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Confused

Firefox is a browser but not a search engine correct me if I'm wrong. Also now when typing in the search box down by the start button searches come up but I cannot get li… (read more)

Firefox is a browser but not a search engine correct me if I'm wrong. Also now when typing in the search box down by the start button searches come up but I cannot get links to open when I click on them and even if I right click on them nothing happens

Asked by kdotsey 6 months ago

Last reply by James 5 months ago

Some add-ons need re-enabling after every start

Ever since a few weeks ago, some of my add-ons as well as every new add-on I added after that are unavailable at the start of Firefox. I then have to click into the appli… (read more)

Ever since a few weeks ago, some of my add-ons as well as every new add-on I added after that are unavailable at the start of Firefox. I then have to click into the application menu, click on the warning message for that add-on and enable it again. Since this is quite tedious and frustrating, I tried looking online for any info. I tried updating everything, disabling and enabling manually and removed and re-added some if the add-ons that cause issues.

I am loath to set up a fresh profile or reset all add-ons as that would cost a lot of time to configure everything again. In hopes of a solution that avoids that I am asking here now.

Asked by bdns1 6 months ago

Last reply by bjsantos 3 months ago

Uploading videos to YouTube blocked

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously… (read more)

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously.

Asked by Stuart 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox desktop brower on Mac not loading videos

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up… (read more)

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up on Chrome or Safari. I've tried clear the cashes and reloading Firefox, but the problem persists. For many reasons, I'd prefer to use Firefox, but if I can't fix this, I'll stop using it at all. Can anybody suggest ways to fix this?

Asked by zczd59sxx6 5 months ago

Last reply by Kiki [Off - Back on May 14th] 5 months ago

Firefox opens to the width of the leftmost monitor (on Gnome)

I am running Firefox 132.0.2 on Pop_OS, using Gnome. I have a dual monitor setup, with my leftmost monitor being a 1080p set as portrait, and my main being a 4K set as la… (read more)

I am running Firefox 132.0.2 on Pop_OS, using Gnome. I have a dual monitor setup, with my leftmost monitor being a 1080p set as portrait, and my main being a 4K set as landscape.

Every time I open Firefox, the window is exactly 1080 pixels large, no matter what I do. I can of course resize it, but it's frustrating having to do that every time.

If I tell Gnome that my secondary monitor is on the RIGHT side of my primary, everything works perfectly: Firefox stays the size it is when I close it.

It seems that Firefox uses my leftmost monitor's size to determine the maximum windows width, and even overwrites my xulsettings.json every time I close it.

I tried different builds, and even different forks suck as librewolf: no difference. I can´t of course change the position of how my monitors are placed on my desk.

Any ideas?

Asked by stilgar1337 5 months ago

Last reply by jonzn4SUSE 5 months ago

downloads

Hello! My download settings are (and have always been): always ask where to download files (in all options). In the latest versions, Firefox automatically opens downloads… (read more)

Hello! My download settings are (and have always been): always ask where to download files (in all options). In the latest versions, Firefox automatically opens downloads in a new tab without asking and downloads them to the default folder. This is an inconvenience for me. Thank you for your attention

Asked by menjapa 5 months ago

Last reply by markwarner22 5 months ago

Firefox takes a long time to load pages - version 132.0.2 - windows 10

I don't know what's happening but since a couple of days, let's say Wednesday 13th November, my firefox got incredibly slow: everytime I insert a url or a link in the add… (read more)

I don't know what's happening but since a couple of days, let's say Wednesday 13th November, my firefox got incredibly slow: everytime I insert a url or a link in the address bar and press enter it takes a lot of time to completely load the website.

I tried to use Edge instead, and Edge is working flawlessly, while Firefox is not.

I also did a fresh install, wiping the %APPDATA% folders too, but nothing changes.

Setup:

  • Firefox version 132.0.2
  • on Windows 10
  • Firefox and Windows are 64 bit

Asked by giacomo.milano5 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history)

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history). I've realised they go back May, roughly when I got my new linux mac… (read more)

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history). I've realised they go back May, roughly when I got my new linux machine and installed Firefox. However, they also seem to have been watched outside the time any of my devices apart from my phone are on. They're mostly just junk videos about minecraft etc.

See attached pic - the ones this morning between 5.48 and 7am I didn't have the laptop turned on. My phone was on though, but by the bed.

How has this happened and how can I track down how to stop it?

I'm writing this on my Windows desktop, can send details of other devices if useful.

Asked by danolner 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Generic Wayland icon appears in Task Switcher instead of Firefox icon

Firefox does not seem to be properly configured for Wayland on KDE Plasma 6.x systems. The generic "Wayland" logo appears in task switcher instead of the Firefox logo. F… (read more)

Firefox does not seem to be properly configured for Wayland on KDE Plasma 6.x systems. The generic "Wayland" logo appears in task switcher instead of the Firefox logo. Firefox is the only program I have with this issue. Setting desktop name (org.mozilla.firefox) as a property in the Window and Application Manager settings does not resolve the issue.

Asked by John Gahbauer 5 months ago

Last reply by jonzn4SUSE 5 months ago

reinstall firefox

Firefox was crashing so I found the folder in C:Program Files and renamed it before a new install. I downloaded the new Installer and installed Firefox again thinking all… (read more)

Firefox was crashing so I found the folder in C:Program Files and renamed it before a new install. I downloaded the new Installer and installed Firefox again thinking all would be saved, but now, my bookmarks are missing and the history from the last few weeks are gone and started with the date I re-installed it. I have an old AT&T email that is now Yahoo and been using it for years. I tried to log in and I get a different screen asking about an ID which I don't have. Firefox always launched showing this icon to start yahoo as well as Chase Ect...ect and all are gone.

Is there a way to point to the old folder, after changing it back to original name and get back to previous version?

I did find another Mozilla file under Users,ComputerName,AppData, Local. I don't know if it was created with the new install or there before and just updated because I renamed the first file I found and now it's using C:Users to start Firefox. Any help getting back to where I was is appreciated.

Thank you

Tony

Asked by tony.hiles 5 months ago

Last reply by Burton_James 5 months ago

All passwords saved in Desktop Firefox browser have been lost and I have no idea why. Can I recover them?

A few weeks ago, I checked my passwords and logins tab only to find there was nothing there anymore. Completely blank. I must have had at least 50 logins saved there. I'm… (read more)

A few weeks ago, I checked my passwords and logins tab only to find there was nothing there anymore. Completely blank. I must have had at least 50 logins saved there. I'm not sure if there was an update around the time, but I believe I checked and saw there was. Has this happened to anyone else? Were you able to get them back? This is my wake up call to completely stop using the password manager feature of any browser ever. Totally disappointed

Asked by Moises Rodriguez Sosa 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

YouTube won't go full screen

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, b… (read more)

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, but not in a normal one.

Asked by drow_noble_1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox and Chrome crash eachother

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome. The vast majority of time, when are bo… (read more)

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome.

The vast majority of time, when are both are active at the same time, one or both crash, like today. Firefox closed abruptly, then the crash report appeared. I have the crash report. Chrome froze up, and had to be shut down in Task Manager.

It only occurs in this scenario. Rarely does Firefox crash otherwise.

Can someone please advise where to go to get help?

Asked by noel_envode 5 months ago

Last reply by jonzn4SUSE 5 months ago

firefox Tabs constantly crashing, crash reports included

Hi Reinstalled Win 10 pro on my i7 4th gen 16gb RAM 250 SSD copied firefox profile folder which brings back all my windows tabs bookmarks etc I now get tabs crashing c… (read more)

Hi

Reinstalled Win 10 pro on my i7 4th gen 16gb RAM 250 SSD copied firefox profile folder which brings back all my windows tabs bookmarks etc

I now get tabs crashing constantly

Before the reformat I used Norton 360 at mostley default settings for over 6 months with no problems,

tried turning things off in Norton

Norton 360 is reinstalled: browser extensions, password manager, norton homepage, norton safeweb, norton safesearch are all not installed Browser and browser data protection is on, VPN is off turned off auto protect and smartfirewall

use to use adblockplus and privacy badger firefox add ons with no problem these are now off

Ive refreshed startup and cleared startup cache

maybe when I copied the profile across it missed some files however I did zip the old profile folder and copied its a big file 690MB unzipped

crash reports

Crash ID: bp-8c10712c-d0a1-4794-a650-97fa20241120 Crash ID: bp-cfda1f88-afc4-4888-969e-01f080241120 Crash ID: bp-52c67cf0-5704-432a-bda9-017310241120 Crash ID: bp-41fe5c53-4786-4042-a25a-76f890241120 Crash ID: bp-9ac67edf-99fe-4422-ba95-3dea50241119

see included images of what looks corrupted addons and settings section in firefox settings

not sure what to do now

Asked by mark19601 5 months ago

Last reply by jonzn4SUSE 5 months ago

PDF fonts display incorrectly

Yesterday I uploaded a bunch of pdfs on my wordpress website and they display the title, image captions, byline and other miscellaneous text, but NOT BODY text, incorrect… (read more)

Yesterday I uploaded a bunch of pdfs on my wordpress website and they display the title, image captions, byline and other miscellaneous text, but NOT BODY text, incorrectly on Windows Firefox and ONLY on Windows Firefox. Mac works fine, Windows Chrome, Edge work fine but Windows Firefox displays the affected text as individual boxes with letters in them. This may be broader than the font settings on one computer as I have replicated the issue on several PCs. Interesting though that when I download the embedded pdf, and it's displayed in the page, the fonts ARE CORRECT!!! You can see the issue here: https://davegibsonimages.com/air-force-vs-navy/ or you can look at the screenshot I took. I've contacted the developer of the embedder plugin and they are seeing a 404 error for the affected pages, which is NOT replicated elsewhere, but since it returns a 200, they're convinced that it's not a problem with their plugin. Godaddy is of course saying all is well on their end. I've cleared all the available caches, to no avail, and of course refreshed pages.

Asked by karelle2001 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

RECAPTCHA - still not working on Firefox

Several sites I use regularly (for instance, The Guardian) use recaptcha as part of the login process. It fails on Firefox, though I can log in on Chrome. I dislike Chr… (read more)

Several sites I use regularly (for instance, The Guardian) use recaptcha as part of the login process. It fails on Firefox, though I can log in on Chrome. I dislike Chrome, and prefer Firefox for several reasons, including that it is easier on my eyes. I note that there are many complaints describing the same thing that I experience: recaptcha fails to load, or there is simply a blue circle turning in perpetuity with nothing happening. I have removed recent cookies etc, but no change.

There are some sites that use recapcha that I can sign in on using Firefox with no problem. I am wondering if there are different versions of captcha? This started the same week both Microsoft and Firefox updated. Firefox has updated several times since then, but recaptcha is still nonfunctional: FF is not loading it, at least on some critical sites (perhaps the ones that use the most recent recaptcha?

I have reported this frequently for last several months. I notice that this is a continuing problem for many people. Why is it not fixed?

Asked by Annie Stratton 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox Tabs not re-opening after Restart

Over the past several days, Firefox has been randomly shutting down. When reopened, my previous tabs have disappeared. While setting up my laptop on a docking station t… (read more)

Over the past several days, Firefox has been randomly shutting down. When reopened, my previous tabs have disappeared. While setting up my laptop on a docking station today, I had to reboot several times. Every time it reopened my previously opened tabs are gone. Yes, I have Settings set to re-open Firefox with previously opened tabs. It has worked beautifully for me for years. Does anyone know what is going on? What I can do?

Asked by ScruffysMom 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago