Showing questions tagged:

VPN does not work

The new built in VPN doesn't appear to work (tried in on bluesky to bypass age verification - im 31). Is there a way to find out which country it is placing us in? … (read more)

The new built in VPN doesn't appear to work (tried in on bluesky to bypass age verification - im 31). Is there a way to find out which country it is placing us in?

Open 1 72

Using Firefox the comment sections on foxnews.com disappeared

The comment sections for foxnews.com and other sites disappeared using Firefox but not when I switched to Chrome. This just happened 6-18-25. Before this date, it worke… (read more)

The comment sections for foxnews.com and other sites disappeared using Firefox but not when I switched to Chrome. This just happened 6-18-25. Before this date, it worked on Firefox.

Solved Archived 2 263

No sound on YouTube

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the compute… (read more)

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

Solved Archived 5 390

Netflix not working Noted = The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Very annoying to deprive me of my preferred news source. Firefox refuses to load any link on Netflix Here is the message "The page you are trying to view cannot be sho… (read more)

Very annoying to deprive me of my preferred news source. Firefox refuses to load any link on Netflix

   Here is the message "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

Please fix this or advise Thank you. David Vosbein [edited email and phone# from public community support forum]

Archived 1 207

I think Mozilla Firefox and Microsoft Windows have run off together.

Since the last update, 133 at least I believe that is the last update, I CANNOT LOG INTO Firefox for my PC. I have always used Firefox as my Primary Account therefore, on… (read more)

Since the last update, 133 at least I believe that is the last update, I CANNOT LOG INTO Firefox for my PC. I have always used Firefox as my Primary Account therefore, once I have logged into Firefox I then log into my other programs such as Outlook.Live.com. Yes, I know that is a MS program. When I say I cannot log into Firefox.com this is what I mean. I click on the Firefox ICON in my task tray and Firefox appears only because I am NOT logged into Firefox. Then I am asked to Download Firefox for my PC. Of course, I know it is already downloaded and depending on the day I will receive a message saying Firefox is already downloaded or it may download it again. No matter my decision, I rarely have an opportunity to log in, unless I use a round-about way of going through Microsoft. Most of the time the application menu does not appear and when it does appear, and if Firefox allows me to use my credentials to log in, then I wait and wait and wait and the only thing that happens is NOTHING. I'm left staring at a blank screen. Since I've always used Firefox as my PRIMARY, after logging into it I then log in or open other programs I use such as Outlook.Live.com (yes, I know that is a MS program). After years of using Firefox I have never had to look at a blank screen and when I'm lucky enough to see the log in, I attempt to log into Outlook. But, I haven't seen Outlook in weeks. I have to use a round-about way of logging into Microsoft to log into Outlook, sometimes that works and sometimes it doesn't work. It's as though Microsoft and Firefox have found a way to merge their programming. As you may imagine it takes me over an hour to use the programs I need. 'AND, here is the icing on the cake. Mozilla Firefox no longer monitors Trend Micro Security which I have used at least 15 years. At one time, Firefox did monitor TM as an add-on but no longer, and when I checked to see the latest update you were showing, it is obvious you are not keeping up with TM's many updates. I have received some very strange messages from websites I previously log into on a daily basis, such as Grammarly and Pocket and have been redirected to a Microsoft page indicating I owe money, which I DON'T so that was another waste of my time clearing that up. Now, I have gone days without logging into my PC out of sheer frustration. I don't know what else to do and now I'm not protected with a Security Program although I do update and run it everyday. Yes, I am aware of Microsoft's firewall but I'm not sure how well that is working since my PC is now out-of-date. I suppose I could start a Go Fund Me page to earn enough money to buy a new computer...lol I desperately need help. BUT, I CANNOT understand your computer talk, I need things explained to me in everyday language. I hope this makes some sense. Rhonda Caywood

Archived 1 72

Server Not Found issues

Hey all. I am having some connection issues with my secondary comp. Firefox 132.0.2 I recently moved and am getting my home office set back up. Nothing was changed during… (read more)

Hey all. I am having some connection issues with my secondary comp. Firefox 132.0.2

I recently moved and am getting my home office set back up. Nothing was changed during the move other than shutting down, unhooking everything and setting it back up at the new home. My secondary comp is used for live streaming various TV channels, Youtube, live radio broadcasts etc. Youtube, Google and Gmail loads and works fine. Several of the TV channels load the page but will not stream. Rumble, the two radio stations I listen to and our website host access page all give me the Server Not Found screen. It also fails to update Firefox. Also, my Thunderbird will not download new emails. Now here is the weird part. I can go to all of these sites on my main comp and everything loads and works fine. Any ideas? I have tried changing different settings but nothing makes any difference. I even disabled the firewall.

Thanks.

Archived 1 45

why my gmail inbox no longer is visible

Using Firefox, my gmail inbox is my home page - and has been for several years. As of yesterday, the page opens but the page is blank. I am not aware of any changes that … (read more)

Using Firefox, my gmail inbox is my home page - and has been for several years. As of yesterday, the page opens but the page is blank. I am not aware of any changes that I have made.

I do not have this problem using chrome on the same device or firefox on other devices.

Probably something simple, but I have no idea what.

Thank you

Solved Archived 3 234

Firefox keeps crashing and closing when I try to open the browser on desktop.

I'm on Windows 10. When I try to open the browser, it loads for a second and attempts to open but then crashes and nothing happens. A message box does appear for a second… (read more)

I'm on Windows 10. When I try to open the browser, it loads for a second and attempts to open but then crashes and nothing happens. A message box does appear for a second, but it disappears before I can read what it says. I refreshed Firefox and uninstalled and reinstalled the browser, but it is still happening. Firefox works fine on my phone still, so I don't believe it is a problem with my account. I'm also currently doing a virus scan, but it hasn't finished at time of writing.

Archived 2 198

Internet Access

I've use Firefox or Foxfire for several years at the time I installed it I was using Windows 10. I now have Windows 11. Ever time I try to access he internet a window … (read more)

I've use Firefox or Foxfire for several years at the time I installed it I was using Windows 10. I now have Windows 11. Ever time I try to access he internet a window comes up and ask me to create an email address with Gemini. Google or Microsoft will not let me access my internet, [email removed]@nquinnlaw.com. How do I use Mozilla to access my email.

Archived 1 216

Firefox has stopped working after running system file checker and Firefox reinstallation

I ran the windows 11 system file checker (sfc/scannow) to fix a font problem I was having. It did say that problems were found and fixed and I do not seem to have that pr… (read more)

I ran the windows 11 system file checker (sfc/scannow) to fix a font problem I was having. It did say that problems were found and fixed and I do not seem to have that problem any more. After that, i could not access the Settings in Firefox. I uninstalled and reinstalled Firefox and still could not access Settings. I also cannot access any Web sites either by typing them into the address bar or using bookmarks. Both Chrome and MS Edge work.

Solved Archived 3 135

Firefox won’t close

Mozilla Firefox 115.25.0 (x64 en-US) won’t close since my previous version was updated on 6/29/25. I have tried closing it in my Win7pro Task Manager on several occasion… (read more)

Mozilla Firefox 115.25.0 (x64 en-US) won’t close since my previous version was updated on 6/29/25. I have tried closing it in my Win7pro Task Manager on several occasions, and had even tried to uninstall and then reinstall it from my “Programs and Features” menu, but I keep getting a message that the program can’t be uninstalled until it is first closed. Nothing I do fixes this problem. HELP

Archived 1 234

Log-in trouble

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_E… (read more)

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

Archived 1 432

Firefox not accessing Windows Hosts file

I asked this a year ago and never saw a solution (other than 'gee, it should work yet'.) I use the local Windows Hosts file to give my router a quick reference name to g… (read more)

I asked this a year ago and never saw a solution (other than 'gee, it should work yet'.) I use the local Windows Hosts file to give my router a quick reference name to get into it. That too has worked for years but began to fail last year. Inconvenient. The best I could track this down, it has something to do with forced DNS lookups and skipping the old Hosts file. If so, any work around to get my system simplicity back? Attached is what I see on each attempt.

I tried various settings for DOH and nothing works. I can reference the Hosts file in a Windows Cmd Prompt and it resolves just fine. Something is screwy in Firefox for some time now and I'd like to know what.

Archived 9 180

Firefox will not open when I click the FF icon.

My very favorite browser will not open when I click the FF icon. I did another download and it will not open, as well. What can you tell me about this issue and how to fi… (read more)

My very favorite browser will not open when I click the FF icon. I did another download and it will not open, as well. What can you tell me about this issue and how to fix it? An avid user for many years.

Loren Donaldson

Archived 1 126