after update 2/3 of my personlized stuff is gone or no more functional!

How can I get my old firefox back?! I have adjusted and personalized it for months if not years and now after the last update everthing is diffrent and much of it gone! P… (read more)

How can I get my old firefox back?! I have adjusted and personalized it for months if not years and now after the last update everthing is diffrent and much of it gone! Part of my bookmarks are gone, most of my addons are gone, many of my searchmachines are gone, my buttons are eather gone or in a diffrent place, my session chronic is gone, my master password is gone,

WHERE is the RESET OPTION! The GO BACK TO OLD VERSION OPTION!

Asked by tiborsua 1 week ago

Last reply by FredMcD 1 week ago

Accessing Firefox account with secondary email address

Hi Everyone, I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can … (read more)

Hi Everyone,

I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can I find the recovery code. The account did have a secondary email address listed. I'll call this emailB. EmailB also gets all alerts when there are changes to the EmailA firefox account such as new system logins and password changes.

Given that emailb gets notifications regarding the account is there a way for me to gain access to the account with emailA as the primary address using emailB?

Failing that, is there support who I can contact to have the account under emailA deleted?

Regards,

Chris

Asked by caevans10 6 days ago

Last reply by Kiki 2 days ago

Constant Firefox tab crashing

So, for some starting from last week, my tab has been crashing like crazy. It doesn't really matter which site I am on, though YouTube or some other site that takes you t… (read more)

So, for some starting from last week, my tab has been crashing like crazy. It doesn't really matter which site I am on, though YouTube or some other site that takes you to a specific login window will crash more often.

For example, there is a site from Naver, whenever I try press login, a window for the signup will popup and then immediately crash. I can't even type a single letter on the login screen.

YouTube has also been a problem whenever I try to watch some videos. I sometimes have to refresh up to 10 or more times to make it to work.

I've tried the safe mode and the problem still persists. It seems like other browser is having some similar problems, so I am assuming there is something wrong with my hardware, but I don't know how to pin it down.

Can someone help me with this problem?


Support ID

bp-22b6355b-a119-44b2-a405-d5cd22160331

Asked by skypasser 6 days ago

Last reply by cor-el 6 days ago

Unable to access many websites due to a "Secure Connection Failed: PR_END_OF_FILE_ERROR".

I'm unable to access many sites including YouTube, Google and many more, due to the mentioned error dialogue. I have tried clearing the cache, and my laptop is running th… (read more)

I'm unable to access many sites including YouTube, Google and many more, due to the mentioned error dialogue. I have tried clearing the cache, and my laptop is running the correct time and date. Please help me out.

Asked by Rohan 6 days ago

Last reply by FredMcD 6 days ago

Connexion problem

Hello, Impossible to connect to my bank website: https://www.credit-agricole.fr/ca-finistere/navigateurNonCompatible.html Here the message: "Votre navigateur est obsolète… (read more)

Hello,

Impossible to connect to my bank website: https://www.credit-agricole.fr/ca-finistere/navigateurNonCompatible.html Here the message: "Votre navigateur est obsolète Le site que vous visitez ne peut être visualisé que sur un navigateur moderne. Nous vous invitons à mettre à jour votre navigateur pour améliorer la qualité et la sécurité de votre navigation. Pour ce faire, veuillez sélectionner le navigateur vous concernant ci-dessous."

I already load the update of firefox...

Can you help me?

Asked by contact.kitoslev 6 days ago

Last reply by FredMcD 6 days ago

Can I suspend Firefox asking for Primary Password?

I'd like to easily be able to suspend Firefox from constantly asking for my Primary Password. There are often times when I don't need to enable Firefox Password from fil… (read more)

I'd like to easily be able to suspend Firefox from constantly asking for my Primary Password. There are often times when I don't need to enable Firefox Password from filling in passwords and don't need to login to my account at any particular website, but want to lookup information. For example, I may want to see if an item is available on Amazon and what the options are without having to login to my account. But as soon as I go to Amazon -- and for every, single page I access while there -- the "Enter Primary Password" box pops up and I can't continue without clicking "cancel". If I enter my Primary Password just once it stops asking. But I'd prefer to be able to easily tell Firefox to not enable Firefox Password and ask for my Primary Password until I want it enabled; perhaps by having a toggle button in the menu bar? I see there's what sort of looks like a method for this if you search for "Firefox keeps asking for Primary Password", but it state that it applies when using AVG and another security software, but I'm not using either of those. Maybe it continues to ask after entering it when using one of these software? I tried it anyway and it didn't make any difference. Is there a way to do this? Thanks.

Asked by blumarble 6 days ago

Last reply by jscher2000 2 days ago

enable javascript

How do I enable Javascript? I visited the page before and it never asked to enable java. The site I'm refering to is Bringatrailer.com. . To read the comments it says "Pl… (read more)

How do I enable Javascript? I visited the page before and it never asked to enable java. The site I'm refering to is Bringatrailer.com. . To read the comments it says "Please enable JavaScript to engage in the discussion on this site."

Asked by glarnermotorsports 6 days ago

Last reply by FredMcD 6 days ago

Can't connect to Google.com, potential security issue

I can't seem to connect to Google.com anymore. I get Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.go… (read more)

I can't seem to connect to Google.com anymore. I get

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

as the error. I've tried various things like deleting certificates, refreshing firefox, and even uninstalling firefox. Nothing works and I don't want to go back to Edge. Google.com works fine on edge, and I have a document saved as a start up tab that works fine on firefox. Drive also doesnt work, but accounts.google.com works so I can sign in.

Asked by i0brendanhansen 6 days ago

Last reply by jscher2000 5 days ago

Extension Not Showing Up on Toolbar After Being Deleted?

After removing one of my extensions from my toolbar (Last.fm Scrobbler for YouTube), it didn't show up in my customize page so I reinstalled it and even though it's still… (read more)

After removing one of my extensions from my toolbar (Last.fm Scrobbler for YouTube), it didn't show up in my customize page so I reinstalled it and even though it's still fully functional, it doesn't show up on my toolbar or my customize page. Resetting my customization settings to their default didn't help either.

Asked by joshdorman3043 6 days ago

Last reply by FredMcD 5 days ago

I can't get or receive sound on zoom

A window on zoom says I need to update my browser,but I thought firefox updates on it's own by default. So, how do I get to talk on zoom other than also using a telephone… (read more)

A window on zoom says I need to update my browser,but I thought firefox updates on it's own by default. So, how do I get to talk on zoom other than also using a telephone? I plugged in a mic that I have,but it didn't help. I use an old web cam for visual, as my monitor has no camera.

Asked by trumpkinland 6 days ago

Last reply by FredMcD 5 days ago

Firefox does not display webpage correctly on startup

Hi. Firefox does not display the webpage properly on startup; only partial screen is used to display the page. PNG attached for clarity,. Any help to resolve this is much… (read more)

Hi. Firefox does not display the webpage properly on startup; only partial screen is used to display the page. PNG attached for clarity,. Any help to resolve this is much appreciated. Thank you.

Asked by JK 6 days ago

Last reply by FredMcD 2 days ago

PRESERVING my history

How do I PRESERVE my history. My history keeps disappearing! There are lots of tips on how to DELETE history but I want to SAVE my history. Please help. Thanks a lot … (read more)

How do I PRESERVE my history. My history keeps disappearing! There are lots of tips on how to DELETE history but I want to SAVE my history. Please help. Thanks a lot

Asked by pete47 6 days ago

Last reply by FredMcD 4 days ago

I can't connect to Youtube

Yesterday, I connected to Youtube just fine. Now, for some reason, this thing shows up instead. I'm so confused right now. I tried everything to fix it, but to no avail. … (read more)

Yesterday, I connected to Youtube just fine. Now, for some reason, this thing shows up instead. I'm so confused right now. I tried everything to fix it, but to no avail. Please help! I don't know what to do.

Asked by Yarana 6 days ago

Last reply by FredMcD 5 days ago