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PDFs now appearing totally black

Firefox has been used to open PDFs. Suddenly, all the PDFs appear as totally black. If I hover over the tab for that PDF, it shows the little representation as normal wh… (read more)

Firefox has been used to open PDFs. Suddenly, all the PDFs appear as totally black. If I hover over the tab for that PDF, it shows the little representation as normal white background. This just happened. Don't know how to correct for this.

Asked by onlythevee1 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Solved

Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (read more)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Asked by Cait Ferguson 5 months ago

Answered by Paul 5 months ago

Pirvacy erosion

I've seen cites that prove that Mozilla's latest policy updates (thanks for no notice) are now positioning Firefox to sell our data for both ad targeting and AI training … (read more)

I've seen cites that prove that Mozilla's latest policy updates (thanks for no notice) are now positioning Firefox to sell our data for both ad targeting and AI training purposes. I oppose both, and have no use for Firefox if it joins those already disrespecting and monetizing user privacy in those regards. How do I a) ensure I'm getting the plain language notices of further policy updates, and b) register my dismay with Firefox for this betrayal? While you're coming up with an answer, I'll be discontinuing my monthly support for the Mozilla Foundation. I have HAD IT with the greed people ruining everything.

Asked by gpnms8fmnn 3 weeks ago

Last reply by fuckmozilla1 2 days ago

Terrible update to version 134.0

Good morning, after today's FF update - right click dropdown menus are terrible! Nothing works for me... Opening new windows, new tabs, adding to bookmarks, copying, past… (read more)

Good morning, after today's FF update - right click dropdown menus are terrible! Nothing works for me... Opening new windows, new tabs, adding to bookmarks, copying, pasting, etc... How can I turn it off because I can't use it. I need to have a menu like in version 133.0.3. If I can't change it, I will have to change the browser because I can't use it! Thanks for your answer and best regards! Arthur

Asked by teksty20051 2 months ago

Last reply by Standard8 2 months ago

black pages in pdf files

i'm on windows. Suddenly, PDF files that I open have black pages. I checked that the default setting is to open pdf files in Firefox, as always. refreshing doesnt work. A… (read more)

i'm on windows. Suddenly, PDF files that I open have black pages. I checked that the default setting is to open pdf files in Firefox, as always. refreshing doesnt work. Any ideas what is wrong?

Asked by M F 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Solved

Yahoo now comes up on my Firefox browser

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mar… (read more)

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mark

Asked by Mark Swan 4 months ago

Answered by Mark Swan 4 months ago

PDF viewing not displaying correctly

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All image… (read more)

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text

Asked by TestAccount 3 months ago

Last reply by jonzn4SUSE 3 months ago

Uploading videos to YouTube blocked

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously… (read more)

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously.

Asked by Stuart 4 months ago

Last reply by jonzn4SUSE 4 months ago

How to change home page and new tab to desired URL or any extension of Firefox desktop in 2025?

How to change home page and new tab to desired URL or any extension of Firefox desktop in 2025? I am unable to find any way to change how my new tab should look when I c… (read more)

How to change home page and new tab to desired URL or any extension of Firefox desktop in 2025?

I am unable to find any way to change how my new tab should look when I click + sign or new tab is opened up on browser opening or re-opening unlike Chrome.

I hate the change of position of typing from the search bar on the current new tab to the URL bar (unseen or unheard in Chrome) that Firefox implemented without considering users who would detest it.

Using Firefox 131.0.3 (64-bit)

Asked by Varnit Nigam 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved

PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view can… (read more)

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Natnael Solomon 5 months ago

Answered by Natnael Solomon 5 months ago

Firefox desk top issues

I use Firefox desktop for buying and selling on eBay. Lately when trying to buy items on eBay I can not view pictures on some items. The other problem is the buy thi… (read more)

I use Firefox desktop for buying and selling on eBay. Lately when trying to buy items on eBay I can not view pictures on some items. The other problem is the buy this item button does not work. Some times this also happens when on mobile. Firefox is up to date. I believe this is all part of pushing everyone to use chrome or edge by websites. First started using Seamonkey and now Firefox. I prefer not to use either one ) chrome, edge) browsers. Why would eBay want to limit people to buy products on eBay? Any suggestions to fix this problem?

Asked by stapcon 4 months ago

Last reply by jonzn4SUSE 4 months ago

Videos won't play

Hi, I saw the post and answer about starting Firefox in Safe Mode in order to get a video to play when it gives an error message about the privacy settings. This works b… (read more)

Hi, I saw the post and answer about starting Firefox in Safe Mode in order to get a video to play when it gives an error message about the privacy settings.

This works but I would like to find a solution that doesn't require me to start in safe mode. I recently updated to the new version of Firefox that stops some cookie tracking and I suspect this is why the videos stopped working on a site I use often.

Is there something I can change in settings to allow videos to play on sites where it gives me a privacy/security error message?

Thank you!

Asked by Chrisdv 5 months ago

Last reply by markwarner22 5 months ago

Malware on my Firefox

Dear folks , Every time I click on Firefox for web search , Fragilepottery.com comes up , I simply cannot find a way to delete Fragilepottery , should I uninstall Firefox… (read more)

Dear folks , Every time I click on Firefox for web search , Fragilepottery.com comes up , I simply cannot find a way to delete Fragilepottery , should I uninstall Firefox and install Firefox again ?

Asked by peterbiziou1 3 months ago

Last reply by jonzn4SUSE 3 months ago