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the new Firefox does not do anything - how do I refresh Firefox so it will work

You have done it again by freezing Firefox in a dormant state after a new version get installed - please STOP this madness!!! How do I 'refreshen' this new version of br… (read more)

You have done it again by freezing Firefox in a dormant state after a new version get installed - please STOP this madness!!! How do I 'refreshen' this new version of browser??

Asked by Steve & Lynda 5 months ago

Last reply by jonzn4SUSE 5 months ago

Youtube PREMIUM videos start 11 seconds in.

using firefox premium in Mint 21.3 Cinnamon youtube videos always start 11 seconds in. i have NO ad-blockers. The same video using Chromium on the same platform does NOT … (read more)

using firefox premium in Mint 21.3 Cinnamon youtube videos always start 11 seconds in. i have NO ad-blockers. The same video using Chromium on the same platform does NOT act the same way. Wazzz-up?? tom t

Asked by thomas m. tordel jr. (Teemark Convair) 5 months ago

Last reply by markwarner22 5 months ago

FireFox desktop will not load (most) pages

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or brows… (read more)

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

Asked by emmy 5 months ago

Last reply by cor-el 4 months ago

no video controls usable in youtube with new firefox picture in picture

since firefox 133.0.3 i can no longer use video controls in youtube. youtube video controls (scrolling an sound volume) work when youtube is in firefox picture in picture… (read more)

since firefox 133.0.3 i can no longer use video controls in youtube. youtube video controls (scrolling an sound volume) work when youtube is in firefox picture in picture mode. when picture in picture is disabled in firefox settings youtube controls still not work.

thx for forcing me to use a feature i do not want. pls fix this.

Asked by JimdiGriz 5 months ago

Last reply by jonzn4SUSE 5 months ago

Font for Persian Language

Hi I’ve been searching online relentlessly for a solution to a problem I’m encountering with Firefox. The font it uses for Persian language is extremely difficult to read… (read more)

Hi I’ve been searching online relentlessly for a solution to a problem I’m encountering with Firefox. The font it uses for Persian language is extremely difficult to read. Consequently, I’ve switched to Safari, which offers a significantly better font for Persian.

Firefox also encounters an issue with hashtags on Twitter. The hashtagged words appear in the same font as Safari, while the rest of the tweet is displayed in the default Firefox font.

I’d really appreciate it if you could help me fix this. I’d also like to know which font Safari uses for Persian language.

Thanks.

Asked by txtjvrft 5 months ago

Last reply by TyDraniu 5 months ago

Can't Open Multiple Tabs while using Seeking Alpha

I can only open 2 tabs while using my Seeking Alpha financial program on Firefox browser. If I try to open a 3rd tab the Seeking Alpha program will not open. This issue… (read more)

I can only open 2 tabs while using my Seeking Alpha financial program on Firefox browser. If I try to open a 3rd tab the Seeking Alpha program will not open. This issue just started within the past few days and doesn't occur when using Seeking Alpha program on MS Edge browser. Hopefully you can fix this problem quickly otherwise I will have to start using Edge as my default browser.

Asked by FJK 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Audio in Firefox browser not working.

Yesterday my audio on Firefox worked, today it doesn't. I tried all the regular trouble shooting solutions. - My system volume is not 0 - My tabs aren't muted - My headph… (read more)

Yesterday my audio on Firefox worked, today it doesn't. I tried all the regular trouble shooting solutions. - My system volume is not 0 - My tabs aren't muted - My headphones are turned on and working fine (audio works everywhere but Firefox) - I uninstalled and reinstalled my Firefox - I uninstalled and reinstalled my headphone audio drivers - Audio also does not work in a private browser, so I know the issue it's related to extensions, cookies, etc. - I had Windows 11 do a quick diagnostic, so the issue isn't Windows 11 related

Usually when this issue occurs, it's as simple as switching from "default" to a specific speaker in volume mixer, but Firefox is not appearing in volume mixer like it did in the past, as shown in the screenshot below.

I don't know what else to do at this point. In previous documentation here, the solution for some people was to wait and it eventually fixed itself, but I'd rather not have audio for weeks to months on end, so has anyone found another solution by chance?

Asked by Anita G 5 months ago

Last reply by jonzn4SUSE 5 months ago

Session Lost due to Firefox Crash

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted.… (read more)

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

Asked by Darkmight11 5 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Security concerns

I recently, was my own fault not protecting my visa card but got scammed, I chopped the card but yet somehow someone accessed my amazon account and tried purchasing somet… (read more)

I recently, was my own fault not protecting my visa card but got scammed, I chopped the card but yet somehow someone accessed my amazon account and tried purchasing something just the other day. I only use this laptop for amazon. My concern is how to stop people from getting access to this browser through shared wifi and the person got into this laptop through the smart tv in the part of shared accomodation. I matched the serial number of the device to the device that appeared in devices in my control panel which I never authorized to access my laptop. I dont allow any access to my "network" to anyone but somehow someone got access. Any advice would be greatly appreciated. And everytime I tether with my cell phone its alwys a new network that I get asked by microsoft if I want to allow discoverable which I dont, but I usually have 80 -100 networks due to every log in with teher and wifi booster. Thank you

Asked by d.selland 5 months ago

Last reply by markwarner22 5 months ago

fire fox after fiber

I added fiber to my internet, since then my fire fox, which is my main browser, will not let me pay my bills on certain credit card sites, but i am able to pay these card… (read more)

I added fiber to my internet, since then my fire fox, which is my main browser, will not let me pay my bills on certain credit card sites, but i am able to pay these cards on chrome. Why!!!

Asked by dan dorf 5 months ago

Last reply by markwarner22 5 months ago

Many windows opened

I'm wondering if there's a way to MOVE open browser windows in the way that you can move tabs around within a window? I do a lot of research and I work this way in order… (read more)

I'm wondering if there's a way to MOVE open browser windows in the way that you can move tabs around within a window? I do a lot of research and I work this way in order to go back to a particular subject and continue where I left off. Right now I have 20 windows open with any where from 5 to 12 tabs in some of these windows. When using my pointer I see only the tab that was opened in a particular window when I closed FF. I tried holding the pointer and dragging the open windows in the task bar...but no luck.

I guess I'm asking if there's anyway I could get a quick view of what every tab in every window open actually is, or perhaps use search words to find what I'm looking for?

Thank you any response ~~Bonnie

Asked by Sharp63 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

The page isn’t redirecting properly...

I get this when I click through on an email from AliExpress... It's not the link as It works (Copy & Paste) in both Chrome & Edge. The page isn’t redirecting pro… (read more)

I get this when I click through on an email from AliExpress... It's not the link as It works (Copy & Paste) in both Chrome & Edge.

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Asked by sag621 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Where do I turn on browser settings to allow sound?

I have Ring Cameras that I can access from my computer. When I click on the microphone and try to talk, I get a message that says I must "turn on browser settings for sou… (read more)

I have Ring Cameras that I can access from my computer. When I click on the microphone and try to talk, I get a message that says I must "turn on browser settings for sound". Where do I find that?

Asked by TBinLA 5 months ago

Last reply by markwarner22 5 months ago