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full screen stuck in full screen

why does my firefox browser 91.0.2 stay in full screen when i go into full screen. I can't get out of full screen. I used the windows key to try to close firefox but it … (read more)

why does my firefox browser 91.0.2 stay in full screen when i go into full screen. I can't get out of full screen. I used the windows key to try to close firefox but it doesn't work either. I have to force shutdown laptop to get out of full screen by shutting down pc. How can I fix this problem?? Thank you in advance.

Asked by Jan 2 months ago

Last reply by jscher2000 2 months ago

Everytime I launch Firefox I get an pop up "This file may harm your computer" - Downloads error

Hi, I am on a Mac Pro running High Sierra. Everytime I launch Firefox I get a error message that "this file may harm your computer" which is a .dmg in my downloads toolb… (read more)

Hi,

I am on a Mac Pro running High Sierra. Everytime I launch Firefox I get a error message that "this file may harm your computer" which is a .dmg in my downloads toolbar. I think I clicked on a bad link. I have cleared my cache and history and it still always pops up. I do not want this file nor do I want it to give me this warning everytime I launch Firefox.

Any advice is helpful.

Thanks

Asked by Taffypro 6 days ago

Last reply by cookitalia 6 days ago

Firefox Open website in new Tab sometimes not working

Hi There, we have an issue here, sometimes when we try to open a page on the new tab it will not working. This only happens after we update our firefox to version91.3.0es… (read more)

Hi There,

we have an issue here, sometimes when we try to open a page on the new tab it will not working.

This only happens after we update our firefox to version91.3.0esr(64 bit).

Could you please have a look ?

Thank you

Asked by xiaoyu.wang 3 days ago

Last reply by FredMcD 3 days ago

Low FPS + other problems with WebGL (games etc) only after signing into Sync

A lot of webGL apps are very low framerate (and lie about their framecounts), for example: https://webglsamples.org/blob/blob.html This runs smoothly at 60 fps in chromiu… (read more)

A lot of webGL apps are very low framerate (and lie about their framecounts), for example: https://webglsamples.org/blob/blob.html This runs smoothly at 60 fps in chromium, but in firefox it behaves badly. The fps counter flickers as either 53 or 80, but in reality it is maybe 15fps or lower and very stuttery. The resolution, number of blobs, or size of the window does not change anything.

  • If I enter Troubleshooting Mode, it all returns to working order. The FPS is fixed

I have tried disabling ALL extensions, changing to the default theme, disabling hardware acceleration, deleting cache+cookies+history

I installed firefox developer edition and checked it there, and it was at 60 fps, until I logged into Sync, when it then dropped.


I use KDE manjaro linux and have hardware that is definitely good enough to run the content at high framerates normally (everything works perfect in chromium)

Asked by saganomical 3 days ago

Last reply by cor-el 14 hours ago

Firefox browser issue?

Hello, I recently signed on to learn Spanish with Duolingo. I've been working on it for 4 days and now when I try to log into Duolingo, I get the error message: !Invalid … (read more)

Hello, I recently signed on to learn Spanish with Duolingo. I've been working on it for 4 days and now when I try to log into Duolingo, I get the error message:

!Invalid JWT!eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJleHAiOjYzMDcyMDAwMDAsImlhdCI6MCwic3ViIjo4NTUyMTg1NzR9.Ep0V

I've tried clearing the cache and it does not help. I can open the site without issues in Google Chrome.

Any suggestions?

Thanks, Jeanne

Asked by bisanz14 2 days ago

Last reply by FredMcD 1 day ago

Unable to connect to specific (greek) websites

I cant access specific greek websites like culture.gr, mfa.gr, idika.gr, eprocurement.gov.gr Chrome and Edge have no problem accessing them. Firefox version is 91 (win10… (read more)

I cant access specific greek websites like culture.gr, mfa.gr, idika.gr, eprocurement.gov.gr Chrome and Edge have no problem accessing them. Firefox version is 91 (win10) Thanks for your help.

web page message:

The connection has timed out

The server at culture.gr is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Asked by Kyramas 4 months ago

Last reply by FredMcD 4 months ago

Refreshing page does not use new version of CSS/HTML/JS, have to restart browser to see any changes

Hi, Im using Firefox Developer Edition and every time I make a change in website's source code (not by "inspect element") I have to restart Firefox to see any change tha… (read more)

Hi,

Im using Firefox Developer Edition and every time I make a change in website's source code (not by "inspect element") I have to restart Firefox to see any change that I made. Other browsers show those changes so it's not server's fault.

Asked by DrogaMleczna 4 months ago

Last reply by cor-el 4 months ago

This support said why Firefox will not "stay up" is I am on a BETA...

I did not choose a BETA VERSION. I have used FIREFOX since VERSION 1.0. IT USED TO BE THE BEST BROWSER EVER CREATED. BUT NO LONGER. WE use Firefox to accomplish things, … (read more)

I did not choose a BETA VERSION. I have used FIREFOX since VERSION 1.0. IT USED TO BE THE BEST BROWSER EVER CREATED. BUT NO LONGER. WE use Firefox to accomplish things, not to debug BETA versions all day. One day I wake up and you FORCED rel 89.0 on us and it turned the whole WEEK to crap. I had 6 consecutive crashes the other day. Today I had 5 consecutive crashes. I had to turn my PC off and give it and me a rest. I did not ask for a BETA, even to leave rel 88. YOU 'forced' it on us with your "you have no other chooses if you want to continue using FIREFOX attitude. And all you can say is: Go BACK to 'stable rel 90 AND CREATE A NEW PROFILE? DO you have any idea how hard it is for us, a USER to CREATE A NEW PROFILE FROM SCRATCH?

THIS MAKES NO SENSE, YOU CRAM A "BETA" ON US, IT CRASHES A HALF DOZEN TIMES A DAY and your answer is to go back to a stable version YOU FORCED ON US? Then we spend a day or two creating a NEW PROFILE until you force ANOTHER BETA on us to test for you? You can't let us stay on a STABLE version like rel 88 until you work out the bugs then "tell us" there is one available and advise us to INSTALL IT? THIS IS CRAZY, let alone "Professional".

Asked by jagman55 4 months ago

Last reply by cor-el 4 months ago

Beta in Windows 10 keeps reverting to previous version

Frequently after an upgrade my FF (91.0b7 (64-bit)) on Win 10 reverts to the previous version. I only notice it because I start getting prompts to upgrade. Frankly, I'm p… (read more)

Frequently after an upgrade my FF (91.0b7 (64-bit)) on Win 10 reverts to the previous version. I only notice it because I start getting prompts to upgrade.

Frankly, I'm pretty clueless and sick of Windoze but determined to not resort to Chrome or hEdge. ANY suggestions to help figure what's happening (and hopefully how to prevent it) will be greatly appreciated.

Asked by Luprachán 4 months ago

Last reply by FredMcD 4 months ago

New tabs look awful!

I really dislike the look of the tabs in the newest version. A floating bubble, not connected to the page, for the active tab? And the inactive tabs are connected, but … (read more)

I really dislike the look of the tabs in the newest version. A floating bubble, not connected to the page, for the active tab? And the inactive tabs are connected, but there is no separation between the tabs? Aside from uninstalling the latest version and installing a previous version, is there a way to restore the look of the previous version? Maybe an add-on? If I have to reinstall an old version I'll probably just switch over to a different browser.

Asked by outamony 4 months ago

Last reply by TNorth 4 months ago

Lost my laptop

I lost my laptop and had to get a new one and downloaded firefox. is there anyway to get my bookmarks back? it had links to my course work including passwords and such … (read more)

I lost my laptop and had to get a new one and downloaded firefox. is there anyway to get my bookmarks back? it had links to my course work including passwords and such

Asked by janicecotton 3 months ago

Last reply by cor-el 3 months ago

AOL emails taking forever to load after logging in password even after updating to latest firefox version 91.0

I've been having an issue with firefox when trying to load my emails in aol. I don't have this problem with other browsers. After logging in with user name and password, … (read more)

I've been having an issue with firefox when trying to load my emails in aol. I don't have this problem with other browsers. After logging in with user name and password, there is a consent page that pops up. After answering that prompt, the emails should start loading. It's been taking almost 2 minutes to load. I thought that by updating to the latest version, 91.0, today, that problem would cease. It hasn't. Any ideas?

Asked by digger618 3 months ago

Last reply by FredMcD 3 months ago

Any way for more granular cookie deletion?

With FF91, it seems I can only delete cookies for an entire domain. I occasionally have an issue with forums.xfinity.com where it won't load. Deleting the cookies for for… (read more)

With FF91, it seems I can only delete cookies for an entire domain. I occasionally have an issue with forums.xfinity.com where it won't load. Deleting the cookies for forums.xfinity.com would fix it. Now, with FF91, I have to delete ALL xfinity.com cookies! It seems as if there should be a way to open up the 'container' to see the sub-domains, and then you could further open that up if needed to delete an individual cookie.

Asked by andyross 3 months ago

Last reply by cor-el 3 months ago

I'm sick and tired of these update addicts at Mozilla

So this morning I accidentally involuntarily clicked on the updated window that popped up and now I have yet another update Firefox version 91 and once again I have a Tab… (read more)

So this morning I accidentally involuntarily clicked on the updated window that popped up and now I have yet another update Firefox version 91 and once again I have a TabBar I don't want at the previous settings to disable proton are no longer working. Why are you forcing and shoving down my throat your insane updates addictions all the time! I don't want them I don't need them at this lame excuse for security update all because you're so concerned about my safety security and well-being... yeah right! What's next? In the next update you determine which webpages I can see and which not? It's already happening that many of legit websites I cannot access anymore because I get a security warning blah blah blah blah and even if I click on "accept the risk" and proceed I cannot get to the website anymore. What's the point? For that I don't need Firefox. We're done with Firefox. I'm going to uninstall on all our systems. I've had it with this constant updates nonsense and not asked for and unwanted changes! I have enough already with Windows update nonsense which always introduces another few dozen bugs with every update. Get a life!

....Mozilla were to build a car, (what a nightmare that would be) the next model would have the ignition key behind the head, the drive select under the seat and the accelerator on the left side....

Asked by Veritas 3 months ago

Last reply by Seburo 3 months ago

FireFox 91 drop down menus

With the new Windows update (and FireFox, too?) the custom changes I made a few months ago to resolve the drop down menu spacing issues no longer work. I've got double-sp… (read more)

With the new Windows update (and FireFox, too?) the custom changes I made a few months ago to resolve the drop down menu spacing issues no longer work. I've got double-spaced menus, AGAIN, which might be awesome for small touch screens but *completely suck* for PCs.

Any clue how to change the "new and improved" version so it's PC user friendly, again???

Asked by CoolNQuiet 3 months ago

Last reply by Seburo 3 months ago

Proton tabs

With Firefox 91, I can no longer disable the hideous Proton changes to tabs. Separating tabs from their content is a really poor user interface decision. It makes it hard… (read more)

With Firefox 91, I can no longer disable the hideous Proton changes to tabs. Separating tabs from their content is a really poor user interface decision. It makes it harder to tell which tab is the current tab. With Proton, the active tab is slightly brighter than the inactive tabs. For older folks and color blind folks, this makes it all but impossible to to tell which tab is active.

If you won't come to your senses and revert this bad user interface decision, then at least add an official option to disable it and go back to the old tab style that other browsers use. If you won't do that, then I will just have to use a different browser. Which makes me very sad, because aside from your bad sense in user interface design, I loved Firefox.

Asked by Daniel Ethier 3 months ago

Last reply by p.f.sanderse 3 months ago

facebook not loading in firefox

Facebook does not load in Firefox on Macbook pro or macbook air for the past two days.  ????????Not happy. Works in Safari. If Firefox is so difficult to use will delet… (read more)

Facebook does not load in Firefox on Macbook pro or macbook air for the past two days.  ????????Not happy. Works in Safari. If Firefox is so difficult to use will delete from all our computers.

Asked by sjsiebler 3 months ago

Last reply by Seburo 3 months ago