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I am adding an AI receptionist to my website. I am trying to interact with it. It works on Safari, but not Firefox

I cannot demonstrate the AI receptionist on your browser. It works on Safari. I wonder if there is something I have locked down, that is preventing it from functioning. I… (read more)

I cannot demonstrate the AI receptionist on your browser. It works on Safari. I wonder if there is something I have locked down, that is preventing it from functioning. I need help.

Asked by drmoore 19 hours ago

Last reply by markwarner22 17 hours ago

Can't Get Xfinity Billing Page To Load

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The sec… (read more)

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The second is a Access Denied error and the third is a "waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner.

I reached out to Xfinity tech support and was told to try a different browser. I tried DuckDuckGo and that did work and let me login and pay my bill. I told the tech that I would still rather keep on using Firefox. He said "that's something that you would need to take up with Firefox since we now know the issue is with their browser"

How do I get this issue resolved so that I can keep using Firefox as I have for many years now?

Note: Already tried clearing cookies and browsing history with no difference.

Asked by simpleman2 5 days ago

Last reply by jonzn4SUSE 3 days ago

My Ebay page has become unuseable all other websites work fine

My Ebay page has become unuseable all other websites work fine. It will load correctly using the Microsoft edge browser but not firefox and only as of tonight. Note al… (read more)

My Ebay page has become unuseable all other websites work fine.

It will load correctly using the Microsoft edge browser but not firefox and only as of tonight. Note all other websites work fine

Asked by jessienjim 4 days ago

Last reply by jonzn4SUSE 4 days ago

Email

I can't log into my ATT email an the new Mozilla, I get an error message. But I can login from a Mozilla Private Window. I can also sigh in on Chrome and Edge. Just no… (read more)

I can't log into my ATT email an the new Mozilla, I get an error message. But I can login from a Mozilla Private Window. I can also sigh in on Chrome and Edge. Just not Mozilla.

How can Mozilla fix this? Or how do I get this info to them so they can do repairs. It's not an ATT issue since I can login elsewhere.

Asked by onekooch 4 days ago

Last reply by markwarner22 4 days ago

Firefox will not allow me to access one of my acounts but Brave will.

There have been numerous sites which I have visited for years on Firefox but recently some have not been recognised. Today Firefox would not progress my sign in to Virgi… (read more)

There have been numerous sites which I have visited for years on Firefox but recently some have not been recognised. Today Firefox would not progress my sign in to Virgin Media. Brave is giving me total access to everything. I may have to abandon Firefox entirely. Can anyone suggest a work- around please?

Asked by David 4 days ago

Last reply by markwarner22 4 days ago

Issues with Google Sheets in Firefox

For quite some time, certain pop ups will not appear when trying to work in Google Sheets through the Firefox desktop browser. I have gone into the browser's settings and… (read more)

For quite some time, certain pop ups will not appear when trying to work in Google Sheets through the Firefox desktop browser. I have gone into the browser's settings and allowed pop ups for the exact link for Google Sheets, but that has not fixed the issue. The pop ups that won't work are the ones for resizing columns/rows, and the "Save as a PDF" export option. If I open my Google Sheets in Google Chrome, it works just fine, but I switched to Firefox so I could stop using that browser. Any insight on how to fix this is much appreciated.

Asked by tessarhuber 5 days ago

Last reply by NoahSUMO 5 days ago

problems syncing outlook one drive on firefox browser

I get an error message when I try to open my files in my outlook one drive account. I've contacted my IT service about it, and they have informed me it's a problem betwee… (read more)

I get an error message when I try to open my files in my outlook one drive account. I've contacted my IT service about it, and they have informed me it's a problem between Firefox and Outlook. I've tried on other browsers (such as Chrome) and I don't have this problem. Please could you advise? This is the first time this has happened, and I've been using Outlook and Onedrive on my firefox for 2 years now without problems.

Asked by @tis 6 days ago

Last reply by markwarner22 5 days ago

Error: a network protocol violation that cannot be repaired

Hi everyone. This could be related to the corrupted file I had that was solved here: https://support.mozilla.org/en-US/questions/1492585 I mean something else could hav… (read more)

Hi everyone.

This could be related to the corrupted file I had that was solved here: https://support.mozilla.org/en-US/questions/1492585

I mean something else could have been corrupted. I've been getting the following error on a website:

> "The site at [url] has experienced a network protocol violation that cannot be repaired. > > "The page you are trying to view cannot be shown because an error in the data transmission was detected."

I thought it was a website issue. But it worked fine in Edge.

I tried the Ctrl+F5 but nothing changed (also tested the website in private browsing in both FF and Edge; still works fine in Edge).

Thanks!

Edit: I launched the factory settings profile from about:profiles (last used years ago when I moved my main profile from an older PC) as a test and the issue persists.

Asked by Joey 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago

Can't access Facebook with Firefox

Today when I logged into Facebook I was sent to a Meta Business account. I cannot access Fb from that page. This does not happen when I use Chrome, I go directly to Faceb… (read more)

Today when I logged into Facebook I was sent to a Meta Business account. I cannot access Fb from that page. This does not happen when I use Chrome, I go directly to Facebook.

Asked by jimkleeman46 1 week ago

Last reply by cor-el 1 week ago

issue with logging in using google.

I was able to login using my google acc some time ago but now when i try to login using google, it wont and just keeps buffering. this happens on every website i am tryin… (read more)

I was able to login using my google acc some time ago but now when i try to login using google, it wont and just keeps buffering. this happens on every website i am trying to login using google.But when doing so on Chrome it works fine.

Asked by ithsro 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

Mosquitto websocket is not working in firefox

When I try to connect to Mosquitto WebSocket from other browsers like Brave and Chrome, it connects, but in Firefox, it fails with a 'Connection Failed' error. The issue … (read more)

When I try to connect to Mosquitto WebSocket from other browsers like Brave and Chrome, it connects, but in Firefox, it fails with a 'Connection Failed' error. The issue is related to HTTP/1.1 and HTTP/2, but how can I solve this problem?

Asked by AAwara94 1 week ago

Last reply by markwarner22 1 week ago

When not being able to access our Consumer Cellular account, they claim "Firefox doesn't download our website correctly." Why?

Do you have an ongoing inaccessibility issue with Consumer Cellular? With repeatedly unsuccessful attempts trying to access our online account and then calling them, they… (read more)

Do you have an ongoing inaccessibility issue with Consumer Cellular? With repeatedly unsuccessful attempts trying to access our online account and then calling them, they claimed that "Firefox will not download their website correctly." Why?

They repeatedly and heavily tried to steer us to use Chrome, which is not an option since Chrome is an excessive memory hog and Google is far too nosy. Consumer Cellular, as technical a company as it is, shouldn't have an incompatible issue with you. It is the only company we've ever been given this lame excuse. Perhaps they, like too many other companies, are in bed with Google.

Help?

Asked by cdkozlowski 1 week ago

Last reply by markwarner22 1 week ago