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move open account to new computer, old computer died, Firefox have all pass words also, Will wantive.

Move open account to new computer, old computer died, Firefox[ Mozilla] have all my pass words also, Will not let me open old e mails etc. sync wants cell phone,it doesn… (read more)

Move open account to new computer, old computer died, Firefox[ Mozilla] have all my pass words also, Will not let me open old e mails etc. sync wants cell phone,it doesn't work where I live. thanks john

Asked by johnmrg1 5 months ago

Last reply by markwarner22 5 months ago

Save and fill payment methods is not working

I have payment methods saved. On payment sites, I click on the CC# input box, and I am given the option to use one of my saved payments. I mouse-over payment choice, and … (read more)

I have payment methods saved. On payment sites, I click on the CC# input box, and I am given the option to use one of my saved payments. I mouse-over payment choice, and it populates the input boxes with the correct information, however once I actually click the payment method, the payment method and all the input boxes are cleared of all contents. I am therefore forced to enter payment information each and every time I want to use it. The Fill Payment method isn't working.

I have reentered and verified the saved payment method several times.

Asked by scot.mcpherson 5 months ago

Last reply by jonzn4SUSE 5 months ago

Since FF v133.0 when maximized causes Windows taskbar to not appear when moving the mouse to the bottom of the screen

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the scre… (read more)

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the screen. This did not occur with the previous version (132.0.2).

This behavior is also unaffected by the "devtools.toolbox.alwaysOnTop" setting in about:config as i've tried switching from the default "true" to "false".

Update: Still persists in 136.0.2

Asked by Michael Chan 5 months ago

Last reply by share666 2 weeks ago

Trying to Restore old Firefox

Yesterday, something went wrong in my Windows 11 desktop (I have a virus program installed). One of the casualties involved corrupting Firefox (it would not open). I rein… (read more)

Yesterday, something went wrong in my Windows 11 desktop (I have a virus program installed). One of the casualties involved corrupting Firefox (it would not open). I reinstalled Firefox without removing the old version. Now I have a new installation but all my bookmarks and other data are missing. There is a folder on my desktop labelled as "Old Firefox data". It is possible to restore Firefox to a previous time (a day ago)? Thank you.

Asked by dalemullenmain 5 months ago

Last reply by cor-el 5 months ago

severe performance issues

Hi, I have been using Mozilla for decades. In the last few weeks, the browser is constantly crashing. I heard there were some large scale denial of service attacts on … (read more)

Hi,

I have been using Mozilla for decades. In the last few weeks, the browser is constantly crashing. I heard there were some large scale denial of service attacts on Mozilla and I feel like I am seeing the effects. My browser is upto date so that isn't the issue. Is there anything I can do? If it doesn't get better soon I will have to switch to Chrome or worse :-( YUK! I love you guys and really hope there is a solution.

Asked by dontspamme 5 months ago

Last reply by jonzn4SUSE 5 months ago

Middle Mouse click on bookmarks

The setting "Open links in tabs instead of new windows" and middlemouse.openNewWindow in about:config will not fix this issue: when using middle mouse on the bookmarks in… (read more)

The setting "Open links in tabs instead of new windows" and middlemouse.openNewWindow in about:config will not fix this issue: when using middle mouse on the bookmarks in the bookmarks bar, it will automatically switch the foreground tab to the new opened bookmark which is not great. The combination of the previously 2 mentioned settings will allow hyperlinks and such to work fine, but not on bookmarks. this makes it tedious when I wanna just have something ready in the background.

Asked by Froggy67823 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Memory leak when visiting ssa.gov

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, … (read more)

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, and it never actually gets to the login prompt. Using the Windows task manager, I can see the RAM usage keeps increasing, until it nears the 12 GB installed RAM capacity, at which time I kill the firefox process. I'd say this is a bug in ssa.gov, except the problem does not occur with the google chrome browser.

To provide further detail, I go to site https://www.ssa.gov/, and click on the "sign in" button. That takes me to the page where you choose the login method (id.me or login.gov) and I choose "id.me". It takes me to the "you are leaving Social Security's website " message, which is still on the ssa.gov website. At that point, firefox memory usage starts to increase, as shown in task manager. The browser never advances to the next page, but main memory usage keeps going up. This goes on for about 30 seconds before I have to kill the firefox process.

Asked by bwffx 5 months ago

Last reply by PavelkoT 5 months ago

google, and only google, has started appearing with a scroll bar in the middle and bottom of screen when in use

Hello, earlier in the day I pressed a keyboard shortcut on accident when picking up my keyboard and has changed google results quite dramatically. I grabbed my keyboard … (read more)

Hello, earlier in the day I pressed a keyboard shortcut on accident when picking up my keyboard and has changed google results quite dramatically. I grabbed my keyboard and had a menu pop up on the left side and after i closed it noticed my google results had a scroll bar now. The results page only presents itself on the left half of the screen and a scroll bar has appeared on both the right side, cutting off text, and bottom of the page. These scroll bars only move a tiny bit and are quite unnecessary, but makes scrolling a pain as I have to be sure I am outside the new scroll bar area as they take precedent from the main scroll bar. I have googled Firefox's keyboard shortcuts and haven't found the one i need to fix this. Before I'm asked, no I do not have crazy zoom on and no zooming in does not fix this problem.

Asked by Gnarkilly 5 months ago

Last reply by JLEES 3 months ago

"Recovering Bookmarks After Switching from Linux to Windows"

I recently switched from Linux to Windows and installed Firefox on my new system. I signed in with the same Firefox Account that I had used on Linux, but none of my bookm… (read more)

I recently switched from Linux to Windows and installed Firefox on my new system. I signed in with the same Firefox Account that I had used on Linux, but none of my bookmarks, shortcuts, or other data have synced. It feels like a fresh Firefox setup. Here’s what I’ve tried so far: 1. Confirmed that I signed in with the same Firefox Account. 2. Verified that Sync is enabled for bookmarks, history, and other items on Windows. 3. Triggered manual sync multiple times, but nothing has appeared. Is there any way to check if my bookmarks were stored on the Firefox servers, and if so, how can I retrieve them?

Asked by Bucky Barnes 5 months ago

Last reply by Paul 5 months ago

where downloads go

Suddenly Firefox is downloading my downloads to google drive. Why? I want them in my download directory, but changing the options in Settings/General/Download makes no d… (read more)

Suddenly Firefox is downloading my downloads to google drive. Why? I want them in my download directory, but changing the options in Settings/General/Download makes no difference. It is set to ask where a file should go, but does not. It is set to ask whether to open or save a file and it does not!

How can I get google drive out of this and save them to my desktop again?

Asked by Steve Ellis 5 months ago

Last reply by markwarner22 5 months ago

prevent autoplay videos on yahoo

I have every about:config and settings option set to recommended to prevent autoplay videos. NONE work with yahoo. The vids will drop to the lower right hand corner but e… (read more)

I have every about:config and settings option set to recommended to prevent autoplay videos. NONE work with yahoo. The vids will drop to the lower right hand corner but even if I click on the close window X they still pop open again. And again. And again. Is there a solution to this arrogant, self-centered behaviour by yahoo?

Asked by RealGomer 5 months ago

Last reply by Agent virtuel 5 months ago

How to recover Notes

How to recover my Notes. Version 133.0 (64-bit) of Firefox got installed just now on my laptop and all my old Notes (very important stuff) just vanished. How to recover t… (read more)

How to recover my Notes. Version 133.0 (64-bit) of Firefox got installed just now on my laptop and all my old Notes (very important stuff) just vanished. How to recover them? Please help..

Asked by dpcinh 5 months ago

Last reply by markwarner22 5 months ago

Online checkout/login blocked on some sites

I have noticed over the past year that some shopping sites no longer allow me to complete my purchase (landsend.com, garnethill.com) or login (theguardian.com/us) to name… (read more)

I have noticed over the past year that some shopping sites no longer allow me to complete my purchase (landsend.com, garnethill.com) or login (theguardian.com/us) to name a few. In the past I have called their customer service and completed my purchase by phone or I have had to use the Edge browser. This is an annoying work around and defeats using Firefox as my default browser. I just disabled the HTTPS scanning in my (AVG) antivirus software and was hoping that may resolve the issue but I still cannot log into my accounts on the 2 I just tried. Am I going to have to change my browser use?

Asked by Susan Pickering 5 months ago

Last reply by markwarner22 5 months ago

Compatibility View settings.

I have a need t view courthouse records in AZ. The Cort Website tells be to go to (In Win 10) Settings then Compatibility View settings. hat must be old information as pe… (read more)

I have a need t view courthouse records in AZ. The Cort Website tells be to go to (In Win 10) Settings then Compatibility View settings. hat must be old information as pertaining to win 10, because my win 10 has nothing even hinting a similarity with that. So, since it's about web viewing the next place I looked on Firefox and again nothing like that. Any suggestions?

Asked by Dean 5 months ago

Last reply by markwarner22 5 months ago

Did the letterboxing dimensions change with FF 133.0?

It certainly appears they have, with the left and right padding growing wider. In fact, they both look about twice the size of the top and bottom padding, whereas before… (read more)

It certainly appears they have, with the left and right padding growing wider. In fact, they both look about twice the size of the top and bottom padding, whereas before I remember them as being about equal. The change was immediately apparent with my home page!

Any particular reason for this?

Asked by E.C. Marm 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago