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Fire fox keeps crashing on bootup

Firefox keeps crashing, when I boot it up a prompt appears for half a second asking if I'd like to go to safe mode, but the prompt window instantly closes after half a se… (read more)

Firefox keeps crashing, when I boot it up a prompt appears for half a second asking if I'd like to go to safe mode, but the prompt window instantly closes after half a second. I have tried refreshing the app, uninstalling, and reinstalling, and nothing seems to work. The app was working a day before this. How can I get it to work properly again? It is worth noting that I had to ask my parents to allow my computer to use firefox the day before all this happened, but after that, it worked fine. Only now there are crashes every time.

Asked by famarquesarchilla 1 day ago

Last reply by paigemcnamara 2 hours ago

Using Microsoft Sharepoint with Firefox - doesn't allow file drag-and-drop

My company lets employees use whatever browser they want. I always use Firefox. My company uses Sharepoint for all internal files. I frequently need to save e-mail attach… (read more)

My company lets employees use whatever browser they want. I always use Firefox. My company uses Sharepoint for all internal files. I frequently need to save e-mail attachments from the Outlook e-mail (app version, not browser version) into Sharepoint in a browser tab. Firefox will let me drag-and-drop files from my desktop into Sharepoint in a browser tab, but it will NOT let me drag-and-drop files directly from an Outlook email attachment into Sharepoint in a browser tab. I tested this in Chrome, and Chrome allowed it. This sounds like a minor thing, but dropping to my desktop first then into the browser is an annoying step that adds up to valuable minutes over the course of a work day. Is there a setting or anything I can change to get Firefox to allow the drag-and-drop directly from an Outlook e-mail? I'd very much like to not have to use Chrome for this functionality.

Asked by egyles 5 months ago

Last reply by cor-el 5 months ago

Update on/about 21 April 2021 broke WidevineCDM for many users, breaking Netflix/Spotify/etc. (thread of threads)

Each of the threads below is someone reporting the same problem (which I also have), with the same timing. Suddenly on 21 April 2021 all (?) major streaming sites started… (read more)

Each of the threads below is someone reporting the same problem (which I also have), with the same timing. Suddenly on 21 April 2021 all (?) major streaming sites started to give "The WidevineCDM plugin has crashed" message and ceased to work .

https://support.mozilla.org/en-US/questions/1333289 https://support.mozilla.org/en-US/questions/1333332 https://support.mozilla.org/en-US/questions/1333503 https://support.mozilla.org/en-US/questions/1333613 https://support.mozilla.org/en-US/questions/1333506 https://support.mozilla.org/en-US/questions/1333571

No suggested fix works. Reinstalling does not help, toggling DRM application does not help. It was obviously the update (at least for users on 78.10.0esr with OS X 10.9.5) that did it. Is there some way to get this registered as a bug?

Asked by pauls.filter 3 months ago

Last reply by cor-el 2 months ago

May need to install the required video codecs

# My problem When i go to some site with video (for example https://www.openproject.org/ ) i have the following message : "To play video, you may need to install the requ… (read more)

# My problem

When i go to some site with video (for example https://www.openproject.org/ ) i have the following message : "To play video, you may need to install the required video codecs".

# Spec

I run Firefox Beta in Fedora, it's installed in /opt/ folder. I have the "normal" version of firefox too and the video works well.

# Some other infos

The video seem to be a mp4 video and i have the following package installed in my fedora GStreamer Multimedia Codecs (Multimedia plauback for APE, AVI, DV, FLAC, FLX, Flash, MKV, MP4, Speex, VP8, VP9 and WAV).

Asked by bouteiller.alan 3 months ago

Last reply by cor-el 2 months ago

After 89.0.1 update on Windows, Firefox will not release the audio device, not allowing the computer to sleep.

Since the 89.0.1 update on Windows 10 21H1 (Build 19043.1055), Firefox will not let my PC sleep, unless I quit and re-open Firefox. There is no audio playing on any tabs,… (read more)

Since the 89.0.1 update on Windows 10 21H1 (Build 19043.1055), Firefox will not let my PC sleep, unless I quit and re-open Firefox. There is no audio playing on any tabs, but after a while of using Firefox on YouTube or whatnot, it will not release the audio device to let Windows put my monitors to sleep even though all playback has ended.

This can clearly be seen by running "powercfg /requests" as an administrator.

With videos playing, as expected Firefox reserves the audio device, as well as an Execution request.

Output: [ PS C:\WINDOWS\system32> powercfg /requests DISPLAY: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe display request

SYSTEM: [DRIVER] High Definition Audio Device (HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_10438581&REV_1000\4&2d156fef&0&0001) An audio stream is currently in use.

AWAYMODE: None.

EXECUTION: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe non-display request

PERFBOOST: None.

ACTIVELOCKSCREEN: None. ]

But after you stop playing the video the output becomes: [ PS C:\WINDOWS\system32> powercfg /requests DISPLAY: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe display request

SYSTEM: [DRIVER] High Definition Audio Device (HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_10438581&REV_1000\4&2d156fef&0&0001) An audio stream is currently in use.

AWAYMODE: None.

EXECUTION: None.

PERFBOOST: None.

ACTIVELOCKSCREEN: None. ]

You can see the audio device doesn't get released, and the only resolution is to quit and restart Firefox.

This doesn't always happen, but does happen after a while.

Asked by Nabeel Rahimpour 1 month ago

Last reply by Seamus Everywhere 2 days ago

Firefox won't load certain pages properly

Spontaneously, Firefox is now unable to load certain websites properly: Twitter won't show tweets, streaming websites won't play, and sites like Wikipedia have lost their… (read more)

Spontaneously, Firefox is now unable to load certain websites properly: Twitter won't show tweets, streaming websites won't play, and sites like Wikipedia have lost their formatting. Other websites seem completely unaffected, like YouTube, Pinterest, and news sites. This is only happening on Firefox, as my other browsers are unaffected, but Firefox is my default and I don't want to have to switch.

I've tried restarting both the browser and my PC, clearing the cache, turning off my firewall and anti-virus, disabled add-ons, and unregistered service worker... I'm out of ideas.

I've included some images to show what I mean.

Asked by swain.commission 1 month ago

Last reply by Chris Mortland 4 days ago

Firefox storages are broken

It has been a while that gmail and whatsapp web version wouldn't load on Firefox. After some time researching I saw that my Firefox ESR storage are broken. Especially: … (read more)

It has been a while that gmail and whatsapp web version wouldn't load on Firefox. After some time researching I saw that my Firefox ESR storage are broken. Especially:

  • QuotaManager
  • Bad: Totally Broken. (fullyBroken)
  • IndexedDB
  • Bad: Totally Broken. (fullyBroken)
  • Cache API
  • Bad: Totally Broken. (fullyBroken)

Is there any way to fix this? I'm using Firefox ESR on Linux and it seems there isn't new Firefox ESR updates.

Asked by thecowmilk 1 week ago

Last reply by cor-el 4 days ago

Scrolling ghosts

(I'm using a desktop with Windows 10 without the recent disservice pack update.) This issue is a recent development, even newer than the weird sans serif font issue that … (read more)

(I'm using a desktop with Windows 10 without the recent disservice pack update.)

This issue is a recent development, even newer than the weird sans serif font issue that began with Firefox 90. The issue is intermittent.

When I scroll down a page using the wheel on my Logitech M510, parts of the page will refresh at different speeds. Usually this is noticeable as the illusion of a diagonal line and disappears as soon as scrolling stops. Sometimes part of the prescrolling display will remain rather than changing with the rest of the screen, usually as a rectangle. I've also started getting only partial display of dialog boxes when editing in Wikipedia, in which only part of the image changes.

The rectangular area not updated is usually near the centre of the screen. The Wikipedia box issue has the opposite issue - the only part of the box that appears is in the same spot that fails to refresh when scrolling.

If I tap on an arrow key, the unrefreshed portion of the screen gets back in sync with the rest.

The issue seems unrelated to website, occurring on Wikipedia, Facebook, and Google.

I disabled the Proton interface within a week of its appearance because it wasted so much vertical screen space, if that's any clue.

Asked by OilCanHarry 1 week ago

Last reply by cor-el 1 week ago

Firefox eats 15+ GB of ram and about:perf shows NOTHING

FF regularly eats more than 15 gigs of ram. While I have dozens of tabs opened, they are not loaded (max 10 loaded at any single time). About:performance is the most usel… (read more)

FF regularly eats more than 15 gigs of ram. While I have dozens of tabs opened, they are not loaded (max 10 loaded at any single time).

About:performance is the most useless monitoring tool i have ever seen.

Asked by eric_sos_jeuxvideo 1 week ago

Last reply by cor-el 6 days ago

Firefox Mac will not open links .

When I am in an open page in Firefox 90.02 and try to open a link MOST OF THE TIME It will post the error message below and not let me proceed. I can tell from other post… (read more)

When I am in an open page in Firefox 90.02 and try to open a link MOST OF THE TIME It will post the error message below and not let me proceed. I can tell from other posts that this is not uncommon, but I cannot find a posting that is useful.

Thus far I have 1. reset/repaired Firefox 2. ensured that Firefox has full access to my computer and the internet and that the Firewall is off. 3. reset all the security and privacy settings to the lowest settings or turned them off including pop-up blocking, tracking, really all settings, cleared the cookies and caches.

What am I missing? Randy Black

Asked by Rand 1 week ago

Last reply by FredMcD 1 week ago

The new version of Firefox 90.0.2 doesn't work with many websites

Several websites I use frequently, including Facebook, the Macquarie Dictionary and even Mozilla's own support website, don't work properly with the new version of Firefo… (read more)

Several websites I use frequently, including Facebook, the Macquarie Dictionary and even Mozilla's own support website, don't work properly with the new version of Firefox. I even had to use Google Chrome to access this support page, as I couldn't get past the login page using Firefox. When I first opened the new version, Firefox told me that I had to enable cookies for it to work. I went to Preferences and checked that cookies were definitely enabled. I quit and restarted both Firefox and the entire computer, checked that cookies were still enabled and it still doesn't work. Why is this happening? I don't want to change my default browser permanently, but I need it to work for me. Can anyone help?

Asked by lordwhybro 1 week ago

Last reply by FredMcD 1 week ago

Playing video on Google Drive stops on 720p

When playing videos on Google drive on 720p, it intermittently stops. If resolution is set to automatic, resolution changes to 360p. On another browser it works fine on 7… (read more)

When playing videos on Google drive on 720p, it intermittently stops. If resolution is set to automatic, resolution changes to 360p. On another browser it works fine on 720p. The issue persists with hardware acceleration disabled and in safe mode.

Asked by barbosa.andre 1 week ago

Last reply by JP 5 days ago

Latest Version of FireFox renders about 80 times slower than previous versions?

We have a page that showes total work times of employees on a timeline which holds data for one year. This totals in 106219 nodes on that page. Previous versions of FireF… (read more)

We have a page that showes total work times of employees on a timeline which holds data for one year. This totals in 106219 nodes on that page. Previous versions of FireFox did not had issues with this, other browsers (Opera, Chrome, Edge) have also no issues and render the page in about 2 - 3 seconds. Not so Version 90.0.2 (32 bit). It now takes 4 minutes to render this page completely. Trying to debug this is impossible cause during rendering the browser is not responsive at all. Is this a bug that sneaked in or what can we do? This happens on fresh installs of Windows 10 with fresh installs of FireFox, that said it's not something that could be reset or cleaned etc. Any Ideas as to why FireFox struggles now with above mentioned number of nodes as oposed to earlier versions?

BR Markus

Asked by markus08 6 days ago

Last reply by cor-el 4 days ago

RSS feeds broken - content security policy issue?

Since I upgraded to Firefox 90.0, my RSS feeds can not longer be refreshed in my feed reader. I get a 403 error ("access denied"). When I check the debug information on t… (read more)

Since I upgraded to Firefox 90.0, my RSS feeds can not longer be refreshed in my feed reader. I get a 403 error ("access denied"). When I check the debug information on the URL, it says:

Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”).

I am using Feedbro on Firefox 90 on Ubuntu 20.04 on two different computers, and getting same problem.

Clearing the cache, trying other feed readers, deleting cookies etc do not help.

A sample feed URL: https://news.google.com/rss/search?hl=en-US&gl=US&q=mozilla&ceid=US:en In Firefox, I can open a tab and see the text file. But Feedbro, or any other reader, cannot detect the feeds on this page any more.

Any advice? I absolutely rely on RSS feeds for my work.

Thank you kindly!

Asked by oryza 6 days ago

Last reply by TyDraniu 6 days ago

Tab Glitching/Tearing?

I'm having an issue with Firefox, randomly when tabs are clicked on they do this really quick tear thing. It's completely random and only started happening recently. It's… (read more)

I'm having an issue with Firefox, randomly when tabs are clicked on they do this really quick tear thing. It's completely random and only started happening recently. It's not because I'm using to many resources or anything I'm not even over 70% for anything.

Can anyone help?

Asked by Takan 6 days ago

Last reply by timo16 6 days ago

Firefox blurry after update to version 90.0.2 (64 bit)

I updated Firefox yesterday and since then everything in Firefox is blurry, except for some drop down menu's for some reason. Everything else is... I use two 4k 60hz moni… (read more)

I updated Firefox yesterday and since then everything in Firefox is blurry, except for some drop down menu's for some reason. Everything else is... I use two 4k 60hz monitors. On both of these they are blurry. It also seems like everything moves up and down a pixel when giving input (like keyboard or mouse inputs). I added an image of the blurriness. Does anyone know how to fix this?

Note: This is the only software experiencing this problem.

Best regards

Asked by JezusHimself 6 days ago

Last reply by cor-el 5 days ago

Speed Degradation

I have used Firefox successfully for years and never had any significant problems. Now, (version 90.0.2) all of a sudden I'm getting severe speed degradation using intern… (read more)

I have used Firefox successfully for years and never had any significant problems. Now, (version 90.0.2) all of a sudden I'm getting severe speed degradation using internet web pages. My normal speed with comcast is around 170 mbps but now getting less than 50 mbps with Firefox. Oddly, I am getting normal speed when using the Chrome browser. Comcast has run their checks and found no problems.

Asked by honorius 6 days ago

Last reply by FredMcD 6 days ago

Data clogging my browser.

My Firefox browser is constantly showing 1 GB of disk space used. I've set up automatic clear of site data and cookies. I'm constantly having to clear all data and then… (read more)

My Firefox browser is constantly showing 1 GB of disk space used. I've set up automatic clear of site data and cookies. I'm constantly having to clear all data and then sign in to all my usual websites all over again. I'm not able to get onto my banking websites most likely due to this data clog. I'm SO TOTALLY tired of this constant cycle of trying to clear my data and accessing my usual websites. I'm using Firefox for many years without this trouble. I'm one week away from changing browsers. If I go to Safari I am not finding this trouble. Chrome is my next choice. I use my Mac computer for personal use only and my firefox is up to date. I'm using Big Sur on my macbook pro. What is going on?? Without a solution I'm out of here.

Asked by Bonnie Gallogly 6 days ago

Last reply by cor-el 5 days ago

Firefox bloquea equipo

Soy usuario de firefox con Ubuntu 18.04. En varias ocasiones al tener varias pestañas de navegación el equipo se bloquea por completo, solo es posible forzar el apagado c… (read more)

Soy usuario de firefox con Ubuntu 18.04. En varias ocasiones al tener varias pestañas de navegación el equipo se bloquea por completo, solo es posible forzar el apagado con el boton de encendido. También creo que este problema lo tenia con Ubuntu 16.

¿Alguna sugerencia?

Asked by jluishg 5 days ago

Last reply by JP 4 days ago