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Reinstalling Fireifox

I received this message from ATT whenever I try opening my email: "Something's gone wrong. You may be having trouble with your connection. Connecting your device to Wi… (read more)

I received this message from ATT whenever I try opening my email: "Something's gone wrong. You may be having trouble with your connection. Connecting your device to WiFi could help fix the issue or try later again." However, I can get into my email through Chrome with no problem so I'm able to continue working. Would uninstalling then reinstalling Firefox help without creating more problems? I would like to continue with Firefox if possible. I have Windows11. Thank you.

Asked by condogal 1 month ago

Last reply by condogal 1 month ago

  • Solved

Can't sign in to bellsouth.net/att.net email

OK, this is getting to the point where I no longer want to use Firefox. I have had trouble in the past where if I went on Edge for some reason and logged in to my email, … (read more)

OK, this is getting to the point where I no longer want to use Firefox. I have had trouble in the past where if I went on Edge for some reason and logged in to my email, when I returned to Firefox I was logged out of all my Yahoo powered email accounts. When trying to log on I would receive the attached message and it would take hours, and sometimes days to be able to log on. Even when I was logged on to my main mail account, I would not be able to log on to the other two accounts. The last time this happened is when I realized it coincided with me logging into my email on Edge, so I have not logged into my email using Edge since then. Unfortunately that was just a coincidence, because it happened today and I hadn't been on Edge since I posted my previous question in February.

I am always logged into all three accounts, but since this happened two months ago, I only logged into my main account and one other on Firefox, but I have only accessed the main account since logging in to both of them. I only accessed the other two accounts on my phone, which was fine, but I sent my phone to get the fingerprint sensor repaired so I'm using my wife's old iphone now. Don't get me started on how this phone sucks, but I needed to access one of the other accounts today and I don't have either of them set up on the Yahoo app, and I didn't want to take the time to set up the one now when my phone should be back in my hands in a couple of days. I came in the house and fired up my computer again opened my email and switched to the account I needed and surprise! I was logged in. I did what I needed to do and tried to switch back to my main email when surprise again! I received that same dreaded message.

I have been trying to log in to my account on and off for about five hours now, and I'm about to toss my notebook across the room. That would leave me without a PC though, so I am forced to use Edge, but for how long? I have posted on Mozilla support many times in the past for different things, but I have never actually had anyone from Mozilla provide an answer to any of my issues. Is that because this is only a community forum? Does anyone that works for Mozilla or Firefox actually access this forum and see these questions? If it's only a community forum, where do I get post my issue to be able to receive answers from the people that make Firefox work? My last post in February had 17 views, seven others that have the same issue, (so I'm not the only one), and no replies other than my posts adding content because you can't edit your original post. Evidently the people that have an answer to my problems haven't seen it.

Maybe I selected the wrong topic? I don't remember what topic I selected two months ago, but I selected passwords and sign in today, so hopefully it's not the same topic and maybe I'll receive some input this time.

Thanks in advance.

Asked by Autotech1 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

I only got here because I had to enter a Pass Code. This allowed a suppied password, which was the same as before. ?

My issue is that if I access the upper right corner of the screen, titled "Open Application Menu" and go to Settings I'm told my Browser is not the default AFTER THE PROC… (read more)

My issue is that if I access the upper right corner of the screen, titled "Open Application Menu" and go to Settings I'm told my Browser is not the default AFTER THE PROCESS OF JUST MAKING IT THE DEFAULT.

It seems there is an effort to try and drive all of us nuts. This never happened before, and if it continues it will be the end of electronic communications (which it is suspected is the plan by those who engage in violence to achieve their objectives).

What I came here for was to have my settings, after the process (done many times previously) show a response in Settings that, "Yes" my browser (Firefox) is the default, which it did for a time today. Obviously there is no persistence.

When I got help on this issue previously, my response was I already tried that, and it didn't work. There used to be a lot of different browsers. Now I haven't come across any of them currently. Some are having great success in seeing to it that only their browser will survive. That seems like a "gangland" type of mentality to me.link text I believe I spent enough of my time on this issue and explained it in detail. There's really nothing else I can "contribute".

I, by the way, went to my Internet provider today who found an email under Preferences that she said had the capability to steel my emails. It had an extension in Australia (*.AU). If that has anything to do with this problem I'd like to buy a pair of handcuffs to see if that individual(s) being constrained from using a PC keyboard is a cure for this problem.

Asked by Mozilla 1 month ago

ImportEnterpriseRoots

Hello, Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentione… (read more)

Hello,

Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentioned by others but as of yet I cannot see if it has been sorted yet. I have uninstalled and it went away, but it has since returned the following day. I Do not have any other anti-virus on this laptop other than Windows Defender so it cannot be that. I will not be using Firefox as default until this is gone, or at the very least know that its safe.

Asked by Slartibartfast 1 month ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Undo and redo Sync

My Sync is all fouled up and I don't have a valid recovery code: 1) How do I erase all traces of Sync from my laptop, my Android phone and my Android tablet? 2) Exactly h… (read more)

My Sync is all fouled up and I don't have a valid recovery code: 1) How do I erase all traces of Sync from my laptop, my Android phone and my Android tablet? 2) Exactly how do I set up Sync again? 3) How do I generate a new recovery code?

Thanks. After using Firefox for years, I still have trouble with the little things.

Asked by crogerblair1 1 month ago

Tabs keep crashing after clearing cache

A few days ago, trying to free up some memory and improve my computer's performance, I deleted the cache and tracking cookies from Firefox (using AVG TuneUp). Since then,… (read more)

A few days ago, trying to free up some memory and improve my computer's performance, I deleted the cache and tracking cookies from Firefox (using AVG TuneUp). Since then, I can only load a certain, variable number of tabs and/or pages without every new or reactivated tab or page claiming to have crashed (although about:crashes says that no reports have been submitted). Restoring those pages seems impossible without restarting Firefox or the whole computer. The problem persists in Troubleshoot mode, but as far as I can tell doesn't affect Chrome, although that used even more RAM. I've tried culling open tabs (of which I still probably have far too many, but it's never been an issue before), using the OneTab extension to reduce them to lists of URLs, disabling and re-enabling hardware acceleration, updating Firefox, checking for file corruption and RAM errors and even uninstalling and reinstalling the program, but nothing's worked so far. What might be going on, and what else can I try?

Asked by elinor.macnab 1 month ago

Search bar autocomplete does not always use history

I will visit a site, say engadget. Then I can open another tab, and I expect when I type en or eng or engadge that it'll autocomplete to engadget, but it won't. For some … (read more)

I will visit a site, say engadget. Then I can open another tab, and I expect when I type en or eng or engadge that it'll autocomplete to engadget, but it won't. For some sites, it works, for others, it doesn't. I'm a developer and am used to figuring stuff out, but no matter what settings I change it doesn't consistently work. I use Firefox on all my devices but on this one machine, it doesn't work. I've triple checked the settings. I am this close to switching browsers, it's so frustrating. Any ideas would be greatly appreciated.

Asked by firefox3102 1 month ago

Arch Linux, Error when import data from msedge-stable&beta

English: Arch Linux, Firefox 137.0.2 (64-bit), with Microsoft Edge Stable and Beta installed, both prompt: Firefox cannot find the program that stores bookmarks, history… (read more)

English: Arch Linux, Firefox 137.0.2 (64-bit), with Microsoft Edge Stable and Beta installed, both prompt: Firefox cannot find the program that stores bookmarks, history, or password data.

中文: Arch Linux, Firefox 137.0.2 (64 位),装有Microsoft Edge Stable 与 Beta,均提示: Firefox 找不到存有书签、历史记录或密码数据的程序。

Asked by wangyiben1 1 month ago

firewall

i was trying to access shopify and its protect behind a firewall and it was asking if firefox as access to the internet or its being protect by the firewall how would i g… (read more)

i was trying to access shopify and its protect behind a firewall and it was asking if firefox as access to the internet or its being protect by the firewall how would i go about using this website if i don't know how to go about this

Asked by Mario Castellanos 1 month ago

Last reply by wirkutskijkarl 1 month ago

accidentally uninstalled firefox

I accidentally uninstalled firefox and need to recover passwords and bookmarks. Can this be done? I run an old dell latitude with Windows 10 and was trying to cleanup app… (read more)

I accidentally uninstalled firefox and need to recover passwords and bookmarks. Can this be done? I run an old dell latitude with Windows 10 and was trying to cleanup apps running in background at startup since it was running very slowly. At one point I saw 2 firefox icons. Uninstalled one and lost everything. Can you help me. Michael Evans

Asked by Michael Evans 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox Latest Release Sometimes Doesn't Load Websites or Loads Extremely Slow

OS: Windows 10 Pro 64-bit with all the latest Windows updates installed; running Windows version 23H2. Firefox release I'm having problems with: 137.0.2. Just upgraded t… (read more)

OS: Windows 10 Pro 64-bit with all the latest Windows updates installed; running Windows version 23H2. Firefox release I'm having problems with: 137.0.2.

Just upgraded to release/version 137.0.2. The first time I open Firefox each day it takes about 2 to 3 minutes for ANY website to load. Sometimes when a web page does eventually load none of the images display.

I have tried same websites using Google Chrome AND Microsoft Edge. Websites don't have problems loading using either of those 2 browsers unless I have Firefox open in another window. If they load slowly, as soon as I close Firefox, web page load quickly in Chrome or Msoft Edge.

Not a RAM problem because I typically have around 20% of my RAM being used.

Did not have any of these problems using Firefox version 137.0.1.

UPDATE: Thought maybe it was one of my add-on/extensions so I checked for updates. Four needed updating. Made the updates and website still no loading properly.

Asked by paulp575123 1 month ago

Plex not able to secure conect to server

It seems like after an update I cant connect firefox to my plex server I did a browser clear and it worked temporally but it started again. But it will connect if i use S… (read more)

It seems like after an update I cant connect firefox to my plex server I did a browser clear and it worked temporally but it started again. But it will connect if i use Safari Please advise Seems to be a Http Https issue

Asked by Michael Hall 1 month ago

How to stop firefox windows 10 to open the left Bookmark Sidebar automaticaly

windows 10 is up to date firefox is up to date (137.02 64 bit) dark theme there is no bookmark sidebar button at the right of the address bar I am running firefox in 5 … (read more)

windows 10 is up to date firefox is up to date (137.02 64 bit) dark theme

there is no bookmark sidebar button at the right of the address bar

I am running firefox in 5 windows with at least 7 tabs each every time i exit, reopen of update it i have more that 35 Bookmark LEFT Side Bars to close IF i have the patience to close all of them WHICH NEVER HAPPENS... (this is happening since too long, I am pissed off...)

I searched, tried a couple of "solutions" to no avail

Asked by mmtronic.com 1 month ago

Last reply by TechHorse 1 month ago

Firefox no longer detects input from mouse side buttons

Last night, Firefox spontaneously stopped recognizing input from my Logitech M650 L mouse's side buttons used to go back and forward through the browsing history of the c… (read more)

Last night, Firefox spontaneously stopped recognizing input from my Logitech M650 L mouse's side buttons used to go back and forward through the browsing history of the current tab. I've tried refreshing firefox, checking the mouse software, trying a different profile, trying firefox in safe mode, checked the firefox config and the mouse button inputs were set to "true", tried clearing the cache, and even tested on a website that shows you your mouse inputs and the side buttons were not detected at all, while all other buttons were detected fine. The side buttons work fine in all other programs and browsers on my PC: Windows 10 64 bit.

There was a brief period where they started working again last night, but seemed to stop upon reboot my computer.

Asked by chrispd235 1 month ago

Firefox missing option for Labs in Settings

My settings does not have an option to enable Firefox Labs so I can enable AI support. Firefox browser.preferences.experimental.hidden was set to true and I changed i… (read more)

My settings does not have an option to enable Firefox Labs so I can enable AI support.

  • Firefox browser.preferences.experimental.hidden was set to true and I changed it to false with no change in results
  • there is no "Firefox Labs" section in my settings anywhere and I've checked "General" and "Privacy and Security"
  • toolkit.experiment is set to true
  • browser.ui.experimental set to true
  • labs set to true

Found redit discussion with the same issue, but no solution

According to this page the option should be in my settings, listed after "sync" and before "more from Mozilla."

I've attached an image of what my settings menu looks like. There is no option for the labs.

What else should I try/do?

Note: using Firefox on Desktop PC. Not a mobile device. My Firefox version is 130.2.2

Asked by SewHelpMe 1 month ago

remove or change mozilla from primary search engine

i do not want to reinvent my entire life with passwords you do not share with my previous search engine. please let me return to Safari, with Mozilla Firefox in the backg… (read more)

i do not want to reinvent my entire life with passwords you do not share with my previous search engine. please let me return to Safari, with Mozilla Firefox in the background.

Asked by cfuller007 1 month ago

Last reply by markwarner22 1 month ago

Firefox blocking search by site

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image belo… (read more)

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image below of a page from a local grocery store. Like most stores these days, it is possible to search within that store and its web site for specific items and prices, etc. It works in at least two other browsers I've tried but not in Firefox so a setting, I'm guessing, has been changed within Firefox in the last few months (because this problem did not occur before then).

As you see in the image, I've inserted an item to find its price; and nothing happens. Before, on Firefox, and now with other browsers, I would get a display of all relevant products, prices, quantities, sales and discounts, etc.

What Firefox setting do I need to change so this information will show up again?

I have Firefox version 137.0.2 on this system running Windows 10 Version 22H2 (OS Build 19045.5737).

Sorry for my ignorance; and thanks again for whatever help anyone can offer.

Asked by Txasslm 1 month ago

Last reply by Txasslm 1 month ago

Firefox Sync stuck "Syncing"

I'm attempting to set up Firefox in a newly installed OS and have logged into my Sync account. Many aspects seem to be loaded in, but the status via the Settings is stuc… (read more)

I'm attempting to set up Firefox in a newly installed OS and have logged into my Sync account. Many aspects seem to be loaded in, but the status via the Settings is stuck at "Syncing..." despite waiting several hours. Quitting Firefox results in a crash window popping up.

There are no files in the weave/logs directory. The weave/failed directory has multiple json files; most almost completely empty. addons.json has an ID, but that's pretty much it.

Deleting the .mozilla directory and starting over yielded no change in behavior.

Any help would be appreciated. Thank you.

Asked by firefox3103 1 month ago

Last reply by jonzn4SUSE 1 month ago