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web page won't load

In the last 2 weeks (that I know of), Mercari will not appear when I go to it. I just get a blank page. I've restarted the computer, I've turned off the Ublock and Ghoste… (read more)

In the last 2 weeks (that I know of), Mercari will not appear when I go to it. I just get a blank page. I've restarted the computer, I've turned off the Ublock and Ghostery but nothing. Everything else works fine. I am not very computer adept, by the way. I sell things on Mercari, so I kind of need to access it. I'm not even sure I picked the right topic (website breakages)....sorry if I got it wrong.

Asked by cherbibler 5 months ago

Last reply by cor-el 5 months ago

No sound ONLY in Firefox

Hello, I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo do… (read more)

Hello,

I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo does not appear in tabs were videos or music is playing and firefox doesn't show up in EarTrumpet. It does show in the volume mixer but no bar appears to show it is displaying sound while media is playing.

I'm running : Firefox version 119.0 64 bits Windows 10 64 bits version 22h2, OS build 19045.3570

I've tried :

  1. Restarting Firefox
  2. Muting/Unmuting Firefox in the volume mixer, in firefox tabs too
  3. Downgrading to version 118.02 32 bits
  4. Uninstalling all my audio drivers followed by a restart (they got re installed but no change for Firefox)
  5. Restarting Firefox with all addons disabled

I'm running out of solutions.

Kind regards

Asked by Admax 5 months ago

Last reply by Marty McFly 5 months ago

Time-stamped history

Archived 2020 query at https://support.mozilla.org/en-US/questions/1360922#answer-1465978 asked for time-stamped history list. Instructions in the response say after CMD(… (read more)

Archived 2020 query at https://support.mozilla.org/en-US/questions/1360922#answer-1465978 asked for time-stamped history list. Instructions in the response say after CMD(on Mac)/Shift/H you will see names of columns above the list. This does not appear - possibly deleted since the answer.

I'm trying to argue with a bank that I made a payment in business hours, and a time stamp on my history record would bolster my argument.

Is the list of columns mentioned available somehow? Can a date/time stamp be added to every history record? (Date is known, but not shown as a date stamp.) Is this info in there, but hidden, and available somehow?

Asked by dick.harris 5 months ago

Last reply by cor-el 5 months ago

Biometric authorization

Hi! I am trying to have a biometric authorization with touch ID on Mac, and it says on the website that the option should pop up when i go to the password settings, but i… (read more)

Hi! I am trying to have a biometric authorization with touch ID on Mac, and it says on the website that the option should pop up when i go to the password settings, but it doesn't, and I don't know how to do it otherwise, or if I should use an extension for example. I find this feature very useful to keep my infos private! Thank you in advance and have a good day!

Asked by yourinaldo 5 months ago

Last reply by James 5 months ago

Blocked confirmations on website; now website doesn't work.

I was using Lightspeed today, and the website pops up a confirmation dialog box (probably through JavaScript) so that you can confirm that you want to do a specific actio… (read more)

I was using Lightspeed today, and the website pops up a confirmation dialog box (probably through JavaScript) so that you can confirm that you want to do a specific action. I got annoyed with the dialog and clicked the included "Don't allow this website to show prompts anymore" box when I hit OK. But now it won't perform any action that requires you to hit the OK in the prompt, so I need to make the dialogs come back so I can do my job. I can't find any setting anywhere in the browser that I have actually disabled or changed by hitting the box in that prompt.

Asked by Adam Wright 5 months ago

Last reply by Terry 5 months ago

Find Bar

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after del… (read more)

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after deleting the phrases and words. I need help for this ?

Asked by rizvi.zainab492 5 months ago

Last reply by cor-el 1 month ago

Middle Mouse Click on twitter links open in new tab but switch immediately do it

On twitter, if i middle mouse click on a tweet, it open in a new tab and switch immediately to it, even if the setting is disabled Middle Mouse clicking on links anywher… (read more)

On twitter, if i middle mouse click on a tweet, it open in a new tab and switch immediately to it, even if the setting is disabled

Middle Mouse clicking on links anywhere else works as it should, it only do it on twitter for some reasons. Shift middle mouse doesn't work either

But clicking on an IMAGE on twitter does work normally.

Asked by Oshida_BCF 5 months ago

Last reply by zeroknight 5 months ago

Blank white area where the content should be displayed.

I have friends who can access the content on this page https://www.johren.games/games/taimanin-rpgx-extasy-zh-tw/play/ and I cannot find what i need to update or block to… (read more)

I have friends who can access the content on this page https://www.johren.games/games/taimanin-rpgx-extasy-zh-tw/play/ and I cannot find what i need to update or block to get it to work. I have stopped my adblockers. It was working last night Oct 24th for a bit but now it doesn't anymore.

Asked by aryehaeh 5 months ago

Last reply by cor-el 5 months ago

Show all tabs button

How can I remove the show all tabs arrow? Also start adding an easy way to remove any changes you make in new updates. They are more annoying then helpful for quite some … (read more)

How can I remove the show all tabs arrow? Also start adding an easy way to remove any changes you make in new updates. They are more annoying then helpful for quite some time already. Why would I need such feature when I use up to 5 tabs?

Asked by Kacper 5 months ago

Last reply by cor-el 5 months ago

Audio on certain sites plays for a split second then mutes, or doesnt play at all.

while using the site https://animesuge.to/home and using any server other than filemoon, the audio will either play for split second and then mute, or it wont play at all… (read more)

while using the site https://animesuge.to/home and using any server other than filemoon, the audio will either play for split second and then mute, or it wont play at all. The video itself plays fine. i tried it using other browsers and it works fine, it only happens while using firefox. i tried turning off all extensions and running in troubleshoot mode but neither of these helped.

Asked by Aagris 5 months ago

Last reply by zeroknight 5 months ago

Firefox options, preferences and settings was edited by Mozinet

Is this real? Benne having problems in Firefox can't us the "move to function to file emails. It dfaults to create new. I asked a question in the support page and now … (read more)

Is this real? Benne having problems in Firefox can't us the "move to function to file emails. It dfaults to create new. I asked a question in the support page and now I get the email. Firefox options, preferences and settings was edited by Mozinet. First time for this one.

Asked by mpkelley 5 months ago

Last reply by James 5 months ago

The Signin page at https://signin.travelers.com/ keeps looping back on it's self

I have contacted Traveler's Insurance Tech Help and they said the problem of looping back on the signin page happened with the latest update from FireFox. They informed … (read more)

I have contacted Traveler's Insurance Tech Help and they said the problem of looping back on the signin page happened with the latest update from FireFox.

They informed me that they have been trying to find the problem BUT it would seem that they would contact FireFox RATHER than suggesting that EDGE, GOOGLE or other browsers be used.

I can signin on EDGE, however I prefer to FireFox...

Here's hoping you can find the solution....

Let me know if you need me to help....

Asked by PSMatte 5 months ago

Last reply by cor-el 5 months ago

Browser displays partly in French, partly in English

I had Firefox installed in English. After an update/renew (after a long period of not ever launching Firefox), it was displaying in French. I changed the preferred langua… (read more)

I had Firefox installed in English. After an update/renew (after a long period of not ever launching Firefox), it was displaying in French. I changed the preferred language to English in the Settings, and now I'm getting everything in a mishmash of English and French! (See the attach screenshot.) Even in the same panel, there is a mix of languages (e.g., under History, there's the "Search history" box, and below this, "Aujourd'hui" and "Il y a plus de 6 mois"). I cannot remove French from the language list, and English is already the preferred language.

Relevant information: This is a work desktop where my system settings are in English, but it is connected in a region that frequently uses French (Quebec) so some defaults for my organization might be in French.

Asked by twey 5 months ago

Last reply by cor-el 5 months ago

Windows taskbar won't pop up over Mozilla

Hello! I had to reinstall Windows 10. Then I re -install the Mozilla browser and windows taskbar won't pop up over Mozilla. I found bug fixes I did but didn't help. Tha… (read more)

Hello!

I had to reinstall Windows 10. Then I re -install the Mozilla browser and windows taskbar won't pop up over Mozilla. I found bug fixes I did but didn't help.

Thanks

Asked by Ludwig 5 months ago

Last reply by xnxubdvpnbrowserapk 5 months ago

Cannot change Firefox account password due to "incorrect password"

I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it. Every time I try to change the pas… (read more)

I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it.

Every time I try to change the password however, it tells me my old password is incorrect. I know it's not incorrect because as stated, I just signed into my account with it.

Not sure exactly how to fix this one, any suggestions welcome.

Asked by darkbayleef 5 months ago

Last reply by cor-el 5 months ago

Weird text in firefox fixes itself when firefox is turned off

Firefox displays weird characters in text when some pages are loaded. This appears to happen with Helvetica font and maybe some others. The problem seems to go away when … (read more)

Firefox displays weird characters in text when some pages are loaded. This appears to happen with Helvetica font and maybe some others. The problem seems to go away when firefox is launched in safe mode, and does not occur in other browsers. After a little digging I found when I turn hardware acceleration off the problem seems to fix itself. I'd rather not operate firefox with this option off, and I have a relatively new mac so this shouldn't be an issue. Is there a better way to solve this problem? Attached are pictures of the issue when hardware acceleration is on. As you can see, there are weird characters that display on the right.

Asked by Braden Bouwman 5 months ago

Last reply by cor-el 5 months ago