by cor-el 3 years ago