Firefox Community Forum

Hello! Since the latest update to Firefox (153, I believe) my Firefox has not worked. It starts up perfectly fine, but quickly freezes, becomes non-responsive, and needs to be closed. No matter how many times I attempt to open it, the same thing occurs. There’s been been occasions where it hasn’t frozen immediately so I have been able to turn off hardware acceleration as well as remove my theme and disable all my add-ons/extensions, but this has done nothing. Creating a new profile does not help, nor does trying Safe Mode: the same thing happens no matter what. I tried to reinstall the update, but this also did nothing. I haven’t yet tried to uninstall & reinstall or do a Firefox refresh as those are my last resorts and I won’t do them unless I’m sure they’ll make a difference. I haven’t downloaded any new extensions recently, and this only started happening after the most recent update. I’m not sure what else I can try at this point, and am very frustrated.

On a new laptop with Win11 Home (x86-64) with Firefox just installed, the cache size is 54 MB. When Privacy and Security -> Clear Browsing Data is clicked, Firefox hangs - no input is accepted and nothing appears to be happening. On closing Firefox and then reopening the cache size is reduced and Clear Browsing Data operates as expected.

Why is the cache size (54 MB) so large? Why does Clear Browsing Data hang Firefox?

When playing YouTube videos in Firefox, the video constantly hangs or freezes. I have to restart the browser to continue playback. This happens every time I try to watch videos on youtube. what is going on?

Gentlemen, isn't your browser using a lot of RAM? I've been freaking out about it in recent years. That's only with 25 tabs open!! Despite the fact that the system was installed just a day ago, without any tweaks!!!

For those of us that do want to use AI for work performance enhancement purposes, I have a question and also a comment for the Development Team. Here is the scenario real quick. I use Mozilla Firefox as my trusted browser today and that means that I open other AI systems such as ChatGPT, Grok, Gemini, etc. within this browser and could at times be running multiple browser sessions at the same time. My question is, will the Mozilla new AI Features attempt to try and compete with my other chat sessions for data capture, response and participation if I keep portions or the whole system enabled? The last thing I need is Mozilla AI as the selected browser now interfering with my other work flow processes in anyway including just listening along which would significantly increase the amount of resources used to run the Mozilla AI in parallel with other AI systems on my computer. I have heavy work loads at times and am already experiencing browser delays in processing data (even when setting up separate project chats for specific tasks) because of too many added features within all of the AI systems like historical chat session quick links on the right side of the screen. That's a ton of data that ends up getting stored/cached, referenced and processed with each command executed. I don't mind using Mozilla AI within the browser for general personal surfing and Q&A purposes but I can see this potentially becoming a big issue for us creators working with large image data processing tasks in other AI systems via the Mozilla browser. I will unfortunately be turning all of these Mozilla AI features off to start because I am not sure there really is a clear separation path for resource allocations within the browser now keeping my experience fast and efficient. Most likely this will force me into using a different browser product for personal vs business until things are much clearer. Hoping to learn a little bit here and see that things like this are being taken into consideration, even if it is a product roadmap enhancement for release sometime in the near future. Thanks so much!

I am a home health nurse, and I use Firefox to enter my notes on my visits, but very often, I get a message when I try to save my work to Wait Until Page Finishes Loading and I have to start over, makes me want to switch to another browser.

Ctrl key is shrinking my pages , unable to use any shortcuts due to it. Happened just now after the newest update to 152.1. It happens on every page. Also Login drop-down won't stay open long enough to select anything, it open and immediately closes.

For the past month this browser has been really slow. I have cleared cache, deleted all history and its really slow. I'm using starlink for internet. any suggestions

I open Firefox, my browser, then I type in the site I want to open. It opens fine, however, when I try to open another site I want to open nothing happens except a little dot in front of the requested site keeps going back and forth, but nothing opens. I then have to close the browser, re-open the browser and key in the site I want. WHY? What am I doing wrong. Please keep in mind that I am not a computer savvy person and don't understand much about them. I do know however that Firefox used to work on my computer before update 150 and 151 were downloaded without a hitch. I have tried everything I could think of to fix the problem without success. I am beyond frustrated and need this fixed.