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Session Lost due to Firefox Crash

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted.… (read more)

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

Asked by Darkmight11 5 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Disabling "run studies" telemetry breaks websites?!?

This is pretty shady Mozilla. When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:… (read more)

This is pretty shady Mozilla.

When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:

https://appointment.questdiagnostics.com/schedule-appointment/as-personal-information

Even after logging in and everything running normal, disabling the studies run by Mozilla and a quick refresh breaks the functionality of the page. All cookies were accepted and the sharing of location was allowed. On a fresh, first run, wide open Firefox people. Literally, the only change that was made was unchecking that one box. In disbelief, i tested it over and over.

Why would disabling a telemetry setting, something that should be optional, cause this to happen? Seriously, what could possibly be the reason. I'd love to hear it.

This was the final nail in the coffin to me and this is since the 0.9x days.

(posted from Supermium)

Asked by mrpectate 3 months ago

Last reply by cane 3 months ago

Restricted sites, sites restricted by Mozilla - what are they?

Hello What are the restricted sites in the Firefox extension details? What are the sites restricted by Mozilla, as referred to on the page https://support.mozilla.org/p… (read more)

Hello

What are the restricted sites in the Firefox extension details? What are the sites restricted by Mozilla, as referred to on the page https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki-nie-sa-dozwolne-na-stronach-ograniczonych-przez-mozille?as=u&utm_source=inproduct#firefox:win10:fx135 ?

Asked by BoSz Poznan 2 months ago

Last reply by Thomas 1 month ago

AirPods and Firefox

Having issues with my Bluetooth AirPods and sound in Firefox. The problem being there is no sound when the device is connected and watching a YouTube video for instance.… (read more)

Having issues with my Bluetooth AirPods and sound in Firefox. The problem being there is no sound when the device is connected and watching a YouTube video for instance. Things went wonky after the recent update to 133.0.3. At first there was no sound period. Then somehow, not even sure how, I saw that Firefox was muted in Windows (11 Pro) settings. That's a mystery unto itself since I'd never previously gone to that area. Now that I have volume through external speakers working, audio through AirPods doesn't. Everything works fine using Edge and audio from music. I know the device is connected and when that is, it's the default for where sound comes from. Used the test thing and yup there is audio. Is there something I'm missing? There must be but I can't figure out what it is. Hopefully someone reading this can point me in the right direction of resolving this issue. Thank you in advance.

Asked by Steven 6 months ago

Last reply by jonzn4SUSE 5 months ago

What are these "Quarantined Domains"?

Hello, i am wondering about the blocking of extensions on "Quarantined Domains". Is there a list of them available to explore? Who maintains this list? Can some fish… (read more)

Hello, i am wondering about the blocking of extensions on "Quarantined Domains".

Is there a list of them available to explore? Who maintains this list? Can some fishy website admin add his domain to it to block some 3rd party security addons? How can i whitelist a fishy extension on only 1 blocked site without losing the protection?

The faq articles are not really helpful for this.

Asked by SK 2 months ago

Last reply by James (On Leave) 2 months ago

Screen sharing permissions in Google Meet

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my p… (read more)

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my permissions settings have not changed and this is a problem I have started having only in the last few days.

I do not know where I am supposed to change these permissions settings.

I have checked my permissions in settings > privacy & security > permissions - there is nothing there about screen sharing.

I have checked my permissions in padlock > connection > more information > permissions and the only options I have for screen sharing are "always ask" (default), which is set. The only other option I have is "block" which is not set.

My Firefox browser is up-to-date.

Can anyone help? Thanks!

Asked by mel37 3 months ago

Last reply by jonzn4SUSE 3 months ago

Issue with Firefox Sync Not Restoring Passwords After Reinstalling Windows

Hello, I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. Howe… (read more)

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

Asked by tamemtamim700 5 months ago

Last reply by TechHorse 5 months ago

Cannot compose/reply email in Outlook

When I try to compose a new email, or reply to one, the pane opens to compose the email, but immediately closes before I can enter anything, reverting back to the Inbox. … (read more)

When I try to compose a new email, or reply to one, the pane opens to compose the email, but immediately closes before I can enter anything, reverting back to the Inbox. A new, empty draft gets created. But there is no way I can create a new email. Problem does not occur on other browsers. If I open a "New Private Window" and sign in to Outlook, I can then create the email there, but after a while the same problem occurs in that window too. Tried clearing Firefox cache temp files and cookies, but that did not resolve the problem. Using web based Outlook, Windows 10. Firefox is up to date.

Any suggestions?

Asked by dazzray 3 months ago

Last reply by jonzn4SUSE 3 months ago

Your PC doesn't have an app that can open this link. Try looking for a compatible app in the Microsoft Store.

Installed Firefox on my laptop. Already running on my desktop. Whenever I try to open a link, I get: Get an app to open this 'microsoft-edge' link Your PC doesn't hav… (read more)

Installed Firefox on my laptop. Already running on my desktop.

Whenever I try to open a link, I get: Get an app to open this 'microsoft-edge' link

Your PC doesn't have an app that can open this link. Try looking for a compatible app in the Microsoft Store.

Is this Microsofts way of saying "Use Edge?" Can I change settings to make it work?

Asked by PathMan 4 months ago

Last reply by John Son 4 months ago

Right Click Menu is Broken

My Firefox desktop app recently updated. After it updated, I now cannot access anything by right clicking. When I right click, a giant window of options shows up (see ima… (read more)

My Firefox desktop app recently updated. After it updated, I now cannot access anything by right clicking. When I right click, a giant window of options shows up (see image). It doesn't change no matter what I click on. When I try to select something in the giant window of options, nothing happens. I'm having a very hard time with it, particularly because I can't open links into new tabs now.

Asked by apoquogue 4 months ago

Last reply by cor-el 4 months ago

no sound with video when video icon up fully

For the past several days I have not had any sound when linked to video from news email and others. The sound icon on the face of the video is completely at fullest. I … (read more)

For the past several days I have not had any sound when linked to video from news email and others. The sound icon on the face of the video is completely at fullest. I am 88 years old and have very limited digital skills. I have not been able to understand how to restore the sound. Don't understand why or how this happened. Please help. Susan J Morris

Asked by Susan J Morris 2 weeks ago

Last reply by Denys 2 weeks ago

Firefox won't load any websites but other browsers can

Suddenly this morning Firefox stopped connecting to any websites. It never gives an error message, it just tries to connect forever. Chrome and Edge can both access the i… (read more)

Suddenly this morning Firefox stopped connecting to any websites. It never gives an error message, it just tries to connect forever. Chrome and Edge can both access the internet without problems. I'm running Windows 11 Pro, and here's what I've tried so far:

Malwarebytes disabled Firewall disabled Turned off all add-ons/extensions Firefox uninstalled and reinstalled Firefox, Windows, Malwarebytes, etc all updated Cache & cookies cleared Refresh Proxy use disabled IPv6 enabled DNS prefetching set to "true" Full malware scan by Malwarebytes Computer restarted (several times)

Any other ideas? Thanks!

Asked by office903 2 months ago

Last reply by jonzn4SUSE 2 months ago

My Facebook account has been suspended

Hello Facebook Team, When i login my Facebook account i find this problem that; We received your information Check your email for an update on your request, and to find… (read more)

Hello Facebook Team, When i login my Facebook account i find this problem that;

We received your information Check your email for an update on your request, and to find out what other information we need. We will only be able to complete your review when you've sent us this information. We're always looking out for the security of our community, so you can't use Facebook while we review your information. Log out from (Somrat Chowdury) Please sir solve this isue soon as soon Possible :)

My Facebook Account Information; Email - [edited] @gmail.com Facebook name -Somrat Chowdury Date of Birth -[edited]

Asked by Somrat Chowdury 5 months ago

Last reply by James (On Leave) 1 month ago

installing latest version of Firefox

I want to install latest version of Firefox due to come into effect on 14th January but my Mac OS X won't allow it to happen probably because it is out of date and unsupp… (read more)

I want to install latest version of Firefox due to come into effect on 14th January but my Mac OS X won't allow it to happen probably because it is out of date and unsupported I would be grateul for help on this please ( I have reached the limit of OS X on my current desktop) Charles

Asked by stoneccsf 5 months ago

Last reply by James (On Leave) 5 months ago

Why most extensions (addons) are not updated for last 2 years that are under "Recommended extensions"?

Why most extensions (addons) are not updated for last 2 years that are under "Recommended extensions"? I checked many, not all, are updated since 2022 and 2023. Chrome u… (read more)

Why most extensions (addons) are not updated for last 2 years that are under "Recommended extensions"?

I checked many, not all, are updated since 2022 and 2023. Chrome updates them and allows them to be usable with newer versions of Chrome and other browsers that support Chrome extensions.

And same addons on Chrome extension store are updated but not on Firefox addon store.

Is Firefox not focusing on security and updates anymore?

Asked by Vik (Fiery Foxes) 🦊🧡🍂 3 months ago

Last reply by James (On Leave) 3 months ago

I need to see my extensions in the browser bar!!!!

I need to see my extensions in the browser bar!!!! Why did you remove this feature. Super annoying. If I click where the extensions should be I get taken to (see screensh… (read more)

I need to see my extensions in the browser bar!!!! Why did you remove this feature. Super annoying. If I click where the extensions should be I get taken to (see screenshot) other screenshot are my extensions that I have to go into Firefox/settings/Manage Firefox themes in Extensions & Themes. It does absolutely no good if I cant access my extensions such as Video Downloader

Asked by smccrory 2 months ago

Last reply by Logosor 2 months ago