Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (read more)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 5 days ago

Last reply by Borys Krasko 1 day ago

My spellcheck languages keep disappearing

Every time I restart firefox, my spellchecker languages disappear, leaving me only with one - the addons are still installed, they're just not available to be selected. E… (read more)

Every time I restart firefox, my spellchecker languages disappear, leaving me only with one - the addons are still installed, they're just not available to be selected. Even now I can't spellcheck in english. Please help.

Asked by von Boomslang 2 weeks ago

Last reply by von Boomslang 2 days ago

Serious Problem: Firefox Only Opens In "Safe Mode"???

Greetings everyone, I've had this problem for a while and I don't know what to do. I had a problem where Firefox kept crashing before it had finished loading up all of… (read more)

Greetings everyone,

I've had this problem for a while and I don't know what to do.

I had a problem where Firefox kept crashing before it had finished loading up all of my former tabs and windows and so I was given the option of opening Firefox in "Safe mode" which I did, but now Firefox only starts in "Safe mode"...

I'm running the most up to date version of Firefox.

Thank you for any help!

Asked by Helpless_Quest 3 weeks ago

Last reply by Helpless_Quest 5 hours ago

Unable to install any extensions.

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so. I've attached a screenshot of the M… (read more)

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so.

I've attached a screenshot of the Mozilla Addons website when it fails to install the extension. On some other addons that I've attempted in the past, it just shows the throbber forever.

I have checked the Multiprocess Browser Console and it says that it fails to move the file because it's locked (NS_ERROR_FILE_IS_LOCKED). I have also attached a screenshot of that.

Asked by Kate 6 days ago

Last reply by Kate 4 days ago

Controlling address bar search results

I always want the address bar suggestions to start with my bookmarks. Is there a way to control the results? I remember there was something in about:config previously. … (read more)

I always want the address bar suggestions to start with my bookmarks. Is there a way to control the results? I remember there was something in about:config previously.

Asked by technomad 1 week ago

Last reply by technomad 1 day ago

White Bar over top of Firefox and address bar plus half of favorites bar

My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use … (read more)

My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use the "functions" of buttons behind that. -> Please see attached Print screens Lower part of the Favorites-bar is visible and also works if he clicks on it - everything above not visible and does not work for clicking.

The problem only comes up from time to time maybe once or twice a week. When he minimizes Firefox the application behind is visible normally. when he maximizes it again, same problem still visible in Firefox. When he closes RDP Session and reconnects - the problem disappears. When he turns off the monitor where Firefox is visible - Firefox gets move over to the other monitor and the problem disappears.

I am not 100% sure if this is a Firefox problem or Remote Desktop Problem (or maybe an add-in problem). But until now it only happened on Firefox!

He is always on the last recent version of Firefox, we just updated today to the latest version again - but I can not say yet, if the problem would still exist on the latest version from today.

Asked by astrupler 1 week ago

Last reply by astrupler 5 days ago

firefox won't go to any sites!!

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinni… (read more)

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinning icon or a blank page, not even any error messages. This was even true trying to go to this page until I restarted in trouble shooting mode. Until I can get Firefox working again I have been using Chrome with duck-duck-go. Note any search, i.e. 'hotels in Italy' or even 'MSN' do the same: spinning icon or blank page!! Any help would be appreciated. Also I noticed that my bookmarks were missing and there was no bookmarks drop-down on my tools line. I have run malware bytes and it showed clean, same with CCleaner. I have re-installed Firefox; no difference. Please help. and also, any way to find and replace my extensive bookmarks list? I have reduced my privacy to near zero and turned off firewalls and all limits I could find while testing for that. That did not change anything.

Asked by onefoozer 1 day ago

Last reply by onefoozer 29 minutes ago

Why can't some Wikipedia pages activate read mode?

Hello everyone, Why some Wikipedia pages cannot activate reading mode under Debian 12 and Firefox ESR 115.9.1, for example this English Wikipedia page on Emmabuntüs does… (read more)

Hello everyone,

Why some Wikipedia pages cannot activate reading mode under Debian 12 and Firefox ESR 115.9.1, for example this English Wikipedia page on Emmabuntüs does not allow reading mode to be activated while French, Spanish and German pages can ?

See our test video on this subject: http://share.emmabuntus.org/Accessibility/Firefox_mode_lecture_non_disponible_emmabuntus_en.mp4

Is there a utility to test pages compatible with reading mode?

Or otherwise in which Firefox log file to see if a page is compatible or not?

Thanks in advance for your help.

Asked by Patrick-Emmabuntus 6 days ago

Last reply by Patrick-Emmabuntus 5 days ago

Add-on no longer on Toolbar

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View. I ran Remove and then Added it again, … (read more)

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View.

I ran Remove and then Added it again, hoping the Toolbar Icon would reappear = no go, And I lost all URLs already saved, stupid me. To be clear, clicking the Icon on the Toolbar saves all open tabs.

Is there a fix via Preferences? Thanks. gw

Asked by metaguy 5 days ago

Last reply by metaguy 4 days ago

my bookmark is not syncing after logging on another win-10 machine

bold textDear Firefox team. My Laptop OS was dead, I unable to syncing my bookmark on new windows-10 OS and logging with gmail account. how can i get the syncing bookma… (read more)

bold textDear Firefox team.

My Laptop OS was dead, I unable to syncing my bookmark on new windows-10 OS and logging with gmail account.

how can i get the syncing bookmark on my laptop.

can anyone help me. my bookmark is very important and up to date till last week.

Version : 24.0.2 (64-bit https://prnt.sc/jY-u_50dt2b7

Asked by Sheraz Ali 1 week ago

Last reply by Sheraz Ali 6 days ago

Unable to view pinterest account

I am no longer able to view my Pinterest account via FIrefox. The page is blank and can't see any of my pins. Sometimes, I can't even log in to the account. I have contac… (read more)

I am no longer able to view my Pinterest account via FIrefox. The page is blank and can't see any of my pins. Sometimes, I can't even log in to the account. I have contacted Pinterest and they don't know what the issue is. I have cleared cache, removed extensions etc but nothing seems to work. I don't have this issue with Google chrome or Microsoft edge. I only have this issue with Firefox. Why is that??

Asked by Chathurini Fernando 1 month ago

Last reply by Chathurini Fernando 4 days ago

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (read more)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith 3 days ago

Last reply by Lisa Smith 14 hours ago

Firefox crashes after updating. (Windows.)

What the title says. While I was doing school work my session crashed and I lost all of my work. Upon reopening Firefox I was told my browser had installed the latest upd… (read more)

What the title says. While I was doing school work my session crashed and I lost all of my work. Upon reopening Firefox I was told my browser had installed the latest update for Windows. I then checked my crash logs and saw my session had crashed and Firefox had installed the update. Why could have this been? I would like a solution to this to ensure this doesn't haven't happen again. Thanks.

Asked by Jake 3 days ago

Last reply by Jake 3 days ago

Logitech Surround Sound | Firefox

So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm… (read more)

So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm still having the same problem as I did when I first tried. I have since found the source of the problem, or rather a more exact explanation of what is going on, but I still can not find a solution. Basically when I compare the audio of the same YouTube video while logged into the same account with the same settings the audio quality on chromium browsers seems better. After some testing I figured out that it has to do with Logitech's G Hub surround sound option. Using Logitech's surround sound on headsets that support it, the Pro X2 in my case, will change the audio quality by quite a lot, in my opinion it sounds better. The problem is that this change doesn't seem to have an effect when using Firefox.

Is this a known issue and if yes, is there a solution?

Asked by fenryxspam 4 days ago

Last reply by fenryxspam 4 days ago

Firefox/Norton Safe Search. May not be a Firefox problem, but...

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2. Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of… (read more)

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

Asked by gvgr4139 2 days ago

Last reply by gvgr4139 2 days ago

Can't open firefox settings

When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens. OS: Ubunt… (read more)

When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens.

OS: Ubuntu 22.04.4 LTS on Windows 10 x86_64 Kernel: 5.15.146.1-microsoft-standard-WSL2 Shell: bash 5.1.16

Asked by Ceel Beckers 3 days ago

Last reply by Ceel Beckers 2 days ago

Search by image add-on issue

Hello, I added a browser extension Search by Image by Armin Sebastian some time ago and it worked just fine till recently. Now, every time I need to find some image I ge… (read more)

Hello,

I added a browser extension Search by Image by Armin Sebastian some time ago and it worked just fine till recently. Now, every time I need to find some image I get the page with cute creature sitting and fishing in bucket of water with info stated: "Your search did not match any documents. Suggestions: Try different keywords." (screenshot attached). It happens every time, no matter what kind of image I'm looking for. I also added another extension Search by Image on Google by Gustavo Silva and it's the same issue.

Would really appreciate any help with it.

Thanks,

Magdalena

Asked by Mag Zyz 5 days ago

Last reply by Mag Zyz 5 days ago

Autofill

I am using the credit card autofill function. I select a card and payment is taken from a different saved card. I have quit and restarted Firefox but still wrong card use… (read more)

I am using the credit card autofill function. I select a card and payment is taken from a different saved card. I have quit and restarted Firefox but still wrong card used???

Asked by nick.fulford9 1 week ago

Last reply by nick.fulford9 5 days ago

latest FFox supernova blew up reader view

In previous versions of FFx, toggling to Reader view used the same font I'd chosen in Settings / wherever. Now it's something else, in boldface with no distinctions made … (read more)

In previous versions of FFx, toggling to Reader view used the same font I'd chosen in Settings / wherever. Now it's something else, in boldface with no distinctions made in original view (italics, not italics, etc). & there doesn't seem to be any way I can control fonts in Reader.

Any suggestions? In plain English, please, I am NOT a programmer or computer professional, just a regular human trying to use this new version that seems to have broken everything I liked about FFx.

Asked by pat.g888 1 week ago

Last reply by pat.g888 6 days ago