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Mozilla or Microsoft??

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitio… (read more)

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitioned from Hotmail to Outlook which I assumed are one in the same. It appears my problem of inserting a picture into an email text lays with MS not Mozilla! How do I fix that? Can/should I switch to Mozilla Hotmail or is that automatically Outlook???

Inserting picture in email text does not work. When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have not been able to find a solution. The dragged/Inserted picture always ends up outside the email text box and cannot be moved into it. Firefox 133.03 64-bit is up to date on Windows 10.

Is there a MS forum like Mozilla??? I am not the only person having this problem.

Asked by raymond_j_markiewicz 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Facebook on my cell phone?

Facebook emailed me a code number to put on my Facebook, so I can use my cell phone with Facebook. I don't know where to apply that code # onto my Facebook account....?… (read more)

  • Facebook emailed me a code number to put on my Facebook, so I can use my cell phone with Facebook. I don't know where to apply that code # onto my Facebook account....?

Asked by Ralph Knightly 4 months ago

Last reply by markwarner22 4 months ago

ad blockers how to turn off so I can watch youtube

Hi! This just started today. Not a problem before but...there is some ad blocker that won't let me watch you tub videos on my computer. I've tried fumbling around in se… (read more)

Hi! This just started today. Not a problem before but...there is some ad blocker that won't let me watch you tub videos on my computer. I've tried fumbling around in settings, privacy, ad blockers etc but not finding the magic button. Any suggesions I'm on a windows 11 pc, using firefox and Gmail suite apps

Asked by Carol Duffy 4 months ago

Last reply by jonzn4SUSE 4 months ago

Strange Gray Border Around Page Content

Hi. I'm trying to switch from chrome to firefox, and I see this strange, thick gray border/padding around the content of every page I view in the browser. It's perfectly… (read more)

Hi. I'm trying to switch from chrome to firefox, and I see this strange, thick gray border/padding around the content of every page I view in the browser.

It's perfectly consistent between tabs and not part of the actual web pages. It grows and shrinks as I resize the window. It makes everything a bit smaller than it is in chrome.

I haven't been able to search and discover what it is/a solution, because the terms I try to search for produce different topics. What is this? Is there a setting I can change to turn it off?

Asked by Abigail Corfman 4 months ago

Last reply by cor-el 4 months ago

Unable to use Mendeley Web Importer

I am using Firefox and Mendeley Reference Manager on a Macbook Air. For days I have been unable to use Mendeley Web Importer. I have it installed in Firefox I have used t… (read more)

I am using Firefox and Mendeley Reference Manager on a Macbook Air. For days I have been unable to use Mendeley Web Importer. I have it installed in Firefox I have used the latest software for Mendeley Web Importer 3.0 (I was made to believe that it is the latest version), I have refreshed Firefox and I have even deleted Firefox and reinstalled on my computer, I have tried customizing Firefox. The symbol for Mendeley Web Importer does not show up ind the collection of similar Add-ons (I hope that this is the correct term).

I would safe me quite a bit of time, if I could use the web importer. Can you help?

Asked by PK 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Your account has been locked for security reasons

I'm getting a message "Your account has been locked for security reasons" when trying to signin into firefox or using my regular signin method on the mozilla website. Wh… (read more)

I'm getting a message "Your account has been locked for security reasons" when trying to signin into firefox or using my regular signin method on the mozilla website.

When i use the Google option it works on the website (including support page) but in the browser this option is not available. I'm unable to unblock my account. Haven't received un unblock email or something.

Asked by Sidney M 4 months ago

Last reply by GerardoPcp04 3 months ago

Not sure how to secure my account

I’m not very good with working these phones. Mine has been hacked a Mac keeps logging into my email and I do not own a Mac. I just have my iPhone 15 plus. What do I need … (read more)

I’m not very good with working these phones. Mine has been hacked a Mac keeps logging into my email and I do not own a Mac. I just have my iPhone 15 plus. What do I need to do to secure my phone more?

Asked by ttabathathompson 4 months ago

Last reply by Paul 4 months ago

New sign on emails

I have a Mozilla account but rarely, if ever use it, so I never sign into the account. Yesterday I received an email stating I had a new sign on from the previous evening… (read more)

I have a Mozilla account but rarely, if ever use it, so I never sign into the account. Yesterday I received an email stating I had a new sign on from the previous evening. I didn't sign into my account. I then went into my account and changed my password. This morning I had another new sign on email from last night. What is going on with this? Has my account been hacked?

Asked by shellbed2 5 months ago

Last reply by markwarner22 5 months ago

email

Dear Mozilla, Yesterday I successfully installed my [edited] @ledgreenus.com email on my desktop computer, but today I have no way to access it. I don't understand how i… (read more)

Dear Mozilla,

Yesterday I successfully installed my [edited] @ledgreenus.com email on my desktop computer, but today I have no way to access it. I don't understand how it can be hidden like that. I can't do it on my cell phone either. Please help!

Alberto

Asked by info12411 4 months ago

Last reply by markwarner22 4 months ago

The website "leetcode.cn" cannot be visited on Firefox

I am using Firefox Nightly 136.0a1. I tried visiting the website "leetcode.cn", but it got stuck in an infinite refresh loop. It has been tested that the site can be visi… (read more)

I am using Firefox Nightly 136.0a1. I tried visiting the website "leetcode.cn", but it got stuck in an infinite refresh loop. It has been tested that the site can be visited using Edge. I have tried using troubleshoot mode or change my UA, but it just doesn't work.

Asked by Lun 4 months ago

Last reply by AlexanderWilson 4 months ago