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Trouble accessing an account

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I … (read more)

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I don't like that format and would much more prefer Firefox. Is there a problem, or were they just brushing me off? How can I get into Ancestry using Firefox again? Can you please advise.

Thank you.

Asked by Lynda Quig 5 months ago

Last reply by cor-el 5 months ago

Question on Storage\Archives foler

In the appdata\roaming\Mozilla\Firefox\Profiles\xyz\storage\archives folder there are 2 folders, \0 and \default. They contain over 500MB between them and are not cleare… (read more)

In the appdata\roaming\Mozilla\Firefox\Profiles\xyz\storage\archives folder there are 2 folders, \0 and \default. They contain over 500MB between them and are not cleared out by removing all website data (it did clear out Storage/Default). Can the content of these 2 folders be deleted? The \0 folder contains 30 folders with dates for the folder name ranging from 2022-01-16 to 2023-10-26 for a total of 115 MB. The \default folder contains over 1000 folders dated from today back to 2017 for a total of 475 MB. The names of the folders in \default are variations of websites visited and pages I have saved elsewhere (https++++www.xyz.com and file++++c++doc+ etc.)

I tried searching "storage\archives" and came up blank, I hope no one else has answered this in some other thread. Thank you for any info.

Asked by reicher2000 5 months ago

Last reply by cor-el 5 months ago

https://timesofindia.indiatimes.com/technology/tech-news/government-issues-important-warning-for-mozilla-firefox-web-browser-details/articleshow/108710664.cms

The news appleared in Indian press and it says do not use mozzila . Please advise: the link follows; https://timesofindia.indiatimes.com/technology/tech-news/government… (read more)

The news appleared in Indian press and it says do not use mozzila . Please advise: the link follows;

https://timesofindia.indiatimes.com/technology/tech-news/government-issues-important-warning-for-mozilla-firefox-web-browser-details/articleshow/108710664.cms

Please advise

Avi

Asked by AVTAR 5 months ago

Last reply by zeroknight 5 months ago

background-blend-mode is no longer functioning as it should with color option

Hi, I created a website with a pretty simple css in the body of the page. I have a background image, but its colors are too dominant, so I also added a background color … (read more)

Hi,

I created a website with a pretty simple css in the body of the page. I have a background image, but its colors are too dominant, so I also added a background color property to make the background more "pale". This approach worked perfectly in Chrome and I am 99% sure that I also tested this back then in Firefox and it worked as expected.

Now, only a white background is displayed in Firefox (Chrome works perfectly), which is interesting, because nor the image nor the set colour is white (well... the colour is white, but it is semi transparent). Did I miss something or is this an accidentally added bug in Firefox?

For your reference I attach a minimal working (in Chrome the paler background is displayed properly, in Firefox white page) example (note: change image url to whatever):

html:

<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <link rel="stylesheet" href="styles.css">
</head>
<body>
    <script src="script.js"></script>
</body>
</html>

css:
body{
    height: 100vh;
    width: 100vw;
    justify-content: center;
    align-items: center;
    display: flex;
    margin: 0;
    flex-direction: column;
    background-image: url(./resources/splash.jpg);
    background-position: center;
    background-size: cover;
    background-color:  rgba(255,255,255,0.1);
    background-blend-mode:color;
}

I appreciate the help, Mark

Asked by szalaimd 5 months ago

Last reply by zeroknight 5 months ago

History is not being deleted

Despite many attempts at fixing including reinstalling FF, highlighting various drop downs in the history menu like the "everything section", every two hours etc. Nothin… (read more)

Despite many attempts at fixing including reinstalling FF, highlighting various drop downs in the history menu like the "everything section", every two hours etc. Nothing seems to work and I end up deleting the history one by one. Thank you

Asked by midogsrgr8 5 months ago

Last reply by cor-el 5 months ago

Cannot access banking web site

Reply to zeroknight - 2. I use Bitwarden for my password manager. When I disabled it I was able to access Regions. All my other logins seem to be working OK. Maybe a … (read more)

Reply to zeroknight - 2. I use Bitwarden for my password manager. When I disabled it I was able to access Regions. All my other logins seem to be working OK. Maybe a Bitwarden update will fix the problem. Anyway, I know what the problem is now.

Thanks again.

Asked by MrKite 5 months ago

Last reply by James 5 months ago

Youtube live's not auto starting when counter runs out

Hi I've no idea which section this should go.. I'm having an issue when a youtube channel im following sets a live. When I get the card on the desktop for the 30 min time… (read more)

Hi I've no idea which section this should go.. I'm having an issue when a youtube channel im following sets a live. When I get the card on the desktop for the 30 min timer, I'll click it.. sometimes it will open in a new tab (usually the card just disappears), that's another problem.. Anyway.. If I switch to the new tab at the time the live should have started, it shows the counter reset to 30 minutes.. if I F5 the page it will load the live.. Is there a way to auto start the live when the counter hits zero?

Hope that wasn't as clear as mud...

Thanks

Asked by Tracy Scott 5 months ago

Last reply by zeroknight 5 months ago

Home page

I would love to remove CNN and MSNBC from appearing on my computer. If I can get them from auto playing that would be nice also. What do I need to do? Danny *Email remo… (read more)

I would love to remove CNN and MSNBC from appearing on my computer. If I can get them from auto playing that would be nice also. What do I need to do? Danny *Email removed for privacy*

Asked by dewesley 5 months ago

Last reply by cor-el 5 months ago

No stream in Utube but will in Edge

New Windows 11 computer will not stream on Utube. I have 2 others with W10 and they stream fine. Tried to use Edge (ugh) and it works flawlessly. Personally I think th… (read more)

New Windows 11 computer will not stream on Utube. I have 2 others with W10 and they stream fine. Tried to use Edge (ugh) and it works flawlessly. Personally I think this is done by microshit.

Asked by Jack3M 5 months ago

Last reply by zeroknight 5 months ago

The latest update has broken my firefox

The most recent update, has caused my firefox to not work properly. Firstly i noticed that it reset all my extensions and themes and now i have noticed that it has affect… (read more)

The most recent update, has caused my firefox to not work properly. Firstly i noticed that it reset all my extensions and themes and now i have noticed that it has affected some sites i was storing data on, for example, i use a site which keeps a track of all the camos i have achieved for Call of Duty MW3. This has now been reset. These can all be redone, but it is something i shouldn't have to do, with an update, as it has never happened before with a firefox update. The way it has been going, i am sure i will find more errors with firefox. Hopefully something can be done, maybe not in this instance but in future "Improvements", as it is not a good user experience!

Asked by biggontour 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Cannot access banking website

Reply to zeroknight. Disabling the extensions did the trick. I only have five extensions so I'll just go through them one at a time until I find the culprit. Thanks v… (read more)

Reply to zeroknight. Disabling the extensions did the trick. I only have five extensions so I'll just go through them one at a time until I find the culprit.

Thanks very much for your help.

Asked by MrKite 5 months ago

Last reply by James 5 months ago

SSL certificate not fully recognized

My webite https://www.tanzaniabirds.net/alphabetical1.htm#gsc.tab=0 has an SSL certificate. The website shows as secure on Edge, Chrome and Safari but not on Firefox. The… (read more)

My webite https://www.tanzaniabirds.net/alphabetical1.htm#gsc.tab=0 has an SSL certificate. The website shows as secure on Edge, Chrome and Safari but not on Firefox. The message on the Firefox secure symbol says parts of the page such as photos are not secure. This website is practically all photos taken by me and friends. What can be done to make it show as secure on Firefox? Thanks.

Asked by ireggert 5 months ago

Last reply by zeroknight 5 months ago

Can't Log Into Secure Websites

I recently bought new computer with Windows 11 Home Edition. Downloaded FIREFOX browser and migrated in my bookmarks, (which worked GREAT!!!!). Then I attempted to log in… (read more)

I recently bought new computer with Windows 11 Home Edition. Downloaded FIREFOX browser and migrated in my bookmarks, (which worked GREAT!!!!). Then I attempted to log into the Your Neighbourhood Credit Union (YNCU) website. I could enter my user name, password and security question but then I received a message, on their website: "The system is experiencing problems. Please try again later." (see attachment below). After working with YNCU staff for HOURS, it was suggested that I log in using "Microsoft EDGE" browser. My login was accepted in seconds - NO problems. Today I attempted to log into the Canada Revenue Agency (CRA). Again I was able to enter my user name, password and answer to my security question. The response I received was: "404 -- NOT FOUND From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10,4.5 404 Not Found The server has not found anything matching the Request-URI. No indication is given of whether the condition it temporary or permanent. If the server does not wish to make this information available to the client, the status code 403 (Forbidden can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address." I immediately attempted to log into the CRA website using "Microsoft EDGE" and was IMMEDIATELY granted access after entering security information. I REALLY LIKE using the FIREFOX browser - and detest using Microsoft EDGE, but unless this access issue is resolved I will be forced to use EDGE :(.

Asked by JD 5 months ago

Last reply by cor-el 5 months ago

Cannot access banking web site

This is in response to zeroknight. Sorry, I didn't know how to reply directly to your email. I deleted the site cookies and disabled tracking protection with no success… (read more)

This is in response to zeroknight. Sorry, I didn't know how to reply directly to your email.

I deleted the site cookies and disabled tracking protection with no success, however, I was able to login in trouble shooting mode. I went back to normal mode but was still unable to login. Is there anything I can do to correct the problem?

Thanks for the reply.

Asked by MrKite 5 months ago

Last reply by James 5 months ago

Startup - previously opened windows

Hello, Why doesn't "open previous windows" work? It can't be checked off in settings. It seems other people have this problem. Are there any fixes? I have a Windows… (read more)

Hello,

Why doesn't "open previous windows" work? It can't be checked off in settings. It seems other people have this problem. Are there any fixes? I have a Windows computer with Windows 11. It works on my Android phone, but not on my desktop.

Thank you, Tom

Asked by Tom 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Login problems

Hi, I seem to be increasingly having problems logging into some sites. Mostly it seems to be football sites - https://supercoach.heraldsun.com.au/afl?destination=%2Fafl%2… (read more)

Hi, I seem to be increasingly having problems logging into some sites. Mostly it seems to be football sites - https://supercoach.heraldsun.com.au/afl?destination=%2Fafl%2Fclassic&apiIdentifier=afl_classic and https://www.fanfooty.com.au/. Both are working fine in Chrome with the same username and password. Recently I couldn't log into my AGL electricity account, then suddenly, it came good on it's own. I have cleared the cookies but that didn't help. Cheers, Ian.

Asked by amigaman 5 months ago

Last reply by zeroknight 5 months ago