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To many Junk mail delivered to my I cloud

I just got reed of annoying e-mails going to my I Cloud and again today I have 170 junk mails!!!! Is there a way that unsolicited E- mail do not invade my computer as I o… (read more)

I just got reed of annoying e-mails going to my I Cloud and again today I have 170 junk mails!!!! Is there a way that unsolicited E- mail do not invade my computer as I only want to see the e-mails from people and companies that I know of!!!! I thank you for any tips that you have to offer. Neoma

Asked by Neoma2001 3 months ago

Last reply by Roger Reed 1 month ago

I cannot enlarge images on facebook

When I am on Facebook and I am viewing photos and I attempt to enlarge them for better viewing all i get is a black screen. I was not having this problem before. If I cha… (read more)

When I am on Facebook and I am viewing photos and I attempt to enlarge them for better viewing all i get is a black screen. I was not having this problem before. If I change browsers to Google Chrome or MSN I do not have this issue. I prefer to use Firefox as my default browser, I have not changed any settings that would affect this so I am not sure why this is happening only on Firefox!. Please assist. Thanks in advance.

Asked by trenzo_69 3 months ago

Last reply by markwarner22 3 months ago

Account locked

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity,… (read more)

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity, but I didn't. I tried multiple times in the last few days. The only mail I got from Mozilla is one asking me to log in to change my password. But obviously, I can't log in.

Asked by Lidia Wojtyna 3 months ago

Last reply by GerardoPcp04 3 months ago

Just receied a Mozilla Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam?

I received a messaged PURPORTING TO BE a Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam? Peter Neumann [edited… (read more)

I received a messaged PURPORTING TO BE a Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam? Peter Neumann [edited email and phone# from community support forum]

Asked by Peter Chase Neumann 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Cannot paste images from clipboard into Outlook emails.

I have recently migrated to Firefox from Chrome. I cannot paste images (screenshots) directly into my Outlook emails. I can insert a picture file but this is way less c… (read more)

I have recently migrated to Firefox from Chrome.

I cannot paste images (screenshots) directly into my Outlook emails.

I can insert a picture file but this is way less convenient than taking a screenshot via the Snipping Tool and pasting directly into my emails.

I cannot find any setting or configuration that would enable this functionality.

This functionality sure worked in that other browser.

Asked by stevekane111 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

dpi settings adapt

I am running Windows 10 (up to date) and FF desktop version. Because of eyesight issues I run Windows 10 scaled tp 150%. As I've begun using FF I find many windows, as… (read more)

I am running Windows 10 (up to date) and FF desktop version. Because of eyesight issues I run Windows 10 scaled tp 150%. As I've begun using FF I find many windows, as well as the banner, tab bar and url are very large. Therefore they take up too much screen real estate and I can't always use websites without having the last 4 or 5 lines hidden and inaccessible.

Years ago I used FF with a compact theme but these no longer seem to be available. How can I adjust the FF settings, or the Windows 10 settings for FF, so that I can both see it easily and have access to the entire length of the window? Thanks for any help and/or suggestions.

Asked by regs4 3 months ago

Last reply by markwarner22 3 months ago

Slim Pen 2 disables touch capabilities in Firefox

I have a Microsoft Surface Pro 8 with a Slim Pen 2. I do a lot of searching in google maps and have noticed that I can access google maps and can use pinch to decrease an… (read more)

I have a Microsoft Surface Pro 8 with a Slim Pen 2. I do a lot of searching in google maps and have noticed that I can access google maps and can use pinch to decrease and expand the maps and if I open a street view I can use touch to move the field view around as it should be. The problem occurs is when I use my slim pen. Once I have used the slim pen to move a field or open a street view the touch capability stops working. I can still close the window and other things with the touch capability (system type functions), but within the browser it's disabled.

I have not noticed this occurring in any other web site or type. For example I can go to amazon and interchangeably use the pen and touch capability without issue.

I have tested this in Google Chrome and MS Edge and it does not disable the touch capability when I use the pen.

Asked by Scott Elliott 3 months ago

Last reply by markwarner22 3 months ago

every thing went wrong hope I wasn;t hacked. I thank you for your help and hope I got it right now. At almost 80 years old I find this all very confusing especially as I live alone and family live so far away almost 200 kms

I think you have helped , it was all messed up and I wont know if it right again till I get back into work the computer Wish me luck

Asked by c.till45 3 months ago

Last reply by markwarner22 3 months ago