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  • Archived

Why does my computer switch into sleep mode after five minutes of inacivity when browsing with Firefox Quantum?

Greetings. It turns out when I have Firefox Quantum focused, and leave it inactive for around five minutes, my computer goes to sleep. That doesn't happen when I have it … (read more)

Greetings.

It turns out when I have Firefox Quantum focused, and leave it inactive for around five minutes, my computer goes to sleep.

That doesn't happen when I have it running in the background, or not at all.

It's getting frustrating, it happened quite a few times, and I now I am CERTAIN, that it IS Firefox's doing Firefox Quantum's doing.

Asked by Shiverous 2 years ago

Last reply by Tonnes 2 years ago

  • Archived

Why is it that since updating this morning my computer is loading everything super slow and timeing out sometimes??? Not happy

I have been in school for almost two years now and now that i have 25 days left and need to upload and check a lot of stuff online firefox has an issue with my schools we… (read more)

I have been in school for almost two years now and now that i have 25 days left and need to upload and check a lot of stuff online firefox has an issue with my schools webpages and it takes forever to load them and sometimes they are dropped because of the loading time... The new update that installed today said it would be fast and it is anything but!!!

Asked by davidmcdowell77 2 years ago

Last reply by jmathies 2 years ago

  • Archived

Why does my Firefox icon in the dock turn into a light blue box with an A ?

Sometimes the icon for Firefox in the dock turns into a light blue rectangle box with a thin white border around it and a capital "A" that is made from a pencil, paintbru… (read more)

Sometimes the icon for Firefox in the dock turns into a light blue rectangle box with a thin white border around it and a capital "A" that is made from a pencil, paintbrush and ruler.

Sometimes in the past, it has helped to remove that icon from the dock and then start up Firefox again and then say "keep in the dock" and then the usual Firefox icon appears again and sticks, but that didn't work this time.

It's harder to identify Firefox if it doesn't have the usual little orange fox icon.

I have a Mac Mini (late 2014) running 10.13.1 High Sierra. This problem just recently reappeared, but not immediately after installing High Sierra.

I have searched around and can't find a solution for this.

I'm attempting to upload a screenshot of my mouse cursor pointing at Firefox in the dock and the generic icon.

Asked by lisaviv 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Latest update is causing not respodning issues on every search.

With the newest update 17/11/2017 while typing in the address bar or searching, firefox freezes and gives not responding messages. It eventually followos through but thi… (read more)

With the newest update 17/11/2017 while typing in the address bar or searching, firefox freezes and gives not responding messages.

It eventually followos through but this is not its normal behaviour and as a coder I would view this as a critical failure with a release.

Please fix :)

Asked by AlexTR 2 years ago

Last reply by philipp 2 years ago

  • Archived

Every time I open Mozilla, my PC will freeze.

I have Mozilla Firefox last version 57 I think, and every time I open the browser my PC freezes. It doesn't freezes right away, it may think minutes to hours, but it will… (read more)

I have Mozilla Firefox last version 57 I think, and every time I open the browser my PC freezes.

It doesn't freezes right away, it may think minutes to hours, but it will certainly freeze.

Some time sit happens with other browsers opened, some times it happens just with Firefox opened. But it freezes.

I'm using Windows 10 Pro x64, Anniversary Update, I think. Build 1709. I also have Eset Smart Security 10 as my antivirus.

Asked by BadBird70 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

My firefox keeps crashing all the time and i cant find out why

Firefox crashes completly randomly and i have turned of Hardware acceleration and still keeps crashing randomly. Here are some crashes. Any ideas? bp-0cf65d61-8bea-4cc7-9… (read more)

Firefox crashes completly randomly and i have turned of Hardware acceleration and still keeps crashing randomly. Here are some crashes. Any ideas?

bp-0cf65d61-8bea-4cc7-9341-c5ac50171127 2017-11-27 21:21 e99e6591-f5e0-4b1c-86bc-0cf114335bf5 2017-11-27 21:13 3421e21c-371c-469e-a66e-811f402ddf1c 2017-11-27 21:12 b33f7cbb-aac9-4043-8016-a8bdfaaa49ba 2017-11-27 21:01

Asked by Bennon 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox crashes

I updated Mozilla Firefox and it restarted itself to apply updates but it couldn't start again and crashed every time i open it. I uninstalled it, deleted all its file fr… (read more)

I updated Mozilla Firefox and it restarted itself to apply updates but it couldn't start again and crashed every time i open it. I uninstalled it, deleted all its file from various locations & tried to install again but the same problem persists again and again...

Asked by tabishali999 2 years ago

Last reply by cor-el 2 years ago

  • Archived

New Firefox Quantum extremely slow &

I upgraded to the new Firefox Quantum a few days ago and it is extremely slow. The previous version was brilliant and I never had any problems with slowness. It is slow… (read more)

I upgraded to the new Firefox Quantum a few days ago and it is extremely slow. The previous version was brilliant and I never had any problems with slowness. It is slow opening a new Tab, slow going back to the previous page, slow just opening a page at all & sometimes doesn't load the page properly so I have to reload only to have the same problem with it not loading properly: I am talking like sometimes more than 10 minutes. Occasionally, it will work fine but most of the time, it is just painful! And with Quantum obviously trying to do "whatever it is" to load a page, it is slowing my system down to a crawl. I have had to use Google Chrome in the interim and it is fast and not having any problems. it is not our Internet speed as everything else is fine. I am using Windows 7 Professional. How do I roll back to the old Firefox in the interim until this issue can be sorted out. Thank you for your time.

Asked by jozzabear2 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox crashes

If I leave Firefox open too long or my machine goes to sleep, Firefox crashes and causes my machine to reboot. Firefox 57.0.4 (64-bit) System Details Mac OS X El … (read more)

If I leave Firefox open too long or my machine goes to sleep, Firefox crashes and causes my machine to reboot.


Firefox


57.0.4 (64-bit)


System Details


Mac OS X El Capitan (10.11.6) MacBook Pro (15-inch, Mid 2010) Processor 2.66 GHz Intel Core i7 Memory 8 GB 1067 MHz DDR3 Startup Disk Macintosh HD Graphics NVIDIA GeForce GT 330M 512 MB

Asked by pherbert 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox Developer Edition : 57.0b3 (64-bit) I can not restore previous tabs after closing the browser. It keeps showing empty. Is this common after the update?

I recently upgraded to the 57.0b3 (64-bit) dev edition of Firefox. It's generally great all around. However since the update if I close my browser with tabs open and re… (read more)

I recently upgraded to the 57.0b3 (64-bit) dev edition of Firefox. It's generally great all around. However since the update if I close my browser with tabs open and re-open I am unable to restore the previous tabs/session. The recently closed tabs read blank. Has this been changed since the update?

Asked by 4wmg-Cameron 2 years ago

Last reply by philipp 2 years ago

  • Archived

How to disable 3d video in 57.0?

Since my Firefox automatically updated to 57.0, all video (youtube, vimeo etc.) is being played in 3d. Since i don't wear any occulus rift kinda glasses, it gets quite an… (read more)

Since my Firefox automatically updated to 57.0, all video (youtube, vimeo etc.) is being played in 3d. Since i don't wear any occulus rift kinda glasses, it gets quite annoying to watch purple greenish video's. I figured it's probably some new setting, since i never had this problem before and it appears on all online video sites i've tried so far. I can't figure out where to turn this switch off? I have barely any extensions or plug-ins that could cause the trouble, only 2 add-ons (Adblocker ultimate and Privace badger) but i'm guessing they would rather block content then try to make it suitable for modern devices. Any help on this? It would be nice to watch something normally again since the fun of it is gone by now.

Asked by NamleBam 2 years ago

Last reply by philipp 2 years ago

  • Archived

Firefox 57 video rendering issue

https://www.youtube.com/watch?v=o4cS8prFzjY These errors keep popping in the graphics log when video or gif is rendered wrong: CP+[GFX1-]: [D2D1.1] 4CreateBitmap failure… (read more)

https://www.youtube.com/watch?v=o4cS8prFzjY


These errors keep popping in the graphics log when video or gif is rendered wrong: CP+[GFX1-]: [D2D1.1] 4CreateBitmap failure Size(32,24914) Code: 0x80070057 format 0

So far this only happens with gif/gifv or .mp4 or similar files, html5 youtube has no problem what so ever.

Asked by Kizmo 2 years ago

Last reply by philipp 2 years ago

  • Archived

Since the newest update, my firefox has been so slow

I've updated to the newest version of firefox but the connection is terrible. I tried using edge and it was normal. I accessed youtube, it only showed "connecting" symbol… (read more)

I've updated to the newest version of firefox but the connection is terrible. I tried using edge and it was normal. I accessed youtube, it only showed "connecting" symbol, I tried edge and I was fine.

Asked by christopher.ganda 2 years ago

Last reply by philipp 2 years ago

  • Archived

Opening new tab (firefox 57.0) causing BSOD in Win 10 with BAD_POOL_CALLER code

Hi, as topic suggest I?m having BSOD crashes recently. They occur almost every time I'm opening a new tab on new firefox quantum (57.0). Other than that recently I've add… (read more)

Hi, as topic suggest I?m having BSOD crashes recently. They occur almost every time I'm opening a new tab on new firefox quantum (57.0). Other than that recently I've added new Monitor (Dell U2417HJ) to my setup. I've done driver check/updating using Driver Easy, but BSOD still occurs. Next, I installed BlueScreenView to scan the *.dmp file. It shows that last crash was caused by tcpip.sys driver. Here is a link to my *.dmp file: https://1drv.ms/u/s!ArPqFGF0mm6qmHYuADV-JbCiQYme Any help would be appreciated.

Asked by cagi 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Can't open Explorer

When I right-click on a download and select "Open Containing Folder" nothing happens. However, if I click "Show Downloads Folder" in the libraries menu a directory (and t… (read more)

When I right-click on a download and select "Open Containing Folder" nothing happens. However, if I click "Show Downloads Folder" in the libraries menu a directory (and the correct one as well) opens. If I click "Open Folder" in about:profiles, then nothing opens even though the location exists. This is occurring on a Windows 2008 64-bit OS with build Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0.

Asked by deciusmagnus 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Want to downgrade to Previous FireFox Browser

My Husband recently upgraded from the previous FireFox to the New FireFox Quantum without my approval. My Mac computer is in my name! I do not like the new FireFox Quantu… (read more)

My Husband recently upgraded from the previous FireFox to the New FireFox Quantum without my approval. My Mac computer is in my name! I do not like the new FireFox Quantum! I want to go back to the previous Fire Fox Browser, Can you please help me? and direct me to where I can downgrade to the latest or very last Version of Fire Fox1? Fire Fox Quantum is Buggy, it is SLOW, I can Not select the URL Box and copy and Paste the URL, I can not open a new Tab! and I think sometimes it affects My OS? I want to get Rid of IT!

Asked by TrishaFoster769 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

on 14-11-2017 I have updated Firefox and it is now superslow in everything ;-(

Today we’re thrilled to introduce you to our brand new browser — Firefox Quantum. What you’ll notice first is that the new Firefox is blazing fast. This message was 14-11… (read more)

Today we’re thrilled to introduce you to our brand new browser — Firefox Quantum.

What you’ll notice first is that the new Firefox is blazing fast.

This message was 14-11 in my mailbox and I have made a update, I restarted my computer with windows 10 64bit and now the new browser is incredebly slow in everything I do in Firefox Quantum, typing or a new search, name it and it is superslow.

Example, to write this question took me more than 15 minuits

Asked by Stoffel-68 2 years ago

Last reply by Kosakk01 2 years ago