clearing cookies

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago… (read more)

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago, but I didn't do it. No one else here to use the computer but me. I don't want cookies cleared automatically. How do I change it back to manual? I use Firefox Browser 120.0

thank you

Asked by bbbarb2477 1 week ago

Last reply by bbbarb2477 3 days ago

FF120.0.1 full screen videos not displaying properly

Hello, I cannot get videos to go into full screen in FF as they used to before latest update. Tested on various sites. There are no controls shown on YouTube unless i eit… (read more)

Hello, I cannot get videos to go into full screen in FF as they used to before latest update. Tested on various sites. There are no controls shown on YouTube unless i either hide the taskbar or scroll down both of which is a nuisance. On some sites the task bar stays at the bottom which it didn't used to do. link text

Asked by backspace1 1 day ago

Last reply by backspace1 20 hours ago

PR_END_OF_FILE_ERROR

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message w… (read more)

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message while trying to use YouTube, while other times the site loads but says that I am offline and no internet connection. I have done all of the fixes that they say to use online and nothing seems to work. YouTube will occasionally work but none of the thumbnails will show up. Then there are other site that work fine.

Asked by Jason Worlock 6 days ago

Last reply by Jason Worlock 1 day ago

Unable to install Firefox on WIN11.

Unable to install Firefox on WIN11. Wants to create a profile but get "An unexpected error has prevented your changes from being saved. (This is a new Desktop unit I rece… (read more)

Unable to install Firefox on WIN11. Wants to create a profile but get "An unexpected error has prevented your changes from being saved. (This is a new Desktop unit I received today and have not had any problems with WIN10.

Asked by Dana Lucent 6 days ago

Remove Security Alerts On LAN

I frequently need to access a Hi-Fi device on my local ethernet network from https://www.skytune.net For example ... http://192.168.1.68/ or http://192.168.1.62/ (Th… (read more)

I frequently need to access a Hi-Fi device on my local ethernet network from https://www.skytune.net For example ... http://192.168.1.68/ or http://192.168.1.62/ (The last 2 digits of the IP change from time to time)

Recently, I keep getting unnecessary security alerts - Any idea why? I have use https only disabled.

I could be with skytune's certificate. I have done everything I can to bypass these errors.

The Disable Protection For Now option seems to be unavailable if the latest Firefox.

Asked by dm18 5 days ago

Last reply by dm18 5 days ago

trying to block an ad

when I'm on sites playing games, i.e. face book, I keep getting this across the bottom of my screen: https://googleads.g.doubleclick.net/ How can I disable it? I can… (read more)

when I'm on sites playing games, i.e. face book, I keep getting this across the bottom of my screen:


https://googleads.g.doubleclick.net/

How can I disable it? I can't take a screen shot because if I place my mouse on it, it skips to another place on my screen.

ty, Jerrie

Asked by hole.in1 5 days ago

**Crazy Shizzle ** FF duplicates itself anytime a new MAC desktop is opened.

I normally have multiple FF windows open on multiple desktops. After a restart all of a sudden every time I create a new desktop, FF duplicates browser. If I open a ne… (read more)

I normally have multiple FF windows open on multiple desktops. After a restart all of a sudden every time I create a new desktop, FF duplicates browser. If I open a new FF Window it will automatically appear across all open desktops.

Tried pretty much everything: Multiple restarts Cleared Cache Refresh Firefox General Settings changes

FF 119.01 Monterey 12.6.6

Any thoughts appreciated

Asked by mitch30 1 day ago

Firefox 120.0.1 Memory Leaks, Windows 11 & 10, not a new issue

Firefox uses too much memory, sometimes 20GB on a 32GB Windows machine. It's usually one or two threads which are hogging incredible amounts of memory. This time I had … (read more)

Firefox uses too much memory, sometimes 20GB on a 32GB Windows machine. It's usually one or two threads which are hogging incredible amounts of memory. This time I had about 30 tabs open.

Today I tried Firefox about:memory "Minimize Memory Usage" several times, and it was largely ineffective.

I did a "create memory dump file" of one 5+GB bloated thread using task manager, but can't find a way to upload the compressed archive with this report for analysis. Finding a way to report this issue was quite a challenge. It seems most help avenues are now missing/moved, and other reports of this type of issue are "Archived".

I tried killing the 2 bloated Firefox threads and checked for tabs which might be missing or malfunctioning. Everything continued to run normally while more than 10GB of memory was returned to system use. Leaving these bloated threads overnight doesn't improve anything, in fact I can often get up and find my machine is completely out of memory because Firefox consumed it all. My smallest machines have 16GB RAM.

These memory issues aren't new. I've been reporting them off and on for more than a decade. They get better for a few months after reporting, then they get bad again in a few more months. The battle to get memory leaks fixed is continuous while Firefox springs more leaks.

I'd like to give you the memory image I generated so you'll at least have some real data to look at and analyze for this report.

The attached task manager snapshot image is a very minor example of this issue. The numbers keep increasing like there are one or more large memory leaks.

Asked by Craiga 1 day ago

Last reply by Craiga 5 hours ago

Firefox browser version 119.0 experienced suspicious activity

hi Team, We are working on xxx organization and for one of our core applications experienced suspicious activity since November 22, 2023, while users leveraging Firefox … (read more)

hi Team,

We are working on xxx organization and for one of our core applications experienced suspicious activity since November 22, 2023, while users leveraging Firefox browser version 119.0 where customer made multiple attempts to perform sequence of flow and got dropped. Around 99% of our customer got dropped ever since Nov 22. We are not sure if its due browser or any other suspicious issue.

however, we would like to understand from your other customer experience perspective, have we encountered any bad user experience using Firefox browser version 119.0 / or do we have any bug encountered and recently had a fix? 

2. Another question, If in case was a fix for Firefox version 119.0 will the customer browser automatically gets updated ?

It would be great if you can help us to share these details so that we can investigate further.

Asked by shailesh.260382 6 days ago

not receiving emails

Suddenly stopped receiving emails on my blueyonder account 6 days ago. I can receive them fine on my iphone and ipad and with virgins web mail site but nothing on Thunder… (read more)

Suddenly stopped receiving emails on my blueyonder account 6 days ago. I can receive them fine on my iphone and ipad and with virgins web mail site but nothing on Thunderbird. It keeps asking for my password but does not recognise anything that i type in. Also will not send from blueyonder. My gmail account works fine. Please help

Asked by lorrainemurton 6 days ago

not receiving emails

Suddenly stopped receiving emails on my blueyonder account 6 days ago. I can receive them fine on my iphone and ipad and with virgins web mail site but nothing on Thunder… (read more)

Suddenly stopped receiving emails on my blueyonder account 6 days ago. I can receive them fine on my iphone and ipad and with virgins web mail site but nothing on Thunderbird. It keeps asking for my password but does not recognise anything that i type in. Also will not send from blueyonder. My gmail account works fine. Please help

Asked by lorrainemurton 6 days ago

I do not understand why I have Solarwinds Worldwide LLC downloaded on my computer. Issued by Symantec class 3 SHA256

I found Agent_10_9_9 on my C:\ drive. I don't know what this is. I don't remember ever installing it. Evidently, it was installed Dec 2019 or Jan 15,2020. Thank you! … (read more)

I found Agent_10_9_9 on my C:\ drive. I don't know what this is. I don't remember ever installing it. Evidently, it was installed Dec 2019 or Jan 15,2020. Thank you! Margaret mbbristol57@yahoo.com

Asked by Margaret 6 days ago

video touch (double tap?) control - seek forward/rewind - for firefox in linux/windows tablet

Hello, I use ubuntu on my M$ surface go2 tablet, and I wonder, if it's possible to enable video touch control (HTML5 player) on video sites other than youtube, like I h… (read more)

Hello, I use ubuntu on my M$ surface go2 tablet, and I wonder, if it's possible to enable video touch control (HTML5 player) on video sites other than youtube, like I have in android or chromeOS. On Android this option works always. On ChromeOS doesn't work in privacy mode (no idea why, there is no addons or extensions, just pure firefox.

I know ther is option in PiP option, but is it possible to use just double tap on screen instead of small buttons? (now double tap turns on and off full screen).

Asked by robot11 6 days ago

URL Completion in FF 119 Broken?

I recently updated to FF 119.0.1. I am finding that URL completion in the address bar is kind of random. In FF 118 and earlier, URLs were completed predictably, and it wa… (read more)

I recently updated to FF 119.0.1. I am finding that URL completion in the address bar is kind of random. In FF 118 and earlier, URLs were completed predictably, and it was pretty clear that they were based on a) bookmarks and b) frequency of use. Now, it seems like the frequency info is lost every time I restart FF. In that case, I might expect that the URL offered would be from the oldest bookmark or maybe the first in alphabetical order or something predictable, but it isn't. It seems to me to be random, and it is very annoying.

Is this a new bug, or is there perhaps a new setting that I can change to stop the madness?

For relevant settings, I have:

 - Provide search suggestion: checked
 - When using address bar, suggest: browsing history and bookmarks are checked, nothing else
 - I'm using Custom History settings: Remember browsing and download history is checked, Clear history when Firefox closes is checked. 

I have used these settings for years in previous versions of FF, and there hasn't been a problem until now.

Thanks!

Asked by wheelercsg-mozh 1 week ago

Last reply by wheelercsg-mozh 6 days ago

scanland2@hotmail.com which is my email is being blocked .

Microsoft has placed an ad in mail page to purchase 365 Pilot-Personalized email, I already own 365 program, because I do not push the Buy Button they refused to remove t… (read more)

Microsoft has placed an ad in mail page to purchase 365 Pilot-Personalized email, I already own 365 program, because I do not push the Buy Button they refused to remove the Ad therefore I cannot open my email. Somebody told me that Firefox is in collaboration with Microsoft,please see if you remove the Ad from email page-it has been a nightmare I have to manure to to ge some of my emails. Please,help. Thank, you respond to scanland2@hotmail.com

Asked by scanland2 6 days ago