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cache entry contains virus

One specific cache entry always contains a trojan virus everytime I run an anti virus check. I can't say where this cache comes from as it appears even if I don't open a … (read more)

One specific cache entry always contains a trojan virus everytime I run an anti virus check. I can't say where this cache comes from as it appears even if I don't open a single new website. I delete it but it appears everytime I use the Browser again, even multiple times during one session. It is always the same entry code. Is there a way to block a specific cache entry or at least to discern where it originates?

Asked by koljahaerdrich 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

My browser is being managed by "my organization"

I wasn't quite sure what topic to put my question in, but I have the following problem: I recently went into my browser settings and saw this(I attached screenshot). what… (read more)

I wasn't quite sure what topic to put my question in, but I have the following problem: I recently went into my browser settings and saw this(I attached screenshot). what does this mean? my browser shouldn't be managed by any organization, because it's my personal computer... I thought it might be because of the vpn, but I already uninstalled vpn, but that didn't help.

Asked by veronica.verbenna 2 months ago

Last reply by TyDraniu 1 month ago

Getting message "Your browser is managed by your organization" in Linux Mint

I'm using Linux Mint cinnamon 22 and have the latest version of Firefox installed or updated from the app updates. Firefox was already installed and is my preferred brows… (read more)

I'm using Linux Mint cinnamon 22 and have the latest version of Firefox installed or updated from the app updates. Firefox was already installed and is my preferred browser. But i have the problem when i go to the settings page i see a message on top (picture attached with this post) that says "Your browser is manged by your organization".

Which is simply not true. This is my personal laptop and it belongs to me. I see an answer from Linux mint devs that they will take it up with Mozilla. But that was three years ago. Can this message be ignored or is it still the case? For peace of mind, how do i verify that something is not managing my device?

older post on this topic : https://support.mozilla.org/bm/questions/1366242 Operating system: Linux Mint 22.1 Cinnamon System: HP Envy 15t k100 personal laptop

Asked by Prasana Ramesh 1 month ago

Last reply by jonzn4SUSE 1 month ago

UNWANTED MESSAGES BEING RECEIVED

i AM RECEIVING EMAILS ALL DAY LONG FROM SECUREDJOINTNETWORK TELLING MY SYSTEM IS INFECTED.. MY SECURITY PREVENTS THAT i WANT THESE NOTICES STOPPED, BUT DON'T KNOW HOW T… (read more)

i AM RECEIVING EMAILS ALL DAY LONG FROM SECUREDJOINTNETWORK TELLING MY SYSTEM IS INFECTED.. MY SECURITY PREVENTS THAT i WANT THESE NOTICES STOPPED, BUT DON'T KNOW HOW TO DO IT.

Asked by Donald Rittenhouse 4 months ago

Last reply by James 4 months ago

Clarification on Adding Username and Password to Proxy Settings

Subject: Clarification on Adding Username and Password to Proxy Settings Dear Firefox Support Team, I hope this message finds you well. I am reaching out to seek cl… (read more)

Subject: Clarification on Adding Username and Password to Proxy Settings

Dear Firefox Support Team,

I hope this message finds you well. I am reaching out to seek clarification regarding the configuration of proxy settings in Firefox. Specifically, I would like to understand how to include a username and password along with the IP and port address when configuring a proxy server.

Currently, I can enter the IP and port address in the network settings, but I am unsure how to include authentication details, such as a username and password, for proxies that require them. Is this feature natively supported in Firefox, and if so, could you please guide me through the steps to set it up?

Thank you for your assistance, and I look forward to your response.

Best regards, Emmanuel

Asked by emmamikky19 3 months ago

Last reply by cor-el 3 months ago

Chose the wrong button result I think said lcd not available

Today as usual went to open Firefox but made the wrong choice instead of choosing do you want to allow fire fox to be your browser I chose the wrong button result message… (read more)

Today as usual went to open Firefox but made the wrong choice instead of choosing do you want to allow fire fox to be your browser I chose the wrong button result message came up cannot open I think it was something like can not use I think it was like lcd.If that makes sense please help

Asked by maritom 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

all of my open tabs are gone after i relaunch firefox

Hello, Today i launch Firefox and all of my previously opened tabs where gone. Firefox launched with new tab and none of my tabs where there. How can i restore all of my … (read more)

Hello, Today i launch Firefox and all of my previously opened tabs where gone. Firefox launched with new tab and none of my tabs where there. How can i restore all of my tabs and why this is happening, what is the reason for that? Thank you in advance.

Best Regards to all of your team and Happy Holidays.


Metodi

Asked by spawn_neo 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

my internet provider's website blocked

On approximately Jan 15th 2025, I was blocked from accessing my internet provider's website/my account. I have worked with their techs on two occasions to resolve any po… (read more)

On approximately Jan 15th 2025, I was blocked from accessing my internet provider's website/my account.

I have worked with their techs on two occasions to resolve any possible issues on their end. We have determined that the problem is with Firefox/Mozilla's security, as they show no blocks on their end.

We tried with a new account, new passwords, but are still blocked. Please advise. I have enclosed a screen shot of what happens when logging in.

Asked by drvansteiner 2 months ago

Last reply by James 2 months ago